Stripe

Vorteile

Sie sind tatsächlich in der Lage die Überweisung eines Kundenn innerhalb von 7 Tagen mit Gebühren von 1,45 Euro auf mein Konto zu überweisen. Schneller geht es nicht. WOW. Eine Spitzenleistung.

Nachteile

Kundensupport. Simple Probleme sind sie nicht in der Lage zu lösen.

Vorteile

Am besten gefällt mir die benutzerfreundliche Oberfläche, die eine nahtlose Zahlungsabwicklung ermöglicht. Dann überzeugt Stripe auch mit seinen transparenten Gebührenstrukturen, die für mich keine versteckten Kosten beinhalteten. Für mich war es ganz besonders wichtig, dass Stripe eine schnelle Integration in Websites und Apps ermöglicht.

Nachteile

Da ich Stripe bereits seit Jahren nutze und auch weiterhin nutzen werde, gibt es kaum Nachteile aus meiner Sicht. Es kann gut möglich sein, dass Nutzer die als relativ hoch empfundenen Gebühren kritisieren, insbesondere im Vergleich zu anderen Zahlungsanbietern.

Vorteile

Gute Integration in unsere Tools in denen der Verkauf der Leistungen stattfindet, einfache Erstellung von Zahlungslinks

Nachteile

Backend extrem undurchsichtig, kompliziert, weitere Zahlungsmethoden einzubinden

Vorteile

Viele Zahlungsmöglichkeiten. Zahlungen tokenisiert. Wiederkehrende Zahlungen möglich.

Nachteile

Buchhaltung ist schwierig, da Auszahlungen Rechnungen nicht einfach zuzuordnen sind.

Vorteile

Schöne Benutzeroberfläche zum Verwalten der Zahlungen, Rechnungen und Abonnements. In jede Anwendung integrierbar.

Nachteile

Oftmals Probleme bei Einbindung der Schnittstelle in den Shop, Recht hohe Gebühren.

Vorteile

gar nix mehr, es ist einfach nur nervend, etwas flasch eingegebenes zu korrigieren, eine Löschung praktisch unmöglich

Nachteile

Support nicht in heimatlicher Sprache (hier deutsch), Löschung nicht machbar ohne Hilfe.

Vorteile

Kundenorientierte moderne zuverlässige Lösung, die einfach zu implementieren ist. Es kommen immer wieder Verbesserungen.

Nachteile

Der Preis ist eher im oberen Segment. Könnte manchmal mehr deutsche Besonderheiten berücksichtigen.

Vorteile

Super einfache Integration in easy2. Meine absolute Empfehlung

Nachteile

Gibt nichts was mir nicht gefällt. Zumindest noch nichts entdeckt.

Vorteile

Das Zahlungsgerät sieht modern aus wie ein Handy

Nachteile

Dass die Auszahlung nach 4 Wochen noch immer nicht erfolgt ist durch Stripe Payments. Mehr als 11.000,-Euro werden nicht ausgezahlt, sogar nach endlosen Mails, Telefonate und Support Kontakten.

Vorteile

Zahlungen digital abwickelnPreis-Leistungsverhältnis

Nachteile

Zu großer Aufwand in der Administration. Keine Hilfe durch SupportZu viele Blockaden im Ablauf

Vorteile

Die einfache Einrichtung und die transparente Preisgestaltung.

Nachteile

Der Service ist leider ungenügend. Wenn man keinen Ansprechpartner braucht, ist alles gut. Wenn jedoch ein Problem da ist, muss alles für Wochen stillgelegt werden. Solche Verluste kann man sich sparen. Ich war mit Stripe technisch sehr zufrieden. Leider hat der Service jegliches Vertrauen zerstört. Unsere Kunden müssen gerade über einem Monat auf Ihre Rückzahlung warten, da übe Stripe keine ansprechpartner da sind. Nachdem alles telefonisch dann besprochen wurde, wurde die Auszahlung weiterhin nicht geleistet. Ich werde die Angelegenheit nun an einen Anwalt weitergeben.

