SellerChamp

Vorteile

Feature-rich solution that seemingly addresses all of our needs, and great Support service that - despite time differences - always seems available when we need it!

Nachteile

Some screens too "busy"....they present a lot of details and sometimes hard to find specific bits.

Vorteile

Customer service that makes solving issues easy. Sam is the best customer service LDR Headgear LLC has ever EXPERIENCED.

Nachteile

It does not bridge the shipping cost from Shopify - Amazon

Vorteile

We used their services for eBay and Amazon for several years. Things were working very well and then just stopped. All they did was blame these channels instead of fixing the issue.

Nachteile

Although their service stopped working, they never refunded us the money that was owed.

Vorteile

The program is easy to use. I cannot imagine selling without this program. Your customer support is absolutely the best. Thank you!

Nachteile

I actually cannot think of anything that I do not like.

Vorteile

The easiest way to create listings and cross list to other platforms. I also appreciate that this software has the ability to store individual inventory locations within your warehouse.

Nachteile

It has bugs every once in a while. I've tried several other softwares in the past but nothing comes close to what Sellerchamp does. Any other software has their bugs too.

Vorteile

The intuitive design and incredibly sensible team that runs it. Changes are implemented faster than LIGHTNING!

This is the third application we have tried and it is far superior in every area.

Nachteile

Only Con that SC has is that the are new and still learning and developing. The price is reflected in that. Give SC a try and see how great it is for yourself.

The team behind this app truly care about your business and about how their role in its' success is imperative.

Vorteile

Sellerchamp integrates with Ebay and Amazon, which is what I needed. They sync my inventory across both platforms. Their tech support is quick to respond and has been helpful when the occasional bug happens. Also, I love the repricer tool. This has helped me to work my way through some stagnant older items.

Nachteile

I can't sort my 4500 items by location within the web interface. So if I want to have my employees check all items in a given area I have to export the data, and use excel to generate a report. Also, there is no place to put the date an item was purchased or the lot/invoice number. This makes tracking where each item came from impossible.

Vorteile

SellerChamp continues to overachieve and exceed my expectations. [sensitive content hidden] and the support team are amazing and extremely responsive. I am consistently impressed with their ability to follow through on rapid bug fixes and enhancements. They are actively improving their product.I have implemented 10+ ecommerce marketplace inventory/channel integration apps for my business over the years. We have built a few custom solutions ourselves. I say with confidence that SellerChamp is the best product in this category I have used to date. The more I use this software, the more I like it. The features and actions are intuitive, the integrations are comprehensive. It just works, and works very well. The app is very fast, very responsive.SellerChamp support and dev team are awesome! They respond within a few hours, and consistently follow-up until items are closed.

Nachteile

Looking forward to more customizable reports.

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Vorteile

The software is very easy to use and navigate once you learn the ins and outs.

Nachteile

There is not much to dislike. There are times when we experience errors in tracking reporting back to the platform but the SellerChamp Team quickly resolves the issue.

Vorteile

I Like that I can post quickly and easily to eBay and shopify at the same time. I plan to expand this year so I am looking at the other channels that Seller champ has provided. I get quick replies when I have questions about the platform.

Nachteile

I least like that there is a minimum amount that you must price an item on eBay for example. In those cases, I have to manually go to eBay and am not able to take advantage of the software.

Vorteile

You can clearly tell the product was designed by people who are hands-on familiar with the workflows associated with ecommerce. I continue to appreciate Sellerchamp and rely heavily on it throughout the workday. I'm finding it to be very reliable and accurate. I truly enjoy working with it.

Nachteile

Perhaps a bit pricey, but the features it offers makes it worthwhile.

Vorteile

They're very professional. They will give you an update on the problem and will fix it ASAP.

Nachteile

The integration was excellent. However, sometimes we may encounter bugs, but it's just a back-end issue and the IT team will fix it right away.

Vorteile

Customer Service was wonderful when I was connected to a person who was educated and was able to provide support.

Nachteile

Difficult to use platform, Too many steps for something that should be simple and straightforward.

