vFairs – Bewertungsseite 5

Vorteile

The thing I like the most about vFairs is my project manager. He helps me brainstorm ways to complete our objectives, and most importantly to me, responsive to my requests.

Nachteile

I have not found any issues with the software that we cannot work around.

Vorteile

I love that everything is customizable. I also love the fact that vFairs listens to feedback from their customers and are constantly improving. The vFairs team is extremely quick to respond and always a pleasure to work with.

Nachteile

After using other platforms, I can say that I have no cons. It is an excellent event platform/software and I couldn't be happier with its functionality.

Vorteile

Our not-for-profit organisation looks after the disability workforce and we found vfairs as we were looking for a platform that would be affordable, flexible and user friendly for an audience than spans across many different jobs, age groups and disabilities. We have recently completed our main event day for our virtual conference and are now in a 30-day on-demand phase where all of our presentations are still available to view.

Following our big build up to our conference and our event day, we can certainly say that we are very happy with the dedication and customer service of our vFairs contact Anmol and his team. He provided weekly phone meetings with us and emailed us every day to make sure that we were supported every step of the way. He was extremely patient and assisted us with every concern. This kind of dedication and level of support is rare to experience and we hugely appreciate it.

As this was the first time we had run a virtual conference, we had lots of questions and had multiple exhibitors and presenters who also had several questions and needed a lot of support. We were really impressed at how vfairs supported us through this and helped facilitate presenters and exhibitors.

Visually the platform is extremely impressive, it mimics the physical experience of attending a conference and the attention to detail in the visuals makes the experience fun and interactive for delegates.

Nachteile

Of course given that this was our first time we had a few things that we needed to experience on the day to assist our internal processes for next time, but there will certainly be a next time! Overall we are really happy with our experience and highly recommend the dedicated and supportive vfairs team and their impressive platform.

Vorteile

The platform is customizable, easy to use and navigate. It is also easy to use if you are an administrator.

Nachteile

I cannot think of anything. The platform is very easy to use.

Vorteile

This is a great way for customers to experience a conference or expo virtually! It is very visual and a great experience for the user. There are many customization options available. First you have the homepage which can have basically any content and can be created on a vfairs domain or on a subdomain of your usual website. Once inside you have the lobby which is an outside view of the expo building. From here customers can quickly go to different areas of the event - main hall, auditorium, or information desk. In the main hall are your booths which you can customize with colors, logos, images, and links. Inside each booth you have the ability to include videos, documents, links, and more. From here you can also access the chatrooms which is a great and instant interaction between customers and vendors. Over at the information desk brings customers to the chatroom where they can have their questions answered quickly and in the auditorium customers can watch live talks and webinars. These live talks and webinars are customized based on your itinerary and utilize zoom meeting software.

Nachteile

With so many options and customizations available, compiling all the information needed to produce the event can be a daunting task depending on how large your event is and how many employees you have working on it. Also with so many options and possible areas to explore, customers may have a hard time navigating and finding specific information they are looking for.

Vorteile

What I appreciate most about the platform is that it is a bridge for participants between the physical world of a conference and a virtual one. Virtual scenes help a lot to recreate the experience and allow the participant to better position themselves during the conference.
The Vfairs support team is excellent and I really appreciated their help with our own transition to a virtual conference due to the pandemic context.

Nachteile

The possibilities of networking is something that we must deepen the knowledge of what the platform offers so that both the participants and the booth reps can interact more fluidly and see how many participants are in the conference, how to connect with them or leave a message even if they are not in that moment in the Networking chat. That booth reps can interact with other booth reps of other exhibitors is important ... they don't always compete and at our conferences, they do business with each other too. It would be good to have videos of a neutral conference (fictitious) for the participants, another for the exhibitors and another for the administered ones, where it is explained what each one can do according to their profile, so we should not explain it ourselves.

