vFairs – Bewertungsseite 3

Vorteile

[sensitive content hidden] was extremely helpful at all times when we needed her. She explained and trained us how to use the backend very clearly.

Nachteile

N/a

Vorteile

Ability to make an idea a reality! Working with [sensitive content hidden] was a true delight, again!

Nachteile

There was nothing that I did not like about vFairs.

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Vorteile

From August 29th to September 1st took place the Soft Ladership Week of the company ENEL Colombia, a hybrid event in which we as a marketing agency were in charge of making the entire communication plan and strategy in which we relied on the company vFairs to make the parallel event in the metaverse, from which we received support and guidance from the negotiation to the execution of the live event always with clear and timely responses.

Nachteile

All good! Nothing to complain about. thank you very much. The experience was great, we are thankful for the management of the event. Our client was happy with the results

Vorteile

The staff is always helpful and quick in replying

Nachteile

nothing everyting worker very good......

Vorteile

The vFairs team are quick to respond, friendly and have excellent knowledge of their products and services. Ammara was a fantastic contact from day 1, following up and completing actions in a timely manner and being on hand to support us with our app throughout our event weekend. We were able to do everything that we needed with the app and the customer service was excellent throughout the process.

Nachteile

There isn't anything that we did not like about vFairs.

Vorteile

Search function, customization of program schedule, and ease of use.

Nachteile

The entire engineering team has great attitude of resolving technical issues. Sometime their overpromising of resolving an issue in very short period of time might backfire.

Vorteile

The customer service. [sensitive content hidden] and her team replied instantly to any of our questions while we were on -site to make sure we were set up for our event, which I really appreciated

Nachteile

The red box with the equipment was quite heavy (although necessary).

Vorteile

The wide range of designs you can choose from to make the event as successful as possible, the support from the vFairs Team, how customisable everything is to your needs

Nachteile

It is a difficult platform to navigate from the backend without support but you’ll never be alone in doing it

Vorteile

Technology team support was thorough and very quick responses and solutions.

Nachteile

Unable to have a booth interface design which can limit branding graphic images.

Vorteile

The attentiveness of their team as well as the customization of the virtual setting.

Nachteile

We were heavily pushed to complete a review before the event took place. We declined to do so until after the event, which went extremely well! We were very happy with the end product.

Vorteile

The team was responsive and timely in their responses to our asks.

Nachteile

The pressure to complete reviews before our project was completed. We needed to focus our energy on getting the event launched.

Vorteile

ProfessionalismResponding in reasonable times.

Nachteile

It will be better if more details can be edited through the backend without asking the technical team to do it.

Vorteile

Excellent partnership supported by very responsive and highly skilled project manager and technical team.

Nachteile

The basic vFairs platform was not able to support the complex structure of our program. However, vFairs was able to adapt the platform to meet our needs. The work that vFairs did within a very short period of time was truly amazing.

Vorteile

user and event managing, automatic certificate issuing

Nachteile

The mobile experience and user interface could be further improved

Vorteile

The support team gets you through the entire setup virtual experience and all goes flawless.It´s an innovated tool that helps to Human Resources to generate the opportunity of attracts to the candidates that are outside the local market. Thank you, [sensitive content hidden], for your guidance.

Nachteile

To have translation support and know the tools available on the platform to plan an agenda for the event.

Vorteile

The support provided by the vFairs team was outclass, they were always on top of things. The team was so organized and helped lift a lot of the stress and helped us understand things on the fly

Nachteile

Nothing in specific, everything was great

Vorteile

Very supportive team - quick to respond

Nachteile

No complaints! We did not have any issues

Vorteile

We are working mostly with [sensitive content hidden] and she has been of great assistance to us. She is always professional and helpful and has responded quickly to all of our questions and requests.

Nachteile

We have not had any negative issues - we are very happy with [sensitive content hidden] and the entire vFairs team.

Vorteile

The Style of the site and ease to set up with help form the team.

Nachteile

Nothing! I have not come across any issues.

Vorteile

Full-service support and set-up of mobile app was amazing.

Nachteile

Customers struggled to get into the app but that was mostly because of user-error.

Vorteile

User Registration was okay, but there was so much repetition in capturing the user's credentials.
Generating report was okay.

Nachteile

Our abstracts section was not well organized. Had to go through all abstracts to know which were resents uploads.

Vorteile

vFairs has been very supportive and their system is very easy to use. We have not had any issues with the overall support team and they are willing to go above and beyond to ensure the event is successful.

Nachteile

Having used vFairs if there are any issues, they are willing to tailor the event to the company's needs. There are no complains with their service.

Vorteile

We love the customization and the flexibility of the platform. We've received excellent customer support from vfairs and truly enjoy working with the team! The cost aligns with our budget so no complaints there! We've asked for several revisions, updates to the rooms, changes to layouts etc... and vFairs exceeds our expectations every time!

Nachteile

The designs are a bit outdated. Users have expressed that it looks like a video game from the 90s. The avatars especially could be updated to reflect more human-like images. The ability to play music is nice but only allows for 3 mins of a song, so it's too repetitive. The spinning graphic display is also on a loop and seems glitchy due to start/stop so it doesn't spin continuously.

Vorteile

I like how quick vFairs are able to support when we need to change or fix something. I also like how interactive you can make an event and how easy it is to use on the front end.

