brightwheel – Bewertungsseite 14

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu brightwheel durchsuchen

3.267 von 3.267 Bewertungen
Sortieren nach:
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2018

Brightwheel

It has been a great experience.

Vorteile

It helps keep parents in the loop about what is going on. Is also lets teachers and parents communicate closely together, making sure their child gets the best care.

Nachteile

Sometimes it is slow, but overall it works great!

April
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 28.11.2018

Aunty’s Review

I’m happy with the main aspect of communicating with parents. Billing and reports still need more added to them.

Vorteile

I like being able to enter the kids’ activities. I like the billing aspect, but the billing and reports needs to be updated.

Nachteile

The lack of flexibility in the report feature and the billing feature. I’ve said for months that I need to be able to close invoices that are unpaid when a parent walks out on a bill. I still need the record for legal reasons but don’t want it front and center all day long. Also, I’d like to be able to keep track of spending and other income, so using Brightwheel for bookkeeping would be essential. I pay for this service elsewhere at the moment.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 4.12.2018

Brightwheel has potential

Mixed but hopeful that the future will see imporvment.

Vorteile

Parents love the daily communication and ease of use. Digital sign in has been great for me as a remote owner I can monitor ratios and communications.

Nachteile

Several features need serious improvements. The timecard function doesn’t calculate overtime according to a preset of rules and has no option for other common time keeping software for payroll like set up for a “6 minute rule”. We had hoped to elimate paying for our timeclock software but NO. The learning feature for observations is not set up in a way that is helpful. Before you can take a picture, you have to select a objective and give it a score. By that time the picture moment is over. We had hoped to eliminate our TSG software? NO.

P.
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.11.2018

feedback on brightwheel app

The opportunity for parents to check in and out. The opportunity for teachers to post without asking me to post for them. Independence in the classrooms- teachers message parents as needed and vice-versa

Parent issues- Not every child in that household was connected to that family in the beginning. There are times when parents have to go an extra step to check children in- that is, scan, move button, and input a 4 digit code.
I expected just scan and done

Vorteile

The opportunity for parents to check in and out. The opportunity for teachers to post without asking me to post for them. Independence in the classrooms- teachers message parents as needed and vice-versa

Nachteile

Parent issues- Not every child in that household was connected to that family in the beginning. There are times when parents have to go an extra step to check children in- that is, scan, move button, and input a 4 digit code.
I expected just scan and done

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 18.1.2019

Good for some things

Great customer service

Vorteile

It’s a great way to keep in touch with families of students during the day without having to share your personal phone or email address.

Nachteile

It would be nice if teachers could limit notifications to their class only. Right now I get notifications related to every student in the school. I also wish there was flexibility of login for teachers who are also parents at the school.

Holly
Holly Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 6.9.2018

GREAT Classroom Management Tool

Vorteile

Ease of usability, simple interface that it easy to navigate, and communication tools that send messages to parents right away.

Nachteile

Customer service isn't fantastic, unfortunately, and being able to bill siblings together would be wonderful.

Abe
  • Branche: Automotive
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.3.2022

Amazing !

It's great photos and messages etc really love seeing the daily activity

Vorteile

The level of communication within the software hands down the best!

Nachteile

Hard to say I believe better user input would be nice from the employer

Christopher
Christopher Mehr Details anzeigen
  • Branche: Hochschulbildung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.7.2020

Easy invoice, billing, transaction history

Although we have not used the smartphone app, this is a convenient tool for invoice billing.

Vorteile

Our daycare provider uses Brightwheel to generate weekly invoices and solicit payment for services. The service is simple and easy to navigate. It has been especially useful for auto-generating reports that can be used for FSA reimbursement and tax purposes when claiming dependent care costs on our taxes.