Vorteile

The product delivers everything that we need to host our virtual conferences which are attended by thousands of people. In addition, the vFairs project management team, technical support and customer service are excellent!! The team helped us customize what we needed, are always there to answer questions, and have provided new features based on our requests. We could not have asked for a better partner.

Nachteile

The product provides everything that we need.

Vorteile

Easy to use, provides great information but the best is the support we received from [SENSITIVE CONTENT]. Without [SENSITIVE CONTENT] to guide and support us we could not have created the virtual career fair

Nachteile

Nothing it worked well and was beyond what we expectex

Vorteile

By far the best customer service out there which then makes the whole experience better. They are responsive and helpful. On the day of the live event, it truly feels like they are as invested in the outcome as we are. Beyond that, the ease by which my team (social workers, not IT professionals) can work with the platform is really important. And our attendees love the look and feel of the space.

Nachteile

Really can't think of anything, which says a lot!

Vorteile

I really liked how robust the backend of the software is. There are so many elements to hosting a virtual or hybrid event and it seems like vFairs has thought of it all. I especially liked the option for attendees to be able to share custom contact information.

Nachteile

Everything was great for what we were using it for. Possibly in the future, a graphics upgrade to a more 3-D look for navigating the space.

Vorteile

There was such a wide variety of features and options available to make it really your own event. The support staff was incredible, our vFairs rep helped us every step of the way and provided us with so many options to really help to create the event we were visualizing. We also really liked the ease of use of the backend for admins. For users we got feedback that it was a very intuitive platform and easy to use/get around 'inside' the event, and that for us was key as the virtual event world is new to so many of us.

Nachteile

The webinar connection to Zoom felt a bit clunky and I didn't feel as prepared for issues that came up as far as people not fully understanding how to operate the webinar using their host capabilities. I think that could have been explained better during the pre-webinar technical checks. I also wish the chat feature were more engaging. That's a difficult one during these times and I don't know how to accomplish it, but maybe more features to get people talking or involved in conversations? Including the gamification aspect in there as well maybe? It felt like the only part of the event that didn't capture the 'in-person' recreation as much as the rest of the platform did. Some of the additional features also felt overpriced, for example the Scavenger Hunt.

Vorteile

The entire Vfairs software and platform was extremely user friendly as well as asthelictly pleasing. Most of our customers that attened the event are not focused in the tech world, and for them if it was simple to navigate. Which speaks highly, if they do not understand VR and still loved the event.

Nachteile

The only part I did not like, was the fact that chat rooms opend up within a new tab within the event instead of keeping the chatrooms all within on main page.

Vorteile

The vFairs platform is user friendly and easy to use. I've used it for two national meetings for a total number of attendees near 5000.

Nachteile

It would be useful to have a dedicated speaker portal - I understand this is available with the app but not the desktop version. Maybe it will be ready next year!

Vorteile

I have been using vFairs now for 4 years to manage our virtual events where we showcase third-party add-ons for our existing ecosystems of partners that sell the products and customers wo can buy them. We initially reviewed 5-6 platforms. All had basically the same functionality but vFairs was exponentially more affordable especially if you are doing multiple events. The platform is flexible and the customer service from the team is top notch! Would highly recommend!

Nachteile

With Zoom being integrated into the platform I now have no detractors for the platform.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu vFairs

Vorteile

-Powerful reporting from a vendor team willing to go the extra mile to customize for your business needs.
-Extremely responsive service. We had a critical error on the day before the conference and they stayed up all night to make it right for us.
-Adaptive/customizable interfaces. We worked with vFairs to full customize the site to align to our brand, look and feel without any pushback.

Nachteile

-I really have to say nothing. This event was one of the most seamless interactions with a vendor I have expeeienced. We asked for a LOT of customization and new functionality. They were always willing to go the extra mile, even if they hadn’t done a specific integration or ask before.

