vFairs

Vorteile

-The interface was easy to use.
-The registration page was aesthetically pleasing.
-Email templates were great and customizable.
-Notifications were also easy to use.
The updates were simple.
-Overall registration setup was easy and customized to our needs.
-Having Matti Holdridge on site. She was with us from start to finish for the entire project, including setup, cleanup, and troubleshooting.
-The badges and lanyards that we designed were of supreme quality.
-The registration process for our attendees on site was so easy and seamless.

Nachteile

Although we had a fabulous project manager who did everything, we did need to reach out to her every time, as the backend was not easy to navigate without detailed instructions. While we appreciate having a project manager, having an overview training session on each feature would have been nice. This way, the project manager wouldn't always depend on our timeline. As a small staff, it's sometimes easier to do a few things independently and then have the team edit.

Additionally, our daily schedule was put in as sessions instead of an agenda. We needed to be able to scan our attendees in only once per day, and it was hard at the event to find the correct session daily.

Each aspect of vFairs was customizable, which is great; as I said, we have a small office, so for certain features, it would have been nice to have templates to choose from or be advised ahead of time that because each aspect is customizable and needs to be built out, requires specific attention and a certain amount of time. Hence, a needs list for all features with a timeline for implementation. I would have planned better if I understood it better.

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Vorteile

The customization capabilities, and control for email communication customizations pre, during, and post event. It's a nice elevated event experience for attendees.

Nachteile

The production turnaround time for certain features and graphic modifications. We were dissapointed to find out that a vFairs developer had to do the graphic updates/changes. We had to wait 1-2 days for that to get done. We were hoping to be able to control that, so it's a quicker turnaround update for our attendees, which really impacts the event outcome.

Vorteile

Visually appealing interface for attendees, highly customizable app.

Nachteile

Cannot facilitate check-in and badge printing onsite at the same time. Does not provide confirmation of QR code scan check-in to workshops to user. Certificate generation in app did not work as intended.

Vorteile

For the second year, vFairs were recently the host for NDI’s virtual Disability Owned Convening. Ensuring accessibility was the most important consideration for NDI when choosing the platform for this event. Right from the start, vFairs understood this and worked with us to ensure all features were accessibility as possible. We were very impressed with both their knowledge and commitment to being accessible. Additionally, Ammemah and her team were incredibly responsive, obviously know the platform insight out and provided excellent customer service

Nachteile

Some features not fully accessible so were not available to us

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Vorteile

V-Fairs is very accommodating and flexible! If you have a unique idea, they will make sure it happens! I also love how all of your previous events are saved. It makes the next event that much easier.

Nachteile

Still working on the negotiation/allowance side of our event. I would love for the vendors to have the ability to talk just to V-Fairs on questions instead of going through me as a middleman.

Vorteile

The many options available to us for our event. We also loved the help, knowledge and responsiveness of our project manager, [sensitive content hidden].

Nachteile

Only that we were very dependent on [sensitive content hidden] for many registration revisions. But he was quick to respond, so it was ok. I just felt bad having to request so much of him.

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Vorteile

[sensitive content hidden]! Plus, the ease of being able to copy a site then edit it for a new event.

Nachteile

The backend reporting. With Stova, we were able to pull reports to see who was sent the registration invite and more easily edit registrations, if need be.

Vorteile

ability to do lead and virtual booths. great developer who was attentive to needs and gave realistic expectations

Nachteile

still struggling with customer number being the identifier for customers, not emails or phone

Vorteile

First time around with V-Fair and the entire process went perfect. From initial set up of allowances to actual staff being present for registration of our customers. Each V-Fair associate was professional and attentive to our needs.

Nachteile

More training for our associates and vendors. When something is new, there is hesitation. Must create a user-friendly approach to this new technology.

Vorteile

The team at VFairs, Hamda, Sidrah, and Faha,has been absolutely outstanding to work with. Their responsiveness to our organization's needs is exceptional, and they go above and beyond to ensure we have everything necessary for a seamless and successful Virtual Conservation Career Fair. Their professionalism and attention to detail have made all the difference in creating a smooth experience for us. The platform itself is amazing, too, allowing easy use and an engaging experience for our attendees and exhibitors.

Nachteile

Needing to understand how to best utilize the platform updates earlier on - there were a lot of great updates this year that I should have had a better hold on before the fair.

Vorteile

How supportive and responsive they were during set up and the live event.

Nachteile

There was nothing we did not like about vFairs.

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Vorteile

Vfairs offers an account manager to step you through the entire event planning process on their platform. They help support you as much as you need. When we were new to virtual event planning, vFairs coached us and guided us to help us make the best possible plan for our event.

