Sprout Social – Bewertungsseite 10

Vorteile

I have used a few different social media scheduling tools and have found that I really like Sprout Social. It is a good product for social analytics, scheduling and being more efficient.

Nachteile

The big con is it is much more expensive compared with other tools on the market. I am interested in see more value comparison for such a price difference.

Vorteile

Sprout is very well laid out and has many great features. It allows you to post to social media accounts and connect with the community.

Nachteile

I have not found and specific cons in Sprout, however, I did find it was a little expensive for small businesses.

Vorteile

I have used Hootsuite for social media management as well as SproutSocial and they are pretty tied in my book. With SproutSocial, I can assign tasks to other workers and it's easy to train others on how to use the software. Highly recommended for businesses with multiple people handling social media. The price is right too.

Nachteile

Not a big fan of the mobile app. It is buggy at times and sometimes takes too many extra steps to complete one task.

Vorteile

The preview feature is awesome. I like how the scheduling features are set up. They make it easy to track what is going out and control/change content posts.

Nachteile

- The data pulls can be glitchy.
- It would be cool to have more conversation monitoring outside of just account monitoring.

Vorteile

Ability to post across multiple platforms. Scheduling. There are probably many more functions that I am under-utilising.

Nachteile

Instagram posting is difficult. Training and webinar sessions are at times that are difficult (US) and I can't always access the recorded sessions at a later time.

Vorteile

Very intuitive software. I had to learn how to use Sprout in a very short amount of time and it's so simple to learn. I have multiple clients with many different social media platforms and it took no time at all to schedule all of their content.

Nachteile

So far, I haven't found anything that I don't like.

Vorteile

Easy to use dashboard functionality. Manage multiple platforms in one place. Discovery tab is the best for social listening!

Nachteile

Higher price than other similar social media management systems. Also, limited platform integration—lacking connectivity with image-based platforms.

Vorteile

One of the best tools that does publishing, listening and analytics all in one. Most platforms only do one of those well and Sprout pretty much masters all three.

Nachteile

Honestly, there's not much. It's not really possible to track stats let's say for a specific event hashtag.

Vorteile

Lots of reminders, easy to use dashboard, posting to every social media platform we have linked is a breeze. Lots of reports available

Nachteile

You can get lost in the reports but we have them auto forwarded so that helps. Sometimes hard to edit certain aspects of the posts.

Vorteile

Sprout Social is convenient, easy and keeps all of our social media posts logged in one place. No going into 4 different accounts to post the same messages.

Nachteile

sometimes social media accounts get detached from the account and you need to go back and sign them back up

Vorteile

I like the scheduling capabilities, the photo editing software they provide and our totally amazing rep!!

Vorteile

The queue and scheduling features are very easy to use. The ability to queue retweets is awesome, too!

Nachteile

Some of the reporting is difficult to understand, initially. After meeting with a representative, though, i was able to get a good grasp on the analytics.

Vorteile

Reports/analytics

Nachteile

Additional features that make this software stand out require premium service

Vorteile

Overview of the calendar posts to get fast input on content is helpful, ability to edit images as you publish content saves time, and the clean layout is appealing.

Nachteile

Confusion in IG app. (especially for those within a team who do not use the dashboard or the software often). Unable to 'test drive' upgrades to determine if the additions will be best fit.

Vorteile

I love all the detail that Sprout allows you to get into with social analytics. I also love the scheduling features.

Nachteile

I just wish it was more affordable. I've now done free trials at two separate companies that have both deemed it too expensive.

Vorteile

The CSV Downloads, All the info I need in a consistent format so my spreadsheet templates can format the data how I want

Nachteile

I do wish I wouldn't crash when attempting to get figures over large date ranges as it means I have to do multiple smaller data grabs and stitch them together

Vorteile

One easy to use dashboard with all of your client's social accounts connected. The best part is, it tracks mentions and growth.

Nachteile

The price begins to add up when you have many accounts that you need to connect. Other than that its fine.

