AnyDesk

Vorteile

- gute Performance
- viele Funktionen
- einfache Implementierung

Nachteile

- verliert plötzlich das Zugangspasswort sodass Kunden erst einen Zugriff freigeben müssen. Sehr problematisch bei Severn.
- IDs Ändern sich plötzlich sodass nicht mal mehr eine Fernwartung möglich ist

Vorteile

Das Programm ist einfach nutzbar für Kunden.

Nachteile

Die ständigen technischen Probleme, welche eine professionelle Nutzung verhindert.
Manchmal öffnet sich die Fernwartung innerhalb weniger Sekunden. Und jedes zweite Mal lädt der Sitzungsaufbau über 30 Sekunden um dann abzubrechen, was sehr unangenehm ist, während man mit dem Kunden am Telefon ist. Man macht einen richtig unprofessionellen Eindruck.

Vorteile

Der schnelle Verbindungsaufbau, wenn es mal funktioniert.

Nachteile

Der Kundenservice, der Preis, die Installation, die Weboberfläche, die App.

Vorteile

AnyDesk ist benutzerfreundlich, gut aufgebaut, Effizient und einstellbar. Des weiteren kann man AnyDesk auch 45 Minuten benutzen ohne zu bezahlen und dann eine weitere Sitzung für wieder 45 Minuten machen. Das ist vollkommen in Ordnung.

Nachteile

Ich hab ja beantragt, weil ich so oft Verbindungen hatte, das ich das benutzen kann, weil ich eine Warnung hatte, weil ich so viele Verbindungen hatte und AnyDesk dachte, ich würde es Gewerblich benutzen. Da würde ich mir wünschen das man danach auch über die 45 Minuten kommen kann.

Vorteile

Es ist sehr einfach. Man muss nur seine "Adressnummer" weiter geben. Das macht es für uns Admins sehr einfach. Vor allem bei kleineren Problemen muss man nicht immer zu de/m jeweilige/n Kollegen/in hin laufen, sondern kann sich ganz einfach drauf schalten. Hilft vor allem wenn der oder die Kollege/in im Home Office sitzt.

Nachteile

Ein bisschen nervig ist es, wenn der oder die Gegenüber auf der anderen Seite mehrere Monitore hat. Kann ein wenig unübersichtlich sein, zwischen den Monitoren zu wechseln, vor allem wenn sich irgendwo neue Fenster öffnen.

Vorteile

Einfach in der Nutzung, besonders für die Clients.

Nachteile

Die Bereitstellung ist etwas seltsam über eigen generierte *.exe/*.msi Dateien.

Vorteile

Uns gefällt vor allem die einfache Bedienung. Über die Intregration in baramundi können wir uns mit einem Klick ganz einfach mit einem Client verbinden bzw. eine Verbindung anfragen.

Nachteile

Wir haben öfters Abstürze, die etwas stören.

Vorteile

Einfach zu bedienen Schnell zu reagieren

Nachteile

Nicht kompatibel mit alle BetriebssystemBeispiel habe ich das auf Windows 10 benutztWar besser als habe ich win 11 benutzte

Vorteile

Installation und Bereitstellung sind gut umgesetzt.Auch das Branding hat sehr gut funktioniert.Stabilität war nie ein Problem

Nachteile

Am schlimmsten ist der Service, wenn man ihn mal benötigt.Anfragen werden nicht beantwortet.Lizenzen laufen aus, ohne eine Erinnerung bzw. Rechnung zu erhalten.Erreichbarkeit mangelhaft.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu AnyDesk

Vorteile

Download geht aufgrund der doch geringen Größe schnell, Installation ohne Probleme. Das Wichtigste jedoch ist die unkomplizierte, einfache und schnelle Arbeit damit. Datensicherheit inklusive. Kurzum: Software für jede PC Grundausstattung

Nachteile

Bisher gab es bei uns damit keine Probleme damit.

Vorteile

AnyDesk lief bei uns überwiegend Stabil und konnte auch mit Computern mit schlechter Internetverbindung umgehen.

