EasyWebinar

Vorteile

Ease of Use and Customer Support are Fantastic!

Nachteile

Don't have any negatives really. Only one request I'd like them to offer more customized templates as an added feature

Vorteile

It's easy to set up and plan your webinar and then make small changes anytime you need. I also like the evergreen webinar capability.

Nachteile

I'd like to see the evergreen webinar have more functionality to look like it's live. So adding an active chat box with people chatting would be really cool. Another service has this. I wish support would get back to me a little faster. They average about 4-8 hours. That can be frustrating when you need to get something done quickly.

Vorteile

I originally heard good things about it - but had a poor experience overall.

Nachteile

Not very user friendly - can't even add images if you're uploading it to the automated email through their platform. You need to upload it to your server first. Other things are similar to this where the tech side should be simple but it seems more complicated.

Their customer service was also very poor. 2 ppl told me contradicting information. One representative told me I couldn't get a refund after the trial (but it says something different in their legal disclaimer), and he often took 5 days or even a week to respond me! He said he would look until the refund, but didn't even respond me for one week, even though I sent 3 follow up emails. Very poor customer service.

Vorteile

I like that the software had many features of the more costly systems but at a reasonable price with no contracts to sign. It allow me to branch out and reach more people with better tracking.

Nachteile

I had some trouble getting through to customer service about some technical issues I had setting up my first webinar. Eventually the issue was resolved, and I was given a credit for the month during which I was not able to use the platform.

Vorteile

It was easy to get setup and I appreciate that there isn't a bunch of extra features to make the interface and user experience confusing.

Nachteile

The software feels like it's due for an overhaul to tighten everything up so that interface, onboarding, setup wizards are all streamlined and working together seamlessly to give a really polished experience. For what we need it for, it works great - it just feels like Easy webinar could really shine by taking time to tighten up - especially for new user onboarding.

Vorteile

EasyWebinar is easy to use but of course, you've already implemented that in your brand name :-)
Your customer support is fast and knowledgeable so you're never out there on your own if you run into a wall.
The very best part of about this software is that it's always improving. You guys are here to stay and you care.

Nachteile

I wish there were better registration and thank you page templates, but you guys are integrated with other software out there that it makes it easy to connect. So I don't consider it a big set back.

Vorteile

I definitely enjoyed the ease of uploading and the quality and ease of the landing/registration pages. I enjoyed the fact that the software integrated with my email system.

Nachteile

I really did not like the fact that the software did not integrate with click funnels and it seems as though it did in the past. I also didn't like that some of my users could not hear me and had to download the app on their phones to get things to work.

Vorteile

EasyWebinar is a great value for the investment. What you get for what you pay is so good I'm not sure how EasyWebinar is making money! They keep optimizing existing features and adding new features. It's one of the best, if not the best business tools investments I have made.

Nachteile

There are so many options it takes a little while to come up the learning curve.

Vorteile

I like the ability to buy the lifetime membership. One less thing to worry about paying for my business, monthly. And the customer support is pretty good.

Nachteile

Not a drag-and-drop design. Could look a little more professional and upscale.

Vorteile

The base tool is intuitive. You never need to go deeper. The 30 Day training modules in bit size chunks provided a through understanding of all features and functionality. For those who want a more customized look and feel, all you need is some HTML and CSS.

Nachteile

Need to eliminate Google Plus share option. DOA for a while now. Corpse is cold at this point.

Vorteile

Metadata serves as the sole platform for distributing all digital advertisements across multiple channels and comparing the measurements of our entire advertisement structure, as well as providing a diverse range of campaign schemas and demographics.

Nachteile

The file is difficult to access due to its size.

Vorteile

For the money Easywebinar is incredible. It's loaded with features for both live and autmoated webinars. I don't know of another system that allows you to do so much while only using one platform. The customer support and coaching is really top-notch. Skip was really helpful to me personally as he answered questions about the product but also helped me develop a strategy.

Nachteile

The setup is a little confusing. You'll need to use video walkthrough's and probably get on a chat with the team. My least favorite thing was discovering I'd need to use 3rd party video hosting for my automated webinar. This is an added cost and it wasn't clear to me that Easywebinar doesn't host the video for the automated webinar.

Vorteile

The potential I believed it had. They started strong with personalized support, but that is short lived.

