Zoho CRM – Bewertungsseite 7

Vorteile

I like the simplicity of the interface the most

Nachteile

There is not much to say I do not like. As an affordable option, it is as expected.

Vorteile

it is really cost effective for small sales teams. Lead management and sales tracting is easy with it

Nachteile

document management is not good enough in it. But it still does the main things that it needs to do.

Vorteile

Integrates with other Zoho apps, providing a comprehensive suite for sales, marketing, and customer support.

Nachteile

Offers limited features and lack some advanced features compared to other CRM solutions.

Vorteile

ZOHO is a great great foundation of multiple apps that can be connected together to make a great product for your company.

Nachteile

You have to very comfortable with software development or hire 3rd party ZOHO experts to aid in the building of your platform.

Vorteile

Ask previously answered, Zoho doesn't excellent job with account management, customer needs job information, etc.. It definitely makes my job and the team's job throughout the company. Easier with the way you are able to push and schedule work flow processes.

Nachteile

Ask previously mentioned at times the reporting aspect of it had glitches.. Foreign example if we wanted jobs 30 days old. I was run it once ( example of glitch was that some completed job's were on the report) but in 15 minutes later, if we reran it, not all were there Like on the original report. Also, when you try to get older, like, really older information?, At times it would freeze up

Vorteile

Mi è piaciuto la versione gratuita prima dell 'acquisto, personalmente l ho utilizzo per un percorso sulla vendita del marketing

Nachteile

Non ho riscontrato problematiche il programma è molto intuitivo è veloce

Vorteile

Zoho have a variety of different apps that make it easy to manage my customers, my employees and my business as a whole.

Nachteile

There isn't anything that I dislike about Zoho.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Zoho CRM gewählt wurde

Because I heard all the perks and benefits from a friend.

Zuvor genutzte Software

Salesforce Sales Cloud

Gründe für den Wechsel zu Zoho CRM

I have a very competitive and affordable price

Vorteile

The cost when compared to other CRM available and offering more definitive and added features which really transalate into Sales sucess rates.

Nachteile

The free plan can have just three users whereas the AI features are available only in the priced plans

Vorteile

Affordable and customizable CRM with a wide range of features for managing customer relationships.

Nachteile

The user interface can be a bit cluttered, and there’s a learning curve for new users.

Vorteile

ZOHO CRM, est un outil en ligne qui permet de gérer à canaux multiples et plus encore pipeline pour conclure la vente plus facilement qui combine les fonctionnalités commerciales et marketing pour la productivité de la vente possible .

Nachteile

Mon utilisation, ZOHO CRM, est idéal à l'automatisation des forces de vente pour augmenter la productivité et aussi l'amélioration dans la gestion de revenue, mais pas souvent il y a un petit bug sur l'interface c'est-à-dire les ponts avec Freshsales ne sont limpides .En revanche , pendant que vous êtes en déplacement le l'application ZOHO CRM vous aide à gérer vos clients à distance .

Vorteile

Integration with other apps and easiness to use

Nachteile

The paid training and the fees is super exaggerated for training which is should be free

Vorteile

I am enamored with Zia, its AI feature. I really makes reporting and spotting trends easy and fun.

Nachteile

At the free level you are limited to only 3 users and Zia the AI feature is not included.

Vorteile

Easy to use. All customer details available in one hand.

Nachteile

It will be more difficult for use while having low, technical knowledge.

Vorteile

Has a very easy to use interface and has a low cost compared to competitors

Nachteile

Couldnt find an easy way to integrate it with office 365

Vorteile

Zoho CRM is a versatile customer relationship management software known for its affordability, customization options, and integration capabilities. It offers robust automation features and mobile accessibility. However, users may encounter a learning curve with its extensive features and find the user interface less intuitive. Despite this, it remains a popular choice for businesses of all sizes seeking effective customer relationship management.

Nachteile

the user interface. While it has improved over time, some users may still find it less intuitive compared to other CRM platforms. Additionally, there have been occasional reports of challenges in receiving timely customer support or resolving technical issues.

Vorteile

Capabilities are unique and very useful on marketing and sales pipeline management and the lead management with this platform is excellent. Creating effective marketing and sales reports and insights collections this is the best tool to try.

Nachteile

Easy features and very flexible with friendly manipulation and i had zero problems with the system.