Nachteile

Nach 2 Tagen haben sich die Pro Features verabschiedet obwohl die Testphase 14 Tage gehen sollte. Dann haben wir gemerkt, dass es bei AnyDesk keinerlei Kundenservice gibt. 2 Wochen lang haben wir versucht jemanden außerhalb des Vertriebs zu erreichen. Wir haben sogar ein Enterprise Angebot angefordert um darüber an jemanden ran zu kommen der uns helfen kann. Aber selbst das Angebot bzw. eine Rückmeldung vom Enterprise-Support haben wir bis heute nicht erhalten. Inzwischen sind es auch schon 3 Wochen.

An der Software hat mir nur nicht gefallen, dass sich das Adressbuch nicht mit iOS-Geräten nutzen lässt.

Vorteile

Mir gefällt an der Software das man von überall hierüber bei Problemen auf dem PC Hilfe von der eigenen IT Anfordern kann

Nachteile

Ich kann zu der Software nichts negatives sagen .

Vorteile

Ease of use and ease of downloading. The size of the program is very light. Very easy to use. Very simple. There are no complications

Nachteile

I don't understand why sometimes the connection is slow and the screen display is slow even though the internet speed is above good. This problem I encountered more than once and I did not understand its cause.

Vorteile

The core operation of this applications remote access allow for me to remote access any computer in the business i work in which is great help to me as a helpdesk admin.

Nachteile

Not many people know about the application.

Vorteile

AnyDesk is no nonsense software. For the basic version, you don't have to install. it can be used right out of the box after downloading it.

Nachteile

While it makes overseas and remote working a bliss, there are also privacy concerns! If the privacy settings are not configured, the remote user would still have access to your machine.

Vorteile

Very old and outdated most of the times it is giving errors

Nachteile

It is not easy to use and not user friendly

Vorteile

Easy to use and able to rename devices to your choosing.

Nachteile

Sometimes it disconnects you, aren't able to control desktops if the user suddenly takes over.

Vorteile

The UI is very clean, and it is easy to see the important functionalities like finding the id, connecting nearby devices by cutting out the unessary deatials is the plus point of the application.

Nachteile

I sometimes felt the connection issue problems due to the firewalls. I know it's for our security. But if it's achieved in the Anydesk app with only a simple click, it will be a lifesaver. Surely, reduce the time on the control panel's firewall setting changes. It's just an opinion, I don't know about Microsoft's policies.

Vorteile

It lets you take instant remote access to the user system and fix the problem without being physically present at the user's desk.
It offers remote access to and from multiple OS platforms. You can connect to a computer from a mobile device or any Android device from a computer.
With its unattended access feature, you can take remote access anytime without needing the end user present at the desk.
You can transfer files, chat with users, and share screens easily.

Nachteile

Currently, I have no dislikes about Anydesk.

Vorteile

It is a great tool that helps you to access the user's system remotely and resolve technical issues quickly.
It comes with cross-platform functionality. You can remotely access any Windows device from your Android phone, tablet, or vice-versa.
It improves your productivity.

Nachteile

We have not faced any major issues with Anydesk so far.

Vorteile

I like AnyDesk for its fast, low-latency performance, which makes remote sessions smooth. It’s easy to set up and use across multiple platforms.

Nachteile

I like least about AnyDesk is that the free version has some limitations, like session timeouts or restricted features. Otherwise it is working great in free version.

Vorteile

It is so easy to install and to locate the remote connections that you frequently use.

Nachteile

When you make a connection to a pc that is connected at the mean time to a remote desktop, it doesn't let you see the remote desktop screen.

Vorteile

It's cross-platform compatibility for remote sessions or technical support because it supports multiple operating systems, including Windows, macOS, Linux, Android, and iOS.

Nachteile

It starts lagging and the frame skips if the internet is not high-speed which I faced in the village.

Vorteile

I like its file sharing feature because no matter how big the file is, it gets shared easily.