Vorteile

Since the pandemic shut down most convention centers globally we had to resort to going virtual. This software really enabled us to turn our covid lemons into lemonade. The virtual experience was interactive and fun for our participants. We were also able to attract thousands of more attendees than ever before by going virtual. The platform is very intuitive and fun to use. You can tell this company truly understands event planning. Our sponsor have also been very happy because of all of the great reporting on the backend. It was a great experience and we plan to do many more events with vFairs in the future.

Nachteile

This is the best event software I have seen. This said I would love for the ability to be able to have our speakers come on live at the end of their pre-recorded sessions without having to go thru zoom. I don't think this function exists yet but am looking forward to the day that it is developed.

Vorteile

The UX is very good
Most features are very plug and play.

Nachteile

There really isn't any. They have made many improvements

Vorteile

Vfairs team is amazing and invested in making all of our events a great success. It has all the capabilities we are looking for for a virtual conference and super cool how everything can be customized.

Nachteile

Ability to use full version of zoom in the live stream - we're missing some features.

Vorteile

The software was very user friendly. We had close to 200 vendors who needed to set up their own booths. Vfairs simple 6 Step process for booth set up made this process run very smooth. We had very little complaints on booth set up. In fact, a lot of our vendors said this was the best site they have ever used for Virtual Trade Shows.

Nachteile

Our Market required a shopping experience on a larger scale. This was something fairly new to the Vfairs team, so there were some set backs, limitations and modifications needed to make it it work for our company. Although we didn't get everything we needed for the Market, due to time constraints, the Vfairs team was great on trying to get us everything we requested. I think next year it will be much easier, and I think that this Ecommerce path is an area that the Vfairs team should invest some time and money into, as it could really help them gain more ground in the industry of Virtual Tradeshows.

Vorteile

Attendee perspective:
Easy to navigate.
They loved the look! Most have not seen a platform similar to vFairs.
Having a lobby with a dashboard was a favorite feature.
Scavenger hunt and leaderboard are great tools for member satisfaction.
User perspective:
If you want to impress your attendees/exhibitors, use this platform.

Nachteile

You must give yourself plenty of time to complete the project. Less than 3 months is not an ideal situation. We did it but it was a lot of work that included weekends. A lot of deliverables for it to happen; do all possible to meet the deadlines set by vFairs.

I think the administrator should be able to do simple revisions/updates in the backend. Maybe in the future. However, after writing my comment, I understand that vFairs needs to keep the integrity of their platform; user might mess up their work.

Vorteile

I loved that we had complete control over how our landing page looked, how our agenda was put together, and managing users. The booth setup in particular was better than any of the other virtual conferences we have attended as vendors. This is so important because we are a small team with not a lot of resources to be able to hold every vendor's hand in getting their booth set up. This software walked them right through with videos to help along the way. The reporting functionality and usability is also excellent.

Nachteile

I would prefer to be able to change a user from user to booth admin or from booth admin to admin without having to remove and re-add them. We had vFairs import all our employees as users right away, but then found that we had to go and delete anyone who would be in the booth so that we could get them added again. During the conference we had to switch multiple people from booth admins to admins so that they could get to other booths as needed. I had to delete and re-add them as they came up.

Vorteile

The branding and the ease of the platform.

Nachteile

I would like the chat function to be more intuitive. I would also like a function for recruiters to be able to search resumes easily to find candidates that meet their needs.

Vorteile

Smooth integration with our credit card system for registration of attendees.

Nachteile

No real cons for the software as it was able to meet our requirements.

Vorteile

I wanted a virtual event that looked like a live event with moving people inside and outside of the convention all. I like the Exhibit Hall with booths of different sizes and a presentation area that is easy for attendees to access.

Nachteile

Email features to attendees need more visibility like a sent email box to confirm that messages were sent and delivered.

Vorteile

This is our second year working with [SENSITIVE CONTENT] at VFairs. He makes the process easy to implement and responds quickly to any questions we have. The platform is easy to maneuver and it's fun to create the virtual booths. The platform allows us to collect student feedback via surveys and provides usage data for all attendees.

