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- Branche: Anwaltskanzlei
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Perfect for remote access to work computer
Overall my experience has been very positive. The price point of the product is very reasonable, especially compared to its competitors, and it's been a godsend during this time of sheltering from home.
Vorteile
I like the ease of use and simply set up.
Nachteile
The remote access screen is smaller than I would like. I wish there was a better feature to increase display size without things getting warped.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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I can work from home!
My experience with Splashtop has been great. I love that I can provide answers to my boss when I am at home. At times I am not able to be in the office and I can check on things from home.
Vorteile
Splash top was easy to install. I was so happy that I could start using it right away. It only takes a couple of clicks to connect to my work computer.
Nachteile
There isn’t anything that I don’t like about the Splashtop software.
- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Splashtop ROCKS! Don't pay more for anything else.
This saved me a lot of money on a competing solution. I saved half on an annual subscription.
Vorteile
Simple setup. Flawless performance on computers, phone and tablet. Easy to use. It's perfect.
Nachteile
I wish the select monitor button was a toggle rather than a radio button. That's it. I can live with it!
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great software
Very happy to be able to remote into my office computer.
Vorteile
Our techs connected me in no time. I've had no issues connecting to my office.
Nachteile
I really cannot find anything negative to say. The software has allowed me to avoid the office and work remotely.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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As good as it gets
It was easy to install and to use. No learning curve.Better visdeo quality than Teamviewer.
Vorteile
This product is easy tu use and easy for clients and technicians to install the software on their PC so I can connect. Never disconnects. Video quality is very good.
Nachteile
Nothing, really Works fine for me. I haven't run into any problems.
- Täglich für 1-5 Monate genutzt
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Replaced RDP
Vorteile
Price-performance on the features offered compared to other similar tool is outstanding. Support is responsive and thorough. The only reliability issues I've seen so far have been directly related to resources on the client.
Nachteile
No ability to change settings from the management portal post-deployment--you either have to build a new deployment package and redeploy or to individually change the settings on each system if you need to make a global setting change. Separate windows for multi-monitored clients would be a welcome feature addition.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Excellent multiple location software.
Over all experience is great. We used logmein before this software and it did not live up to our necessities in our business.
Vorteile
I love that the screen is full size and that I can transfer documents, xrays and such as file transfers from desktop to Remote Desktop.
Nachteile
We have 4 computers set up on our splashtop and almost daily one of the computers cannot be accessed for some reason.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Great software - trustworthy - Phenomenal Customer Service
It was a very user-friendly interface and did not have one single problem connecting remotely when i needed to.
Vorteile
How customer service kept in touch with the ease of use and were there to help with any questions or concerns; extended my free trial due to unforeseen circumstances that I was unable to use it within the trial period.
Nachteile
no complaints...it was a very smooth process to connect to my remote computer from home at any time.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Cheaper remote access alternative with less quality
I don't think that Splashtop in its current version should be considerer like a serious professional alternative to other remote access softwares.
Vorteile
Good price and comparable features to other more expensive software.
Nachteile
Looks like a clone of other softwares, less responsive than other comparable softwares, translation in other languages than english are not accurate and incomplete.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Best Remote Support Software I've Ever Used
Vorteile
The software is easy to use for the tech and the support client.
Nachteile
I can't really think of anything that I don't like about it.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Great for remote support on MacOS
WE enjoy having the capability of Splashtop for remote support it works great.
Vorteile
We typically used Splashtop on Mac's because it was easier to use and easier for the user when trying to connect remotely.
Nachteile
Overall no real complaints here. I have not used it heavily enough to see any real flaws yet.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Unexpected Work from Home - COVID-19 Pandemic
Vorteile
Splashtop installation was easy, very user friendly, and is like being at your desk, which makes working from home somewhat less stressful.
Nachteile
I would like to be able to expand/extend my screens besides switching from screen 1 to screen 2. Not sure if there is a way to do this that I haven't figured out yet or not?
- Branche: Wein und Spirituosen
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy to Use with Great Service
Overall however, getting up and running with this software was very easy and it was intuitive to use.
