Sprout Social
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- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Thought this software was great, turns out we had many problems
When we started using we had very high hopes for how this program would work and make our daily office work more efficient, however, we have spent significant time correcting failed posts and disconnects. Unfortunately, we have had to go back to posting natively.
Vorteile
Overall, Sprout Social is easy to use and easy to learn. It is organized in a way that is easy to navigate.
Nachteile
The sales team is great at answering questions and making the sale. After the sale has been made it is difficult to receive timely responses and feedback. There are no exceptions for ending service with them, except for referring a new customer and having them sign up.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Glitchy but better than some of the alternatives
Vorteile
The reporting is nice, and the ability to schedule all platforms in one place.
Nachteile
It was glitchy for us (continually disconnecting accounts), support was not very helpful, became not worth the price.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Sprout is great until it's not.
For almost a year I enjoyed using Sprout until we switched to Buffer and it was way easier and significantly cheaper. Also, Sprout started not posting scheduled posts to Instagram and their support team couldn't fix it for weeks. Our team would be on the phone with them, emailing them, or in chat inbox, with them every day for weeks and the problem never got fixed. We wish it worked out differently.
Vorteile
I liked how I could answer comments from all the platforms we had connected in one place. Linked In, Facebook, Twitter, and Instagram
Nachteile
It's extremely expensive for how many errors occur. The customer service techs are very friendly and should get a 10 for being agreeable and understanding of angry customers however they rarely are able to fix problems.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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I Use Sprout Daily
Vorteile
What I love about Spout Social, is that it tracks my social media posts across multiple account. It even offers a visual calendar of upcoming posts!
Nachteile
You can’t run any paid social media campaigns (e.g. Facebook boosted posts) through the platform. I would love to see this added on in future iterations.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Paradigm Marketing and Design
It's not bad.
Vorteile
We like the reporting features and how you can customize them.
Nachteile
Some of the nuances of the approval process. Also, we have asked for a few specs to help us make the approval process easier but nothing has been done.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Less powerful than other tools out there
I'd go with another product, personally.
Vorteile
I've used a variety of social media management platforms, and Sprout Social offers much of the functionality available in the others.
Nachteile
Compared to other products in this space, it seemed kind of expensive for what you get. It didn't impress me in terms of functionality or ease of use.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Tested out Sprout Social but ended up using a different software
Vorteile
I tested Sprout Social for my business but ended up using another software option. Between the price and the features, I was able to find another option that better suited my needs and budget.
Nachteile
The price was too high for the number of profiles that I needed to manage.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Not the biggest fan
Vorteile
Social scheduling was fine, but didnt like how it made me do new posts for each channel. Reporting was amazing.
Nachteile
Too many repetitive tasks to schedule content on multiple channels. Booted users out when multiple logged in.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Too expensive for a social management program
Vorteile
It gives businesses options for social media management program
Nachteile
The membership is too expensive for every month.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Sprout no help
I didnt care too much for it at all boring scene of doing anything for music
Vorteile
Cheap price for help but no help it is not good sorry I cant say good about it at all dead end work for promo
Nachteile
I did not like it due to miscommunication no true facts on promotion contest rigged and keep taking money
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Sprout social
As long as you make it a one platform page I'd be all for it
Vorteile
What I like the most was that it's a one stop shop, for a small business owner it's a dream to go threw.
Nachteile
That it's a multiplatform thing. I don't like have my social media on a website for my business. Privacy
