Houzz Pro – Bewertungsseite 12

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Andrew
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Why I love houzz

Awesome experience. Houzz has been nothing short of Amazing in assisting our company with whatever we need. So many ways to help our company looking it's best and current with the trends.

Vorteile

I enjoy the continuing upgrades and benefits Houzz has and continues to roll out as to the improvement and ease of using their site. I enjoy that we can store everything on one platform and it is clean, easy to use and helpful for more than we actually need it for. So many options yet to explore!

Nachteile

I have found that using the Houzz program has been easy to navigate and use. I understand that there are always changes being made to the program, sometimes it takes a minute to "re-find" where things have been re-assigned to (location on the screen/program). But with a little looking, nothing is too hard to find.

Antwort von Houzz

Hi, Andrew, thanks for the 10/10! Our team works hard to continually refine the Houzz Pro experience, so we really appreciate the support and recognition. That said, as we continue to improve, we'd love it if you'd continue to share your feedback and thoughts with us and your client success manager.

-The Houzz Pro Team

Beantwortet am 14.9.2021
Brenda
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.4.2023

Houzz Pro for Pros

Vorteile

There are so many features on this platform specifically for any of those in the building, design, and home improvement industry. Houzz has supplied a one-stop program for us to create and administrate all our projects from start to finish.

Nachteile

For those of us who are not proficient in computer science, it's easy to get lost.

Katie
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 16.11.2022

No return on investment, terrible customer service

I've been a customer of Houzz Pro for 7 months and as a small business owner (who also happens to be a sales operations manager in my 2nd life and works with databases for a living), I desperately wanted this product to work for us. We needed a way to streamline estimates and make them them more efficient for our carpentry business. From the very start, however, I found the platform to be glitchy, and frustrating to use - it's not as intuitive as they promote it to be. The item catalogue is clunky, and unless you track expenses they way they do, you'll end up keying in your own items which, again, is extremely difficult to update. When I reached out to customer service on multiple occasions with questions, feedback, concerns - their responses tended toward resistance over actually being helpful. Very frustrating experience, and this last interaction with their support team has cost them a customer for life. Proceed with caution if you are a small business owner on a tight budget and are looking for a tool to make your life easier. HouzzPro is probably NOT your answer.

Vorteile

I loved the IDEA of having a CRM tailored for my carpentry business that allowed us to streamline estimates and make them more efficient. I also liked that it captured eSignatures on proposals, and allow us to connect Quickbooks and collect deposits on the spot.

Nachteile

I found the estimating tool to be difficult to use. The product catalogue, while intriguing to know that they populate values for common construction items, it's REALLY cumbersome to sift through, and if you aren't pricing items the way they do, it becomes irrelevant and you will find yourself spending an inordinate amount of time keying in your own items, only to have to update them manually each time you create a new estimate. There was no time saving in this tool at all for me, and have found going back to a google sheet much simpler.

Kathia
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.11.2021

Great platform

Really nice experience

Vorteile

Houzz gave us the opportunity to be seen. Ivy is also a great tool for designer. Our manager was also excellent and gave us a lot of great advices

Nachteile

Not international and also the fact that we were not able to change by ourselfs some settings

Antwort von Houzz

Hi, Kathia, thank you for your review and recommendation. I'm happy to hear Houzz Pro has helped your business get more exposure and that your dedicated success manager has lived up to their title! If you'd be willing to follow up with me, I would like to know more about the setting changes you feel are a bit too restrictive.

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 29.11.2021
Tania
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 25.5.2021

TOP NOTCH,

Because I have not used Houzz pro to it's full capacity, I can not comment on this question, I can however, say that it has helped organize several working structured with in my company.

Vorteile

What I like the most about Houzz Pro is the ease of being able to see all my leads. The quality and versatility to be able to showcase all my projects. The communication I can have with potential clients. I still have so much to learn about Houzz pro , and what it could do for my small buisness.
Its very professional

Nachteile

I have tried a few features like 3-d - It's a little wonky- I give a much better result using software's like auto cad and chief architect. The 3d and plan layout would be good for decorators not designers or architects. I also tried the site survey option , where the tools measures a space for you and generates itself into a plan. this is a big miss.