Nachteile

There is nothing in it that is useless. Whatever I have done to it is good for me.

Vorteile

Pros: The simplicity of use and the fact that even a non-techie can connect their device to another user's PC remotely by simply sharing their ID and address code with them are two things I like about AnyDesk. Since I work as a game developer and occasionally collaborate with others, AnyDesk is incredibly helpful because it makes it simple to connect to other people's computers and collaborate on projects from a distance.

Nachteile

Cons: I dislike the scam aspect of AnyDesk. I am aware that AnyDesk employees are not directly to blame for these scams, but it still amazes me how many scammers use AnyDesk. Their tactics involve trying to access your computer and essentially taking control of it in order to steal as much information as possible. If you refuse to pay, they will threaten to install a virus on your computer and demand outrageous amounts of money to fix it. AnyDesk does make some efforts to eliminate these scammers, but I think there can be more of that.

Vorteile

Easy to Install Client , Super Easy to take control

Nachteile

Tricky to take access of Mac machines (Have to enable screen recording and accessibility settings)

Vorteile

With AnyDesk, one can stay connected to a remote device for longer time which favors you and your team to achieve destined task or training which in return boost productivity and enhance long run of the business. It is also user friendly and saves on time.

Nachteile

While using AnyDesk, you can experience low resolution devices this affects performance and lag due to device requirement.

Vorteile

Whenever i have an issue using any working tool, all i need to do is reach out to the IT team which directly connects on my device using AnyDesk and becomes able to fix the issue

Nachteile

Rarely the remote control connection takes a little bit longer than usual, usually the fix for this issue is to just restart AnyDesk or the computer itself.

Vorteile

Easy to connect desktop system from homeUser interface friendly it is fast and easy to use support and integrate customisationFree to use

Nachteile

Internet connection requiredLow resolutions devices issuesNetwork bandwidth fluctuates between share screwing session

Vorteile

It is very convenient for employees to monitor their work wether working from office or on field. I can manage both within my team by using this app.

Nachteile

It is sometimes challenging to use it on mobile phones.

Vorteile

Been using AnyDesk for years now to get and receive help. This app is simple and easy to use. Installing it takes just a few seconds and is ready to use, without any other complicated configurations. The connection is fast and secured, an important point for this app. Taking back the control of the connection is simple, by moving the mouse witch offers you the safety needed in remove connection cases.

Nachteile

I have no cons worth mentioning here for AnyDesk.

Vorteile

AnyDesk is an easy-to-use app and intuitive due to its simplicity. There are not a lot of steps to access your remote desktop. You may leave it turned on, and open the AnyDesk app every time you're going to use it.

Nachteile

AnyDesk could improve the multi-screen feature, so you don't have to open a new window for each desktop. It would be easier if you just open AnyDesk and it already shows your available desktops.

Vorteile

The remote connection is good as well as the usage of the remote password to protect or access systems

Nachteile

sometimes when a system is online but anydesk says it is offline and cant make connection

Vorteile

We can easily provide assistance because we have remote access to our clients' computers. The application is extremely lightweight and establishes a connection between two devices quickly. Because I adore its customer service and practical features, I use it a lot.

Nachteile

It requires a lot of effort to configure due to its complicated security settings. We have to restart the session if the opponent system locks up and the session automatically disconnects.

Vorteile

It helps us to access the remote desktop and remote support without giving handover the physical remote system.

Nachteile

Sometimes while screen sharing the quality of video decreases which is very annoying.

Vorteile

The ease of installation and that it is widely used by related companies, which makes work easier

Nachteile

So far I don't dislike anything. Any desk has given me solutions, not problems

Vorteile

I use AnyDesk every day, when a client needs my software help, it is the best way to get to their computer easily

Nachteile

If you don't zoom to full screen, it is difficult to see

Vorteile

Ease of use
Customazation according to company needs (branding, logo, disclaimers, network parameters and many others)
Cheaper than closest revival
Good dashboard with also history of connections
Address book with common connections
Option to create web connection, without the need of software.