Vorteile

Bisher hat eigentlich alles ganz gut gepasst. Ein paar Übersichten sind dabei nicht ganz optimal, aber ansonsten macht die Zahlungsabwicklung damit Spaß!

Nachteile

Hatte dazwischen ein Problem mit der Verbindung zu meiner Website, funktionierte aber wieder nach einem Update.

Vorteile

Stripe interface is very good, simple and easy to use. It gives you a well-knitted dashboard to track incoming and outgoing in a first glance.
Stripe is very adopt-friendly, can be plugged-in with any existing tech stack (including low or no-code way).

Nachteile

No cons as such, but just to list one, In my country (India), people extensively use Unified Payment Interface linked with credit and debit accounts and that is not currently supported method. Would be great to have it.

Vorteile

Stripe effiecently, and effectively allowed me to process all manner of payments and subscriptions.

Nachteile

It can take a long time to completely learn all the features, and how to use them.

Vorteile

Its not very hard to use, but needs improvement.

Nachteile

The way they treat the disputes of our clients. They don't care much for the documents they just follow the process and decide always in favour of the buyer.

Vorteile

I love how easy it is to take payments and that Stripe connects easily with the programs we use.

Nachteile

The stripe fee and the delay in receiving payment

In Betracht gezogene Alternativen

QuickBooks Online

Warum Stripe gewählt wurde

Better integrations and better pricing per transaction

Zuvor genutzte Software

Square Payments

Gründe für den Wechsel zu Stripe

Better integrations and pricing with Stripe vs QBO Payments

Vorteile

how easy it is for clients to use/interact with, the variety of payment options available, and how straightforward it is on the back end

Nachteile

The transaction fee (that the business pays) is a bit high

Vorteile

Ease of use and compatibility with the webstore platform I have.

Nachteile

dashboard is quite busy and sometimes difficult to navigate.

Vorteile

Lower transaction fees and Stripe works better with our reservation system.

Nachteile

I haven't experienced any cons with this software.

Vorteile

Easy to set up and administer. Works with almost all of the cart and store systems for creators.

Nachteile

Cost to use because you don't have much of a choice.

Vorteile

Ease of configuration and deployment - the great aftercare and ease of administration after Go-Live

Nachteile

Pricing for users requiring read-only access should be less

Vorteile

The technology works smoothly and is convenient.

Nachteile

The processing fees and batch times being held can be frustrating.

Vorteile

Stripe is super convenient because it runs everything in the background, but I still have the control to go into Stripe and refund transactions, see canceled transactions, and see when they happened. I very much appreciate Stripe!

Nachteile

The fees are a bit high, the delay in money is a bit daunting, and there is the hassle of getting a new bank account verified.

In Betracht gezogene Alternativen

Square Point of Sale und Breeze ChMS

Gründe für den Wechsel zu Stripe

It was a bigger software and had more ability for us to ultilize more functionality out of it.

Vorteile

The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately.

Nachteile

The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees

Also, I had a customer dispute a transaction with her bank and won $2K. Stripe collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them.

In Betracht gezogene Alternativen

Square Payments

Warum Stripe gewählt wurde

I thought stripe would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help.

Zuvor genutzte Software

Square Payments

Gründe für den Wechsel zu Stripe

I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran.

Vorteile

The various feature embedded in Stripe for multiple different payment option capabilities is phenomenal. They have detailed outline of payment intents to look back at immediately should there be a problem with a debit or credit card that was ran for payment and they have security detection on transactions that don't feel genuine especially if running it manually. I love it. You also have the ability to send out invoices and payment links to customers saving the hassle of leaving their own home for a phone in order to deliver gifts to family/friends from miles away!

Nachteile

The only cons is the whole Ruby Gem and developer code setup if you don't know how to implement this on your own website you're building or even in your own cloud server or network server. It takes alot of research and how-to articles to read to start learning it as you go and if you're a beginner thats unfamiliar with command line basics and a terminal to launch from then you're in trouble! Ha!Ha!