Vorteile

The marketing - really paints a picture of something the software is not.

Nachteile

Quite a lot. Lack of customer service. Unclear billing. Hidden fees beyond subscription plan. On-going fees and recurring costs with no clear indication of what these are for.

Vorteile

-Their reporting is pretty robust.
-You can add filters, adjust colors, brightness, etc. using the built-in image editor.

Nachteile

-It takes too much time to pull data from Facebook.
-There is no way to view multiple streams side by side.

Vorteile

Sprout social is de oplossing voor wie niet elke dag of week wil bezig zijn met het posten van berichten op sociale media. Je kan de posts namelijk makkelijk inplannen via deze tool. Zo hoef je je geen zorgen te maken dat je eens een post vergeet. Het plannen van de content gaat heel vlot, één keer proberen en je bent ermee weg. Bovendien bewaar je in de tool een overzicht van alle socialemediakanalen van je bedrijf.

Nachteile

In Instagram Stories zijn er nog heel wat mogelijkheden qua stickers, links etc. Die zijn nog niet volledig opgenomen of ten volle uitgewerkt in Sprout Social waardoor je alsnog stories manueel moet plaatsen.

Vorteile

It offers a great social media monitoring service, allows you to control all the marketing you do through the media, in addition to providing reports and the great advantage of being able to integrate with google analytics

Nachteile

The platform at times can be a little complicated to understand, besides that prices should be a little more accessible for businesses that are starting

Vorteile

We like the reporting features and how you can customize them.

Nachteile

Some of the nuances of the approval process. Also, we have asked for a few specs to help us make the approval process easier but nothing has been done.

Vorteile

Seller promises you'll have all you need

Nachteile

Don't work properly, support ignores and delay solution, and they don't give your money back after not solving your problem

Vorteile

Sprout is very difficult to use there is no strong point for this system

Nachteile

The platform is very difficult to use we do not understand how to put the product online sometimes, there are even advertisements that do not go away automatically

Vorteile

Allows you to easily manage and compare social media accounts for many client. Easy reporting and analysis through structured templates and graphs.

Nachteile

The analytics are easy to misinterpret, as the same data point can mean different things for different channels. I also would like to see more in-depth customization in the reports, especially for the cost of this tool.

Vorteile

If you a small company who works with other independent companies, Sprout Social is an incredible instrument for following and investigating their online social media interaction.

Nachteile

Managing messages could be easier. The scheduling and publishing process can be hard to understand for some people and could be more user-friendly.

Vorteile

The software GUI (user interface) is very friendly. You can generate quick figures, like histograms, and find out the peak trend times for words or phrases on social media.

Nachteile

This software is not conducive to use as a researcher/academic. It is primarily useful for a small business to see the forums and time periods in which market keywords are trending

Vorteile

The ease of resharing previous posts. And the reporting capabilities.

Nachteile

It was impossible to get the image that was with the blog post into the queue. That meant I had to go out and search for, download and upload images for each post. That was time consuming and seems like it could be avoided.

Vorteile

Multi-platform posting
Scheduling for Instagram
Team contribution
Custumizable keyword listening
Detailed drilled-down analytics
Knowlegeable support staff
Access to knowledgeable forums

Vorteile

The Smart Inbox; it allows you see and interact with every social media comment and message that comes in throughout the day, making it very easy to engage with your followers.

Nachteile

The graphs within Sprout's reports do not always reflect the data accurately. I have had more success exporting the reports as .csv files and creating the graphs myself in Excel.

Vorteile

Pleasant and easy to use
Supports all of the major social media networks
Scheduled Posts
Great reporting and dashboard

Nachteile

Expensive (starts at $59 per month per user)
Some features don't seem to have any value add over what the social network provides already.
The CRM side of things seemed lacking OR missing.
Some marketing claims are impossible to check (ViralPost)

Vorteile

1. You have access to your social media accounts in one place.
2. You can assign tasks to other users part of your team.
3. You can choose which social media platform to focus on.

