Envoke – Bewertungsseite 2

Vorteile

Easy to establish graphic communication with your customers.

Nachteile

Honestly, I do not find anything missing or that I do not like.

Vorteile

The builder is both easy and intuitive to use. An important combination for email marketers who are on the platform daily.

Nachteile

I find that there is a lag when creating custom HTML emails - have not tested this out since the new update.

In Betracht gezogene Alternativen

Brevo

Warum Envoke gewählt wurde

Email ending up in junk.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Envoke

Came highly recommended.

Vorteile

I enjoyed how easy it was to use. It makes email marketing a breeze with being able to change graphics, upload lists and manage unsubscribes so easily.

Nachteile

I really enjoy using the software and there's not much I don't like about it. Everything was wasy to use and we have excellent open rates using envoke compared to our CRMs.

Vorteile

Easy to use, won't see any cluttered information

Nachteile

Can't search specifics, it would be better if I could search my leads by their email

Vorteile

I love how easy and straightforward it is to work with Envoke. It's user friendly and simple.

Nachteile

The formatting can sometimes be a bit glitchy, but it's minor and rare.

Vorteile

The support we receive from customer service is stellar.

Nachteile

I only personally use it every 4 times a year and I don't find it to be overly intuitive - particularly when I'm creating distribution lists 'interests' - the naming convention is odd to me and because I use it so infrequently I find it quite foreign every time I use it. Operator issue though - I'm sure if I used it more often it would be much easier.

Vorteile

ease of use, customizable fields, and excellent quick customer service

Nachteile

integration with other software. however as the company grows more and more options are becoming available

Vorteile

Ease of use. Templates are easily updated, much improved from years ago. Customer service and info sessions are much appreciated.

Nachteile

Sometimes send times vary too much from a few minutes to a few hours (when the server is down or too busy I'm guessing). Our newsletters are sometimes time sensitive therefore "sent" time is important.

Vorteile

The advanced stats for clicks, opens, tracked URLs, failures, etc. The speed at which support tickets are resolved.

Nachteile

Hard to say, I've always found it easy to use and have never had a bad experience with the software/application.

Vorteile

Envoke is easy to use, easy to navigate and is well supported by customer service representatives. Also has fantastic statistics on sent emails which help to analyze how well communications are or are not working for you. Really amazing software and I'd highly recommend it.

Nachteile

The only item I sometimes find frustrating is that the interface won't let you make too many formatting or layout changes. That is honestly the only item that can sometimes be frustrating to work with.

Vorteile

It’s affordable and easy to connect with support when needed.

Nachteile

There was nothing that I didn’t like. The only thing that I would recommend is that videos and tutorials are embedded directly into the site as opposed to bringing you away to another location.

Vorteile

I think the ability to not only segment your email lists, but also solid templates that you can use and modify, or build new ones from scratch.

Nachteile

Integration hasn't really been a problem, but its tricky having images or text transfer within an email inside a template that will scale easily between desktop and mobile. Until you're more familiar with what it can and can't do, it takes some adjustment.

In Betracht gezogene Alternativen

Campaign Monitor by Marigold und Mailchimp

Gründe für den Wechsel zu Envoke

Both of the other options were much more expensive, and were much larger than what we needed. The fact that Envoke did everything WE wanted it to do, and it was Canadian helped make our decision. And, the most reasonably priced.

Vorteile

Customer management is easy to follow.
Allows custom fields to be uploaded and dynamically included in messages.
Excellent customization on message content.
Quick and helpful support team.

Nachteile

No problems encountered while using the software.
Maybe offer low-price/low-volume options on the pricing page for smaller businesses.

Vorteile

- Securely stored in Canada
- Great functionality and easily customizable for different audiences
- Excellent training resources
- Exceptional customer service and technical support

Nachteile

- Takes a little while to get used to compared with other similar software, but once you do it's easy to use

In Betracht gezogene Alternativen

ActiveCampaign und Zoho Mail

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu Envoke

- Product information clear, including storage in Canada - Easier to use - Working with other reputable customers - Better functionality - Better customer support

Vorteile

Standardization of messaging to external groups. Support staff. Training. Layout is great and generally customizable the way we need it to appear.

Nachteile

Sometimes I struggle with the way the site is laid out and the naming convention of the functions don't necessarily align with standard naming conventions. One day when I have time I would like to sit with support on the phone and go through these issues - I know they would be receptive.

Vorteile

I liked that my emails look professional and that it's easy to use. I love that it's low cost. Most importantly, it makes compliance with Canada's Anti-Spam Legislation easy.

Nachteile

I'd like to see more font options so that I could match my branding.

Vorteile

They are constantly expanding the features and functionality of the program. They are extremely responsive to customer input and requests. The program itself is relatively easy to use (getting easier all the time) and if there are new features there is great documentation and support with them. Customers can even get one-on-one phone tutorials if they are stuck with a feature. The pricing scheme is great: buy as many credits as you need for your company, and they don't expire.