Antwort von Houzz

Hi, Tania, thank you for your feedback! We're excited to hear how Houzz Pro has already helped improve your business, and can't wait to see the work you'll do as you continue to learn the tool. Additionally, we've put a lot of work into our 3D Floorplanner, so we appreciate hearing about your experience and hope it will win you over as we continue to improve its capabilities. If you run into any other issues or want to provide more feedback, please reach out to us at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 28.7.2021
Milena
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 2.1.2023

Houzz Pro Software

Billing and Sales taxes features

Vorteile

I started using IVY since 2019. Love the software. It helps me to keep all of my billings in order. Project management and hourly tracking is confusing so I don't use it but want to get a tutorial of the best way to utilize this.

Nachteile

Project management and hourly tracking is confusing so I don't use it but want to get a tutorial of the best way to utilize this.

Sara
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.1.2023

Great tools for the solo designer

Overall, I love it. My bookeeper loves it, I can easily make proposals and invoices, everything is digital, which is great. Customer service is good, lots of tutorial videos to teach me how to run the platform. There is just so much to learn and only one of me!

Vorteile

I love the way I clip and save items to a project and create proposals so fast!

Nachteile

I really wish I could use items I have clipped in the 3D walk through feature or room planner. Other platforms are way more advanced with that

Bryan
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2022

Best Management Tool for anyone in the Construction Trades

Vorteile

Ease of use!!! Super easy for me and my administrative assistant to learn. It is ALREADY a trusted platform of my clients..... which is one of the best features!

Nachteile

They are continuing to develop improvements that may or may not work first time, but they respond the same day to make fixes.

Frank
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 8.9.2021

From the VP of Construction.

We've only had it for a week, so it's hard to comment. I will say the the very short 30 minute sessions with the Onboarding Specialists are WAY TOO SHORT amount of time to get anything done to set up and optimize the profile. With out the proper set up we won't get the marketing metrics we're looking for to support renewing the annual contract with Houzz Pro.

Vorteile

All - love that it is a full service solution.

Nachteile

We wish the Houzz CRM had a "lead follow up reminder" function like Salesforce so that we could note conversations with our Houzz leads, and next steps, as well as set reminders to call leads back through out the pre-sales cycle.

Antwort von Houzz

Hi, Frank, thank you for leaving us a review. We appreciate your feedback on our CRM features and have relayed it back to our product team. In addition to the onboarding calls you've had, your client success manager is available anytime to help you with getting your profile set up and getting the most out of Houzz Pro. As you progress out of your first week, we'd love to hear from you again on how you feel about Houzz Pro as you become more familiar with it.

-The Houzz Pro Team

Beantwortet am 14.9.2021
Linda
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 27.8.2021

Houzz Members are Good Audience to Target

We are notified immediately that there are leads in the portal and get them into our system to call. We continue to work the leads and some do eventually sell. (3 so far).

You can't beat the platform for branding, Houzz Pro gives you a lot of exposure for users searching and reading articles. They also expose your photos to members that they would not see otherwise, driving traffic to you.

Vorteile

The many functions and ease of use. You can't beat the amount of branding for the cost.

Nachteile

While we get a good about of leads for what we pay, the audience may be too far up the funnel for us to close.

Antwort von Houzz

Hi, Linda thanks for your feedback. We're happy to hear Houzz Pro has helped you increase your reach with ease but sorry to hear you feel unlikely to recommend us. Would you mind reaching out to us at http://help.houzz.com so we can understand how we could improve that likelihood?

-The Houzz Pro Team

Beantwortet am 3.9.2021
Sarah
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.12.2021

TilMar Design Inc

Nothing negative to say really!

Vorteile

The ease of connection to customer s is fantastic and the amount of work generated is awesome. I like the specific information this provides it helps to weed out want we can't do before having an hour long conversation!

Nachteile

I really don't have anything negative to say about Houzz. Its super easy to navigate and gives specific information up front.