Vorteile

I love the ease of listing on multiple platforms and that this software allows me to use my scanner to scan the products into the system, saving me the time of having to enter it manually.

Nachteile

I’d like it to directly link Facebook to this software. However, I can link Facebook to my Shopify, which is linked to SellerChamp and post products using Shopify as the middle man, to help curve this very mild inconvenience. Overall, The trouble and time this software saves is priceless though.

Vorteile

The best thing is it's all the same inventory and the software controls what goes where and how many. This software makes it easy to list inventory, (we have scanned whole pallets in minutes) to automatic/smart orders to correct fulfillment channels.

Nachteile

NA

Vorteile

Customer service is very responsive except on weekends

Nachteile

It does not integrate with Etsy. If It syncs it does so sometimes right away and sometimes it takes two days and sometimes never. I canceled two sales this week due to the stock not updating after a sale on EBAY.
Etsy Issues: Tags, Photos, Pricing, and details must be manually input, It does not sync easily with the Sellerchamp.

Vorteile

Application is user friendly and does work well. The team believes in constant improvement and they have come long way since they started.
I started using sellerchamp 2 years back and since then i am very satisfied with the application.

Nachteile

It works well for my kind of application, donot see any flaws.

Vorteile

There are so many positives about this software. Developers help you get started and are there for any help or explanation. Once set up, it basically runs itself. I generally use SellerChamp to share all of my inventory amongst several e-commerce sites. It not only sets up the listing but keeps track of inventory so I don't over-sell merchandise. It also has a repricer along with an FBA shipping module.

Nachteile

No faults with this software, just need more time to learn all of its features.

Vorteile

Quick-lister & automation features are working very well.

Nachteile

We are doing complicated things so things do get a bit complicated.

Vorteile

Best Multi_Channel Listing Tool & Inventory Management Software
Ease to Use & Implement Fantastic Service & Support . Affordable & Awesome.

Nachteile

None!
Wish we had Implemented it a lot sooner.

Vorteile

I only like that I will always talk bad about it. To everyone

Nachteile

Nothing

Vorteile

I purchased this product specifically to integrate my Amazon and eBay selling channels. I also wanted to integrate a dropship inventory feed with my eBay channel. This product was the answer.

Nachteile

I have needed assistance in setting up my integrations despite the help articles.

Vorteile

It has everything needed to list items easily and efficiently. I have tried every software out there and this is head and shoulders above the rest!

Nachteile

No cons whatsoever. There were issues originally but all I did was email the reps and he fixed the issues right away. The software is flawless.

Vorteile

There are numerous useful options for inventory management (variations, grouping, location, etc.) I absolutely love the bar code scanner option. It saves me a ton of time and the fact SellerChamps uploads all product images as well is a huge help. The customer service is outstanding. They 100% do believe in their program and will take as much time as needed to get all set up.

Nachteile

Not crazy about the live updates on product listings. I understand it has to be enabled for the quantity tracking feature but it would be nice to have a "Lock Listing" option where the details could not be changed without your permission. With so many inaccurate descriptions/images out there, I do not want anyone else editing my products.

Vorteile

Cost is reasonable. It has worked as advertised and the support is first rate. Problems that I have run into are quickly tackled by support team. Plus: I rarely have to use it at all because is just does its job.

Nachteile

I find it a little confusing and non-intuitive in some aspects if I have to bring in product, other than the listings I initiate at Amazon which are a no-brainer.

Vorteile

Ease of use once learned and their customer service team. They have assisted me with making SellerChamp more compatible with my needs. Their team has also been very helpful even when I've had emergencies within the selling platforms. We've been able to accomplish resolution to platform issues on SellerChamp's end when the selling platform wasn't able to fix the issue. That's pretty amazing!

Nachteile

That inventory can not be added with a mobile device. A scan UPC option from a phone or scanner would be amazing.

Vorteile

The willingness and motivation of the the reps to work through EVERY hurtle in a professional manner, and doing so very quickly and efficiently! This software has CHANGED the game for our business!

Nachteile

I honestly do not have any complaints at all. There are resources that I do not yet understand, but I am confident that with assistance from the reps I soon will.