In Betracht gezogene Alternativen

Wave

Warum Stripe gewählt wurde

Square has a tendency to just freeze accounts and not even allow legitimate appeal of the decision and they do so without warning. If you have money in the account when they do decide to just cut you off they hold onto it for at least 180 days if I remember correctly and there is nothing you can do about it. That's unacceptable.

Zuvor genutzte Software

Square Payments

Gründe für den Wechsel zu Stripe

For the same reason I chose Stripe over Square.... they have the same bad habit of freezing accounts just on a whim with no notice and keep business owners from revenue just because they can and are in no hurry to allow you access to your funds even if proven legitimate long before they'll release their hold on them.

Vorteile

It is very easy to setup on most of the platforms and even can be used on its own. Fees are among the lowest on the market.

Nachteile

At the moment no crypto currency payments are available.

Vorteile

Early adoption, ease of use and dashboards

Nachteile

Poor customer support, grown too big to pay attention to small businesses

In Betracht gezogene Alternativen

Square Payments

Warum Stripe gewählt wurde

Early adopter, better fee structure, easy to implement and integrate

Gründe für den Wechsel zu Stripe

Early adopter and availability in the region we operate

Vorteile

easy to create payment links and accept payment

Nachteile

When there is an issue, no one is willing to take ownership and fix it.

Vorteile

It’s easy to accept card payments manually using the mobile app.

Nachteile

Fees are high and not all features are available for all users.

In Betracht gezogene Alternativen

Square Payments

Gründe für den Wechsel zu Stripe

Square could not handle our business growth as chargebacks became a bit more common on our account.

Vorteile

We used a lot of payment gateways over the years and Stripe is the most reliable and easy to use. We highly recommend Stripe.

Nachteile

That there is no recourse if someone unjustly demands a refund, but that is a bank issue, not a Stripe issue. But it is something the industry needs to address. :)

Vorteile

Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes.

Nachteile

Some users may find its pricing confusing, especially when dealing with additional fees for specific services.

Vorteile

Security for merchant and customer, easy to deploy, easy to use, good reporting, well integration with third party

Nachteile

Fees more expensive than other payment getaway

Vorteile

The developer experience is by far the best of any software I have ever used. Their documentation is crystal clear for even financial novices, and walks you through every possible eventuality. They make it trivial to build payments into your app.

Nachteile

I don't particularly have any complaints at all. If I had to pick one gripe, it's that the fees can be quite high, but they're about on par with the rest of the market from what I can see, and they are well worth the money.

Vorteile

What I like most about Stripe is its user-friendly interface and making payment processing seamless and efficient for businesses of all sizes with all the required features and Data security.

Nachteile

One downside of using Stripe which i think is its fee structure, which might be considered slightly higher compared to some other payment processing platforms, especially for smaller businesses (not with the multi billion dollar company )with lower transaction volumes.

Vorteile

Literally nothing, I haven't had a single interaction with this company that was not terrible.

Nachteile

Just setting up an account was excruciating. Took OVER 14 calls, emails, chats to support to resolve a single verification issue, no one would resolve it, no one would tell me what was wrong, and the actual problem? The order I put my board members in on the site was different than on the document. All the data was identical but literally no one even checked. On the 14th attempt of submitting the exact same document, finally someone actually looked at it and verified the account. Took 4 days and lost thousands of dollars because of their incompetence.

Vorteile

Great rates for processing payments - very fair and transparent and user friendly.

Nachteile

Integration with shopify is not free there is an extra fee added on but shopify adds the fee on so it isn't stripe's fault but still inconvenient.

Vorteile

It is quite easy to setup, the fees are quite clear : about 1.5% in EU, 2.5% outside EU.
It is quite easy to connect Stripe to other software (Shopify), and you can quite easily integrate Stripe yourself.

The support was always quick to respond in my experience

Nachteile

There were not many examples of apps that show how to integrate fully with Stripe with custom code. Ideally, I'd like to see an app where you can subscribe to Stripe for each language, so you can more easily get started with your project.

Vorteile

Stripe is an efficient and easy Payment System that we have incorporated across our B2C and B2B operations. It's a simple to use tool, and easy for both the company and the customer to set up one time payments, reoccurring billing, and PO Payments in Enterprise Procurment Systems.

