Market Dojo

Vorteile

My first E sourcing project as a consultant was for a firm that used one of the leading ERP sourcing solutions. This solution was complicated due to the endless features for which purpose we needed external consultants who were proficient with the system. As I saw that e-procurement software drives efficiency, one of my first thoughts was whether this could not be done any simpler.
So I conducted a Market survey and I encountered Marketdojo. I was stunned by the user friendliness of their application that could be tested in their sandbox. Conclusion I did not need any additional consultants to drive an E sourcing event.

Nachteile

There are really no cons. The real cons are the people who do not understand that SAAS helps them immediately to establish savings in their procurement process, without really worrying about whether the software is a fit within the company. It is a highly secured SAAS solution, that does not pose any threat to company' s resources and there is absolutely no customer lock-in.

Vorteile

Market Dojo provides a pay per use e-sourcing tool. As such they are offering a niche solution, which has potential to appeal to a wide variety of buyers, even if they already have a procurement suite in place.

I was after a tool which I could deploy rapidly, avoid systems integration altogether and minimize the time required for training. Market Dojo fulfilled all these criteria.
1) The negotiation process was pleasant, accommodating, with fast turn-around times, win-win orientated and provided a basis which allow me to recover the cost in weeks.
2) The tool was easily deployed, partially supported by the fact that it was cloud-based. E from the customer services team did an outstanding team training my team, and connecting it to our existing tools from Per Angusta.
3) Market Dojo was always there to answer questions and was very supportive in the process. We overstretched the used versus what we had agreed, however, Market Dojo has the success of its customers in mind, and does not fuzz about the boundaries too much.

Nachteile

Overall, deploying Market Dojo at IWG, where previously no e-sourcing tool was in place, was a great success. I have nothing to complain about.
One detailed piece of functionality, which I would wish Market Dojo to focus on, is the ability to export eRFP results with less need to format the tabular data. Market Dojo is aware of this, working on it, and I look forward to the results.

Vorteile

Market DoJo offered Sopra Steria a focussed, low entry cost, rapidly deployable cloud solution to the problem, then not available from any other supplier, of digitising the continual complexity of supplier on boarding without too much frustration and cost to a new supplier. Market DoJo enthusiastically supported Sopra Steria with innovative ideas to successfully secure an internal business and investment to save time, eliminate use of paper, centrally record and manage supplier responses and significantly reduce the need for the manual coordination of emails, Word files, Excel files and signed documents through the post. We are now taking advantage of the data collected to approach existing suppliers to gain formal agreement to GDPR and our Sustainable procurement principles.

Nachteile

Having worked with Market DoJo to create very useful and simple solutions there is a growing need to able to extract data easily to create reports. Currently the reporting aspect of Market DoJo could be improve, possibly using new BI tools enabling us to easily extract to combine and compare data.

Vorteile

Market Dojo lead the market in on demand esourcing, and it is those design principles that need to be promoted also to larger scale organisations. Ultimately, if you want higher levels of supplier and buyer engagement with technology adopt a simple user interface that also has all the capability you need to conduct quick quote, eRFx and Eauction.

Nachteile

We are using the tool in a number of languages and locations around the world. I do not have any real gripes with the performance of the tool or service team. I may suggest an even more dynamic licence based contract model, making licence swapping even more flexible would be a bonus

Vorteile

The platform is intuitive and user friendly. The suppliers like it and find it easy to onboard the platform.

Nachteile

I think Marketdojo is coming up with upgrades around multi-round negotiations with suggested pricing for each line item.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Gründe für den Wechsel zu Market Dojo

Vorteile

Responsive after care - tickets are answered quickly and effectively
Relatively easy to set up, Can be tailored to your specifications and administered locally which means as you mature in your process it can be amended.

Nachteile

Can be challenging for new users to navigate about - not always intuitive but once trained OK.
Not aware of some features that have latterly come to my attention as useful .

Vorteile

Intuitive and user-friendly to use. Skillful customer support is always ready to help. The biggest benefit is definitely the value Market Dojo delivers effectivity to our Procurement team and saves a ton of money for the organisation.

Nachteile

We haven't identified any cons. Some training is needed before being able to utilize the features comprehensively.

Vorteile

the Support that we received from the team.

Nachteile

we were unable to run different lots in timed succession.

Vorteile

Step by step creation of events and forms makes it straight forward to use from the first time. But the live help function enables any questions to be rapidly dealt with. The product has great functionality and ability to set up conditional answers. The ability to clone events saves huge amounts of time. Onboarding suppliers is quick.
The look is great and clients really like it. It helps to the credibility of my consultancy business to have such a great tool at our disposal and available to leave with a client for them to continue to use. pricing is competitive and represents excellent value compared to comparative systems available.