Vorteile

SellerChamp is an approachable hands on company and they will walk you through any issue or concern every step of the way.

Nachteile

I don't have a con about SellerChamp. I personally get frustrated when I can't make my master store transfer over to the other stores.

Vorteile

SellerChamp's application works extremely well. The work culture seems to focus on growth and consistent improvement for its users.

Nachteile

SellerChamp app sometimes crashes unexpectedly. Data can be lost forcing users to start again from the beginning.

Vorteile

Great to manage many selling channels.

Excellent customer support!

Nachteile

Mainly good experience with very little complaints.

Vorteile

The best software ever and the best work team. thanks alot to [sensitive content hidden] for all their help. They are professional and take care of everything. Really appreciate all the work they put in. Now I can list my products easily. I advise everyone to work with Seller Champ.

Nachteile

There are no negatives. The best software ever

Vorteile

Such a time saver and could not live without it! Customer service is excellent

Nachteile

So far no complaints all is well

Vorteile

Too much to type and don’t have too much time to spend on this

Nachteile

? Too much to type and don’t have too much time to spend on this

Vorteile

Customer service is excellent and the product works as it is supposed to without glitches.

Nachteile

None - it's the best inventory management software we have used.

Vorteile

I really love the ability to list a product using the barcode. That is a feature not found on similar apps. Product listing is so much faster and easier.

Nachteile

Sometime the app crashes and I have to wait for a while before being able to use it.

Vorteile

User friendly. Easy to learn.Great technical support.

Nachteile

Some of the errors shown during Lsting are NOT explained well.

Vorteile

They have fantastic customer service. It is hard to learn any new software and they all have learning curves, each approaching things differently. SellerChamp has one on one assistance available for set up and a quick chat system for ongoing issues. They actually fix problems, I have found most third parties want to keep adding new features more so then they like to go back and fix things and SellerChamp has been a breath of fresh air as I have seen a number of things corrected and quickly (I have been using them for more then six months).

Nachteile

Its hard to switch to a new management company (I have done so quite a few times). I can't express how wonderful it was to have someone to actually talk/chat with about my questions. It was easy to import my items in but all the little nuances are tough to learn.

Vorteile

The software set up was extremely easy and fast: adding and connecting our marketplace stores, channel integration (in our case, Walmart Seller account <> Amazon FBA), integration with our ShipStation account.
The FBA shipping workflow is amazingly smooth, loving the fact that when you create your shipment manually (as opposed to uploading a shipment file), SellerChamp displays the FBA center where your product will be shipped, and in some cases allows you to select the FBA center if Amazon suggested more than one option!
The greatest feature in my view is the Manifest product lookup pulling marketplace product data for closer analysis/review to determine what we'd like/are allowed to list, and hence build a sourcing order.

Nachteile

Slightly slow when looking up big manifest files, but still better that other competition software we tried in the past. The application will certainly gain in increasing the bandwidth/servers size (?) to speed up data mining.

Vorteile

So easy to use, and constant tech support. There is a tech chat button on every page of the platform, just click it and in less than five minutes is a very patient tech support agent that will walk you through your issues.
Premium product that allows you to import from the channel you have your inventory managed and the ability to import that stock to any sales channel. Plus you scan in the UPC and the app will build a listing for you. Also love the professional listing templates.

Nachteile

The only cons I can find are very petty, but I do like to be as complete as possible. The first con is that the woo commerce listing page only has on description area, there is no where to put a short description. Mercari & Poshmark platforms are not supported, but only one platform supports them and it is expensive, so I will stick with SellerChamp as the benefits of being able to prevent overselling and having all of my listings look PRO across all my selling platforms.

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Warum SellerChamp gewählt wurde

Zuvor genutzte Software

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Vorteile

Sellerchamp is by far the easiest and most user-friendly software I have ever used. Improvements are always being made and customer support incredibly fast, easy, and helpful when you need it. Functionality is great for wholesalers and resellers. No one puts as much care and attention as much as Sellerchamp does!