Nachteile

The interface is rather austere; the simplicity is beneficial and easy to navigate, but this can come at the cost of limited functionality. However, it serves our purposes as a schedule and invoice tool.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2018

Brightwheel

Love brightwheel! The service is unbeatable and the app itself is great

Vorteile

It took no time at all to show our teachers and parents how to use this app! Since the functionality is so similar to the phones we all have it was a very easy transition!

Nachteile

I wish we were able to upload documents like flyers for our parents to see instead of having to type it as a note or take a picture of ones we have printed off

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bankwesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 7.11.2022

Great way to interact with your child's DayCare

Thanks to his amazing app, I am well aware of what my child is doing in his DayCare, while I am working. It allows me to receive photos throughout the day, and communicate with teachers/management. Now when I have it, I cannot imagine a better way to track my child's activities. Highly recommended.

Vorteile

I can receive many photos of my child throughout he day and communicate with staff.Receive my child's learning schedule.Make payments, and heck that all the required documents are in order.

Nachteile

Haven't experienced any issues with this app.

Michael
Michael Mehr Details anzeigen
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 9.2.2021

Great product for child care company

Useful tool that I benefited from and kept my mind at ease when checking in on my kid.

Vorteile

When using this program it was as a user for my childcare that my daughter attended. It was nice having the updates on my phone and kept me interactive with her caregivers.

Nachteile

The only thing that was an issue was when i left the program and came back there didn't seem to be a way to connect my old profile and new profile.

Christina
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.2.2021

School Use

Brightwheel is an amazing tool that every school - not just daycare, should use. It also helps document kids' progress and learning development.

Vorteile

We LOVE Brightwheel. It helps us communicate with parents on a daily basis about everything from diaper changes to injuries. It allows our teachers to share what happens throughout the day without having to share their phone numbers.

Nachteile

We wish the the Brightwheel calendar connected to the Google Calendar - which is where we house our school calendar(s).

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.1.2023

Great tool for daycares

As parents, we enjoy having notes throughout the day letting us know how our son is doing.

Vorteile

We use this at my son's daycare and I love the communication this app provides - eating, sleeping, diaper change, and photos

Nachteile

I find I have to restart the app sometimes to read my messages, which isn't an issue, just an inconvenience at times

Allison
Allison
  • Branche: Verteidigung & Raumfahrt
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.12.2019

Bright wheel and childcare

My childcare provider and I both loved using this software. We could communicate in real time at anytime.

Vorteile

I LOVED this software! I used it in relation to my daughters daycare and it made me feel secure with my care providers. With real-time updates and attachment capability I was constantly in the know.

Nachteile

The sign in process was a bit of a struggle and linking multiple devices to one account was difficult.

DaKeena
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 16.11.2018

Brightwheel review

I love that I can talk to parents without giving away any of my own personal information. The messaging on the app presents itself almost as a text message would, and if a parent messages early in the morning or late at night- I can view it and respond immediately, without ever having given away my phone number. I've never heard a complaint from parents since incorporating this app in our center; nothing but positive feedback from 'customers' has turned into a great recommendation feature (and marketing!) for future enrollments.

Vorteile

As a preschool teacher, this app and its format present the utmost in terms of functionality. It gives flow to some of the more tedious daily requirements and transition periods for those in my room and has wonderful ease of use for this technologically inept adult.

Nachteile

At times the video length can be frustrating when you have a longer video to share. But the fact that the parents can instantly download anything sent on their child's page overshadows that drawback. Tends to drain my battery if left open on my mobile phone (when I don't log out).

Courtnay Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2020

Great for Preschools!

The preschool uses it as a Parent communication tool. It is also useful for keeping track of daily activities and incidents.

Vorteile

I worked at a preschool that uses this software and it is great! It is really easy to input meals, potties, naps, incidents, pictures, etc. it’s also great now that my girls go to the preschool! I love being involved in their day even though I’m working.

Nachteile

Nothing really, in 2 years of using it. It has exceeded expectations. It’s great for what we need it for.

Jean
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.12.2018

Brightwheel review

I give Brightwheel an A. I will give them an A+ when they fix the length of time it takes to deposit payments.

