Access Coins

Vorteile

COINS provides the best capability for multiple big construction projects management, easy on planning and budgeting of complex Construction and Engineering projects.

Financial and project resources management is quite easy on this tool and its the easiest platform to manage workflow and the best scheduling system.

Nachteile

COINS is the most used and excellent for big Construction and Engineering project cost management but the technical help can improved.

Vorteile

It's really intuitive! I am still learning, but the consultants are great!

Nachteile

I don't have much to report here. Overall, our experience has been positive.

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Vorteile

The best feature in COINS is related to how you can search/view/manage your data within the software. When searching for a specific piece of data you are able to search by many different fields to find what you are looking for, and if you are looking for a range of data you are able to search that way as well with many different fields as the range. In addition to this, you are able to customize how your data is shown to you on almost every page in the software--so it is much like excel in the sense that you can change what columns show and how they are sorted. Both of these are amazing features because typically there is much more restriction within other software that has a base set of searches and only shows information in one way. With COINS you can easily manipulate how you see your data depending on what you need to focus on and you can export any reports or search results quickly and easily to an excel document.

Nachteile

I spend the majority of my time in the accounts payable side of COINS and I do not think that COINS has the best accounting features. When entering invoices, you are taken to screens that only have data entry/matching pages and there is not a feature where you can view the invoice/document while also entering information--you can only add the invoice document as an attachment and to be able to see it you have to navigate to another page. I have worked with accounting software that allows you to automatically upload invoices to the software and then work through entering/coding them while the invoice shows on the same screen. With COINS, I have had to figure out a different way outside of the software to sort through my invoices and attach them as I go along.

Vorteile

The system is very robust and user friendly.

Nachteile

Having to budget the time per unit vs 1 lump sum for the techs to be able to see on work orders

Vorteile

I like the amount of data that the software can process and report. In payroll, I especially like that you can make an effective date for all payroll item changes and union rate changes. It makes payroll preparation that much easier during tax or union rate changes. Coins is also easy to use overall and helps us manage our jobs from forecasting to tracking actual job costs. Mobile tech is another great feature that makes it easier for our service department. And finally the support that we receive from the Coins help desk is usually timely and thorough, they are usually very knowledgeable and eager to help and assist us to correct any problems that we have.

Nachteile

I think the least thing I like about the software is I would like the ability to be able to create my own reports without having to go through the process of having Coins create one for me. So a little more flexibility with generating reports would be awesome. I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself. I just don't think it should be a separate charge.

Vorteile

Software most fully addressed our numerous business needs as a complete ERP system and has a high degree of available customization.

Nachteile

Some areas of the software were newly developed and a bit clunky when we started, and the customization increases our QA load. However, great strides have been made in both areas.

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Vorteile

The Mobile Technician feature sets us apart from our competition. Giving our technicians the ability to take photos and add notations on equipment issues gives our customers validation to what our technicians see.
The ability to use one system to run our entire business from operations to accounting allows us to function seamlessly. The bulk import and export functions allow us to easily update and manipulate data.

Nachteile

Implementation was challenging, partially due to the flexibility of the software configuration and our users not adapting to new processes.

Vorteile

While we are still relatively new to COINS, our initial wins have been with the Service Management (SM) and Crew Daily Reports (CDR). COINS SM has allowed our service team to step away from an outdated, manual, paper-intensive process to a fully integrated, paperless, mobile supported process. As a result SM has allowed us to more effectively service our customers. On the project side, CDR has connected our field and office teams with a mobile real-time data collection solution that replaced a third party time collection platform.

Nachteile

COINS is extremely flexible and at times can require a lot of initial setup, but the work is worth the effort.

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Vorteile

Organization and support through project implementation. Had a very detailed project plan, and managed tasks and scope well. As far as the product itself, would the ease and intuitiveness of navigating the menus.

Nachteile

Bank reconciliations can be difficult if the bank export of data doesn't match COINs required import format. Can end up being a very manual and time-consuming process. On Reports, there can be almost too many options to select when running reports, where if you're not doing it consistently you can get different results. For example, two people who think they are running the same report might get different results.