Nachteile

Some basic features are still missing / a bit awkward (e.g. different colored text within a paragraph isn't possible yet). Making a template is easy; using it is still a bit awkward.

Vorteile

Their customer service/support centre is very fast, efficient, and responsive. It is very reassuring to know that if you have a problem, it is going to be addressed and fixed quickly.

Nachteile

It would be nice if exported files (in Excel) kept French accents and special characters formatting, automatically. One still needs to go through some extra steps in Excel in order for the accents and special characters to show correctly.

Vorteile

Envoke is user friendly, and within minutes eye catching and professional email campaigns can be created. Metrics / Stats are immediately available, and comprehensive that enables to determine impact and where to improve. Specific actions / clicks can be checked, and it also shows emails that should be reviewed. Support staff is knowledgeable and explains in a way that is easy to understand and implement. Highly recommend Envoke !

Nachteile

No problems or issues have been experienced to date.

Vorteile

We use the email portion, which is easy to learn and use. The WYSIWYG editor is intuitive, but you also have full creative control if have access to Dreamweaver.

Nachteile

The only downside in my experience is the absence of A/B testing.

Vorteile

After researching various newsletter software, Envoke seemed to check all the boxes of its competitors and we felt provided a better overall value. A bonus was that it's a Canadian owned company which put a high emphasis on following Canada's CASL legislation.

Nachteile

So far we have not had any negative issues with the software and any minor issue has been cleared up quickly with prompt customer service.

Vorteile

The Envoke interface is easy to use and we were able to set ourselves up quickly. Most importantly, the excellent customer service is reassuring and helpful when using the product.

Nachteile

We use Envoke to manage our contacts database and email campaigns. So far, there is no element that I find myself disliking about the product in relation to how we use it.

Vorteile

Ease of use and organization of email list.

Nachteile

There really wasn’t much bad to say about this software.

Vorteile

It has all the functionality I need to customize a newsletter for my purposes. I can import a contact list easily, track usage stats, and modify the content as needed.
The customer support is prompt and comprehensive.
It is also great value for the money.

Nachteile

I haven't experienced any downsides yet.

Vorteile

I love the ability to customise and maintain my campaign database. My email signups are in a great, easy to use database as well!

Nachteile

First off, I'm averse to change, in any form! So the user interface overhaul about a year ago made me nervous, but after an hour of playing around, it was WELL worth it!

Vorteile

price was within budget and tech support is on point

Nachteile

not as many templates to choose from compared to other companies

In Betracht gezogene Alternativen

Mailchimp

Gründe für den Wechsel zu Envoke

Price, company size and location

Vorteile

The Envoke software is easy to use and the web portal can be navigated without requiring a lot of technical knowledge.

Nachteile

So, far I am not aware of anything our company does not like about the software.

Vorteile

1. Data held in Canada
2. Fairly easy to learn < 1 day
3. Excellent start-up support
4. Very professional appearance
5. Very good instructional videos

Nachteile

Getting photographs licensed from an internet provider did not fit very well. Having Envoke provide a data base of stock photographs would be helpful.

Vorteile

User friendly, great training tools and response to help is fast and efficient.

Nachteile

I can't think of anything. Features that may not be present, once you submit a request or enquiry, an alternative or answer is suggested.

Vorteile

the interface is intuitive and easy to use.

Nachteile

I have no negative comments to make at this time. The software performs as needed.

Vorteile

Being able to import email lists and set up customized lists.

Nachteile

I haven't found any so far. Any problems, there are videos that are very helpful.

Vorteile

It is so easy to use! I just started using Envoke about a month ago and I love it! Lots of online tools to help me solve any questions.

Nachteile

I don't have any really.... I had great training on how to use it and I keep developing my understanding of the program.

Vorteile

Very customizable features; consent status helpful; analytics are very useful and helpful. Used to using Mailchimp so this is a very good alternative!

Nachteile

Not always intuitive to use some features and get started (big learning curve); interface is sometimes glitchy on the campaign creator; interface not too "flashy" or modern looking.

Vorteile

This is an easy to use system and works well for our company! would recommend to anyone looking for easy and quick way to communicate with clients

Vorteile

The interface is intuitive and very easy to learn. Moreover, it is easy to customize and update the design of our newsletters.

Vorteile

The ease of use and customer service takes away the headaches of CASL compliance. The construction of emails was straightforward, as was the uploading of the databases.

Nachteile

Nothing bad to say at all. The process was no more complicated than creating an email in outlook and using my contacts.

Vorteile

The templates makes our email campaigns faster to create and all the analytics we get for every campaign helps us to build up stronger communication with our audience. The interface is very friendly and requires minimal training, so we can work on getting the information our without spending time.

Vorteile

We appreciate the feedback that the statistics provide for us. This information is quite valuable. In addition, our clientele are quite happy with this type of information.

Nachteile

It my be beneficial if there were more documentation on how to set-up the initial templates as well as what to do with the revoked / bounced emails.