Vorteile

Brightwheel is well liked by me, the provider, and all my daycare parents. The parents love the ease of making tuition payments and I love having all my past and current payments at a fingertip. The daycare parents love receiving updates, pictures, and videos throughout the day. For a couple decades I filled out daily log sheets per child. This was very time consuming. Brightwheel allows me to do more...in way less time. Brightwheel as a whole is very easy to use and they seem to listen to customers and are always updating and improving things when needed. The few times I’ve had to speak with someone, they were pleasant and solved the issue quickly.

Nachteile

I really, REALLY wish it did not take so long to have the tuition payments deposited. This is actually a pretty major issue, I know it is for many. I hope they are able to solve this issue, and in the near future.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.2.2021

Great way to interface with daycare

This was such a great experience. It saves time having to get a run down of the day from the daycare as you are in touch all day long!

Vorteile

This is a great way the daycare has been able to communicate about our daughter. It keeps us in the loop on how her day is going and activities that she is doing

Nachteile

I don't think there are any cons at this point. Being able to get up to date info on your child at daycare is great!

Rachel
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.12.2019

Love it!

We love the costumer support and ease of product. Our teachers rave about the efficiency of it and our parents rave about the swift and easy communication.

Vorteile

Billing, Lesson Planning, Daily Communication with Parents, I like the idea of the newsletter feature, but it still needs to be refined to meet our needs.

Nachteile

Would love to have a messaging feature that was staff to staff. Would love lining up developmental milestones to be easier and age based. Would love to be able to import our menu.

Eric
  • Branche: Landwirtschaft
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.12.2019

Ease of Mind with Daycare

Vorteile

I made myself laugh while filling out the personal info to do this review. My title: Dad...Industry: farming. I'm raising and family and quire frankly I think a farm is cleaner and quieter than my house. The last of the bunch is our 5 yer old daughter. Sorry, not sorry to the other kids but she is the best of them. Stunningly beautiful and smart as a whip. I am the ultimate Daddy's Girl daddy. The software is easy to use, but to know when she checked-in and checked-out is priceless. If my wife gets her, I see the notification, when she gets checked-in by staff on the half-day Wednesday, I get notified.
When the fees are due, I open the app and pay right there! Where was this with the other's from the litter?

Nachteile

Nothing. This software and app are perfect

Tia
Tia
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 23.10.2016

Beats anything else out there by leaps and bounds

I have been with Brightwheel for several months, using their attendance and emergency information features.
I just began using their payment and invoicing options as well. I cannot give enough praise to their customer service. They are speedy, polite, and responsive to my needs. They keep adding new features, and the interface is intuitive. Love it.

Vorteile

Continually adding new features, highly responsive to customer needs, excellent interface.

Nachteile

No complaints.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Brightwheel

My child care parents live the app. I update with pictures and daily activities.

Vorteile

Extremely user friendly and I can access it from anywhere.

Nachteile

I feel it’s a bit pricey when you use the premium features and then the fees for accepting payments.

Rose
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2017

This is the best time saving and parent engagement tool for daycare providers and schools.

Vorteile

The capability to give parents realtime access to their children. I'm an in-home day care professional and I love the app from the moment I started well into my second year of use. My parents love the idea they can still be engaged with their children even while away at work or busy days they can review at night. The ability to communicate via the messages is AWESOME, parents can shoot me a quick late drop off/early pick up and they can respond to quick message without missing a beat at work. The creator of BrightWheel has made my professional life of a day care provider so much easier to manage with my program.

Nachteile

The least favorite is I need premium access to do video....however there are only a few times when I need video. Otherwise I love everything else and I'm upgrading soon anyway.

Karla
Karla Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.10.2018

Our Families Love it!

We communicate directly with families through the day. Our licensing rep loves the reports that we can run and is satisfied by the signature at check out for the incident reports; no more chasing down parents.