Nachteile

The Vfairs platform is easy to use form an attendee point of view. From an admin view, the software has what I need to create reports - sometimes I have to be more confident to poke around and try things.

Vorteile

Simple walkthrough booth setup for our vendors, who can be a challenge. Very professional frontend for our customers. Chat capability is a great feature that allowed vendors, customers, and staff to engage as they would at our physical show. We were able to offer our customers all the same great saving on products without them ever having to leave their desk. We just finished one live event and are already working on our next one in October. Fantastic feedback from both backend & frontend users.

Nachteile

The platform's strengths are it's design and engagement tools. We are a large distributor and offered almost 10K products in our first show. We're working with the VFairs team to improve the customer experience during the buying process, with additional data both on the frontend & backend.

Vorteile

Ease of use was most important to us as our attendees are mostly older and we were looking to streamline the conference login and participation for our attendees. This platform nailed it! Login was simple, accessing all virtual areas was easy, and watching the sessions was simple for everyone. It was also great to have some help on the vFairs end, as they provided a team to assist with creating and launching the event. And the integration with Stripe proved to be a great bonus.

Nachteile

The "clunky" parts were the chat room, the area was separate from the rest of the platform and in a separate tab, also the integration with Stripe didn't quite integrate with the registration form as well as I would have hoped but it still worked out well. Additionally, the vFairs "team" we were working with was slow and we seemed to have some language barriers when explaining what needed to be updated or fixed prior to launching everything live. Without that part of the experience, everything would have been excellent.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu vFairs

Vorteile

We are a creative agency, so our platform has to be innovative, cutting edge, and above all else fully customizable. vFairs checks off all those boxes, and tops it off with excellent customer support from start to finish.

Nachteile

There really isn't anything that gives me pause right now. If anything, I wish some of the custom add-ons and integrations we're included in the base event package.

Vorteile

This is the third time we have used vFairs for a virtual conference and each time we have been impressed with the quality and number of features in the platform, and they are continually adding new and valuable enhancements. The project manager we worked with, [SENSITIVE CONTENT], is extremely knowledge, efficient and a pleasure to work with.

Nachteile

Networking is important for our attendees and we utilized the platforms Chat Scheduling feature. Overall it is a good feature and helped our attendees connect, but it would be nice if the attendees could set their availability for other attendees to see.

Vorteile

I appreciated how user friendly it was, and for the most part our staff was able to navigate through the platform to get to the main areas with little to no help.

Also - the booths were a hit, loved the amount of resources we were able to hand out.

Lastly - being able to pull so much real and raw data in real time is fantastic!

Nachteile

On the backend, our team struggled to understand how to use and fully apply al that the platform had to offer. There were a lot of functions we didn't even know we had until a few days prior to our event, specifically on how to do the Zoom / Vimeo integration. We also had a large number of employees say they never received email confirmation regarding their log ins, and there is good chance it was an error on the individuals end, but I wanted to write it down for reference.

In Betracht gezogene Alternativen

Vorteile

Our attenddes enjoyed the platform and how easy it was for them to use and easy to navigate. I like that you can make your exhibitors seen just like at an inperson training. The reporting after the conference is also very nice. Our rep tried her best to accomidate all of our needs.

Nachteile

We did alot of research on platforms for our conference. This was or first year going virtual. We wanted a platform that we could still have exhibitors and we wouldn't have to worry about the tech peice on our own. Sales told us that everything we wanted sounded perfect for V-Fairs and we signed with you. Then it was a good month or so before we heard back from V-Fairs. I was worried we were scammed out of our money. We had our rep and she was nice but her being in a different country made it hard to communicate. I knew we would never be able to get a response from her after 1:00pm our time. We mentioned everything we needed to the sales department and then later realized alot of that did not make it itno the contract. Alot of this I belive would have been clear if we had better communication. Also the training we had for speakers was to fast and confusing and left our speakers stressed so I had to do my own training to calm their minds.