Vorteile
When I started working remotely, set up of this software was simple and quick and anytime a question has come up, live chat customer support has been extremely helpful, as was emailing customer support.
Nachteile
The only thing I didn't like was having to upgrade to Pro to be able to reboot my remote computer. Unfortunately even though I'm just using it myself and only need my home and work computers connected, when my work computer had issues I couldn't reboot it without going into the office or upgrading.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Great Product
I find it easy to use and the transfer speed is quite good.
Vorteile
I like the ease of use, simple two click entry and you are in.
Nachteile
I have not found anything that I dislike as yet
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Splashtop Is An Excellent Resource
With the need to work remotely due to the Corona virus, we quickly implemented Splashtop for several people. Everyone working remotely has been doing so successfully.
Vorteile
Splashtop is very easy to use and does an excellent job of connecting me to the host computer.
Nachteile
Setting up the software was not difficult, but a took a little "doing" to figure out.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Solid Product for our IT Department
Vorteile
Compared to IntelliAdmin that we used previously, it's great that this product shows us the list of all PCs with the program installed and allows us to search to find the user's PC. I've used it on my phone and well and it's very responsive.
Nachteile
The first time I log on to any PC, I have to type in my admin username/password and save the credentials. Again, compared to IntelliAdmin, I preferred it that my credentials could be stored on my account level, not on the PC level that I am remoting on to.
- Monatlich für Mehr als 1 Jahr genutzt
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Great remote control software for the office computer
Vorteile
With this software I am able to control my office desktop and client PC's wherever I go. I can use my laptop or even my mobile device to connect and control everything. It comes with many features beyond simply controlling the mouse, such as keyboard control and other remote control shortcuts.
Nachteile
Nothing bad to say about this software. The pricing is a bit high in my opinion and sometimes I get connectivity issues logging in from my mobile device but other than that I haven't had any complaints.
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Great value
My client operates a home based business. Scheduling appointments to update their bookkeeping is difficult as they are out of office most of the business day and I try to keep regular office hours. Splashtop allows me to keep the client by happy and up to date by allowing me to log in during my regular office hours.
Vorteile
Was up and running within minutes of purchase. Easy to use.
Nachteile
Initially was not able to print to local (my) printer. I ha e worked around that and haven’t checked back to see if that is still the case.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Remote Access and Transfer of Files
With the Stay at Home Order issued by the Michigan Governor and my office not being an essential work business, it has greatly helped me to work on my files remotely from home.
Vorteile
I like the ease of transferring files between my computer at the office and my computer that I am using remotely. And it is so fast at transferring the files.
Nachteile
So far I am satisfied with the program. If I had to add anything, it would be that the lag time if you are working on the file on main computer could be improved. But, to get around that issue, just transfer the file to your remote computer and then work on it there. Then you can always transfer it back to the main computer again.
- Branche: Kunststoffe
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Love it!
I work from home once a week, and this software works great when I need to access my work computer/server from home. So easy to use, and very affordable. I love it!
Vorteile
Installation was very easy, and software is simple to use.
Nachteile
I haven't run across anything that I don't like about the software.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great tool
Vorteile
Easy to use and great functionality. Easy to install
Nachteile
Slow speeds, likely due to office operating system?
- Branche: Computer-Software
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Good substitute for Microsoft Remote Desktop
Vorteile
I like the fact that I can just download it, install a small software on my remote computer and use it.
Nachteile
It doesn't let me use a USB device (like a microphone) on my local PC and have my remote PC recognize it
- Täglich für 1-5 Monate genutzt
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Great connectivity app for your phone or iPad that also works on laptop and desktop computers.
Vorteile
I like the way this program seamlessly connects to other computers right through your iPhone. I have also controlled my office computers over LTE without a hitch. (Requires good data plan if you are going use wireless data though). The online support team is awesome. They even emailed me with helpful hints before I even committed to the software in the free trial.
Nachteile
Not sure if file transfer can be effectively managed with iPhone control. Probably should be using my laptop for that one.
