Zoho CRM – Bewertungsseite 8

Vorteile

I am a daily user for this product and we use it for data collection, leads management mainly and sometimes for workflow management too. It has been helping both sales and marketing team so much to produce a proper structured end result.All the leads are sored in here with clean and clear highlight used for sales team to track and for marketing team the same leads are used to email campaigns and leads are successfully converted.

Nachteile

Nothing as such. So far i think this is the most affordable platform with so many features out there. Good to go without a second thought

Vorteile

This email system works great. I would say between gmail, being 10 and Outlook being a 7.

Nachteile

Really no cons. It's not as simple as gmail which is a plus in my opinion but Zoho isn't difficult to use by any means.

Vorteile

Ease of use and implementation with our system and compatability

Nachteile

Customer support was my biggest concern...in the time we tested zoho the were not real rsponsive

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Vorteile

Free version. Ease to manually add a contact.

Nachteile

No customer service. Transferring data in csv format. Integrates badly with Zoho forms, gmail, google calendar and mail chimp.

Vorteile

It offers features for sales automation, contact management, lead and pipeline tracking, and analytics.

Nachteile

Price is little bit more and it is too costly

Vorteile

Useful CRM tool which offers many features and is very user-friendly.

Nachteile

Sometimes we experience minor errors/glitches; e.g. search bar (does not directly go to the page when you click on the search result) and new customer profile is not saved (eventhough when you save the new customer profile, somehow it is not saved and as if you did not create a new customer).

Vorteile

Looks very clean, easy to modify the pipeline / other features, and its super simple to use.

Nachteile

Just setting it up can take a bit, would also like a form feature built-in rather than a separate product.

Vorteile

useful, easy, suitable and not complicated

Nachteile

everything as i mentioned is perfect and excellent

Vorteile

The best part is that it so user friendly that you don't require anyone to train for it specially.

Nachteile

Nothing much it had every thing that we needed

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Vorteile

great to keep track of sales and progress, really easy to use and intuitive, and has a high storage base

Nachteile

sometimes, the customer support team is not that effective

Vorteile

Lead management and Email campaigns- The CRM has a beautifully made interface to allow one easily track lead right from the day they are captured to closing the deal.With the best ways to offfer appealing responses and campaigns to them

Nachteile

Tracking last login and staff is i think can be a better improvement

Vorteile

It was east to setup and easy to use. It gives me everything I need in a CRM software program.

Nachteile

There are no cons to this software. It is great.

Vorteile

Por ser uma empresa muito confiável e muito mais

Nachteile

Mais ou menos o atendimento mais o resto otimo

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Vorteile

Zoho crm is easy to deploy and use and provides multiple integration options. It has very useful features like Automations, Reports & third party integrations.

Nachteile

Documentations should be updated and add more detailed steps for integrations.

Vorteile

It does the job of tracking accounts, leads, quotes & sales orders. We were able to link it to our MES to have a closed loop for ISO 9001 worthy records of a customer PO received, to customer product started. To do this there were custom fields created that need to be filled out correctly or the data won't be sent to the MES. There are menu items so that at any time you can jump to a list of Accounts, a list of Quotes or a list of Sales Orders. There's room to add notes & files.

Nachteile

Some of the editing features are a little clunky. For instance, trying to create a quote by copying an existing quote can cause issues if you do it wrong.

Vorteile

As i have personally use this application for filling timesheet putting time logs the overall interface of this application is good and which helps user to easily get the things which required for any user to interact with.

Nachteile

As the application gives all the features which is used by an employee, it will be easy for them to interact on the web application as well as on mobile application.

Vorteile

They provides a low cost CRM so everyone like every small company can use it so best for startups

Nachteile

Need to improve a lot but they are working on it but at this segment of price it is best among all.

Vorteile

I was able to access everything i needed. i was able to use multiple screens to compare information. i love how they categorized the leads.

Nachteile

no dislikes, the program was great! I would definitely recommend the product.