Vorteile

The detailed support on the day of the event and the weekly progress check meetings were very helpful.
The time difference between Japan and Japan was a big problem, but they did a great job.

I feel that the quality of the support could be improved by not rescheduling meetings so often and by improving the manual.

Nachteile

While virtual events are still in their infancy, the expectations for virtual events themselves in Japan are very high.
For example, participants are given avatars and expect the event to be an immersive experience. We have found that they are not satisfied with just a 3D or 2D design of a predetermined venue.

In this respect, the vFAIRS product has yet to exceed those expectations.

It would be a great product if the quality of the virtual event could be improved while maintaining the ease of use, which is a good point.

Vorteile

The immersive 3D experience makes the conference feel real. This gives us the ability to connect over 50K Bell Team Members without the need for travel.

Nachteile

More opportunities to customize would always be appreciated.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu vFairs

Vorteile

Platform was very user-friendly and customizable; worked well with our ancillary IT providers to integrate systems needed for our conference specifically.

Nachteile

Some of the reporting aspects were limited. Would like more customization of reports.

Vorteile

I liked that this product allowed our students to attend a virtual event as if they were there in person. The platform is set up to mimic users entering rooms, watching presentations and engaging with staff members present at the event. I also liked the back end analytics feature of this platform. It allowed us to determine how many entered the platform, what presentations they viewed and overall their actions within the platform. For us, this is crucial to the informed decision making and direction of our future orientation programming.

Nachteile

One thing that this software could improve upon is to create more creative and life like ways for users to engage with other users and staff members. Currently, the engagement that exists is in the form of a chat box, with no emoticons. They could add opportunities for users to gain face time with others as well as the professionals that they are chatting with.

Vorteile

The software was very user-friendly for both the people responsible for setting up the backend of the platform, as well as for our attendees. We were able to have presenters submit their poster presentations/recordings/video files directly to the platform without needing to collect them ourselves. The design features are also endless, with tons of options for anything you wanted to display.

Nachteile

The prices were a bit high, otherwise I didn't have any negatives.

Vorteile

We had vfairs for our annual virtual international conference for 3 years in a row: feedback from atendees is positive in terms of firiendly, atractive features, great to have networking and chat experiences. Comments from sponsors are also positive given the booth design, easy to upload and download videos and documents making the availabe to attendees.

Nachteile

None specific, the software was reliable and friendly. Only the first time we implemented, there were somo tech issues to understand and solve, once we received proper training, no more issues to report.

Vorteile

People were amazed how much the software interface emulates the look and feel of a real trade show event. Customers and vendors liked the avatars in the booth and the lobby full of moving people. The software had many more features that we did not use. Our vFairs project manager quickly adapted the interface turning off the features we did not need. As we look forward to next year's show, I am certain we will add the chat feature and we will do more with media and documents.

Nachteile

There was some problems with people seeing the full width of the screens on certain devices. Some of our customers keep their screen resolutions set low for eye sight reasons. When this problem was discovered the staff at vFairs quickly responded. They adjusted the page layouts so that all of the data was visible.

Vorteile

I am amazed by [SENSITIVE CONTENT] responsiveness. I have yet to send her an email and not receive a response within minutes. In addition, I find her quite knowledgeable and innovative regarding the vFairs product/service. Finally, I appreciated the video she made for me explaining a workflow. I was able to view it multiple times until it became familiar.

Nachteile

Web-based administration consoles can often be tedious to use. But, vFairs somehow managed to make it not quite so rough.

Vorteile

Very attentive customer service, robust functionality, and reasonable cost for a one-day virtual conference with a single track of back-to-back workshops. Our event sponsors loved the virtual exhibitor hall with highly customizable booths. vFairs team provided support to our team as well as to our speakers and sponsors. Attendees appreciated the accessibility of the virtual event, the chat functions and availability of downloadable materials/resources, and a fun leaderboard function which offered the most engaged attendees a chance to win a prize.