Nachteile

Because there are so many available features, the backend can be quite overwhelming but once you know where to find everything, it's very useful.

Vorteile

[sensitive content hidden]
is the Senior Project Manager assigned to us and has went above and beyond

Nachteile

There is nothing I dislike at the moment

Vorteile

all streaming and captions were solid during event

Nachteile

too many splash screens to get to content

Vorteile

The app was simple enough for our less technologically inclined members to use, but advanced enough to not seem outdated.

Nachteile

More notification options would be nice, especially for the event chat feature.

Vorteile

How easily navigable it is. How up to date it also is.

Nachteile

I just wish the login report would tell us the number of times a single user logged in; not repeatedly for each time they logged in.

Vorteile

The customer service was excellent. Every time we had questions on a feature it was quickly answered. Even if our project manager was out of town, her substitute for the project would quickly respond.

Nachteile

There should be more interactive features on the site/virtual platform.

Vorteile

We had a fantastic overall experience, thanks to our project manager's ([sensitive content hidden]) in-depth knowledge of the system and their valuable professional insights that significantly contributed to achieving our goals.

Nachteile

Exploring and implementing more initiatives that can elevate our experiences and add further value to our events. Other experience with vFairs is great.

Vorteile

[sensitive content hidden] was phenomenal. Having a dedicated customer support/tech professional really made the difference for my organization. He exceeded all expectations and even thought of did things for us we didn't consider, let alone ask for. We have got nothing but positive feedback on the success of our virtual event and [sensitive content hidden] is a huge part of the reason why.

Nachteile

Zoom did not operate within the vFairs platform but had to be opened up in a separate tab.

Vorteile

What I liked most about vFairs is knowing that we had a reliable team to help us with any issues that we had throughout the whole process. We never worried that any question would not be answered in a timely manner.

Nachteile

I have nothing negative to say about vFairs.

Vorteile

Very user-friendly for both the participants to attend the virtual event and for the admin team to make changes on the back-end in real-time as needed for the virtual event

Nachteile

The reporting process is a bit difficult to manage and sort the data

Vorteile

[sensitive content hidden] is a great project manager, she is helping us stay on track with the implementation of the platform. She always answers my emails super quickly and is very clear when explaining features.We look forward to seeing how vfairs can help us take the conference to the next level.

Vorteile

Strong communication with customer and provide utmost support. Immediate response with strong responsibility. Overall design is good.

Nachteile

font could not be changed and some times it's not quite stable.

Vorteile

The customizable virtual environment was hands-down, the best part of the entire experience.

Nachteile

No the product was perfect and VFairs had everything we were looking for and executed the vision well.

Vorteile

The various screens in vFairs' mobile app is easy to style through the use of HTML/CSS.

Nachteile

Some features such as voting polls, visual seating arrangements for guests, are not available as part of the overall product offering.

Vorteile

Hamda went above and beyond to assist our team and meet the needs of our event!

Nachteile

I think the only feedback would be to maybe have the announcements to be in a larger font and more obvious.

Vorteile

I am new to the team and to working with VFairs but Vish has made the entire process seamless. He was extremely accommodating at scheduling meetings and trainings when needed. The team is patient and answers questions thoroughly to ensure understanding. I also love that they make suggestions for improvements and features to help our virtual experience amazing. They also keep us well informed of our progress.

Nachteile

No real issues that weren't addressed and corrected quickly.

Vorteile

Very intuitive and engaging product. Ease of use both from administrative standpoint, as well as that of event attendee.

Nachteile

Duplication of platform setups for multiple/repeating events.

Vorteile

Hamda was extremely easy to work with. Thank you very much.

Nachteile

Too much explanation required as to why we wanted to minimize the number of links

Vorteile

It was easy to set up the account and the site

Nachteile

there was nothing i didn't like. it was all positive

Vorteile

The support staff were top-notch. They quickly answered and addressed all our questions, provided all the requested materials, and did it all with good cheer and attentiveness. Many thanks to [sensitive content hidden] for their excellent work.

Nachteile

There were a couple of glitches in the platform. But they were addressed quickly.

Vorteile

My team loves the vFairs platform. Being able to customize the lobby to match my company's brand has been amazing.

Nachteile

Reporting can be improved we has issues retrieving some statistical details

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Vorteile

the weekly support meetings, the ease of having [sensitive content hidden]
available with any concerns, how easy it was to prepare for the virtual event, the support and easy navigating on the live event day and the post follow up

Nachteile

N/A there is nothing to report that I didn't like

Vorteile

The access to a platform that can help you reach a larger audience otherwise not available.

Nachteile

There is a bit of a time gap with the delay in response at a certain time of day but I understand the time difference.

Vorteile

Variety of products and ease of use. Great!

Nachteile

N/A . I have no issues with the team or products.

Vorteile

vFairs provides a quality virtual platform that is easy to use for the vendors and attendees. Their customer service is top notch as you never have to wait long for a response to an issue/concern/request. Plus, there are so many ways you can customize your experience to fit the needs of your audience.

Nachteile

No real negatives to describe as they seem to have thought of everything.

Vorteile

I liked the spatial networking rooms the most

Nachteile

I disliked having to allow list the domain name as this resulted in many participants unable to attend.

Vorteile

It was easy to navigate the event platform without spending much time to understand the technology.

Nachteile

No constructive feedback to share in this section.