If you are seasoned in webinars, the reputation is great... If you are new, however.... forget it.

Nachteile

Mostly, the lack of personal communication when asking for support. I had two separate issues that were never fully addressed. I received coined/automated responses but never real answers to my questions. It was deeply frustrating after writing in five times and I just chose to close my account. I sincerely feel I wasted my money.

There were many aspects to uploading a webinar that were not simplified and required customer support as they were not automated or simple. Very time consuming...

Vorteile

Easy to use, always there to help, makes sure their customers know and understand their product.

Nachteile

I like everything about the software. There is nothing I do not like. I am still using it today!

Vorteile

The software is easy to use and stable.

Nachteile

In the beginning it was a bit difficult to get it going, but after a few updates this issue was solved.

Vorteile

Pros:
- Easy to turn a webinar evergreen
- Can show your camera and slides at the same time
- Fantastic customer service!!
- I like that the replay page has a chat box so that people can still ask questions and they come to me by email.

Nachteile

- Can't see open rates on emails without buying another software. This was a deal breaker.
- Have to pay even more for a date merge field if I link EW with my own email provider. This made it very difficult to send out emails on time for the live webinar and the evergreen webinar just gets the email right away, even if they signed up for a class starting 15 minutes from now.
- The in house email templates were very difficult to edit.
- Would love to see more options for landing pages, though the ones they have are good.
- Would like to see more detailed reporting and stats. If I run a webinar live for three days, I can't easily see how many registrants and attendees for each time slot.

Vorteile

like the timed event feature , where u can track the registrants engagement easily whether or not he/she is on your webinar or not in real time. integration with you tube and google hangout if awesome.

Nachteile

limit on the number of user should be more then 100, it uses free software like you tube and google hangout which makes sometimes some security concerns.

Vorteile

Easy to use and the support is always there for you and very quick to answer with options that actually work.

Nachteile

Nothing yet. We are still setting up our first webinar which is always the hardest as you are learning as you go but it seems to be very easy.

Vorteile

You don't need tech experience! All the help articles and videos are so thorough. The support team is also very responsive and has sent me personalized video tutorials when I've gotten stuck.

Nachteile

I would love to see more templates and customization options for beginners (without needing advanced CSS code), but the templates they do have are a great start.

Vorteile

Ease of use
Functionality
High latency
Continuous uptime
Easily integrated

Nachteile

None... I seriously could not find a single problem!

Vorteile

the automation, and the support that was available

Nachteile

finding key tabs was difficult, I think if they made them bigger it would save a lot of time

Vorteile

The chat feature makes everything super easy!

Nachteile

Sometimes there is a bug with the sound and browser. Chat lagged by 25 min on live webinar

Vorteile

That it simplified the process of hosting, running and creating webinars and funnels - like A, B, C - 1, 2, 3. I have tried them all - literally, no exaggeration, and nothing has come close to Easy webinars configuration AND the level of customer support. NOTHING.

Nachteile

There is nothing I do not like about this software.

Vorteile

Actually how easy it is to set up and start using it

Nachteile

Nothing was wrong, so far I like everything

Vorteile

Once you know how to do a set up, you can easily duplicate it for future webinars.

Nachteile

The YouTube logo is seen for doing webinars on demand and would be great if that can be not shown

Vorteile

It's super easy to set up. I've been running automated webinars on it for years and never had a tech issue! Also love the ability to host live webinars in the same platform. Support is also always super helpful and quick to respond

Nachteile

In the legacy plan there is a limited ability to segment emails sent out after the webinar but this is now available on the new platform

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Warum EasyWebinar gewählt wurde

Zuvor genutzte Software

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Vorteile

The assistance/customer support I received from [sensitive content hidden] helped in leaps and bounds to ensure the day went smoothly and that my client was at ease for any and all questions they had regarding the day, the set up and the platform. [sensitive content hidden] managed to explain things incredibly well to me and also ensured he was able to assist me where possible. A massive thank you to him for providing that level of comfort for an often stressful time when launching an online event.

Nachteile

Only being able to contact people at certain working hours

Vorteile

The support team is very helpful and the app works very well

Nachteile

I think the design of the pages could be improved, as it’s not always intuitive to work with.

Vorteile

I had an issue with my embeddable widget on Showit. [sensitive content hidden] was timely and had great communication and saw to it that the team personally fixed my issue by changing the code.