Antwort von Houzz

Hi, Sarah, thank you for your review and recommendation! If you should ever run into an issue in the future, you can always reach us through your dedicated success manager or at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 4.1.2022
Zaffir
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.5.2021

Houzz Pro Platform and Software

Vorteile

The Houzz Pro Software allows me to capture every lead with all the associated communications with the client. I am able to use automated different professional estimate layouts so that the client gets a good impression that the business is sound and professional. Further the software in a sense provides branding so I stand out.

Nachteile

I am looking forward to being able to mass message my clients in order to communicate with them any promotions and provide useful information. This feature will be valuable as I can email different categories of clients at the same time which will save me hours and hours, in contrast to emailing them separately. This feature would be great if deployed.

Antwort von Houzz

Hi, Zaffir, thank you for your review! We appreciate your feedback on how we can improve client messaging, and can assure you it's been relayed back to our product team for consideration.

-The Houzz Pro Team

Beantwortet am 5.1.2022
Tyler
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 4.11.2022

One stop shop

We use Houzz to store and nurture all of our leads. We create take-offs, estimates & invoices. And we use Houzz for ongoing client communications throughout our projects. We are starting to generate more POs in Houzz also.

Vorteile

Houzz is the closest operations tool we could find to a "One stop shop" for our construction & remodeling firm.

Nachteile

We don't like that texts only send to the primary contact number. We want to have the function of sending communications to all the listed contacts with one message. Plus, we want to be able to enter more than one contact within the lead stage, vs. having to wait until the lead is a project. Also, we do not like that client meetings cannot be scheduled once a lead is converted to a project.

Jason
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.1.2023

Excellent

Very pleasant, great customer service. Houzz has made many improvements over the last year.

Vorteile

Estimate cost is very accurate, templates are a huge time saver. Sharing info with customer is super easy is many different formats. Love taking payments online. Lots of visuals that help sell the project.

Nachteile

No exterior design. Finding some categories at first can be time consuming as it has so many specific different line items.

Brittany
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.12.2020

Premier customer service

Overall, our experience improved once [SENSITIVE CONTENT HIDDEN] became our client success manager and walked us through the new features. I would say only one lead has turned into a completed project so we are still evaluating if the cost is worth it; however we are committing to utilizing more of its features and improving our page to offer a fair evaluation.

Vorteile

First, our current Client Success Manager, [SENSITIVE CONTENT HIDDEN], is extremely helpful and has helped us to utilize more features of Houzz Pro that we weren't taking advantage of before. He answers questions quickly and has taken the time to have several meetings to improve our experience. Also, the new lead tracking feature has really improved our experience with Houzz Pro because we can now track all our Houzz leads alongside with word of mouth and leads from other sources side-by-side, making it much easier to follow-up!

Nachteile

It took quite a bit of set-up time and a few client success managers for us to get the full picture of the software and how it can help promote our business, but once all the initial work is set up, it is easy to use. One thing I dislike is when I am creating a gallery, I have to input same project information and tags on every single picture. It would be helpful to have an autopopulate feature so if there are, for example, multiple pictures of a kitchen, the same information about finishes can be applied to all photos.

Shawn
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.2.2023

Saves hours every week.

The benefits that are most helpful to me are the pictures and project management .

Vorteile

I love the project clipper as it helps me to quickly source items for my projects. I can quickly move from concept to presentation with very little time and effort. Once we have approval on items… proposals, invoices, purchase orders and QuickBooks integration are seamless. It has saved me hours and helped me keep my team small but powerful.

Nachteile

There is so much functionality that it can get a bit overwhelming when updates are rolled out. The latest one took a bit of a learning curve to implement. Sometimes when I’m working on large proposals, the software takes a long time to upload new info like pictures especially.

Misty
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 29.7.2021

Using Houzz for Architecture Firm

We like the tool. We feel it is useful to our business and exposure. We only have to get one viable lead from Houzz to make the fee worth it, so we keep it. We have gotten great jobs from the website and feel like as Architects it’s a tool we want to be featured on.

Vorteile

I like the ease at which leads are filtered and sent to us. I also like the ease of use on the website itself to change features, connect with potential clients and also for marketing.

Nachteile

The least thing I like about it is that you mostly get leads who aren’t ready and/or serious. You get a lot of “browsers” and making a connection to them mostly does not happen. For those who are serious, the connection happens, but that is likely 20% of our leads only.