- Branche: Maschinerie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use
This software has made working from home easily doable.
Vorteile
Once installed this product has been easy to use, I love how it simply mimicks my work desktop.
Nachteile
So far the only thing I would change is that the basic subscription would accommodate two monitors and not have to toggle between two different screens.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Splashtop is great!
Good
Vorteile
Ease of deploying , ease of use and speed of program
Nachteile
Not as mature as other but overall great.
- Branche: Bildende Kunst
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Utilisation pratique
Vorteile
pratique et rapide, pour une utilisation personnelle
Nachteile
aucun de spécial, le logiciel est utile et facile
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Strong Performer, Great Value
I've used LogMeIn, GoToMyPC, Team Viewer, and other products before. Splashtop is as good as any of them, and at a better price, creating the best value.
Vorteile
Easy to purchase, easy to deploy, easy to use, great price.
Nachteile
Would like buttons for common key combinations that can be confused between the local and remote computers (such as alt-tab or windows start key)
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Monatlich für 6-12 Monate genutzt
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Finally, one that works as promised!
I used another product for over 10 years, and the last year or so it stopped working and the company basically said it's not their fault and good luck. UNACCEPTABLE! Fortunately, I found this one. Couldn't be more pleased, and actually trying to migrate more clients onto it.
Vorteile
Easy to use, quick connect, great support the one time I needed it to get remote printing working with new pc....all the features of the 'other' guys, but this one actually works!
Nachteile
Well, nothing, other than I didn't know about it for too long!
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great Product at a Great Price
Vorteile
Splashtop is so easy for our non-tech customer to set up. We can access their computers to install our software and give them training without needing to talk them through installation.
Nachteile
Occasionally we need to bring on a service rep to help diagnose problems. Would be nice if more than one of us to be able to use the same license at the same time on the same remote computer.
- Branche: Tiefbau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Splashtop is a great product!
Product works as intended. We are very happy with this.
Vorteile
The product is very easy to use and works every time!
Nachteile
The initial setup was a little confusing. I installed on 4 computers and it took a couple of tries to get them all working.
- Branche: Personalwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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More than expected
It helps me fix issues remotely on my user's PCs
Vorteile
It's so easy to use and very user friendly. The cost is much less than the previous company we used, and we get as many, if not more features.
Nachteile
Nothing that I've found so far. Everything works great.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Remote support that costs less!
This gets all our support and updates etc without waiting for an IT guy.
Vorteile
Easy to get remote support at any time from our IT support and this didn't cost a fortune.
Nachteile
No connection over LAN network which is a little disappointing but to be fair still performs smoothly via internet.
- Branche: Personalwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great business tool
Great product, customer services very helpful
Vorteile
Great product, very easy to use, gives access to everything i need
Nachteile
Does everything i need or want, very helpful customer services
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great product
Vorteile
It is seamless and user friendly to setup on all computers
Nachteile
The subscription billing was a little confusing.
In Betracht gezogene Alternativen
RemotePCGründe für den Wechsel zu Splashtop
Mainly cost.Antwort von Splashtop
Hi Jennifer,
Thank you for the feedback.
Regarding your comment, all of our subscriptions are billed yearly.
If you would like to have more discussion with your team, we are always at your disposal. Please contact us at [email protected]
Thanks again for being a Splashtoper!
Sincerely,
Antonia Wang
Splashtop Customer Success team
- Branche: Medizinische Praxis
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Simple to use and exactly what I needed
With the current Covid-19 office closures I have been able to access my work computers from home without difficulty. I had previously tried a different program that did not work well. The Splashtop program did exactly what I needed it to do with no problems and at a good price.
Vorteile
Great to have the free trial to try the program out and see if it met my needs. Simple to install, clear instructions and it worked from day one.
Nachteile
I needed to be able to print at home while accessing the office computer. After a few false starts, I found the information I needed and it was quickly doing what I needed.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great Value
Vorteile
Easy set up and easy to use. Great price too!
Nachteile
Nothing yet. Have not had any problem so far.