Vorteile

what I liked more is User-Friendly Interface is often praised for its intuitive and user-friendly interface. Many users find it easy to navigate and use

Nachteile

at all it's good app i have one small thing Seems a little to hard or intricate to use on mobile .

Vorteile

The robust nature of CRM makes it super outstanding
this software has Robust lead and contact management features, customizable workflows and automation

Nachteile

its not really easy to adapt to the interface if your a new user

Vorteile

I like that the app can be integrated with other similar apps. Very convenient and can be used in a mobile phone anytime anywhere. The customer support is always available.

Nachteile

Can't use the app without stable innternet.

Vorteile

La integración de Zoho CRM con otros proveedores de listado y almacenamiento de contactos permite lograr manejar efectivamente todos sus registros.

Nachteile

En los planes que provee las funcionalidades son efectivas, pero con una ligera limitación de los recursos que se puede acceder y eso comparado con su precio es relativo.

In Betracht gezogene Alternativen

ActiveCampaign und HubSpot CRM

Vorteile

I can add a custom field called "Favorite Genre" to track what types of books my customers like. This helps me recommend new books they might enjoy based on their preferences.

Nachteile

Some advanced features are only available in higher-priced subscription plans, which can increase the overall cost for users.

Vorteile

I've been using Zoho for years, Compared to other similar CRMs it fits our requirements the most

Nachteile

It only needs high-speed internet all the time and sometimes Zoho don't save changes successfully if the internet is not stable

Vorteile

Great for managing customers and clients.

Nachteile

Bit of a learning curve to get started, but manageable.

Vorteile

Easy to use User-friendly and simple to operate.

Nachteile

Everything has been going great so far for our small business.

Vorteile

Easy to setup and use. It helped me a lot keeping close to my clients and growing the business.

Nachteile

I had some bugs but they were resolved fast. It would be bad to speak about them because they are no more.

In Betracht gezogene Alternativen

SuperOffice CRM und HubSpot CRM

Zuvor genutzte Software

SuperOffice CRM und HubSpot CRM

Vorteile

Zoho CRM has an intuitive interface which is well laid and straightforward making it very user friendly. Setting up is as well pretty easy, I honestly did not require any help unlike other CRMs which I had to engage the customer care team. Integrates well with other applications. Zoho CRM is cost effective for all to afford be it small businesses or large and established businesses. Has a number of packages to choose from which also includes a fee version, has everything for everyone. If you want to manage leads and convert them to sales, then you need this profitable software.

Nachteile

I’ve had the best experience so far. My daily use has yielded positive results. I love Zoho CRM

Vorteile

The program is good in the field of management in general, and it benefits me greatly in my company

Nachteile

It needs more development. In my opinion, many features must be added

Vorteile

I love that everything is customizable, based on the lead details, the type of company and lead status we have, etc. It's simple to use and doesn't require a steep learning curve

Nachteile

It's not the cheapest option for medium-sized companies.

Vorteile

Zoho's search options and function to track past emails and texts are great and very fast . It is a program that suits the average small business user.

Nachteile

It is limited only to 5 GB for free use, which for today's standards is a bit low. I think 7-8 GB limit would be a better option

Vorteile

Zoho CRM offers robust customization options and automation features. It's easy to tailor workflows to specific business needs, and the integration with other Zoho apps is seamless.

Nachteile

The user interface can feel cluttered at times, and the learning curve is a bit steep for beginners. Some advanced features are only available in higher-priced plans.

Vorteile

Zoho CRM is a great tool that provides the option of a free trial as well as a professional subscription at an affordable monthly price. It is user-friendly and can be installed easily. It makes you able to integrate multiple applications. Moreover, different plans are available to be chosen.

Nachteile

It provides limited access to functionality in the free trial.
Pricing is a bit higher than other options.
Limited custom field options and AI features.

Vorteile

It's super easy to customize layouts and set parameters.

Nachteile

When you make a change to a field name, it does not ripple through to past values (even though it says it may).

Vorteile

What i like most is safety and reliability

Nachteile

I find the cost a bit high for small companies

Vorteile

The softwares is complex than Salesforce and it's easier to use. it's also much cheaper. We user over 15 products from the zoho suite and the experience is so seamless that I didn't noticed that we used so many.