Nachteile

1. You can only add 3 platforms.
2. You can't block users on it.
3. Due to the limited range of platforms it gets difficult if you handle more accounts.

Vorteile

Sprout Social allows me to easily schedule social media posts every week and provides a place to house all of our images.

Nachteile

I wish it was better integrated with Pinterest. There's not a lot of options when it comes to Pinterest reporting.

Vorteile

I liked the ability to assign comments/tasks to other users to manage customer service communications.

Nachteile

At the time I used it, the publishing calendar wasn't super intuitive. It likely has improved since then.

Vorteile

Unlike other social media scheduling tools out there, Sprout Social provides more robust analytics and approval workflows to really help you team shine.

Nachteile

There really isn't much negative about the tool, it can be pricey if you are a small business looking for streamlining, but in the end the time savings are worth it!

Vorteile

I've used a variety of social media management platforms, and Sprout Social offers much of the functionality available in the others.

Nachteile

Compared to other products in this space, it seemed kind of expensive for what you get. It didn't impress me in terms of functionality or ease of use.

Vorteile

It was really easy to set everything up and going! I also like that I can assign different team members tasks, and can schedule everything in advance and leave it alone.

Nachteile

I wish the reports you can pull could be a little more customizable, and the scheduling/publishing process could be a little more user friendly.

Vorteile

Sprout Social is a machine, yes - it has a lot of features that social media teams are going to love. Also, they have great knowledge base and materials released on a regular basis.

Nachteile

It it not intuitive and I found it quite expensive - we've been switching to Kontentino also for better client's approval features.

Vorteile

It tracks engagement and provides smart insights on how to improve post performance.

Nachteile

It takes time to explore all functionality and you may not need all of it.

Vorteile

I like that employees can use social sprout to set up social media posts for my approval

Nachteile

Getting everyone set up on social sprout was a little difficult but now using it is quite easy.

Vorteile

I love that the product helps with social media management.

Nachteile

I haven't had any problems thus far with it..

Vorteile

Great social analytics and customisable reports

Nachteile

Limitations with Instagram posting such as posting multiple pictures, videos and stories

Vorteile

The ability to schedule and plan ahead is really simple and easy to use. The software is easy to get around and has everything you'd need it to do

Nachteile

I feel like the price of it is quite high however is worth it

Vorteile

Ability to connect all of my social profiles in one place. One article and it posts to all sites at one time. The greatest area is the platform dashboard is self-explanatory.

Nachteile

The pricing is a bit high but just one sales pays off quickly.

Vorteile

Great UX.
Customer service is great.
IT has different analytical reports.

Nachteile

I couldn't integrate sprout with Vimeo.
It doesn't have non default reports.

Vorteile

Great user interface. My favorite features are the reports, social listing tools (You can see who's interacting with your company or specific keywords you set up) and being able to 'check off' messages or notifications that you have seen or responded to already.

Nachteile

Sometimes there are bugs, which can cause functionality issues.

Also, things like LinkedIn Showcase Pages, Youtube, Vimeo, LinkedIn groups, Facebook groups to name a few cannot be scheduled or automated.

Vorteile

This is a good tool for customer service as all the comments are in one location and it allows for regulated customer care. It is also a nice interface for usage.

Nachteile

The Instagram scheduling tool has a lot to be desired. The user still has to post at the scheduled time and this is then highly dependant on Wifi ... I realise this is connected to Instagram limitations, but it does not make scheduling easy... it really is doubling up on workload rather than a reduction.

Vorteile

Sprout Social lets you queue up social media posts without relying on 20 different social media platforms. This in itself makes it worth it to me!

Nachteile

I wish it included YouTube since this is a very big part of our social media analytics. It is also a bit pricey for the budget.

Vorteile

I tested Sprout Social for my business but ended up using another software option. Between the price and the features, I was able to find another option that better suited my needs and budget.

Nachteile

The price was too high for the number of profiles that I needed to manage.