brightwheel – Bewertungsseite 15

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
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Nutzerbewertungen zu brightwheel durchsuchen

3.267 von 3.267 Bewertungen
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Curtis
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.4.2022

Keeps Me Connected

Vorteile

We use this app for my daughter's daycare and the greatest portion for me as a dad is to be able to get notifications throughout the day on how my daughter is doing. From knowing when she ate a snack to seeing pictures throughout the day, it helps me feel that I am still connected to her day while I'm working.

Nachteile

I do not not have any complaints with this software, as it fills the need perfectly from the user side of it.

Cameron
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2022

Best School Managment System out there

I have had an absolutely excellent experience using brightwheel

Vorteile

This Software is incredibly user-friendly and has helped my team very much during the past 2 school years.

Nachteile

Absolutely nothing. The service is wonderful.

Laura
Laura Mehr Details anzeigen
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 18.4.2019

Brightwheel for small daycare

Vorteile

I like the ease of use of this program. I also like it allows me to complete observations of each child.

Nachteile

This is not the cheapest option. There are cheaper, however sometimes you get what you pay for

Elizabeth
  • Branche: Rundfunk
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.3.2022

Excellent app

Vorteile

It is easy to use not just for the parent but for the teacher as weel

Nachteile

I would like for the app to be able to send a message to a direct party instead of everyone

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 4.12.2018

Overall, we like it, but....

overall, it has been a nice program and I recommend it to a lot of people.

Vorteile

It is a great way to keep everything in one place, send pics and updates, invoice, collect payments.

Nachteile

there are parts that are NOT user friendly. For example, how to make a note in the file of a student without the parent seeing it. also, the student family set up....who is going to receive the updates daily and who is on the approved pick up list. finally, invoicing...it would be nice to be able to enter a price for each student and send it instead of all the steps we have to do now.

Carla
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.8.2019

Great software!

Vorteile

This software helps streamline all areas of our preschool management. It is a great selling feature when touring new parents. They love the ability to pay online and the ability to stay connected to their children while they are at our school.

Nachteile

I can't think of anything that I don't like about Brightwheel. The Brightwheel team responds quickly if I have an issue and are always receptive to suggestions for changes or upgrades.

Margarette
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.12.2021

Brightwheel in a Daycare setting

Vorteile

Brightwheel is a wonderful app to use with daily parent communication. There are several options to send and receive messages, photos, and updates throughout the day. The parents love that they can pay through the app.

Nachteile

No complaints so far. If I had to say something, I wish you could upload more photos at once.

Thanmayee
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.3.2022

Best app for school attendance

Vorteile

It's easy and secured to use. Best app to connect with teachers and management. Easy to pay fees as well.

Nachteile

Nothing much that I can think about.. Liked this app.

Aryam
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Brightwheel

Great experience and fantastic customer service!

Vorteile

Brightwheel is very efficient and very easy to maneuver. It's been a game changer at our daycare and our parents and staff love it. The company is always working hard to be innovative and there are frequent new updates and improvements which it make it so much worth our money.
The new update which allows messaging on the website is awesome!

Nachteile

There's very little cons to brightwheel but there are sometimes issues with the billing portion and we sometimes have parents who have issues with making payments and sometimes it's not as user friendly.

Zahra
  • Branche: Architektur & Planung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 29.9.2020

great for communicating with teachers and schools

Overall great tool for interacting with school and facilities communication and updates on my child.

Vorteile

I like the ease of communication with my child's teacher and school manager. Also, love how she can share pictures and videos with me while he is in daycare

Nachteile

I wish the application had options to choose who i am messaging to: the teacher or the manager , or etc . Also, I would like to comment on pictures or videos (instead of just pressing the heart0

Julie
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Saint Agatha Extended Day Review

I am the director of an extended day program. Our program was run by signing people in and out on a piece of paper. Parents would write the time they picked up. Our program had 2 pick up times before 4:30 and before 6. Often parents in the before 4:30 group would write 4:30 on the form even if it was after 4:30 to avoid being charged the 6:00 charge. Now there is a time stamp on check out and they cannot change it which I love.