Antwort von Houzz

Hi, Misty, thank you for leaving us a review! We take pride in connecting our incredible pros like you with clients looking for help, so your feedback means a lot. If you run into any issues down the line, you can always reach us at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 3.8.2021
Gail
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2021

Partially on board

Houzz has been good for me and my business. While I did not get much traffic at first, they helped me have a small web site and I believe that helped me to show off my work and gain clients. I have used some of the new business suite and will integrate more of these options where appropriate. Some of them create work for me because I already have these systems in place elsewhere. I like the idea of having a platform that can help manage all facets of one's business; I am not ready to change what I have in place.

Vorteile

I am still exploring it's range. I am somewhat technologically challenged and need to feel comfortable before I truly consider moving my work systems fully to this platform.

Nachteile

There is nothing that I have not liked as of present.

Ricardo
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.3.2023

So far so good

Easy

Vorteile

Easy but expensive. Hope I have a good turnaround.

Nachteile

Very expensive but hopefully it’ll be worth it

William
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.12.2020

From a small business view point

Vorteile

For myself being a small business it is the exposure that Houzz and Houzz Pro affords me. I see other large firms advertising and Houzz allows me to compete on a level playing field with them. Houzz Pro allows me to manage inquires, projects follow , sending proposal and contract and set my schedules for projects. All of which I can accomplish in one place.

I can share ideas and images with my clients, as well as various aspects of the clients dashboard. I do share the schedule with my clients, so they can view it and know what milestone are up coming and how the project is progressing.

My Houzz Pro success mange and I work together as a team. I know I have support behind me and some one that I can reach out to and ask questions of. I am not out there alone trying to figure everything out by myself.

Nachteile

I will need to get back to you on this question. I do not know of any cons at this point two years in to using the platform.

Donna
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 15.9.2021

it is my back pocket power card.

I am still using it for leads, tracking, portfolio display, and reviews to build new business.

Vorteile

The analytics are very helpful to keep track of progress and what is showing as successful.

Nachteile

No scheduling component for projects and all the phases of present product, price product, order product, the product arrives/delivered/inspected.
All helpful for the communication of the project and job site progress.

Antwort von Houzz

Hi, Donna, thank you for your feedback. I'm happy to hear you've found our analytics empowering, and your thoughts on scheduling have been shared with our product team. I hope you choose to keep your power card long-term! If you'd be willing, I would love to connect with you directly to hear more about your experience with Houzz Pro.

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 5.1.2022
Adrienne
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 2.2.2021

Houzz

The business problems that have been solved by Houzz have been making my business visible and boosting it with reviews, and the SEO of my website. In the past I have used individuals to manage my website and SEO at great expense and with minimal effect, and have tried to use a variety of ways to make my business visible. Houzz has taken care of all of this,

Vorteile

The most important feature on Houzz for me is the quality of their customer service reps. Over the years I have had several, some are more attentive than others. My current rep is [SENSITIVE CONTENT HIDDEN] and he is wonderful. He calls on a regular basis and always answers my questions in a timely manner. This is important because I sometimes get stuck on the technical aspects of Houzz. [SENSITIVE CONTENT HIDDEN] always explains what is going on and how I should use the technology to boost my business. The other terrific aspect of Houzz is that it manages my website and SEO. This has been invaluable.

Nachteile

The hardest thing for me is that the technology sometimes gets ahead of me.

Zane
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

3
Bewertet am 26.8.2021

Why you shouldn't use Houzz Pro

Customer service is great. About 90% of the time leads don't responde through the platform. We answer all leads within less than 30min doing a text, response in app and call.. we absolutely don't have the same problem with leads from Google ppc so it's an internal problem.

Vorteile

It's a great place for ptoject portfolio

Nachteile

The leads for any project larger than a kitchen or bathroom remodeling are simply not good.

Antwort von Houzz

Hi, Zane, thank you for your feedback. We're sorry to hear about your experience with leads thus far but would like to encourage you to connect with your great client success manager so that they can help you fine-tune your leads program to your needs.

