TwentyThree Webinars

Vorteile

The platform is quite helpful for marketing department as it helps creating more leads with video webinars. You can analyse uploaded videos. Automatic email registration and audience management are good. Publishing and editing videos is quite easy.

Nachteile

For new users, it takes some time to learn and experience all Main features.

Vorteile

The webinar tool has been updated with great feature all round. Before the webinar, you easily set everything up, design the landing page (much better than other webinar tools) and track the attendees. During the webinar you have cool interaction features such as polls and video cards, you can play pre-recorded videos and easily switch between the speaker. Finally after the webinar, and I think this is where the edge lies: there is clear tracking, with possibility to export the attendees to your CRM. It also offers analytical tools that allow you to improve your webinars over time and really measure the value they provided. All in all, it was the most complete and affordable solution for us as we are multiple users. Most other webinar tools were priced by user which quickly made them way too expensive for our needs.

As a cherry on top of the cake - their support has been next to none, some of their team members even came over when we started with webinars to help us set up a temporary studio and give us tips on how to improve the quality.

Nachteile

The only thing I would like is a better recurring webinar setup - but given that TwentyThree quickly actions on any customer feedback, I'm sure this comment will be outdated soon.

In Betracht gezogene Alternativen

Warum TwentyThree Webinars gewählt wurde

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Vorteile

I liked that the platform was easy to use, no need to integrate or install much - basically ready to go straight off the bat. Unlike many other webinar softwares out there, TwentyThree does not require the ned-user to download a software to be able to watch a webinar, and that was very important for us, as too many clicks and complexity diminishes the likelihood of signing up for a webinar. The customer service is always on top and they have a lovely dedicated team.

Nachteile

Some functionalities are a bit clunky sometimes, such as writing simple descriptions about the webinar, and there are minor things that could definitely improve, but I think that is natural for a SaaS platform.

In Betracht gezogene Alternativen

Warum TwentyThree Webinars gewählt wurde

Zuvor genutzte Software

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Vorteile

What I liked the most is the quality of image and video rendering, the simplicity of the user interface, and that we can easily track people who attend. We have lots of available metrics, like how much time a person has attended, etc. Also, the integration with Marketo is what made us choose this webinar tool.

Nachteile

The user interface on the phone is less easy to use, but after some training we got it.

Vorteile

There are 2 reasons why we settled on 23 as our webinar software:

1) The Analytics-module is easy to use and valuable. When I can see how long time a given attendee spend with us (across webinars), I'm able to spend my time talking to people who want to talk with us. I can tailor our communication knowing that they either did not attend or watched 100 % of our material - or somewhere in-between.

2) The support is pro-active. I have not tried this before. When I setup our account, I wanted a subdomain to be used for all of our webinars, but I did not set this up correctly. I did not realize this however before 23 called, told me the mistake and instructed me how to fix it in 5 minutes. That was great.

Nachteile

A native integration with Facebooks Pixel - including automated custom events - would be great. Currently, we are setting this up manually from webinar to webinar.

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Zuvor genutzte Software

Vorteile

I love the possibility to add videos to the webinars, polls, showing participants questions to the big screen. I also love the fact that my webinars become a fully integrated part of our video page.

Nachteile

I am still missing some functionalities like being able to have more than 4 remote speakers, ensuring that all guests are connected and can see/hear us, and having better Zapier integrations so that i can map webinar registrations for each separate webinar and not for all of them at once. The video editor could be improved as well and be a bit more intuitive.

Vorteile

It's an all-in-one solution. One stop shop. That really simplifies the creation and roll-out of webinars.

Nachteile

It's still early on in development, so it's lacking a few minor features, but they appear to be on the roadmap.

Vorteile

- Most professional webinar software we have ever used, with great tracking and landingpage building functionalities
- Having insights into how long an attendee stayed helps us to individualize follow-ups
- Proactive support team

Nachteile

- Better integrations e.g. with Zapier would make our lifes even more easy

Vorteile

I really like the fact that you just need one tool to run webinars. Being able to manage registration pages, the webinar hub, emails and webinars room in one system is a real time saver.

In particular, I like the engagement tools. It's very easy and intuitive to run polls, share handouts (PDFs) and feature question live during the webinar.

Nachteile

Running a webinar from your iPhone can be a bit tricky.

Vorteile

23 is easy to use from the start, simple to set up and very intuitive. You'll have no problems running your first Webinar. The Team at 23 are incredibly helpful with any questions you might have.

The new features that 23 have introduced in Webinars 2.0 are fantastic and give a really interactive experience for the audience. The new TV cards have had great feedback as well as the handouts feature.

Its good to know the software will keep evolving to meet the user and audience needs.

Nachteile

Non - A great piece of software with a great team to back it up.

Vorteile

Best part is that you can start immediately by just using your browser but if needed you can go very deep and use external software to create video stream, integrate leads to your CRM etc.

Nachteile

Picture-in-picture when using browser to create stream. Basically I'd like receivers see my face and presentation at the same time. Of course it's possible when using external software such as OBS to create stream.

In Betracht gezogene Alternativen

Vorteile

The userbility is in high-seat and it is very easy to use.

Nachteile

It was a little unclear at out first webinar, if the webinar was live or not. We noticed that participants started to write in the chat, before we were live.