Vorteile

I like the ease of communicating with parents / families and the accuracy of check out time.

Nachteile

I wish it was easier to message all checked in students instead of having to go to every individual classroom or message all families, when something doesn't apply to the students not checked in.

Amanda
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 27.11.2018

brightwheel

It is easy to use. I enjoy sending photos and videos to parents.

Vorteile

I like the photos and videos. Parents can see what their Kiddos are doing at school.
I like that the notifications to parents go right to their phone and we get an immediate response.

Nachteile

I do not like that we can not see if parents have read messages sent to them. I would love something that said read or seen next to the message.
I would like for some type of time delay when sending out messages to the families.
I would like for the pictures in the library to be a bit larger. It is difficult to see the kids in the photos.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 10.9.2020

Easy to Use Student Management and Parent Communication Tool

Brightwheel makes managing the hurly burly transitions from the school day to after school activities easy, checking students in is simple and the app is very responsive. Teaching after school feels much safer and better organized because we have added Brightwheel to our tool box.

Vorteile

Brightwheel makes managing student attendance in classrooms, and after school simple and safe. It also provides communication tools to send video, photos and messages directly to parents and in real time.

Nachteile

Like most managment tools you have to remember to log children and yourself out manually, there is no group function.

Karyn
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 31.12.2020

Great way to communicate with parents

The is very good product and does a great deal g ft or teachers

Vorteile

The function that allow a text like interactions with families with photos and comments has been fantastic for our teachers.

Nachteile

It’s a little difficult to utilize to its potential. It goes more than is obvious to teachers. Maybe a video tutorial training for each new hire.

In Betracht gezogene Alternativen

Procare Solutions und Smartcare

Warum brightwheel gewählt wurde

I switched schools

Zuvor genutzte Software

Smartcare

Gründe für den Wechsel zu brightwheel

Price
Tereze
  • Branche: Personalwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
1

4
Bewertet am 3.2.2022

Brightwheel gets a 50-50 rating

Vorteile

I like being able to send the parents photos. I like how easy it makes my tasks. I am able to stay organized.

Nachteile

The billing side is not good. It takes days for them to respond. You do not know how much it will cost until you sign up.

Liss
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.7.2016

Sanity Saver

I run just a small, in home center, and the brightwheel app has made my life a ton easier! I love it because it allows me to track attendance, meals, medications and activities! My parents love it because they always know what is going on during the day!

Vorteile

I love that it keeps my clients and I connected and that I can communicate to everyone at the same time when we have events or policy changes. I absolutely love the photo option as well, especially for those parents who don't want their children's pictures on social media.
The biggest thing for me, however, is the amazing customer support I've experienced. Any time I have a question or suggestion, I am able to communicate with a live person who ACTUALLY listens! It's pretty rare these days, so I value that a lot!

Nachteile

There aren't any aspects of this app is dislike. There are a couple of things I'd like to see added to it, but per my conversation with customer support, it sounds like those things are on their way!

Anna
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.12.2018

Won Me Over

My experience was ideal. My relationship with the company and software seemed collaborative and evolving to meet my needs as my needs changed. No frustrations whatsoever.

Vorteile

What won me over was the support team and Brightwheel’s overall commitment to giving our school the platform we wanted. As the Teacher/Director, there were features I found I needed. Brightwheel looked into my request and found ways to accommodate my needs even if it required new programming on their part to create it. Impressive service!

Nachteile

Cost. I have found after several recxomendations that the cost is top of the market... something most schools have difficult time justifying.

Daljit
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Great product and very responsive support

We have always received great support and the ability to send messages to support and get reasonably quick responses is a great feature.

Vorteile

It's easy to use, our teachers can post and record activities with ease and simplicity. It's very responsive and new features are being added regularly to make the product even more useful.
Messaging between parent/ teacher is a key feature as well as being able to post videos to share the child's day and special moments with parents.