Nachteile

No major issues or dislikes... the vFairs team accommodated every request we made regarding the virtual event environment and logistics, the training of speakers and sponsors, and the custom event splash page used for promotion and registrations.

Vorteile

First time user , we wanted a simple Vfair event that was not complicated for our clients and students to utilise and navigate. This platform was accessible on multiple devices across, mobile phones, PC and laptops. The software allowed you to be as creative and focus on attention to detail regarding layout, images, content, PR&Marketing of images from human images to rotating images on a screen. As well as incorporating webinars through the auditorium room which gave you a great feel of attending a live presentation.

Nachteile

There were very minor glitches for example certain descriptions that was not the same dialogue within EU wordings, a webinar crash for the first 2 min during start time due to everyone trying to log in at the same time on sheer volume.

Vorteile

vFairs platform is extremely user friendly for attendees and also for the booth admins. The setup of each booth follows a very simple step by step guide and allows the booth admins to add exactly what they want in their booth. The attendee experience is also very user friendly. Clear and concise directions to each area of the environment and having vFairs technical help standing by during the event is extremely helpful.

Nachteile

We hear feedback from attendees that they are unable to view sessions as Vimeo is blocked on their company server but other than that, the issues that seem to arise during an event is attributed to user error. Another issue that has recently risen is reporting for another client. This was discussed with our PM and quickly discussed to find a solution. Having such a great, positive relationship with vFairs has allowed us to overcome these issues and find solutions to improve not only our client experience but hopefully other vFairs clients in the future.

Vorteile

Easy to implement, great vendor support, lots of customization options, able to integrate with our existing systems.

Nachteile

Not much, new features are being added continually which usually address any concerns we have.

Vorteile

I love that we can create a community feeling for our virtual offerings

Nachteile

I think the accessibility aspects could be improved a bit more. Recommend working with individuals for their consult on this who use devices etc to access content.

Vorteile

Vfairs provided an intuitive platform easy to use for the candidates and employers. The technical support was amazing, with immeadiate response and support previously, during and after each virtual event.

Nachteile

We don't have any complaints for Vfairs solutions.

Vorteile

VFairs is a great tool for creating a dynamic experience for users. It allows for great engagement and interaction, especially during a time when in-person events were inaccessible. The team we worked with was really helpful and remained flexible as changes happened to allow us to really personalize the space.

Nachteile

Through the years of working with them, they really improved and added feature to meet the needs of our organization. I think the only area that created a challenge was the registration page since our events apply to different groups and there is one registration. The other area is pulling data is challenging to navigate however, that is something the team is happy to help with as well.

Vorteile

The graphic elements and design capabilities for our virtual events are fabulous. We love the options to include animation, avatars, and additional design features. Our attendees are able to chat easily online with each other, as well as with vendors in our health fair. Our [SENSITIVE CONTENT], is knowledgeable, professional, friendly, quick to respond, and a huge reason why our events are a success.

Nachteile

Whenever there has been an element we thought could be improved upon, we'd mention it to the vFairs team and they would take it to their developers to see if a fix could be implemented, and more often than not they've been able to make adjustments to our needs.

Vorteile

The software is very easy to use, friendly, fast and reliable, and the technical support was fabulous.

Nachteile

I would like to ask if there is possibility to increase size of logos where it directs the participants how to do private chat or video camera mode of communication.
Also increase the box where the private chat is happening and enhance the voice for the training video because there was an echo in the background.

Vorteile

The look and presence of the platform is one of the most polished available.

Nachteile

There are new changes to the platform and execution within the platform that we do not know what about in a timely manner. This does cause strain on my team to adjust to the unknown. We welcome the opportunity to learn about any changes as they occur, to become more effective in our efficiencies and to help assist the vFairs team

Vorteile

First, the response from everyone at vFairs was to notch. I was always able to make contact with someone. Second, the platform was very easy to customize and was easy for the conference attendees to maneuver though.

Nachteile

I really did not have anything that I did not like about the software.