Nachteile

Our event planning sometimes is a little complex and there were some hiccups that we would have liked to avoid but all in all - it was not anything that would dissuade us from continuing to use vfairs for all of our virtual or hybrid events in the future.

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Vorteile

Support, website look on mobile device, app associated

Nachteile

Reporting is available, but cumbersome, although support team did assist greatly. Inability for registrants to make changes that would notify planner. VFairs did work around, but wish options were available.

Vorteile

[sensitive content hidden] and his team are always willing to help - and quickly. We push the vFairs system to its absolute limits packing it with just about everything you can think of - we wouldn't be able to do what we do without vFairs!

Nachteile

Sometimes I wish they weren't so helpful ;) which is a great problem to have - as you can't keep adding more and more to an event - just because it leads to more work on my end, but that being said they are incredible to work with!

Vorteile

I very much appreciated that the attentiveness given to our organization as we prepared for our event. The quick turnaround time on requests made regarding the landing page and website was incredible. The project managers assigned to us were insightful and creative. I loved how the vFairs team made themselves available to us to ensure we met our goals. The scheduled check-in meetings were great. This allowed our team to ask questions and for the vFrairs team to demonstrate different features on the landing page and app, as well as on the backend. Thanks to vFairs we were able to elevate our annual in-person event. As an organization we received positive feedback from attendees on the vFairs experience from registration to using the app onsite.

Nachteile

There was a minor glitch with the evaluation feature. It auto populated from previous evaluations that were completed. The vFairs team resolved the issue right away. Our team should have done testing prior to the event to sure that everything was working properly in advance of the event.

Vorteile

We used the vFairs platform to organize a virtual property show with a number of external exhibitors. Exhibitor setup is very straightforward and we are also able to demo all the event's features ahead of the live event which helps with the preparation process for exhibitors. Attendee access and segmentation was straightforward and allowed us for more customisation of the messages sent in the event. The customer support is on point and was crucial for us in delivering a successful event. [sensitive content hidden] ensured all our requests were picked up and resolved on time. We are looking forward to doing the next event with the team!

Nachteile

For marketing communications and booking chat slots ahead of the event, we require external links redirecting to a specific virtual stand or a simplified chat booking system that doesn't involve individual stands. This is not currently possible so, we use an external chat booking system. It would be great to see some solutions in place in this area.

Vorteile

Ease of use, the customisation of the platform, the support we received, [sensitive content hidden] went above and beyond with her project management skills in making the process as smooth as possible, no technical issues either.

Nachteile

Maybe a bit too complicated for what we wanted, lots of features we didn't need and could have got more discount for not using them I guess, also a lot of button clicks to get to what we wanted.

Vorteile

The flexibility to make edits to best suit our needs.

Nachteile

I haven't experienced any cons with the vFairs platform.

Vorteile

I liked that the mobile app was customized for both the association and its attendees. Even though all components did not fit our needs, vFairs was flexible enough to work with us and make an app that would allow us and our attendees to process & deliver information needed. Our Project Manager was very helpful and quick to implement updates needed in order to make sure the app was completed and LIVE in time for our event.

Nachteile

I would have preferred to be able to make updates on my own to the app but in the long run it all worked out.

Vorteile

[sensitive content hidden] is great to work with! She's professional and on time during meetings.

Nachteile

Lack of analytics expertise. Missing deadlines.

Vorteile

The vFairs platform was incredibly easy to use for our virtual career fair event this year! We love that its features allow participants to feel that they're gaining all the benefits of attending a career fair without physical/distance barriers to attending one. The ease of use was, again, a major highlight, but the backend support we had in making the event happen was phenomenal. We can also pull valuable analytical data from this event, which makes a huge difference for the work our organization does!

Nachteile

I think everything went incredibly smoothy, so there weren't really any issues that I could consider when using the platform.

Vorteile

We switched over to vFairs in the fall of 2022 and it's one of the best decisions we've made. Let's talk about customer service first. From day 1, [sensitive content hidden] has been an absolute pleasure to work with. He is extremely knowledgable and was able to walk me through every step of the process. The timeframe to turn around our first virtual event was very short, but [sensitive content hidden] support throughout the entire build made the process so efficient and quick. He's very responsive and is always happy to support our efforts. I can't say enough good things about him - top notch customer service. Next let's review the platform. Prior to vFairs, our old platform was very clunky and it took so much time to set up an event. When I started working on the vFairs platform, I noticed the difference immediately. The amount of time it takes to build out an event is a fraction of what it was taking me on our old platform, and the user interface is so simple and easy to use. I love how our virtual booths are displayed to attendees and I'm even more impressed with how the agenda is presented on the landing page and within the environment.