Nachteile

Cannot really think of any cons, the product has always exceeded our expectations. It would be nice to be able to post directly from the PC instead of the App at all times.

Mary-Jo
Mary-Jo Mehr Details anzeigen
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2019

Perfect way to keep track of the little!

Vorteile

It allows teachers and care providers to show what is happening in real time, as well as send photos

Nachteile

Not from the software point, but I would prefer if my child's caretaker used it more often

Zayed
  • Branche: Pharmazeutika
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.2.2022

Helps you get rid of tedious useless paperwork!!

It is amazing and it gives day cares an advantage over others who don't use it, it makes communication between day care and families much easier, now there is no need to use the phone to text or talk while we can communicate through the app.

Vorteile

it is an easy, excellent app for parents. It is much more handy than normal paper sheets, and workers can effortlessly upload records and photos all day long. You are capable to track your child's activities, check on the food, naps, and general stuff when they are at the daycare.

Nachteile

would appreciate if it works with other calendar apps, would love to see more features with attendance reports

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.11.2018

Nice app

Very good!

Vorteile

I like being able to see what is happening with my child and seeing pictures of her. I can save them to my photos on my phone.

Nachteile

Nothing. I am happy with this program as a parent.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2018

Brightwheel

I think brightwheel is a very realible and amazing way to communicate with parents and families at any school

Vorteile

The way we can communicate with the parents at our school

Nachteile

Sometimes the slowness of the app itself

Jaime
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 12.4.2022

Sufficient management tool

Ultimately, I have received 6 sales pitches from them over the last 6 weeks, all saying that they are the only ones that can...while my existing software does all that and more. Why would I willingly opt to retrain staff, transfer data, and deal with parents for no reason? I have asked them to quit calling me, they all say the understand and will remove me, but then they launch into their high pressure sales pitch followed by me hanging up. I don't like being pressured into something that holds no additional value.

Vorteile

I will preface by saying I have only used as a free trial and through observing demonstrations. Based on those, the software seems more than capable of helping manage a child care facility. But not steps above my existing software that would warrant the time and investment of switching (if there was any value to the change, which I don't believe they truly offer more than what I already have).

Nachteile

I have been put off by sales pitches saying they are the "ONLY" one that can do x, y and z. In reality, most child care administration software can do it.

Larisha
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.11.2022

Brightwheel

I am very satisfied with bright wheel. I get to check my son in and out. I am automatically notified when there is a message about my son and they also keep me posted on his eating and sleeping schedules.

Vorteile

I am automatically notified when there is a message pertaining my son.

Nachteile

At times there is a glitch in the system but it clears up pretty quick.

McKay
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 17.11.2018

Classroom lifesaver

Vorteile

I like how it is so easy to stay organized on the app! it makes for mornings and afternoons to be so simple. In a way it's my own "preschool social media" we take pictures and provide extensive updates on each student for the parent to see whats going on. It makes it a more interactive experience fo the parents

Nachteile

After some updates, I did not like how the app does not require parents to be signing out, or making them provide the security pin to "safely" check the child out. When we click on some of the students faces in attendance, they would simply be check out. Though it is easier, lots of mistakes happen and then there are miscommunications and you think a child is missing, which is not fun and just frustrating.

Deborah
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
1

5
Bewertet am 28.11.2018

Great for Afterschool and Summer Camp programs

My overall experience has been a great tool for our business. When I show brightwheel to our parents and how we use it, they are very impressed and it helps the parent decide to use our services.

Vorteile

The ease of our staff and parents to use. Able to send communications to staff and parents via email and or text messages. When we pick up our children for Afterschool, the parent is notified which helps ease their anxieties. I like having the pictures of the children for greater ease in checking them in and out of our program. I always know the exact number of children attending for our ratio.

Nachteile

I can’t say at this time there was nothing I liked least.

Jennifer
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 27.11.2018

Great app for preschools and daycares!

Overall it’s been great! And anything that can be made better, brightwheel has seemed to listen to recommendations and change things!

