Sprout Social

Vorteile

I appreciate that the publication process varies depending on the platform, allowing me to better gauge whether or not an image is the wrong size or whether or not I am releasing at the best time of day. It's also great that I don't have to do any extra work to get the reports I pull ready to give to my team members. The Smart Inbox is fantastic since it saves me the trouble of signing into different services just to respond to comments and messages.

Nachteile

One thing i don't like about Sprout is that I have to create posts twice if I want them to look different on different platforms. I wish there was a dedicated space on the create screen where I could rework the text specifically for Twitter, condensing it while leaving the rest of the message intact.

Vorteile

Bring all my social platforms together so I can report on easy.

Nachteile

No demonstration or support beyond documents to read

Vorteile

It is focused on getting the content out and scheduling it. It is also geared towards answering questions from clients.

Nachteile

It could do a better work on the analitical side

In Betracht gezogene Alternativen

Vorteile

Sprout social It is a platform with many functions you can publish content from social networks, create engagement and above all see a detailed analysis of the statistics of your social networks, Sprout social is a platform that has come a long way, it is a combination of content manager and a tool data intelligence, you can see a clear picture of how your company's social media growth is, the number of fans, likes, comments, and sentiment analysis what it does through comments and certain keywords today with which it determines if it is positive or negative.

Nachteile

They need to add one of the main social networks, YouTube, many analyzes of all the users who are there are lost. Tik tok in my opinion is not well integrated, it lacks better synchronization with the posts, as well as with Instagram stories. And their prices are expensive compared to other social media management and analytics platforms.

Vorteile

I like that I can get all of our social comments and message in one place rather than responding on various channels. It also saves a lot of time being able to schedule posts to all 78+ pages at once rather than scheduling individually on Facebook.

Nachteile

The only thing I wish I could change is adding the "select all" button when publishing. I've mentioned it to the support team but it hasn't been added yet.

Vorteile

We love the smart inbox for working through all of our customer engagement interactions across social platforms and across team members. It's easy to assign tasks to each other make sure that we don't drop any balls.

Nachteile

We pay extra for the listening tools, which provide too many false positives and requires too much work to really be as helpful as we'd like.

In Betracht gezogene Alternativen

Vorteile

This software helps streamline your social posting across all channels. You can cross-post, plan, and review analytics all in one dashboard.

Nachteile

With Instagram posts, you can schedule them in the software, but still have to log in to Instagram to make it publish.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

When it comes to social listening and responding to social media comments and messages, Sprout Social is the best software I've gone across. My team doesn't even use the social media scheduling features. We've found that nothing else competes with Sprout for responding to customers.

Nachteile

The pricing structure for Sprout Social isn't my favorite. It is pretty expensive, (especially if you aren't using all of the features). If you're looking primarily for social media scheduling, I would consider other applications first.

Vorteile

I loved the fact that sprout social is super user friendly and intuitive. You can spend your time coming up with creative/copy and wont have to focus on the technicality of setting up a post.

Nachteile

The integration between facebook and IG. However, I've heard that various other social posting platforms have similar issues, so this might also be a Facebook/IG issue.

Vorteile

I love the consistency, analytics, organization, bells and whistles! I'm so glad we switched this year, we had publishing issues with Hootsuite, it was unreliable and offered us limited insights on our social channels.

Nachteile

This soft-wear was not made for a large retailer with multiple locations (50+) and pages (100+). I have different needs than your standard user or agency and I feel unheard when I make suggestions to our rep to send to the developers. Please add a better sorting function to the publisher. Example: I have 50 facebook pages for our stores. I want to be able to filter out just those pages and not have to do it 1 at a time. If I could select them all at once, it would save me a lot of hassle. Hootsuite offers this, you should too! It's a pretty basic function. Thanks!!!

Vorteile

It's user-friendly and makes social media management so much easier by allowing to schedule posts and sometimes comments. I also like that they give warnings to make sure we use the best practices for each social media channel

Nachteile

The platform needs more features, like allowing to post several pictures on Instagram, schedule IGTV videos, and schedule stories on Facebook and Instagram. It's also complicated to add additional accounts to Sprout

Vorteile

Love the filer option on this software. You are not overwhelmed with having all of your social media content at once. You can go through each channel at your will and engage with your audience in a simpler way.

Nachteile

Can be easier to use one wrong click and it tries sending you to a profile when you only intended to respond to a comment within the software itself.

Vorteile

I like being able to manage multiple platforms from Sprout. I like being able to work with a team.

Nachteile

No Youtube functionality. Bugs out regularly

Vorteile

Sprout is very difficult to use there is no strong point for this system

Nachteile

The platform is very difficult to use we do not understand how to put the product online sometimes, there are even advertisements that do not go away automatically

Vorteile

Sprout Social allows me to easily schedule social media posts every week and provides a place to house all of our images.

Nachteile

I wish it was better integrated with Pinterest. There's not a lot of options when it comes to Pinterest reporting.

Vorteile

Great UX.
Customer service is great.
IT has different analytical reports.

Nachteile

I couldn't integrate sprout with Vimeo.
It doesn't have non default reports.

Vorteile

I love the user interface is very easy to navigate and to use. I can quickly make a post and draft it into the calendar in order to review my monthly and weekly social schedule. It helps with planning social posts too and they have a feature where you can discover content in your industry!

Nachteile

I wish I could add notes to the calendar and print a monthly view of my social plan, or have a sharable link for other teams to be able to see my social plans in real time.