Vorteile

Very customizable and allows me to use it for the different aspects of my business

Nachteile

Can get a little clunky sometimes and can get lost in the customization.

Vorteile

Gives an excellent solution for what we need

Nachteile

I wish there were more options to choose from.
The ability to combine colors is important and sometimes in some parts of the interface it works less.
The interface is suitable for new companies - the parameters for each subscription are a bit unclear at first

Vorteile

Zoho crm outils de gestion de marketing

Nachteile

pas d'inconvénients dans l'utilisation dans l'utilisation de zoho crm

Vorteile

It is a great place to mantain your deals and feed the information

Nachteile

The UI is not superb, actually is a bit old fashioned, but works

Vorteile

How I had the option to catch leads from different sources and have them come to one spot. Having the portable application truly helps monitor your contacts in a hurry. Work process computerization saves me a lot of time consistently.

Nachteile

Zoho could provide better instructions on how to set it up and what it can accomplish. It appeared that you were on your own to put it into practice after you purchased it.

Vorteile

The best part of ZOHO CRM is that it is affordable and user friendly. I believe that it's customize fields is the best option which attracts me the most out of everything.

Nachteile

Customer support is okay okay and I found it's Analytics bit tricky.

Vorteile

I used this tool at my past job, seeing statistics and editing all related to leads.

Nachteile

The migrations from other database was very dificult

Vorteile

Zoho CRM is easy to use, even for users with no CRM experience.Zoho CRM is highly customizable, so you can tailor it to the specific needs of your business.

Nachteile

Zoho CRM's integrations with other apps can sometimes be buggy.

Vorteile

Intuitive and easy to use interface in platform with all the features that you need in CRM

Nachteile

Some features look primitive and not friendly for a daily use. The integration with a companies' database like D&B for an easy provisioning of companies is a nice to have features which is currently missing

Vorteile

Zoho desk Zoho inventory and social we can do many things

Nachteile

there are no such cons all apis are smooth any easy to work

Vorteile

Lo que me gusta es que tiene mucha variedad de características como la gestión de clientes potenciales y una buena automatización del flujo de trabajo , aparte es fácil integrarla con otras aplicaciones de zoho, también al estar en la nube puedes acceder desde cualquier lugar con conexión a internet , y tiene un precio competitivo comparando otras soluciones de crm.

Nachteile

Lo que no me gusta que no tiene una buena escalabilidad , también vi que algunas empresas se quejaron de problemas con el soporte técnico y algunos usuarios que necesiten funciones específicas no las encontrarán al no estar disponible.

Vorteile

it works well, there are a tonne of features within the platform and it's nicely integrated

Nachteile

all those features, such a LARGE learning curve using them! Just not intuitive

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Vorteile

Its interface is made in a way that it is so easy to learn and execute with the team.

Nachteile

Sometimes it lacks and its performace slows down .

Vorteile

We don't need to call or contact our staff. The reporting is direct inshort in the Zoho Software. As well as reminders are also available.

Nachteile

Basically I couldn't find any Cons of this while using.

Vorteile

This application as amazing tools which makes our clients works in progressive manner as we are able to build up good relationship with different client for the MRO. Also, the client feels good due to better customer service that this application has provided.

Nachteile

Well there are not any lease feature and all the tools and feature are amazing for overall handling of clinet data for different task. I think if there could be less customization then it could be better for user interface.

Vorteile

Zoho CRM is highly customizable, we can add many custom fields and connect it to other functionalities of the Zoho Suite, as well as external tools. Managing our client database and leads is relatively easy.

Nachteile

There are a lot of functionalities and options, which means you need to be careful of how much flows, rules, etc. you create as it can become quickly a big machine hard to move.

Vorteile

I appreciate the price point and the flexibility of the plans that are available. I also appreciate that Zoho has a whole group of resources (such as Zoho Meeting) that can integrate reliably with one another.