Nachteile

There aren't many disadvantages that we have experienced. Billing set up can be a little manual to establish at the start, but ultimately it's an easy to understand platform.

Vorteile

have been a Stripe customer for over two years, during which all of my business transactions have been processed through their platform. The processing fees are competitive, and they offer the option for instant payouts, allowing funds to be transferred to your bank account within minutes. Additionally, Stripe provides business loans based on monthly revenue, which are typically available after maintaining a consistent relationship with the platform for a certain period.

Nachteile

I haven’t experienced any cons as of today. It really been a smooth ride with stripe

Vorteile

Ease of integration with the company I selected for my property management system.

Nachteile

Countless re-verification requests with no favorable response after sending business registration and several forms of IDs.

Extremely poor customer service with lengthy waiting times for retuned calls.

They made the decision to stop supporting my business without a single customer complaint or request for a refund.

They rejected payments from a lot of international clients based in Canada and the UK. This caused me to lose a lot of bookings.

In Betracht gezogene Alternativen

Square Payments

Gründe für den Wechsel zu Stripe

Perceived ease and ease of integration to my back end property management system.

Vorteile

We like the ease of receiving payments and the safety of their monitoring system.

Nachteile

There is nothing that I can think of that I can even say I don't like.

Vorteile

We work a lot with no code, especially with Bubble.io apps. I've had the chance to integrate Stripe on various project and the speed of implementations, support and seamlessness is really what makes this solution stand out.
The user portal in which you can create your products, set up discount codes and coupons, personalize subscriptions etc. is really useful and it allows to set up your shop in a few hours.
We mainly use it for SAAS subscriptions and we've never had any problem with payments, processing speed or process clarity.

Nachteile

Although setting up and starting out is free, the credit card commissions, exchange commissions and service for processing are quite high. Stripe eats a noticeable amount in fees, but still, it saves you so much time during the implementation and payment setup. As a startup it is really important to act quickly and have "set it and forget it" solutions for your infrastructure

Vorteile

Fast and flawless payment processor. Transfers run smoothly and protects business money from fraudulent customers.
Many product and subscription configuration options.

Nachteile

Daily transfer options are somewhat limited and the control panel is a bit cumbersome at first, but you get used to it.
The first week can be a bit tedious due to all the verification process, but is ok.

Vorteile

ease of use and plenty of features to work with overall a lot of functionality and options

Nachteile

Expensive to operate
Can be a little complicated

In Betracht gezogene Alternativen

Revolut Business

Warum Stripe gewählt wurde

PayPal was more expensive and has less features

Zuvor genutzte Software

PayPal Zettle

Gründe für den Wechsel zu Stripe

Not as specialised as STRIPE and not as well known

Vorteile

Must have 3rd party service for payments. Great service and always works.

Nachteile

Can be a bit technical to set up if the form doesn’t automatically connect via Stripe.

In Betracht gezogene Alternativen

Square Payments

Warum Stripe gewählt wurde

PayPal was not popular among my customers

Gründe für den Wechsel zu Stripe

It easily integrates with services I already use

Vorteile

Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide.

Nachteile

A bit difficult to integrate or customize without professional help.

Vorteile

Ease of use for us and our customers. Swipe, tap or insert.

Nachteile

Wish it would write back into our practice software.

Vorteile

The Lower Fees compared to other alternatives, And they are helpful to pay international clients, with stripe i was able to expand my business to North america too.

Nachteile

The identity verfications, I have verified the account once but it asked once again after 6 months.

Vorteile

Good technical infrastructure and superior integrations and APIs

Nachteile

Customer support is horrible. "Investigations" are vague automated responses.

In Betracht gezogene Alternativen

Square Payments

Gründe für den Wechsel zu Stripe

Thought it was easier to use, but the legal issues and unfair treatment from stripe is pushing me away.

Vorteile

The logo is nice. The name is also nice.

Nachteile

Customer support is non existent. The arrogance of big business treats to customer as a problem rather than an asset.