Personio – Bewertungsseite 5

Vorteile

- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.

Nachteile

- In the beginning there were some usability issues which are mostly resolved by now.

Vorteile

- Covers almost ALL aspects of HR
-- recruitment (complete ATS system)
-- hr administration:
-- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc...
- lots of possibilities to adapt to own needs
- very good onboarding process and customer success
- very good value for the money

Nachteile

- needs some time to get to know all features
- UX is getting better, but not the strong suit of personio
- performance management rather basic

Vorteile

The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!

Nachteile

The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!

Vorteile

As a user (employee) I don’t see a big difference with any other software for time tracking and absence control.

Nachteile

The time tracking feature is very manual. I mean, you have to enter the time, there is no clock that you simply click to clock in or out.

Vorteile

A lot can be integrated. And they have well trained service.

Nachteile

A lot. e.g. you wait 5 Minutes for support. Every week there are 3 to 4 bugs and technical issues....

Vorteile

We needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work!

Nachteile

Nothing really. We looked at a lot of solutions and decided to go with Personio.

Vorteile

Holistic HR solution (no need to transfer data from one system to another)
Very good customer support
Can be set up as easy-to-use self-service platform for employees
Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR
GDPR compliant platform
Price/value is great

Nachteile

Report section can be improved on the recruiting side
Edge-cases in user rights management need to be improved
UI/UX is better than traditional software but can still be refined

Vorteile

One Stop Shop for HR, all data in one database, easy to use & state of the art GUI

Nachteile

The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...

Vorteile

- flexibility
- Very competent and fast customer support
- easy to learn - intuitive
- combines the whole employee life cycle - from recruiting to offboarding - in one platform
- Reports and Exports enable fast analyses
- interface to payroll Providers make the payroll really easy to handle

Nachteile

- some reports don't work properly - but customer service always fixes problems very fast

Vorteile

It is easy to handle. Customer Service is excellent.

Nachteile

"Berichte" does not deliver everything we need.

Vorteile

Personio is simple to use and has a pleasant user experience.

Nachteile

It can be a little slow at times, and searches could be made better.

Vorteile

functionality compared to other solutions for a company of our side
customer service and personal connection to founder

Nachteile

responsiveness and speed of the product
product release cycles

Vorteile

Easy implementation
Continuous improvement of the most important HR functionalities
Good reports
Very friendly and quick customer support

Nachteile

FTE report grouped by Cost Center would be very helpful

Vorteile

Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs.

Nachteile

Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex.

Vorteile

Personio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.

Nachteile

Due to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.

Vorteile

holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.

Nachteile

It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).

For some functions (for example data changes in the past) you need work arounds to insert data.

Vorteile

Personio covers most aspects of HR and thus delivers an all-in one solution for HR in SMEs. The platform is GDPR compliant and price/value is great. Customer service is always very helpful.

Nachteile

Some parts of Personio, especially the recruitment and analytics part, lack some important functions. However, functions are added on a regular basis and Personio is a fairly young product. Moreover, there are some edge-cases in user rights management which can not be implemented at the moment.

Vorteile

Great database, all documents can be saved on one place, time recording system, easy to use

Nachteile

Quite expensive- need to book some extra packages to use some other functions which in my opinion belongs to the basics.
Button for time recording system is only available on the aplication,

Vorteile

Easy to use and intuitive while capable of handling all HR related processes. Especially recruiting works perfect

Nachteile

I think there should be a native app for this solution which has the same quality than the web version

Vorteile

After switching from a more than 10 years old legacy system it does provide a very little improvement. 1 point for being accessible in a browser.

Nachteile

Login: While providing 2-factor Authentication it regulary asks for a 3rd factor. regardless of multiple reports there are no efforts to fix this odd behavior.

UX: It is hard to use, annoying and frustrating.

Support: When reporting bugs to the Personio support it refuses to support with the explanation that there is a special representative egligble to write support request to avoid misuse. I've never heard such an awkward refusal in improving a product.

Vorteile

Not much. We're dissatisfied with the product and customer support.

Nachteile

Bad UI/UX. They're trying to lock us into long term contracts.

Vorteile

- its very flexibel and you can add various fields e.g. training data
- you can send out reminders to the departments and supervisors
- we included our on- and offboarding process also in the tool
- very friedly and helpful team

Nachteile

- some little bugs but nothing serious.. :)

Vorteile

Usability
Customer service
Logical Interface

Nachteile

sometimes you have to build a feature/rule/ process (onboarding/offboarding) from scratch yourself with different bricks, takes some time.