Vorteile

Our families love it and it gives them peace of mind to get through their work day. I can't tell you how many families say, "I love the app, thank you!"

Nachteile

Our parents would like to post photos to us from time to time.

Bethany
  • Branche: Psychische Gesundheitsfürsorge
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.3.2022

Parent's Paradise

Amongst many things, this software helps provide a platform for safe communication between families and teachers. It helps the parents to see the progress their child is making, and keeps them confident in the daycare as well

Vorteile

This software is incredibly useful in tracking students progress and keeping parents informed daily.

Nachteile

Some parents are not very tech friendly, and need to be taught

Desiree
  • Branche: Tierarzt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.2.2022

User of Brightwheel

I am a fan , helps me feel like I know what is going on with her and also to see pictures of her throughout the day.

Vorteile

Our daughter attends a school that use the software. It is great to get updates about her during the day and its great to help with potty training to know what she has done throughout the day.

Nachteile

I am not sure about how this software integrates or the ease of us for her school but its easy for me to get notifications about her

Kendal
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 21.1.2021

I love this app!

I've shown many of my friends this app and they all wish their daycare centers used it. It is so nice being able to see when my child eats and how much, get pictures of their daily activities and see when/if they napped that day. This app gives me piece of mind while my children are at daycare.

Vorteile

This app is awesome. It allows my daycare staff to communicate with me about my children seamlessly. I love that they have the ability to share videos, pictures and other types of information with me. I also love that I can message staff any time during the day to check in.

Nachteile

I've used this software for over 2 years and have not discovered anything that I didn't like about it.

Krystal
Krystal Mehr Details anzeigen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 11.7.2022

Great for childcare

Vorteile

My childcare provider uses this app to communicate and provide photos and details of what's happening during the day. It's a great way to see what's occurring from her perspective and I can scroll through and even download images she shares.

Nachteile

I haven't seen anything I think is problematic.

Lori
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.10.2019

Easy Way to Stay in the Loop with Daycare!

It was a great experience - I could check kids in and out without the manual sign-in process. I also liked being able to send and receive messages without having to be in front of a PC.

Vorteile

I could download the app and in minutes I was able to receive and send email messages to the daycare director, or check in and check out my kids.

Nachteile

At the beginning of the daycare's utilization of this product it went down a lot. It was hard to have confidence in it but once it was working well, I loved it!

Cierra
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 15.9.2020

Great app but not the best

My overall experience was a good one but most directors disliked it because of there not being an option for pictures on observations.

Vorteile

I liked most that parents received notifications as soon as something was posted to their child’s daily sheet and the ease of adding meal items into the daily selection for future use! I also liked that there are early learning guidelines for our state on observations, that’s one of the most awesome things I’ve seen in an application like this!

Nachteile

I least liked that there was no way for pictures to be posted onto an observation and that there wasn’t a training before using it for employees that it was new to.

Le Neigh
  • Branche: Kosmetik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 6.2.2019

Puts my mind at ease

I’m very fond of this app. It eases my mind when leaving my children in the daycare provider’s hands. It also helps me to know how their day went or if there’s things that I can help them do to succeed:

Vorteile

Let’s face it, when we drop our kids off at daycare, we worry about what their day is like when they’re so little. Brightwheel keeps me in the loop ALL DAY LONG about what my child is doing, how much she’s eaten, when she went to the bathroom last, and so much more! I love knowing what’s going on in her life when I’m unable to be there while at work. Very user friendly and there’s a free version!

Nachteile

I didn’t like how many notifications it sends throughout the day when you enable them. I don’t need to know the second my child goes potty, but I do like to know that at the end of the day in a report.

Cally
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 16.11.2018

Teacher

Vorteile

Enjoy the sign in part of the app and that it tells us how many students are present and absent. The message center is also helpful when sending a message out to parents-great way to communicate.