Vorteile

I like the abilty to create user friendly desktops. Users like the ease of payments and being anle to have an end to end product

Nachteile

Too many ways to do the same thing.
Difficult to find suitable reports as naming not consistent.

Vorteile

I am able to extract information for subcontractors easily

Nachteile

The format of coins needs to be updated

Vorteile

Browser-based and runs on-premise or in the cloud. Very configurable. Runs on open-source Linux software. Covers most all our ERP requirements. Native iOS applications for service management and construction and CRM. Active and ongoing development of the product.

Nachteile

A small learning curve for first-time users.

Vorteile

COINS is constantly working to provide the best and most relevant software for the construction industry. They do this by collaborating with their clients and not by blindly making decisions behind the scenes. The product is robust from back office accounting and payroll to job performance/management and business intelligence.

Nachteile

The Health & Safety module leaves a lot to be desired. It is not at all user friendly to set up, rigid to maintain and frustrating to use.

Vorteile

I liked that that software was cloud based and had a user friendly interface.

Nachteile

The data migration was difficult mapping our old structure to the COINs structure. After a few calls with the COINs team though we got it figured out and imported.

Vorteile

The project management portion is great. Very easy to use for our project managers. It has helped tremendously in managing our jobs. Also, the support team is VERY good. Usually very quick and to the point helpful answers

Nachteile

Upgrading can be a slight problem when you are not totally familiar with the product. This gets easier with usage though.

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Vorteile

What I like the most about COINS is the ability for our project manager's to see progress on their jobs. COINS allow the project managers to manage their cost on each project, which in turn makes a more profitable job.

Nachteile

COINS provides several useful reports, but setting up the reports take more time than I like to spend on designing a report.

Vorteile

The latest version COINS is very adaptable, it can handle changes to business process, last minute customer reporting requirements.

Nachteile

Since it is so customizable, implement can take while.

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Vorteile

The bulk, concurrent, and multi update functions allow me to maintain our information quickly and efficiently. COINS OA has very powerful reporting and analysis tools along with tons of options to view your information so you can see it however you'd like.

Nachteile

It's not that intuitive. Even with training from COINS, you have to dedicate some serious time to learning this software.

Vorteile

COINS OA is very comprehensive; as well as addressing backoffice needs, it has allowed us to expand our reach (data collection, reporting, etc.) to remote users. In addition, it more broadly addresses the needs of our operational units.

Nachteile

Development is always forward looking. While this is not necessarily a bad thing, there could be more focus on versions that customers are using to run their business on a daily basis.

Vorteile

COINS workflow invoice approval process, submitting time payroll time, job cost change orders.

Nachteile

The number of clicks to open a image or find data in the system.

Vorteile

It is construction-focused and helps meet the needs of what we do every day. Job information is always at our fingertips.

Nachteile

International functionality is difficult.

Vorteile

COINs system for a does work for our company. The ease to run reports for things such as Jobs, AP & Employee Services is very user friendly. The test environment is very helpful especially when it is time to upgrade system. I have use other ERP systems in the past..... compare to other systems COINS is very effective.

Nachteile

The COINS Documentation needs to be update. I have tried to use it when I had questions and the info is either missing or is not update.

Vorteile

Ease of use.
Relatively simple set-up
Customizable user configuration

Nachteile

during year 1 of the OA install we still run into misc. and unexpected bugs in reporting and/or functionality

Vorteile

COINS has a convenient web platform with user friendly interfaces. Access to a wide variety of project data has been made easy.

Nachteile

Product is updated often, which is a pro & con. Some testing involved, but normally worth it for the enhancements.

Vorteile

I like that you can configure the system for the most part to the needs of your own business and the payroll module which really cuts the time it takes to process payroll.

Nachteile

My biggest issue is the frequency that updates are required as that requires quite a bit of testing for the end user.