-The Houzz Pro Team

Beantwortet am 21.9.2021
Anna
  • Branche: Einzelhandel
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.6.2021

Improved Business

We had lots of leads come in after a few years of using it. A lot of customers found us on Houzz.

Vorteile

I love that customers are able to leave reviews, a lot of our clientele first found us on Houzz.

Nachteile

I wish when we sent a review, it didn't get sent to customer's junk mail folder. I wish it came from a more reputable looking email, not spam looking.

Antwort von Houzz

Anna, we're humbled to hear that Houzz Pro played a crucial role in connecting you with many of your clients. We're continuously working to improve our marketing capabilities, so we appreciate the feedback and insights from the perspective of your customers.

-The Houzz Pro Team

Beantwortet am 30.6.2021
Nicole
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

5
Bewertet am 22.2.2023

Houzz for designer

If it wasn't for the clipper feature and the fact that my website is included in the monthly amount I wouldn't use this

Vorteile

Proposal to invoice to purchase order process is great, as is using the clipper from web sources to input items

Nachteile

You need a single employee to manualy input timelines and tracking orders if you were to use this feature

Jennifer Beaman
Jennifer Beaman Mehr Details anzeigen
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.7.2021

Houzz Pro works for my Design firm!

I really love having Houzz Pro working for my business to bring in leads for us and give us a platform to showcase our work. My Client Success Manager is awesome to work with, as well!

Vorteile

I like that its user friendly for prospects to see our projects and get in touch with us.

Nachteile

Making changes to the Projects pages is a bit challenging.

Antwort von Houzz

Thank you for your feedback, Jennifer. We're happy to hear Houzz has given you a stage to show off your great work and that your Client Success Manager has been a great asset in your journey. At the same time, we'd love to hear more about your feedback on the projects page, and you can reach us anytime at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 14.7.2021
Robin
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.4.2022

Great Investment

When I first joined Houzz Pro, I was a little reluctant but am so glad I did. It can take you to the next level. With the amount of business you receive it pays for itself.

Vorteile

I like all of the Aspects of this software. So many tools. I am still learning how to use them all.

Nachteile

The space measuring tool. This is where I struggle to get it to work for me.

Antwort von Houzz

Thank you for your recommendation, Robin! While we're excited to hear you're loving Houzz Pro, we also want you to know our team is constantly improving our 3D Floor Planner, and we're excited to show off more updates coming soon.

-The Houzz Pro Team

Beantwortet am 5.4.2022
Antoinette
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 5.2.2021

Good but still has a long way to go for a professional design firm

It has been good. We have a large firm so it's been a bit hard to get the support to onboard and properly train everyone. I need to be able to pay someone to do it and that is not offered. Training is limited. The site tends to "glitch" a lot, not save items, and has a tendency to be down and not functional for hours which is not an option for a busy firm with 10+ designers.

Vorteile

Ease between saving products and the ability to organize into various documents.

Nachteile

The documents are very rudimentary and basic. It really needs to function more like Quickbooks with the Estimating, invoices, purchase orders and have a tracking system that is a bit better for the flow in between. Room boards are a bit restricting and not set up for a professional design firm. Design boards are not advanced at all, cannot add outside items easily. Cannot show client facing presentation, very frustrating.

Antwort von Houzz

Hi there,

Thank you so much for your feedback. We sincerely appreciate knowing how we can make our product even better. I welcome you to reach out to our team directly so we can understand a bit more about what you are looking for and we can meet your business needs.

Thank you,

The Houzz Team

Beantwortet am 18.2.2021
Vyanca
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.1.2023

Best software i've used in my 12 years of being a designer

Vorteile

What I love about the program is that it's created with designers in mind. From the leads to proposal and into project management the program helps with all phases of the project.