Nachteile

It can be 'over engineered' for the simplest of RFQ activities, however the cloning facility means once a simple RFQ type has been created it can be replicated quickly.
I'd like to see the types and format of the auctions expanded a little more but the main types of auction and the options cater for all but the most complex negotiations

Vorteile

I have used the MarketDojo platform on several occasions now to run sourcing events and eAuctions. It is very easy to use, has a wide variety of features and is very cost effective.

Nachteile

I genuinely cant fault this based on my usage of the system.

Vorteile

Easy to build RFQ's / RFP's. Most important of all is the ability to evaluate multiple supplier pricing responses without having to spend weeks re-formatting the excel spreadsheets they have sent back - huge time saver. Also using the MarketDojo esourcing tool drives far more competition (and therefore better pricing and savings from competing suppliers) - the psychological element of competition this plays on with suppliers should not be underestimated as it's extremely powerful.

Nachteile

It would be great if there could be an integration with public sector tender portals such as Find a Tender, Tenders Direct, Due North etc as not having this integration can prevent certain clients taking the product forward.

Vorteile

Ease of use, intuitive, good technical support

Nachteile

more complex and personalised features adapted to the business case

Vorteile

MarketDojo is simple to use and covers all the common use cases for strategic sourcing projects and events. Setting up auctions and RFx are very straight forward and easy on the suppliers.

Nachteile

No advanced optimization capabilities are available for scenario based analysis, but exporting to Excel can generally overcome that.

Vorteile

Market Dojo was very quick , intuitive, and user friendly to deploy in a four-month sourcing project for one of our clients.

Nachteile

There is more functionality than is described in the videos and help sections. some of the functionality around lotting the products could have been better explained up front but with practise, the tool becomes very quick to use.

Vorteile

Saves massive amount of time in comparing quotes, offers and contracts; Very good source for documentation of tendering process; Helps ensure compliance; very good technical support & great support through customer success manager; re-use of previous tenders and templates

Nachteile

Not always intuitive and requires help and support when initially used; Scoring functionality

Vorteile

It drives a good outcome from the market facing activity with lower effort from the procurement team than a traditional tender process. In particular, less rounds required to get to the final outcome

Nachteile

It does not offer enough features to efficiently deal with high volume of items and flexible needs (e.g. alternative brands for some lots, specific brand for others)

Vorteile

Market Dojo will listen to the improvements that we have suggested and these have been implemented, not afraid to tweak/amend system.
Excellent customer support to use the system.

Nachteile

Once the company registers/onboards the notifications then keep issuing out and you can't turn off so they issue indefinitely.
System to be more user friendly - takes a while to get used to.

Vorteile

Very simple to use and to get up and running straight away. No need for expensive integrations so can be used for some quick-wins to bring wider stakeholder team on side.

Nachteile

No real issues. This is not an ERP solution so not necessarily a product for complex spend analytics.

Vorteile

Very easy to use and intuitive, user friendly, really effective. The sandpit concept is brilliant for trying things out in a safe environment. It is possible to design bespoke events which are geared to the outcomes you need. It is also very easy for suppliers to use. You can white label the product too to make it look in line with your corporate branding.

Nachteile

I cannot think of any functions that I am unhappy with

Vorteile

The weighted survey posibility, to tender with a RFQ that I could change into a dynamic E-auction with advanced Lots.

Nachteile

The invitation of event's always require a login for the end-user, and that's sometimes difficult to get them attending the event.

I'll hope to see some changes in this in the future, so participants can attned an event without having to login.

Vorteile

It was relatively easy to set up a tender, and then to modify or change it was again, simple and easy. The best bit is that it updates instantly, you don't have to wait.
I like the message function, when you can send to one participant or all of them or just choose who it goes to.
In regards pricing, you can put your target price in and the system automatically works out who is closet, who is furthest away, what percentage is amounts to etc.

Nachteile

The messaging page is a bit complicated to get your head round, messages are not really separated, they appear as one long trail.

Vorteile

The products are designed in such a way that they are very easy to set up and use. We have successfully used the product with both SMEs and big multinational companies

Nachteile

I do not have any specific negative feedback.

Vorteile

Ease of use
Live auction visibility and features
The download and upload function simplifying the build of the auction

Nachteile

The difficulty deleting erroneous bids during the live auction

Vorteile

The speed and simplicity to evaluate the replies in the tenders. Also the tool make the offers from the participants more equal and comparable.