Nachteile

There is a lot of room for improvement to make sellerchamp even better than it currently is. I'd like to see a integrated shipping calculator so users can see a estimated shipping cost based off of size and weight to determine if a product is worth selling online. I'd also like to see more marketplace availability such as Mercari, poshmark, and Facebook marketplace. And improvements on categories can most definitely be made; many times categories can be wrong, mostly due because the search engine only looks up the first few words from the title, which may not be enough to determine what the product is. It'd also be great if in person orders can be made, similar to a POS System. Customizable price tags would be amazing and lastly, I hope that it can be an option for orders to be automatically picked from their location rather than having to go into the orders page and manually pick from location. I ship out and pick my orders using shipstation which sometimes leaves a preexisting location. This can be an issue when the same product is listed again in the future with a different location and if it sells again, it can show 2 different locations, despite only having one unit. This will sometimes save time in looking for products.

Vorteile

The customer service is exceptional and the Multi-Channel fulfillment - has the data synced accurately. Some features we do not use that we will in the near future. Like analyzing a pallet of individual items and drop shipping.

Nachteile

Really not that many problems to complain about. Maybe a little more fun to use

Vorteile

I needed software that could handle my dropshipping business by linking with my supplier feeds

Nachteile

SellerChamps repricing tool is very basic in its functionality, but it comes with the platform and works well as a basic repricing tool

Vorteile

The UI is very intuitive and easy to navigate. The entire product is clean and is very en-joyful to use. The software has great features that I have not seen in other similar software.

Nachteile

To date I have not observed any Cons. As stated, this has been a great experience and I am grateful for the work our ERP provider and SellerChamp have put in to enable us to make this transition.

Vorteile

The BEST support team. Sellerchamp support always responds quickly and follow up on inquiries efficiently. This is key to making this work and I appreciate their help with all integrations we have done so far. My special appreciation to [SENSITIVE CONTENT], who has been assisting us so much, always promptly and in a professional manner.

Nachteile

the order manager must be improved in my opinion. The interface and also the formulas to calculate profit.

In Betracht gezogene Alternativen

Warum SellerChamp gewählt wurde

Gründe für den Wechsel zu SellerChamp

Vorteile

Pretty fast pulling all your inventory information.

Nachteile

Listing to another channel. this whole thing is messed up really bad. after 3 weeks of back and forth of online meetings, emails, phone calls they did not get this to work.

Vorteile

First and most important is the proficiency of the support team, their understanding of customer needs and response to urgent issues are amazing. The product itself is doing great with a wide range for potential improvement. but in the current state It did what is supposed to do. The software did save us a lot of time and organized our multi channel ecommerce.

Nachteile

Although we are satisfied with the existing services but we feel that the price is a bit high , it would be more reasonable with more allowed channels.

Vorteile

First off, the price is significantly lower than comparable software. Second, this platform is 10000% committed to fixing bugs and adding new features/functionality. I've only been using SellerChamp for 6 months and every few weeks I notice improvements throughout the website. Whether it's better overall performance, or tweaking designs to make the experience more user-friendly, etc. Third, the customer service is 2nd to none. They make is super easy to report bugs and get back to you quickly. And when support isn't available the chat module tells you exactly when the team will return and get back to you.

Nachteile

There were some nagging bugs when I first began using the product. But I was reached out to by the engineering team about my issues and most of them were fixed within a matter of days. There are still a few issues that need to be fixed but I have every bit of confidence in the SellerChamp engineers. They have done an amazing job up to this point.

Vorteile

I did not like anything that I can say for certain

Nachteile

The syncing is extremely bad, the program keeps getting reset and makes the user work triple as hard

Vorteile

Easy to use and understand. and their support team is amazing for whenever you're struggling. We hire a lot of inexperienced techs and it's both intuitive and offers deep enough customization for our eCommerce veterans but forgiving enough for our newer employees.

The support team is prompt, and knowledgeable, and has been a refreshing change from our last eCommerce platform.

Nachteile

I have no major complaints. All issues we have encountered have been swiftly taken care of by their support team.

Vorteile

I liked the idea that it would sync my products out to other platforms. Little did I know how cavalier they were with your information.

Nachteile

It took me so long to get a setup call and by the time I got one, they overwrote all my product images.