- Täglich für 1-5 Monate genutzt
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Good remote support software, but far cheaper than the competition
Vorteile
Great, feature-rich product. Very similar to TeamViewer competition, but for a fraction of the price.
Nachteile
Not very simple & intuitive. Pricing is confusing and even though I paid for the top tier, I don't receive all functionality for other pieces/
- Branche: Staatsverwaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Great Product!
Very satisfied, nice product, works terrific for COVID remote work!
Vorteile
East to set up on computers! Very User Friendly!
Nachteile
The size of the font when working remotely is a little too small.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Slow, clunky and bare-bones.
Vorteile
Support for many platforms and it integrates well with our other tools.
Nachteile
No way to adjust the quality of the connection. This causes the experience to be very slow when you are using to support people without highspeed connections available.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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It works.
Absolutely fine.
Vorteile
The title says it all. I use this from my desktop at home and my laptop to get into my computer at work. It is easy to use and it works every time.
Nachteile
I haven't noticed anything about the software that is missing at this point.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to Use - Cost blows away all competitors
I love it instant access to my customers computers, save $$ from needing to go onsite
Vorteile
Easy of Use, very low cost when purchased in Bulk
Nachteile
The rollout of the Bitdefender AV is a bit clunky. Would like bulk purchase to be in groups of 10 vs groups of 50
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Easy to use product.
Quality product at a great price
Vorteile
The fact that we were able to have people separated during COVID19 and still be able to access pertinent information was incredibly important to our business.
Nachteile
Were not able to get two users at the same time.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Splashtop SOS review
Vorteile
Easy to get going for my clients, and appreciate their animated guidance for macOS users to enable first time use of Splashtop SOS.
Nachteile
Would love even easier macOS first time use, but understand that is a limitation imposed by Apple.
- Branche: Finanzdienstleistungen
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Great Product!
I'm very happy that I found Splashtop.
Vorteile
I love how easy it was to set up on my computer and the computer that I was accessing remotely. I also love how simple it is to use.
Nachteile
I didn't like that I couldn't decide how much I wanted to zoom in the screen, but on the latest update the solved that problem.
- Branche: Tiefbau
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Great Price
It works just fine for what I use it for.
Vorteile
This produce it very easy to use and is a great price!! It is way better than other similar products I have tried. I have not had any issues with the program.
Nachteile
I really do not have any cons for this product.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Great product to be able to Remote Log-In on a computer
The ability to have our billing company log-in to a computer on our server from a separate location.
Vorteile
We have a billing company in another state and our system is based off our server, not a cloud-based system. So we need a Remote Log-In program that is easy to use, secure AND a reasonable price. Splashtop is perfect!
Nachteile
We honestly have not had any cons with this program. We really like how easy it is to use and to update security features.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Excellent Product
After using GoToMyPC for years, Splashtop is hands down a way better product (and more cost effective too). I can't recommend Splashtop highly enough.
Vorteile
The connection is very fast. I don't even notice I'm working remotely -- the mouse tracks in perfect time and my typing is instant.
Nachteile
It's a little difficult to set up. Only a little though. I installed it without needing any assistance from the Splashtop team.
- Branche: Buchhaltung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Affordable for Small Business
I use this software to remote into client systems to perform bookkeeping functions.
Vorteile
The cost was what got me here and the functionality very good too. It works just as good if not better than the other remote desktop services available yet it's budget friendly to a small business owner such as myself.
Nachteile
I haven't encountered anything I haven't liked about this software.
- Branche: Computer-Software
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Reliable, capable, and reasonably priced
I've been very happy to find such a good tool at a reasonable price.
Vorteile
It lets me easily connect between my Windows and Linux desktops with easy installation and no problems at all
Nachteile
None. It installed easily and worked right out of the box
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Can't Beat the Price
Excellent experience in price and ease of use.
Vorteile
I was using Go to My PC for years. The price had become prohibitive and also had stopped working. I was desperate for an alternative. I used the trial version for 4 days and bought the business package. Have not regretted it a bit.
Nachteile
It took me a week to figure out the printing from the remote printer but I was still able to do it without help.