Nachteile

I do find that it took me quite a while to learn how to integrate the other platforms and it's not as well known so it doesn't integrate well with my website platform.

Vorteile

great software to use and easy to navigate through the website and making it easy find customers information

Nachteile

there isnt a thing i can think of that i dont like about it. it never crashes never have any issues

Vorteile

by using Zoho CRM we can easily identify nurture and follow up with quality leads also saving time and resources.

Nachteile

so far there has not been a single thing that I have not found right.

Vorteile

Well at the starting stage i also used zoho crm for my startup.Its very user-friendly platform for clients.

Nachteile

The thing which i like the least is the for the formatted notes. The zoho crm must work on rich text notes capabilities.

Vorteile

Zoho is an impressive suite of software applications designed to streamline business operations. With its extensive range of tools covering CRM, project management, accounting, marketing automation, and more, Zoho offers a comprehensive solution for businesses of all sizes. The intuitive user interface, seamless integration, and scalability make it a valuable asset for optimizing productivity and efficiency. While there may be a learning curve during setup and customization, the collaborative features and dedicated customer support further enhance the software's appeal. Discover Zoho today and simplify your business management processes.

Nachteile

Con is that, that we cannot log calls the same day because it shows AM options only for same day.

Vorteile

All the features are easy to understand and learn.

Nachteile

Nothing but the prices of the services can be better.

Vorteile

It has an intuitive look and feel and there are multiple modules.

Nachteile

- Zoho Books not working and poor support. Unable to fix integrations with bank accounts for more than a month.
- You can see clearly that the different modules have been developed by different teams. there is not integration testing between the different modules.
- Each user must be configured in each module and changes are not populated to other modules.
- Partner is unable to help with open tickets.

Vorteile

Zoho CRM is one of the finest platform where we can communicate, approach, manages, and sync, everything according to our need. It scheduled the emails and helped to generate sales volume. We prefer it to manage multiple accounts. It gives an optimistic result and is worth using it.

Nachteile

Zoho CRM just needs to update the user interface which mentions the main tools on the front side. But it is dynamically open in all sectors, manages bills, contact details, and communication, and helps in sales. With continuous updation in communication and API, it gives more satisfaction.

Vorteile

I like how it helps to sort all customer emails specifically with the way our company works, managing all the queries and sending them feedback.

Nachteile

So far, Zoho CRM has no downside with the way I'm using it.

Vorteile

Sooo easy to start up and free up to 5 users. Great for a start up.

Nachteile

Other crm’s like SalesForce are more advenced but Soho is sooo cheap and easy to deploy

Vorteile

J'ai grandement apprécié la polyvalence de Zoho CRM, offrant une solution complète pour la gestion de la relation client

Nachteile

j'ai rencontré des défis avec la courbe d'apprentissage, en particulier lors de la mise en place initiale et de la configuration des automatisations avancées

Vorteile

Its modules are very interesting and simple to use

Nachteile

Navigating between the different settings takes some time get used to.

Vorteile

For billing and some advance feature in zoho

Nachteile

Accounting software for the company and for auditor

Vorteile

My experience with Zoho CRM has allowed me to build relationships with customers, satisfy them and attract new customers. it's a powerful software with an accessible interface; it has sales and makerting functionalities and allows regular follow-up of your tasks in your absence.

Nachteile

The deal entry service needs to be improved, and the cost of subscriptions is high. Otherwise, on the whole, this software allows you to meet your project needs in real time.

Vorteile

I like the different views that I can use to see tickets in Zoho. It is easy to assign tickets and to make internal comments.

Nachteile

We aren't able to store a lot of client information in Zoho. I don't know if it's the way our company set it up but it's really hard to search for a client and find what I'm looking for. The templates are slow and not very easy to use.

Vorteile

We were able to design and implement Zoho within a two weeks notice of onboarding a new client that required us to capture their leads and provide reporting.

Nachteile

The mass update feature is limited with the Professional edition.

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