Nachteile

For me, it has been a bit steep learing curve to use the tool but on the other hand, the support from the Market Dojo team is exceptionally good so it is nothing to worry about.

Vorteile

The customer service is very attentive and helpful. Either before an auction through email, having a call/share screen to review tools/functions, or the instant chat function during an auction, everyone has been thorough, patient, and helpful.

Nachteile

There is a slight learning curve to setting up lots and components for events.

Vorteile

Très pratique, rapide, efficace !
Rien à dire de plus.

Nachteile

Aucun inconvénient.
Rien à dire de plus.

Vorteile

It is easy to use. Very helpful team to support.

Nachteile

I honestly do not have any issues. Its been great tool to use.

Vorteile

It provided the correct tender/contract processing aid and it gave me the opportunity to generate profit.

Nachteile

I honestly can't say... I have not had a bad experience thus far.

Vorteile

The software was really easy to use for the auction in terms of managing the auction lots, editing the lots & setting reserve pricing. It was also very easy to contact the bidders either one by one or as a group throughout the auction. Messages also came back easily. Any IT issues we had were also logged via the software & amended really quickly. It was also great for reviewing the latest & highest bids & placing new bids. The design, layout & look & feel were second to none & I received many comments about this.

Nachteile

It is hard for us to say as we were lucky enough to be able to use this software free of charge for the charity. I personally think it would be good to show images of the lots on the auction & also to show current highest bids for all lots even if you havent bid on it. Finally it would be good to notify bidders when they get outbid.

Vorteile

At Emaar, with tens of sourcing events every week, we are very grateful how Market Dojo helps us in being more effective. With such an easy to use system, our procurement team creates quickly and easily RFQs, RFIs and various Reverse Auctions events. Additionally, the Supplier Onboarding portal saved us hours and hours of work by automating the pre-qualification process for any new vendor.

Over the years, the platform has helped us to build a constructive and transparent relationship with our vendors and generate substantial savings on our procurement costs.

One more thing we appreciated, every time we had a request for a new feature, the team at Market Dojo engaged in a constructive conversation and for most of our requests, they built the required improvement in no time.

Last but not least, the support team is absolutely fabulous. Anytime we or any of our vendors had a question, the team responded and resolved any issues promptly. It’s such a pleasure working with the team at Market Dojo.

Nachteile

Great tool to track interaction with suppliers, only suggestion would be to integrate more advanced features to manage the Contracts with the suppliers, but I heard they are already working on it.

Vorteile

Easy and quick to implement. Flexible solution with exceptional customer service.

Nachteile

Single team approach (at the moment), need more flexibility on user management and multi-team set up.

Vorteile

A very easy and straight forward online Auctioning platform allowing our company to manage our many items to be Auctioned successfully.

Nachteile

None to comment on as we did not have a negative experience using this platform

Vorteile

Customer Service is awesome. [SENSITIVE CONTENT HIDDEN] is always very helpful.

Nachteile

For our suppliers to go in and register, they have a hard time navigating and tell me often that it's not very clear or user-friendly. I don't like when I am updating the COI by Proxy for the supplier, that it goes back into the whole approval process again even though they are already approved.

Vorteile

The staff are always helpful and respond fast- [SENSITIVE CONTENT] introduced MD to my company and since then it has taken off!

Nachteile

Sometimes we have had a few technical issues- but this has been resolved quickly!

Vorteile

Customer Support: very responsive, always going the extra mile to help setting up and managing any e-sourcing event.

Nachteile

Some steps required to set up an e-sourcing event are not so straightforward.
Awarding: rather basic.

In Betracht gezogene Alternativen

Vorteile

The team and support is really great, always trying to find the solution which is the best for your business.
The simplicity, it is not overcomplicated, do the job well and you do not need to spend ages to build your events
The improvements which are released regularly and take customer remarks into consideration
The "Sandpit" tool which allows you to test your event as if you were a bidder and adjust accordingly, in live.
Project stakeholders can access event you want to share with them, and you can also include access restrictions
The different ways to access the content (Documents repository, into the event question directly, via Excel download, etc... )

Nachteile

The scoring for an event with a lot of questions and bidders since so far I believe scoring is only possible per bidder rather than per question across all the bidders, to keep the same scoring logic.