Vorteile

a lot of different functions in the field of HR

Nachteile

the implementation tooks a lot of time

Vorteile

Personio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order.

As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices.

Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes.

Easy to use and well accepted by everyone in the company. The SSO was really helpful for that

Nachteile

At the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes.

A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app

Vorteile

Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Nachteile

Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

Vorteile

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

Nachteile

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

Vorteile

La sencillez de la interfaz y su atractivo

Nachteile

El módulo de desempeño y desarrollo es algo básico

Vorteile

Personio me permet de centraliser toutes les informations RH en un seul endroit. Il me permet de poser mes congés de manière simple et efficace. Il me permet aussi d'avoir accès en un ensemble d'information employé au même endroit, ce qui est très pratique en tant que collaborateur.

Nachteile

Aucun point en vue de mon utilisation actuelle.

Vorteile

For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.

Nachteile

The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.

Vorteile

Easy to use, Suite the needs of small to middle size companies well, very good Customer Support

Nachteile

The Performence, Feedback & Development Moduleis very basic

In Betracht gezogene Alternativen

Vorteile

It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work.
Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Nachteile

Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

Vorteile

The software is easy to use and self-explanatory. It makes my daily work as a HR Manager easier

Nachteile

Some features, like talent pool are not available yet

Vorteile

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

Nachteile

from time to performance/availability issues

Vorteile

- Self service
- Interface
- Usability
- Integration of the external payroll
- Customer Service

Nachteile

- Report section is not very detailed and not very accurate
- Vacation calculation is not functioning very well, the set up of the vacation model is quite tricky
- Some system attribute-fields are none-customisable

Vorteile

- Interface
- Flexibility
- Different roles
- Automatization

Nachteile

- Reporting (Recruiting KPIs, Self designed reports)
- Payroll

Vorteile

I love that it is very intuitively made, that I am able to see everything what I need for the documents and HR processes, also able to write a feedback about the employee interview

Nachteile

I would add additional fun features in the end of the year, like a statistics

Vorteile

On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.

Nachteile

Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.

Vorteile

Covers all the important bases in terms of functionality:

- Employee File
- Salary Administration
- Team Calendar
- Attendance & Absence management

The menu is intuitive and compared to other solutions it does a great job of making navigation easy.

Nachteile

It takes a while to understand how it all works together, but that is to be expected by a software that brings together that many functions.

Vorteile

Their new ui is a bit more appealing than before. Still not easy to find what you need.

Nachteile

Hard to find what you need. Especially when related to documents. Response time is also lacking.

Vorteile

- easy to use
- covers many topics in the HR area
- great customer support
- constant advancement

Nachteile

there are no big cons, only small things and they improve these things constantly and they are always open to suggestions

Vorteile

Easy to use for employees; easy, no frill design, good configuration possibilities; improvement ideas are always forwarded to the Product team and, if possible, implemented quickly

Nachteile

Sometimes very long loading times; reports function not ideal (can be fixed with work arounds but needs extra time)

Vorteile

easy to train for new team members
clear layout and processes

Nachteile

sometimes too many clicks
not able to save settings from the working process before
more flexibility for different layouts in job postings

Vorteile

The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.

Nachteile

I would like to have more templates in order to set up personio quicker.
Exp.
Mail-templates
Feedback-templates
Ref. Letter templates etc

Vorteile

- Recruitiung-Tool
- all in all: transparency

Nachteile

We have a lot of different "Due-Dates", sometimes it's hard to keep an overview.

Vorteile

Easy and fast to use for all recruiting, time stamp and absence approval processes. For me this is crucial as a supervisor. Because I don’t want to spend time on trainings and bad user interfaces. Great support especially when you have ideas for further improvements.

Nachteile

Till now there is nothing to complain about.

Vorteile

Absolutely user friendly surface, very easy to start with, cloud based and usable from everywhere, easy to use statistics.

Nachteile

Unfortunately not flexibel on special time tracking (e.g. Shift workers) and missing "Blog-Feature" means individual news-feed not available.

Vorteile

It´s easy to use and not complicated to explain for new joiners

Nachteile

That you cannot decide how to log on. With google or password
Use different mail addresses

Vorteile

-easy to learn for everyone,
-good support from the devoloper
-clean interface
-good export functinality
-possible to create own worklfows

Nachteile

-list feature must be more simple
-recruitment part must more flexible
-some fields are without access
-creation of templates needs easier steps

Vorteile

It's intuitive. It doesn't take long to understand the tools. And the costumer service is always so nice and friendly. They really want to understand the problem and help! Really great team!!

Nachteile

The document template function often does not work properly and it takes long to change it.