I used Salesforce for +7 years, it was uncomfortable to get used to Zoho, but it's been a positive surprise. I'm enjoying it a lot.

Nachteile

There are some limitations on building dashboards and reports. The interface isn't very modern.

Vorteile

Easy to use for accounting purposes salary slips

Nachteile

If possible Zoho can reduce their cost for attendance and salary things

Vorteile

Quick support systems.

Customers service is very responsive.

Easy to use this tools because of easy UI friendly.

Very easy to track the sales record and automate email marketing.

Nachteile

Pricing is little high as compared to other CRM software. Also I notice sometime facing integration issue.

Vorteile

The value for money is excellent compared to other tools in the sector. Also, the capability to create custom functions and integrate with proprietary and non-proprietary solutions is very useful.The user interface is very intuitive and clear. The customization process is very simple, most modules do not require customization because the preset data responds to general needs.Also, you can create a custom module to capture specific data, this can be related to the base modules, making all your data linkable.

Nachteile

Documentation can be outdated, but customer support has a lot of knowledge.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum Zoho CRM gewählt wurde

Simplify operations and adopt new personnel without needing existing training

Zuvor genutzte Software

Dynamics 365

Gründe für den Wechsel zu Zoho CRM

Price and features

Vorteile

Easy and simple interface compared to other platforms.

Nachteile

So far nothing. Really liking the overall experience

Vorteile

The robust sales and marketing automation features

Nachteile

The user interface can be a bit cluttered.

Vorteile

Emails linked to the CRM which was all in one place.

Nachteile

The support team leave you going around in circles. When you give and instruction they always come back with but can we help you. This is always the response leaving you with no answers or resolution. They take your money and do not refund or offer any compensation. You get ignored and basically sent to the beginning every time so you go away.

In Betracht gezogene Alternativen

Salesforce Platform

Warum Zoho CRM gewählt wurde

Because the glitch was never fixed and I needed to get my business working again, the IT company went 4 weeks back and forth with no resolution. 8 months later still nothing, request to cancel subscription ignored. Got the but let us help you and they still take the payment and then won’t refund.

Gründe für den Wechsel zu Zoho CRM

It was within my budget at the time. Don’t I regret that now.

Vorteile

There is a Zoho comparable software for each application compared to Microsoft or Google. I enjoy the suite of apps offered.

Nachteile

I find the UI/UX lagging behind Microsoft and Google, additionally I find it less "smart" compared to competitor applications.

Vorteile

Easy to use! Truly. Anyone can learn this.

Nachteile

Integration points can be difficult. Eg. Linking with Google.

Vorteile

I like that besides being a great CRM solution, it offers amazing workflow and lead management features.
The performance management systems makes it standout and I like that it also comes with some accounting capabilities.

Nachteile

Well, do I even have an issue with Zoho CRM, it has been great.

Vorteile

easy to use and with a simple knowledge about CRM you can go ahead with it.using it for almost 9 months and really making my business tracking system is the best.nothing you can lose with it.

Nachteile

small features must be edit it and the ZOHO team are working on it like last name must be in the information and sometimes we don't have to put it in the records.

Vorteile

user friendly. easy to teach others, not complex at all

Nachteile

I have no complaints about Zoho thus far

Vorteile

The ease of customizability for advanced functions

Nachteile

The integrated calendar! It does not offer the customizability we need or even a decent api, we figured it out with deluge and custom solutions

Vorteile

Es una solución muy escalable con muchas herramientas que cubren casi todas las necesidades.

Nachteile

Al tener tantas herramientas y dificil de gestionar y aprenderlas. Por otra parte el coste es elevado en comparación con otras herramientas CRM.

Vorteile

The cost is the best feature and talked about item for this product.

Nachteile

There is a bit of a learning curve with this product.

Vorteile

Simple, everything is readily available, even from a mobile device; it's amazing that all of the information is available online. Being able to work without having to sit in an office was really helpful.

Nachteile

While Zoho CRM is a little more expensive than other CRMs, I still think it is worth the money. This is the one feature of Zoho CRM that I would want to draw attention to.

Vorteile

*Good Response
*immediate Help
*support friendly

Nachteile

*The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable
*Every time whenever we need a help, we have to download the link which they share through chat
*You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.