Vorteile

It puts everything you need in one. We rarely have to send emails anymore because we can communicate with parents directly through the app, and it comes through as a notification almost like a text. So it is a much faster way to reach the parents. And it also was much better for logging their eat and sleep, rather than doing it on paper like we used to.

Nachteile

There were some glitches that would remove a picture and post the lesson twice in its place. I’m not sure if it ever got resolved. We kept trying to speak with someone about it but it seemed to never be fixed. I have since moved to another location of ours, so I’m not sure if it’s still happening.

Amanda
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2020

Simple to use and great customer support

It has made business easier for all, all contact is done in one conversation rather than several back n forth

Vorteile

Brightwheel has been life changing for our center. It has given us the option to allow online payment, easy clock in and clock out for our parents, easy staff tracking. Just an overall great experience.

Nachteile

My only complaint would be that I would like the option to also run payroll rather than paying for a seperate software.

Erica
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.10.2016

Brightwheel Review

We have been absolutely loving the ease of use of Brightwheel. Some of my veteran teachers who wanted nothing to do with technology are really loving using the Brightwheel system. It is easy for them to use and get around in. It has been great for both my veteran ("old school") teachers, as well as my teachers who love technology. The parents have also loved it, as it is easy for them to get into and it is easy for them to see what their child has done throughout the day. They also love the ease of sending messages to their child's teaching and how quickly the teachers are able to receive them and receiving messages back. My teachers also love the ease of sending messages to parents. As the administrator, it has been so easy to add new students and staff and everything is easily accessible. The customer support has been phenomenal and patient as we transitioned to Brightwheel. I have never felt belittled and have always received help quickly and had my problem solved quickly. I would definitely recommend Brightwheel to others.

Vorteile

It is so easy to use and doesn't take a lot of my time to navigate through. Parents receive messages right away from me or my staff.

Nachteile

I wish their was a way to send out a mass message and be able to link files (.pdf, etc.) to that mass message to parents. Brightwheel customer support did give me a way to this as an alternative for right now, but requires some extra steps. It would just be nice to link my files directly into Brightwheel.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 16.11.2018

Great for our small nonprofit program!

Brightwheel has changed our program for the better - inhancing how we track and keep record of children's day to day activities, improved parent communication, and streamlined staff payroll. We love it and can't even imagine our program before it!

Vorteile

The communication between staff and parents is the real prize here! Parents get immediate, up to date information about their child including pictures. It decreases my time talking to parents each day after the day has ended - trying to remember details they ask. Instead, they already have the information and we got to do it throughout the day.

Nachteile

I wish there was a sign in for staff that did not provide full access to messages and student information. It would be a nice option.

Holland
Holland Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.2.2019

Brightwheel User

So far the parents and the teachers alike have really enjoyed this app! The parents love the updates throughout the day.

Vorteile

I love how we are able to give parents all the information about their child’s day through this app. You can also write notes and select more than one child if you need to send the same note.

Nachteile

I cannot think of any cons for this software.

Dorothea
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 1.12.2018

Great App got School

Vorteile

I really like the fact that once you know how it works it is very easy to use and follow. As as teacher, it allows my time management and organizational skills to be used to a “T” because it is so quick to snap photos and plug them in on any child’s page. I’m told for parents they really enjoy to be updated so often daily, and not only read but see with photos or videos what their child is doing every day at school.

Nachteile

Sometimes it was difficult to use at first because there are a lot of different options to choose from. Also, sometimes when one child’s page is up and you need to take a photo right away I wish there was an option to filter through or be able to add the rest of the class to it instead of have to copy and paste to everyone else

Siyabonga
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.4.2022

bringtwheel is The Best

it is a good app indeed. i enjoy it

Vorteile

I like that it's simple to use and I have control over the settings. I rarely have problems, and when I do, the customer service is fantastic.
Users can easily navigate and control settings thanks to its easy-to-use interface.

Nachteile

Pint Invoice issue .The Payments section, unfortunately, has some problems. Because the "Print Invoice" option does not work for me, a daycare had to email me the invoice.