Nachteile

I wouldn't say I dislike this about vFairs, it's more a "I wish I could do this" type of feedback. I wish I could easily update room templates on my own without bothering [sensitive content hidden] with that kind of request. He's very quick to get our requests in the queue when we do want to make changes, but it would be nice to be able to make the updates on our own.

Vorteile

From the beginning of our Learning at Work Week platform, [sensitive content hidden]
provided amazing customer service and was always focussed on our goals. The Platform enabled us to host a wide range of learning activities, from within Booths, to Webinars, with a global reach and no platform accessibility issues.

Nachteile

Hard to find something to dislike, but perhaps more an area for improvement over time is the chat function from Teams if embedded in platform, but minor for the whole experience our users received.

Vorteile

The platform was appreciated greatly by our audience, and we received positive feedback throughout a consequent survey sent to everyone. In the setup phase the team from vFairs and especially [sensitive content hidden] our PM was very responsive and welcoming to any of our requests. When we requested a new feature it was seen as a new feature to develop for the platform, which we felt was a very fair way to work.

Vorteile

We are planning a first year conference in a virtual environment. vFAIRS has been there every step of the way with us, even though we've been working out a lot of logistical details on our end. Their professionalism and patience has been invaluable in bringing this event to life. Our account rep [sensitive content hidden] has been extremely responsive and helpful with all of our questions.

Nachteile

As someone with a web development background, I am more comfortable with a lot more backend control, but for the average user I think the platform is perfectly suited.

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Vorteile

Their products are some of the best I have researched in determining a company to partner up with for our virtual job fairs. All the team member I have worked with for our past events are exceptional in customer service.

Nachteile

I do not have anything negative to comment on my experience with VFairs and their representatives.

Vorteile

The support provided by the vFairs project team was phenomenal. They were incredibly responsive and very helpful with setting up our event. The day of, they were with us every step of the way, including in the sessions.

Nachteile

Some things were really only configurable on the back end, but because their team was so capable, they were able to get whatever we needed done.

Vorteile

vFairs offered a customized package to fit our unique needs. The staff have been incredibly supportive and easy to work with throughout the entire process. They always listen to our needs and work to come up with great solutions for all of our events. My customer success manager, [sensitive content hidden], has always been responsive, helpful, and ensures everything is going well. My project manager, [sensitive content hidden], is always incredibly prompt in handling my requests and makes sure that all of our needs are met.

Nachteile

I cannot really say that there is anything I don't like.

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Vorteile

To say the support received is the best would be a gross understatement. Many products and platforms offer exciting and engaging virtual experiences but the individualized and immediate support we receive with vFairs has left us totally impressed.

Nachteile

We are able to customize several aspects of the platform but there are a few minor items that would help ensure a flawless event. Nothing critical but as an example, a hybrid admin/attendee persona would be helpful for us.

Vorteile

We use vFairs for our twice-annual virtual career fairs that connect top employers in financial planning with highly qualified job candidates. Our event attendance and user satisfaction has grown in thanks to vFairs. Attendees are most satisfied with the registration process, tech platform and intuitive user interface. I personally work with [sensitive content hidden], our Project Manager, and I appreciate her openness to feedback and commitment to making our fair the best possible experience. Thanks vFairs!

Nachteile

Booth reps and attendees struggle with setting Chat Timings. We'd also like to see more Job Search filter options/columns. We've had some tech glitchs with maximum number of open chats and the resume search feature. I've shared this feedback with our Project Manager, Hibba, and she's been very open to the feedback and eager to problem solve to improve the user experience and actionize on the feedback.

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Vorteile

The support team is always friendly and quick to respond. The technology is robust and the attendee journey smooth from registration to login.

Nachteile

The backend, especially the landing page editor could be more intuitive and easier to use for non-html programmers.

Vorteile

vFairs was a great partner, from detailed project planning to supportive and adaptive execution of our International Coaching Federation Raleigh Area Chapter virtual conference, “Disruption in Coaching: Breaking Out and Breaking Through” in October.

Nachteile

There are so many event design options! It’s actually a benefit as well because it provides clients the ability to make the event our own.

Vorteile

The continuous product development as well as the customizations

Nachteile

The customizations need testing in order to ensure they are working properly

Vorteile

Outstanding customer service is a great pro.

Nachteile

Complex Salesforce Integration requires quite of time.

Vorteile

The team was very responsive and reliable, especially [sensitive content hidden]

Nachteile

I don't have any negative feedback - we have had a great experience working with vFairs.

Vorteile

The design is our platform, the professionalism, the helpfulness, solutions-orientation and the creative help.

Nachteile

I truly don’t have a con - the only small not I have is not being able to bulk upload webinars

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Vorteile

Cooperative team, high quality and capabilities that can handle large numbers

Nachteile

It might need some more up to date themes but as a current stock it's good.

Vorteile

Immersive platform, easy to setup and configure and price is right.