Nachteile

No issues - any issues I've had had always been addressed promptly

Vorteile

I was looking for a basic and easy to use webinar platform that wasn't too expensive, especially to run automated webinars

Nachteile

The only issue was that there were some tech problems during my launches, especially the registration widget on my Clickfunnels landing page and I was running FB ads so I had to pause my ads until it was fixed, and leads were very frustrated at not being able to register. However the support and tech team were really great at fixing it ASAP, even though they were not responding immediately, especially on weekends, in time they responded and fixed things much quicker

Vorteile

Rakesh jumped straight on a call, understood the requirements, took them away and helped me in the chat throughout.

Nachteile

Response time was slightly longer than usual, but was a compicated issue so can be expected

Vorteile

Great customer service from [sensitive content hidden]. Quick and solved the problem.

Nachteile

It's tech-heavy and time consuming to set up

Vorteile

The customer service and how they walk you through all of the features so you can understand exactly what the platform does. [sensitive content hidden] have been extremely helpful with walking me through the platform and helping with any issues.

Nachteile

so far I have no cons so far. maybe just that the design would be easier with less of a lag.

Vorteile

EasyWebinar is awesome. It's like a total game-changer for me and my clients! The evergreen funnel mixed with Facebook and Google ads was phenomenal at getting my clients more leads and more revenue. Also support is great, if you ever need help with anything. Quick to respond and actually helpful. EasyWebinar is the webinar software I recommend.

Nachteile

Not too many cons. They just made a big update which made me go and re-learn which was kind of annoying, but not that big of a deal. Especially, since the new version is even better than it was.

Vorteile

The function and ease of use. Did a webinar with over 100 people and had no complaints from anyone!

Nachteile

Can't think of anything that I didn't like about my experience.

Vorteile

There are a LOT of moving parts involved when it comes to setting up, planning, and running a webinar. Therefore, I LOVE the layout and the simple tabs inside the EW system because it ensures I don't forget anything or miss a step as I'm planning things out. I also love the ease of making a live webinar evergreen, or even changing my mind last minute and choosing to make an evergreen one live. The versatility and ease of use makes EW the absolute best system out there (I've never used another webinar system, but when my friends talk about how they wish they could do certain things in whatever system they're using, I find myself saying, "Oh I can do that with EasyWebinar." I'm so glad I found EW :-)

Nachteile

What I like least is that I wish I could use a live chatbox FROM EasyWebinar, rather than having to use a third party one (like Chatroll). Using Chatroll is yet another "thing" I have to add on that I wish I didn't need. Yes, EasyWebinar has a chatbox, but not one I can use during an automated webinar. In other words, I wish I could run a truly hybrid webinar from within EW by having my recorded webinar going while using EW's built-in chat box features so I can answer questions live. The other thing I wish for is that I wish I could see a calendar (see the whole month at a glance) with what automated webinars I'm placing on what days. For example, I wish I could see that Evergreen Webinar "A" is running on these particular dates/times in March so I could quickly add in Evergreen Webinar "B" on non-conflicting days and times in March as well. As it is now, I have to do a lot of scribbling down dates and times and then clicking back and forth to make sure my other webinar isn't competing against my new webinar because I can't see how everything is laid out. I wish I could do that.

Vorteile

One of the things that I like about EasyWebinar is, the scarcity features available in EasyWebinar e.g. when you are talking about the offer in the Webinar Video, you can make it show CTA with the countdown that takes users to the offer Landing Page. This helps in improving the conversions.

Apart from this, EasyWebinar has a simple-to-use interface, so it doesn't take much time to learn.

Also, talking about the duplicate webinar feature in the software really helps to speed up the Webinar Creation process (when you already have a few webinars already set up).

Nachteile

EasyWebinar is a bit on the pricey side.

Vorteile

There were a lot of instruction videos which made set up pretty easy. It was nice to have the option to send reminders from EasyWebinar to registrants.
I do like the automation feature.