Vorteile

Market Dojo has offered me excellent flexibility and customer support to personally operate two RFPs. I have been able to set as many questions as I like, with virtually no restrictions on the parameters set for bidders to answer to ensure that I obtain only the information I require. Incidentally, a lot of bidders commented they preferred this as it allowed them to reduce the work required to submit bids.
I love the fact that I could copy and paste the structure of a previous tenders to avoid having to construct new tenders. It saves so much time and enabled my organisation to continually improve the tenders it puts out to market without having to start from scratch.
Lastly, Market Dojo's customer support is excellent. They offer a website chat function and email support during office hours and regularly follow up on queries I make out of hours. I always receive personalised, solutions orientated feedback. Market Dojo's owners and employees are clearly very proud of their product and took a keen interest in ensuring I got the best out of its features.

Nachteile

It requires training, quite a bit actually to learn how to operate various features. The website would benefit from short video blogs showing how to use Market Dojo's features. Once an RFP is launched, it is very difficult to change it so, it needs to be tested prior to an RFP being issued.

Vorteile

Easy to navigate every supplier. Gives a clear report of how each supplier is doing within their boarding proces.

Nachteile

Only one slight issue would be that if a colleague has scored it, it should allow other colleagues to go in and edit it...

Vorteile

- Extremely agile - very easy to acquire and use
- Excellent value for money - low investment required
- Top class customer support - 2nd to none

Nachteile

No negative comments to make. The effort and investment required to get started with Dojo solutions is so small relative to other solutions that any "downside" would be quickly forgiven. Yet, we haven't seen any to-date.

Vorteile

Easy to learn and use

Nachteile

None found, it just what you need without fuss.

Vorteile

The Market Dojo platform offers an easy to use space for suppliers to register, participate and communicate directly through the platform. We have successfully used this platform to manage our tenders and eAuctions to deliver value and savings for our clients.

Nachteile

The post event analysis functionality is limited, particularly where there are multiple lots and scenario requirements.

Vorteile

The developers have built this platform around the procurement user experience, rather than trying to twist an existing product to accommodate e-procurement. This makes the entire process, from initial invitation, through pre-qual, RFQ and auction, to award, logical and straightforward.

Nachteile

Everybody has different requirements, and there were some elements of the platform that didn't quite cut it for us. The Market Dojo team have been incredibly responsive to constructive feedback, and made quite significant adjustments to the back end reporting functions that have yielded tangible improvements in ease of analysis and reporting.

Vorteile

Market Dojo proved to be easy to use, customisable and highly effective in the mining space. Our procurement team was up and running within a week of deciding to use Market Dojo, developing customised RFPs to meet the specific needs of the mine. Market Dojo also comes with customer support of the highest quality. All questions were answered within minutes of being posed to [SENSITIVE CONTENT] and the Market Dojo team.

Nachteile

None which we came across. The whole process was smooth from start to finish.

Vorteile

The cascade setups that comes with the RFP questionnaire down to documents upload is just what we need to ensure compliance and agreement with own terms and conditions from the very beginning.

Nachteile

Auction downloads should have some complimentary graphs for a better management reporting.

Vorteile

This software is easy to use, whether it’s to run a questionnaire or a reverse auction; made even easier by the excellent support team who are always prompt in their replies and willing to help. It is very user-friendly, accessible and not clunky at all. The on-demand service makes it very simple to use for a tender at short notice. I must stress, the knowledgeable support team made using the software a very stress-free experience.

Nachteile

Not applicable - We have found that the tool covered all our requirements

Vorteile

It is easy to implement and easy to use with great results off the bat

Nachteile

It does not integrate with another ERP software

Vorteile

There is opportunities for great results/savings when using this tool. The customer service is also excellent.

Nachteile

I found the testing environment a bit tedious to use. The bid that we did had many changes so creating a new test event every time and inviting test participants (which were just me) was a bit of a hassle. When a lot was not working as planned the event would have to be stopped, revised, and rescheduled (for really just a few minutes later). Having the test events always live would be a great help.

Vorteile

Auction facility works well, customer support very fast and helpful

Nachteile

There are some elements that don't help achieve the best user experience.

Some small additions (e.g. adding hosts within a tender, uploading multiple questionnaires a one time, option to make a statement within a questionnaire) are still missing which would improve the system greatly.

Vorteile

The RFP was a valuable tool that not only got us better rates from our current vendor, it opened the door to bring more vendors online to help support our operation. Looking as the possibility of a 90% lead time reduction for the items we did an RFP on.

Nachteile

The dashboard was a little too busy. Needs some more ease of use there.

Vorteile

Simple to use interface, ability to manage simple to highly complex projects and clear and concise reporting.

Nachteile

Having to move away from it..., would use it again any day.