Vorteile

Reporting (especially ability to schedule reports), integrated with CRM and had the ability to upgrade to customize our subcontracts and purchase orders.

Nachteile

Took a year or so to feel at ease using. Steep learning curve.

Vorteile

The modules of COINS are very integrated with each other and the software is very reliable.

Nachteile

The COINS interface can cause some initial confusion for new users but they quickly adapt.

Vorteile

COINS had a thorough understanding of the construction industry and the product reflects it

COINS has excellent technical support - tickets logged are resolved quickly

Nachteile

Occasionally sluggish, likely due to a big increase in our number of users.

Vorteile

System security scheme, Job Cost and BI Reporting module. Very easy to follow and provides flexibility and efficiency.

Nachteile

DM module. the scan/index and upload are helpful but I think the keyword maintenance (service order) can be better.

Vorteile

Has the functionality for reporting and data storage that works well in a business and construction based environment.
Nice design with good accessibility.
Unix based softwares are fast and reliable.

Nachteile

Can be difficult to understand and the documentation isn't the most well detailed for the type of software.
Support can be lacking in certain areas.

Vorteile

It fits well for construction companies.

Nachteile

I'm not too impressed with the reporting.

Vorteile

The mobile and CDR app capabilities have made our business more efficient.

Nachteile

Security functions can be overwhelming and robust. Specifically for our company it has been hard to manage.

Vorteile

Highly configurable system allows our multiple companies with various lines of business to function in their own respective way. It is Fully Web-Based and takes advantage of canned API and Webservices to connect to other software’s that we utilize.

Nachteile

As it is a highly configurable system, there is an initial learning curve that takes time to understand and learn, though worth it once learned.

Vorteile

The best part of the software is that it was a huge upgrade from the software that we were moved from. The forms are nice once we had them uploaded.

Nachteile

Some of the tasks that I am required to complete are as easy. There are many places to look that will give you part of what you are looking for. For example there isn't a payroll register you have to go to a couple of places to get what you are looking for.

Vorteile

It is very customizable to meet most of the needs of our organization. The user interface is nice and modern and most of the screens function the same so it feels fluid throughout the product.

Nachteile

The customization can get overwhelming and it is very complex so setup and implementation is quite a challenge, but nothing that can't be overcome with a proper team in place on both sides.

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Vorteile

how it has a search feature. it is user-friendly as well

Nachteile

how many functions and parameters there are in the system, that can easily be changed with an upgrade or service pack

Vorteile

A lot of mouse work isnt required

Nachteile

Not the easiest software to use. Not very intuitive and very confusing at times

Vorteile

The thing I like most about the software is that there is unlimited potential when designing how you want the software to work for your company.

Nachteile

Like most software, there is a learning curve.

Vorteile

This software was super easy to install, didn't take a lot of space and very user friendly. I am able to keep all my bids in order.

Nachteile

It felt a little elementary but I know that it is a work in progress. Some of the features within the software had glitches but customer service was easy to get a ahold of to solve the problem.

Vorteile

COINS has all of the features covered in the construction market and will easily work with your operation. It is solid and scalable with a huge customer following.

Nachteile

Don't try to integrate anything or customize it much. Integration will be completely custom and even still will have a challenging time maintaining it. To customize, must have COINS involved to make it happen and their ongoing help to maintain it. Make sure to have a good relationship and documentation so that each of those burdens are smoother.

Vorteile

Easy to use, user friendly, easy to train other users

Nachteile

When approving time sheets, don’t need to see the warnings each time

Vorteile

This program does allow you to gather a lot of information, and view it. I also really like how you can export pretty much anything to Excel. It makes viewing the data much easier, and you can sort it as you need.

Nachteile

It is a very clunky, and very outdated design. It is not very intuitive. You need a training calls, or three, to really get a handle on how it works. IF they updated the user interface, it would really help. It can take a long time to learn all the quirks to this program.

Vorteile

Cost Management.

Nachteile

Sometimes COINS can be a bit slow.