Nachteile

Some years ago, this was way cheaper. Unfortunatelly, latetely they have changed charging policy, however to be honnest, it's still in very competitive price.

Vorteile

This is a great help when it comes to remotely assisting our clients or anyone that needs assistance without going onsite. This application reduces workloads and transactions needed to go onsite such as a permit to go onsite and health declaration form. This helps us supports to assist customers and friends that needed a help through online.

Nachteile

I'm not being biased on this application but it really is a good thing to have this application.

Vorteile

What I liked most about AnyDesk was its seamless connectivity and ease of use. The software allowed me to establish remote connections quickly and effortlessly, enabling me to access and control remote devices with minimal setup or configuration.

Nachteile

What I liked least about AnyDesk was the lack of advanced features compared to some other remote access solutions.

Vorteile

Assistenza disponibile e preparata, oltre che veloce.
Monitoraggio accessi e autorizzazione. Condivisione file e connessione remoto stabile e performante

Nachteile

Nessun inconveniente in questi anni, anzi.

Vorteile

The wake on LAN feature and the automatic connection feature with a defined password are very good. It is also preferable that there is no connection time limit in the free version.

Nachteile

Wake on LAN setup may be more practical. It would be more practical if the defined computers are selected with the select box from the ID entry screen.

Vorteile

Allora AnyDesk si presenta un programma molto leggero sia su windows che per mobile, è estremamente facile nel suo utilizzo, viene usati da molti per assistenza remota è devo dire mi ritengo molto soddisfatto di quello che è il programma non necessita di installazione e pesa solo 5 MB, risulta facile nell'utilizzo anche per i meno esperti, è sicuro da accesso completo al PC con estrema facilità che dire continuate così 👍

Nachteile

Di AnyDesk non mi è piaciuto molto l'app mobile molto difficle quando ti colleghi da mobile a un host PC, perchè involontariamente si apre la tastiera o il tasto destro del mouse è diventa difficile uscire da quelle impostazioni lì del resto funziona bene senza lag anche su mobile

Vorteile

I use Anydesk for work every day, and it helps me to remote connect and diagnose/troubleshoot/fix a lot of software problems. The program is small and quick to launch. Every AnyDesk user has a numbered ID. When you want to connect to someone just write the peer ID and wait for connection to be established (your peer has to authorize the connection).
Next you will see remote screen and you will be able to interact using your mouse and keyboard. You can also transfer files. Free sessions last for 60 minutes.
I highly recommend Anydesk. It's a light program, easy to use for everyone. Thumbs up!

Nachteile

The remote address field is quite hidden

Vorteile

What I liked most about AnyDesk is its fast and smooth remote connection, making it easy to work from anywhere. Its user-friendly interface and cross-platform compatibility enhance accessibility. The security features, including encryption, provide peace of mind. Additionally, the low latency ensures real-time collaboration without significant delays.

Nachteile

The least liked aspect of AnyDesk is its occasionally unstable connection, which can result in lag and disruptions.

Vorteile

Can connect remotely and secure to computers to give support or manage.

Nachteile

at the moment everything is working good.

Vorteile

AnyDesk provides efficient remote support. It's simple to transfer files with AnyDesk between devices securely. AnyDesk fast access and control of remote devices.

Nachteile

Occasional lags is what I experience with AnyDesk when having unstable internet connectivity.

Vorteile

Any Desk es una plataforma muy util versatil y de facil uso para conexion remota a otros dispositivos ya sea computadores o dispositivos moviles

Nachteile

la desventaja que veria es que si o si debes tener una licencia para poder brindar un soporte de caldiad, que por su precio auna si vale la pena

Vorteile

Fast Instalment and great remote connection. Easy to use.

Nachteile

In General, I like it all...Can't complain and it is doing perfect job.

Vorteile

Works most of the time pretty good. (about 99%)
It is good value for money.

Nachteile

The late information about a breach. So i've changed to another remote-tool.