Nachteile

I found it frustrating that I couldn't add a Google Slide presentation without converting it to a PowerPoint format and there was no place to have the notes while going along with the presentation.
I would have liked to see the results on the emails that were sent out to see the open and click through rates so I could adjust as needed.
I would have liked clearer instructions on connecting Easy Webinar to CRM such as Active Campaign. It was very convuluted and didn't work at all.
During the webinar presentations, I kept getting messages saying my internet was unstable and it even kicked me off at one point while I was live with attendees, even though I was five inches away from my router and was plugged in with stable internet on my end. Tech support was unable to assist with this issue.
Also during my presentation, I switch back from having the camera view to screen sharing, when I switched to the camera view, my presentation disappeared and I had to reload it, scroll to find the right slide which was very cumbersome. I would have liked to have an option to switch back and forth between the two views seemlessly.

I will be looking for a better platform to use for both my live and automated webinars, there were too many issues during the live presentations.

Vorteile

Not only is Easy Webinar very easy to use, it also simplifies the process of building out landing pages for your events. The thing I like most about using Easy Webinar is their outstanding customer service support.

Nachteile

I have no complaints about the software.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu EasyWebinar

Vorteile

Integration with zapier and highly used CRM tools. Fast support

Nachteile

No upload feature of my video. Upgrading attendee seats while the event is in progress seems not instantaneously

Vorteile

EasyWebinar offers and easy to use webinar service. You can create live and evergreen events by the click of a button. When you go live, you can record the event and offer an instant replay or turn it into an every green event that can be streamed live at anytime you choose. I also like that I can download my recorded events for later use.

I really like that there is an email system built into EasyWebinar. I can create custom emails and set a time for them to go to anyone registered for my event before or after the event.

During my webinars I can engage with attendees in the chat. I can bring someone on the call live side by side. I can share offers of my products during the webinar as well.

When sharing a presentation during my webinar I can set it so my attendees are still able to see me in the corner.

Nachteile

The video quality is really poor.
The email system has glitches.
It doesn't work well with all browsers so depending on how people are tuning in they may have video or sound issues.

Vorteile

I like the options it offers me to sell my evergreen course. It provides various viwwing times for my audience at my discretion which gives me more control and gives my audience more of a 'live' experience. It also integrates with Convertkit so I'm able to use my own native follow up sequences. It also integrates with leadpages which is great!

Nachteile

The interface looks dated and not always intuitive. It definitely has a small company feel about it which is good for customer service but lacking in beautiful intuitive software. There were definitely a lot of questions when setting everything up.

Vorteile

This software is extremely easy to customise, use and set up. The navigation is superb, the reporting is very detailed and it links directly with all our other platforms for easy integration.

Nachteile

Can't think of anything that hasn't been good.

Vorteile

What I like most about EasyWebinar is that it's User Interface is simple to navigate, has plenty of webinar customization options, and works perfectly on iPhone/Android devices!

Nachteile

Honestly so far I have not run into anything really that makes me say I don't like something about EasyWebinar.

Vorteile

This software has been easy to use and was relatively easy to set up and we've been very grateful for the great support. The data collected has been very useful for our business.

Nachteile

Because so many people want to view things on their mobile devices, having a poorly functioning mobile app option is very unfortunate and repels many potential clients. Not being compatible with Safari is also a huge issue. Too many caveats for using this software.

Vorteile

I like how it has most if not all of the features of the other automated webinar systems out there. That is really important in this case as this was much less expensive. When looking at the design of the software, it was MUCH easier to set up than other systems.

Nachteile

The one thing I don't really like, however, I am able to deal with it, is when you click a button for already created events it shows no events. I have to click create a new event, then I​ see my other events and am able to access them that way.

Vorteile

Overall, I could not be happy with the software. I use the software for weekly demos and monthly training. It is easy to brand, easy to use, and most importantly easy for my clients.

Nachteile

In the 8 months, I have been using the software I have not found something that I believe needs improvement. I have tried others and they were far more difficult to set up.

Vorteile

I love how simple EasyWebinar is and how fast you can set something up.

Nachteile

EasyWebinar is super easy to use and I have no complaints!

Vorteile

The average person can set up a marketing channel to get their product and/or service out to their prospect. You can also create custom websites for those who want to expand their marketing. Good ROI for me situation.

Nachteile

Just need to know a bit of html to customize.

Vorteile

I really like that the people can attend the webinars at a time that's convenient for them. This is huge for me. I've been running around training and wearing myself thin. This allows me to be training and providing information while I'm asleep.

Nachteile

I haven't found anything that I can say I like "least".