Carly
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.8.2022

Great Communication App for Early Childhood Educators and Parents

Vorteile

It is easy to communicate with parents and to share pictures and videos of children and what they are doing in school every day.

Nachteile

If this product was integrated with other common platforms like Teaching Strategies we could easily share checkpoints and conference forms with our HeadStart parents.

Sasha
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.1.2021

Always connected with my child

I have had a very positive experience with brightwheel and have felt consistently reassured by its ability to keep me in touch with my sons school and teachers. Especially during the covid-19 pandemic, the added level of safety with brightwheel is incredibly reassuring.

Vorteile

I love that I am able to be constantly updated by my childs school, and can contact them immediately with any questions without having to call and wait on hold.

Nachteile

I did not know until recently that the payment section could be set up with automatic withdrawal. I believe this should be an option that pops up for the user during their first payment to

Melanie
  • Branche: Hochschulbildung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 28.11.2018

More inconveniences out weigh the few conveniences

Vorteile

The activities. I teach in a toddler classroom so it’s wonderful to mark diapers, potty training options, etc.
it’s great having many options there.

Nachteile

No connections btwn families. It is not social to other families within our classroom. No main bulletin page that all can chat or comment...Like a larger classroom umbrella. Doesn’t unify the class at all. A main classroom big umbrella page would be ideal to post a pic of a flyer, newsletter, etc.

Also we cannot see if families are reading or checking the info/pics we post.
No idea who is using and who isn’t.

Posting a note can happen in like three ways. With multiple teachers in a classroom (like me in a toddler class with two teachers), and multiple teachers in a school posting notes differently, it’s confusing and inconsistent. Should be more crisp.

Lastly, when you click a child to add activity... then you go to (for example) add photos.. the child you are adding to isn’t show anywhere anymore (like a name up top to remind you that you are inside JOHNNY’s brightwheel). We are very busy and a minute might go by, then you have no clue who you were adding photos to... it’s frautrating. Constantly logging backwards to see Oh Yes I’m Inside Johnny’s Brightwheel Photo Activity.

Sandy
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 12.11.2019

Good Software

I had a good experience with Brightwheel overall.

Vorteile

I like that you can select multiple children when you want to write the same information when it applies to more than 1 child.

Nachteile

I wish the teachers can post lesson plans into the software so parents have access to it. There were many occasions where the teachers send notes to the parents and they would not receive a notification unless it was sent as a message.

Christopher
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 3.11.2022

Christopher Kokelea

It’s good, and very useful

Vorteile

The classes management and photo updates. As well as the automated financial system

Nachteile

The fact that it is a little bit pricey to subscribe to per month. I wish it’s was cheaper

In Betracht gezogene Alternativen

Lillio

Gründe für den Wechsel zu brightwheel

Friends recommendations
Deana
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.11.2018

Brightwheel review

Starting to use the billing process and can provide additional feed back in a month or so...Great customer service.....Open to suggestions.....parents have had positive feedback to use of the app

Vorteile

Brightwheel is a great tool for Early Childhood Centers. We use it to communicate with parents throughout the school day, check in/out, track attendance/ratios, send photos of classroom activities to parents and we are starting to use the billing side of the app. Love the student information at our fingertips!
Love the ease of use and help center--get quick feedback when needed from staff. Can use for CACFP paperwork is AWESOME!

Nachteile

We need to have our standards available (Alabama). When this occurs, we will start using the lesson plan feature.
Need to be able to see that parents have viewed message/posts.....
Need to be able to put a caption on a picture
Need to be able to print signatures bigger for CACFP reimbursement documentation

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.12.2018

Best daycare app around

Vorteile

I love that it’s so easily accessible & that the reports are in real time

Nachteile

The only thing I haven’t like is the couple of times the app was down with little explanation

Aimee
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Best all in one app for child care business

Customer service has been wonderful! They welcome feedback from users and update software based on needs of users. The service has made business operations easier. Parents love brightwheel and all it offers which makes good business and referrals,

Vorteile

There are many features to use in the premium account but also has nice options in the free version. It is a great tool to promote your business and increase parent communication. It makes the business run smoother. The tool has frequent updates.