Nachteile

I do not have anything negative to say about vFairs or its team. Very professional organization.

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Vorteile

Easy people to deal with
Great backroom team
Fast service

Nachteile

A couple of bugs with the images and logos during set up

Vorteile

vFairs has been in the virtual event planning business long enough to know how to plan and execute a flawless experience. We found their team to be highly skilled, professional, collaborative, fast responding, and a pleasure to work with. Our project manager, [sensitive content hidden] , and Customer Success Manager, [sensitive content hidden] , were deeply committed to the success of our event. Throughout the entire planning and execution process we felt well taken care of.

Nachteile

The vFairs platform is highly customizable; it can be intimidating for inexperienced event planners to create the online platform with content and images. We appreciated the options to use standard templates and the help from our project manager in keeping things moving along when we were paralyzed by decision making fatigue. There were more tasks to setting up the event than we originally thought. The first year using vFairs we left too much to the end and were under pressure finishing.

Vorteile

Our association has wanted to utilize a conference app for several years. However, the financial costs and time needed to effectively manage an app kept us from moving forward. That all changed when we were introduced to vFairs. They worked with us on securing a price that we could afford and offered a dedicated team to assist with app construction, organization, and deployment. Ammemah was WONDERFUL to work with. She had a great team that was highly attentive to our needs, provided clear and timely feedback/responses, and met with our planning team on a regular basis. The app was a big hit with our conference attendees and we look forward to making it even better next year!

Nachteile

The only con to vFairs was that we didn't find it sooner

Vorteile

Working with [sensitive content hidden] was a wonderful experience!

Nachteile

Everything was GREAT. I can't think of anything that wasn't smooth during this whole process.

Vorteile

The biggest pro in working with vFairs was the team that was assigned to our project. They were flexibility, accommodating, and worked closely with our team to create a platform that showcased our event the best.

Nachteile

I had no cons in working with vFairs. Any potential issues were dealt with in advance.

Vorteile

The PM that we were assigned, [sensitive content hidden], was truly amazing! She was KEY to making this event a success!

Nachteile

Nothing to report. They are very flexible and the software platform is really great!

Vorteile

We have been extremely impressed with the customer support from vFairs. [sensitive content hidden]
, our Project Manager, has been an outstanding support. She frequently astonishes us with the speed with which she responds to our requests.We previously used Pathable as our mobile app, prior to its being sunsetted by Community Brands. We loved it, and it was heartbreaking when they shut it down. But our heartbreak has been tempered because while vFairs isn't perfect, it's an outstanding app that has a very user-friendly back-end that makes updating the app a breeze. On top of that, [sensitive content hidden]
helps take care of a lot of the data entry work that we would otherwise have done ourselves with any other app, which has been a real boon, freeing up time in our schedules for other work around our events.The fact that vFairs can link up with Cvent (which we have used as our registration platform for ages) is also a HUGE plus. I frequently say that Cvent has the best customer service of any organization I have ever worked with. But vFairs definitely gives them a run for their money - they are neck and neck for the top spot!

Nachteile

The app itself is a little clunky on the user side. Also, pairing up the QR codes from the attendees we imported to vFairs from Cvent, with the name badges that we generated directly out of Cvent.While to some extent this was an issue we didn't adequately communicate to our attendees, they also expressed confusion and frustration with the QR code scanning, as they didn't understand that for them to connect the information in their vFairs app profiles with sponsors, exhibitors, and other attendees, they had to scan WITHIN the app, rather than simply using their phone/device cameras to scan the codes. It makes sense to us, having worked in the back end of the app and understanding what information is connected to what, but it took a fair amount of explaining to get that across to our attendees.

Vorteile

I worked with [sensitive content hidden] and she made sure that the conference platform was built according to our needs and preferences. She ensured all the details were ironed out before the launch of the platform and that all the deadlines were met. She was very professional and always ready to answer any questions, and she made sure all our requested changes to the platform were implemented promptly.

Nachteile

Some people in the conference audience complained about difficulty finding information in the platform.

Vorteile

They are extremely flexible, dedicated to customer needs, and get at customer service.

Nachteile

We have been happy with all the service that vFairs has provided.

Vorteile

Vfairs created a beautiful and easy to use platform for our virtual fundraising event. I am pleased with their entire team!

Nachteile

I can't think of anything that I didn't like about VFairs. They were professional, kind, courteous, on-time and created exactly what we needed. They were able to take what was in my head and put it into a lovely platform and virtual conference center.

Vorteile

The team I work with are true professionals. I love it!

Nachteile

Time zone differences are a bit challenging, but we're working it out! :)

Vorteile

Regular assistance and guidance, easy to use site

Nachteile

There are some extra features that could be added