Nachteile

It’s hard to edit mistakes on posts sent out to parents. Teachers need to go to each child’s account to un-do the mistakes, which is very time consuming.

As a teacher using the app, it would be helpful if we can somehow edit the mistakes once and that will change in all the posts and messages.

When posting pictures and adding a caption, the caption repeats it self in all the pictures uploaded- not necessary.

Would be nice if pictures are together in an album where parents click on to see pictures sent out (tap on album and scroll left) vs parents keep scrolling up/down- overwhelming.

Rachele
Rachele Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 4.12.2018

YEP

Vorteile

I like being able to use the app from my tablet or phone with ease to communicate with parents.

Nachteile

When there is a new message notificationregarding a child, it blocks parents capabilities to sign in or out their child.

Gretchen
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 27.11.2018

Strong Supporter but in the past had some problems.

In the beginning brightwheel worked okay. We believe we had issues on our ended with our WiFi causing problems with accessing to the program. Then it was a problem with the program having to think for long periods of times not allowing us to enter the information in to communicate with our parents effectively. So I had stopped using the program for over a year. My staff and parents asked me to try the program one more time.So in Fall of 2017 we started using the brightwheel program again and have had a 95% success with the program. The biggest problem is if you don't have the capability for continuous WiFi to access the program. But overall like really like the program.

Vorteile

It is very user friendly then most programs.

Nachteile

Not able to delete or not add portions that don't apply to your center.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.5.2020

Great program for daycare

Great software, keep the updates coming! I will continue to suggest.

Vorteile

Great software for getting status update on how your child is doing when in daycare or at school. This has proven to be a super effective way of staying in touch with the teachers throughout the day as well.

Nachteile

There is nothing to dislike. Updates are frequently pushed out and the UI is super smooth and easy to navigate.

Laurie
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.1.2022

Parents and Guardians love it!

I am very pleased with this software.

Vorteile

This program is perfect for checking a child in - it is very easy - just scan the QR code upon entry and pick up!
I love to get notices through the day on what my child is doing, how she is eating, if there is anything I need to provide...This is a GREAT parent engagement tool!

Nachteile

I have not found anything I don't like yet.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.12.2018

Excellent for parents and teachers

Teachers and parents find it very easy to use. All the communication, sharing, and options are just what they need. Admin and teachers/staff can not communicate with each other nor check themselves in or out.

Vorteile

Parents and teachers can communicate directly to each other easily. Teachers can send messages to parents of the whole class, to an individual, or to select groups just as easily.

Nachteile

There needs to be a Staff Room - where admin and staff can use all the same feautres just the same way as teachers do with parents. Admin and staff need to be able to communicate with eachother.
Every admin and staff need to be able to check in and check out.
Also copy and paste in messages is needed. We waste a lot of time having to type the same messages multiple times.

King
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 4.4.2023

Good for children

An excellent all-in-one tool for childcare providers and parents.

Vorteile

brightwheel's user-friendly interface and comprehensive features, including attendance tracking and messaging, make it easy to manage daily activities.

Nachteile

The app's customer support is lacking, with slow response times and unhelpful solutions.

Caitlin
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.12.2018

LHBD Loves Brightwheel!

WE LOVE IT! There are seriously no complaints! We started the journey with Brightwheel a couple of years ago and wouldn't take it back for anything. We love the aspects it has brought into our center and helped manage our program as well!

Vorteile

As a small center in a fast paced and growing community, we love Brightwheel and all it has provided for our program! We love the attendence and ratio help when seeing how many children and teachers are in each classroom! The parents love the communication and sense that they are still a part of their child's day while they are away!

Nachteile

The only thing we would change is maybe making the tuition and administrative side a little easier to use. We own a small center that only has 150 littles enrolled and sometimes Brighthweel likes to think on the large scale. Other than that we love everything about it!

Karin
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 5.12.2018

Staying connected.

I really do enjoy Brightwheel a lot, and it helps me feel more connected to the parents- it is easier to keep in touch.