Nachteile

Some smaller providers have complained about the cost of the premium service. But for me it has been a great tool that made my business easier to manage.

Ashley
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.12.2020

Perfect for childcare centers

It is a great software that we love using at my center!

Vorteile

We used brightwheel daily as a way to communicate with parents at our childcare center. The app is very easy to use and has updated recently with many great features that we have been able to incorporate into our daily routine.

Nachteile

Occasionally the check-in and check-out process can be a little bit glitchy (kids get checked out when they are still here).

Bee
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 6.8.2022

Brighter Days with Brightwheel

Vorteile

Easy download and sign up process. The payment process could be completed with ease.

Nachteile

Had some issues with extreme force closing

Katherine
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 8.10.2020

Brightwheel

I felt that having this option really allowed me to be eased when it came to my daughters. First, using this app I was nervous as my oldest daughter had never been to daycare before. After only using this a few times I felt completely comfortable. Not only was I able to have direct contact with the teachers - but I could see pictures and videos of my girls all day long. Also the fact that you were able to do your payments through it made it that much more accessible.

Vorteile

I loved being able to communicate about my children using this app! When they were in daycare I could keep track of not only what they did but also what they ate and their temperament. It was fanatic that we were able to communicate directly with the teachers and staff for any issues or concerns as well

Nachteile

The only my option I wish brightwheel offered was the ability for myself as the parent to send pictures/videos.

Matthew
Matthew Mehr Details anzeigen
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 22.9.2020

Great for schools

Vorteile

I love being able to get updates from the school throughout the day on my daughter.

Nachteile

The software doesn't seem very robust, and could use a stronger message feature.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2018

A great app for parents and teachers!

I have enjoyed using brightwheel. It’s helpful for the teachers to keep track of their students and for the parents to be in the loop about their child’s day.

Vorteile

It’s easy to use and very simple. There’s so many things you can input and do with it and I love it!

Nachteile

I used to dislike the messaging page but I like it a lot more know that it’s a “chat” format.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 27.11.2018

Great Tool

It is much easier to use Brightwheel to communicate with parents and you can receive a reply much quicker than say writing a note

Vorteile

This is a great tool that allows you to have contact with your children’s parents and it is very easy to use.

Nachteile

Sometimes it can take a little while to load but that could be connection issue rather than an app issue

Taylor
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.11.2018

Great Program

The new room ratio report for each classroom has been such a benefit to us. It has helped us cut our business cost because now we can see exactly when our children are leaving and I'm able to alter scheduling. We have nothing but positive things to say about this program and how easy it's made our jobs.

Vorteile

This software is very easy to use, very easy to get the hang of. I was thrown into a new role very suddenly and had to become very familiar with Brightwheel and how we use it for our daily needs, and by the end of the week, I was very confident in knowing the ins and outs.

Nachteile

I would like to see a more flexible messaging option on the computer interface. Like being able to search a child's name, instead of just which room they're in and then scrolling through that room's messages. I also would like to see a sort of "instant message" feature on the computer if I were to receive a message. Have something pop up on that tab, or in the bottom of my screen.

Rebecca Mehr Details anzeigen
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.3.2019

Brightwheel has made a huge impact for child care centers

I have loved brightwheel since watching them on Shark Tank and I am thrilled my son's center uses this app.

Vorteile

I use brightwheel as a parent for my son's child care center, Tutor Time. This app has made such a significant impact in our lives to know and see my son is in a safe, caring and educational environment. It made it easier to go back to work with the updates and communications. I would not send him to a center that did not have an app like this.

Nachteile

Software does not integrate with payment system at the center, but I believe other companies may have that set up.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.12.2018

Improvements Keep Coming

Vorteile

Brightwheel continues to show their commitment to the software by continuously updating the platform.

Nachteile

CACFP compliance reporting could be improved significantly.

3.267 Bewertungen