Vorteile

I love how we can take little videos and share, wish they could be a little longer. We share about 10 pictures every day and always check all the children in all the pictures. This because we want to share what happened in the classroom with all of us. It’s a great way for parents to check in, but most of all to help parents talk about their day with their child. For their child to easier share, when they see the pictures. We also write a “daily note” about or day.

Nachteile

We are having lots of issues with pictures and videos not being posted.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Parents love it!

Parent Communication is the best thing we can think of currently. The parents love it.

Vorteile

The ability to talk to parents and have real time feedback.

Nachteile

If a parent does not have a smart phone. They can not message through the computer.

Stacy
Stacy Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 17.11.2018

Works well for my purpose

Vorteile

I love being able to post pictures with updates for the childrens’ parents. It’s also fairly easy to move the children from room to room.

Nachteile

If one posts multiple pictures, the caption prints over and over again

Darrius
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.7.2022

Great

Love it great app

Vorteile

Information on child is dailies and balance updates

Nachteile

Nothing is my least bout app it's helpful

Amy
  • Branche: Grundschul- & Sekundarbildung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.11.2018

Brightwheel review

My staff and parents love what brightwheel allows us to do - communication is key in this business and parents feel more connected to their child's day.

Vorteile

IT is great way for me as the director to know how many kids I have in each room and keep up with ratios. We like having the student's info at our fingertips rather than having to get the file/notebook and look it up when we need to know something quickly. It is also nice to be able to call from the child's profile page. I would say in a word - it makes our job more convenient!

Nachteile

I would like to be able to customize some of the areas to what is required by our state. For instance, we have different immunization requirements than are on brightwheel. Communicating with staff is also an area I would like to see improved - me with them and they with each other.

Abby
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.2.2020

Parents like seeing their children and updates

So many benefits, parents know their child is safe. Parents see their children doing fun activities and it makes them happy!

Vorteile

Parents can see their children in real time. The parent downloads the software and they get a notification whenever their child's picture is posted. Both parties need to have the app downloaded to be successful.

Nachteile

Sometimes there can be a lag when I upload pictures of multiple kids to different accounts. It does run smoothly when it wants to!

Sarah
Sarah Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.11.2018

Brightwheel is the better childcare app

Very good experience overall.

Vorteile

Easy access and functional for most everything with minimal training.

Nachteile

when you send mass messages to active conacts the inactivated childrens contacts recieve the messages as well.

Aletha
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2022

Great service

Great

Vorteile

Billing and communications software are theist helpful tool on this app. I'm only saying this because understand the tool. I really would like to use more of Brightwheel products. Lesson plan, expenses report to help me more with managing my expenses

Nachteile

Lesson plans I need help understanding how to use the product more

Danielle
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.2.2021

Love it

Thoroughly enjoy it and happy with it. Recommend it to everyone.

Vorteile

As an user of Brightwheel daily I have to say I do not know how I survived with my children in child care before Brightwheel was started. I love being able to see what they are doing all day every day.

Nachteile

I wish there was an ability to send messages on the web and not just through the app, when I am at work shooting a message from my computer is much easier than getting my phone out.

Olivia
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 5.4.2022

I like Brightwheel

Vorteile

Its easy to keep track of things like which students are there that day, who is leaving early, allergies, nutrition, and milestones or tracking when they eat and use the bathroom.

Nachteile

It can be confusing to use at first because it has so many features

Jennifer
Jennifer Mehr Details anzeigen
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 30.9.2019

Brightwheel is excellent!

My granddaughter's daycare just changed over to this software and it has been a great experience for my daughter and I to keep involved in my grandchild's day at school.

Vorteile

I love this software! It is an excellent way to stay in touch with your child while they are at school. It is a great way for the school to communicate with parents during the day!

Nachteile

There's not anything that I dislike about this app! The software is excellent and allows the school to keep the parent involved in their child's day.

3.267 Bewertungen