Nachteile

I enjoyed the design boards that the program used to offer because it helped me utilize the program more during the design development phase. Now I only use it to bid and into the invoicing and expediting phase.

philippe
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 3.2.2022

Title your review

love the potential once i am immersed enough. feel that if it were a bit more beginner friendly, one would get in to it more thoroughly quicker

Vorteile

too soon

Nachteile

Gantt. needs to improve
Finance would be nice if it were more intuitive for the beginner. i keep getting lost in the options, where to find them, how to undo and so on

Antwort von Houzz

Thank you for your review and recommendation, Philippe! We appreciate your feedback on Gantt charts and finances and hope you'll enjoy some of the updates coming to both later this year. As you continue to get familiar with Houzz Pro, please always feel free to connect with your dedicated success manager whose there to help you every step of the way.

-The Houzz Pro Team

Beantwortet am 4.2.2022
Joe
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.3.2023

very pleased

very pleasant

Vorteile

easy very good to navigate and the customer service on the phone was very easy

Nachteile

nothing. everyhting was in my likeling so far

Katica
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 8.2.2023

Houzz Pro Review

Vorteile

The ease of use and the integration of mobile measurements and quick uploads to your current projects. Most other platforms do not offer this integration

Nachteile

3D rendering doesn't offer a lot of products to choose from limiting use for this feature which is unfortunate. Also there is no way to create surveys which is a great tool for interacting with my clients.

Antwort von Houzz

Thanks Katica for your excellent feedback. We are always adding more 3D products and models so I hope you'll check the library regularly. For surveys - One option you have is to use Google Forms to build your surveys then just include the link to your survey in the email marketing/newsletters feature that we offer as part of Houzz Pro. Please reach out if you'd like an assistance.

Beantwortet am 6.3.2023
jonathon
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 5.5.2022

houzz Pro core competencies

still in review

Vorteile

marketing, Client portal, project tracking

Nachteile

focus on core competencies and leave peripheral services like accounting to those other companies that have been refining them for a long time, integrate that back into houzzPro

Antwort von Houzz

Hi Jonathan, thanks for the input. We'd love to better understand your suggestion as we have always integrated with QuickBooks Online and don't try to replace accounting tools. Please reach out to the team anytime, the 800 number, chat and more for Houzz Pro customers are located at the top of your Houzz Pro screen under 'help'

Beantwortet am 9.5.2022
Sam
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 26.8.2021

Review

Meh

Vorteile

I only use it to generate leads and [SENSITIVE CONTENT] has been helpful bring in new leads

Nachteile

It's slow and not user friendly. I don't know what to add more

Antwort von Houzz

Hi, Sam, thank you for your feedback. We understand you feel Houzz Pro isn't very user-friendly, but it would help us immensely if you'd be willing to reach out to me directly at [email protected] so I can understand more in-depth how you think we could improve.

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 20.9.2021
Blake
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.3.2021

Blakes Of Sydney - definitely worth the investment

Houzz Pro and its tools are invaluable to my growing business. From gaining new clients and managing the sales cycle while on the run, to the comprehensive backend analytics, Houzz is the complete platform that I trust. And to top it off, all the Houzz team and account executives are very friendly and there to help when the need arises. I recommend this platform to any business that is keen to grow and streamline its processes. It’s definitely worth the investment and I couldn’t be happier at Blakes Of Sydney as a Houzz Pro user

Vorteile

1. CRM leads management
2. Comprehensive backend analytics
3. Managing the sales cycle while on the run
4. Account executives are very friendly and there to help

Nachteile

Having flexibility to arrange projects in different orders. Viewing them in the vertically listing would be ideal in alphabetical order for me to find them quickly. The Houzz team is working on this for me :)

Rob Summerhayes
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 17.4.2022

Houzz, is great, but I need help with learning

It is great, learning curve is tricky with my schedule

Vorteile

Lead generation and all the extra value added it has for my business but I have not had teh time to learn it all and how do I share with my teams?

Nachteile

Training, how to get it? Time to figure it all out.

Antwort von Houzz

Hi Rob, we have a number of resources for training including a library of video tutorials https://www.houzz.com/for-pros/video-tutorials and help center https://www.houzz.com/pro-help - plus phone and chat support right from the tool - please reach out!

Beantwortet am 26.4.2022
Vihang
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.3.2023

Best Mobile App & Web Development Company

Vorteile

Bird Morning Solutions is a trusted mobile application development company. Mobile app development services for Android, iPhone, and iPad, at the best price.

Kelly
  • Branche: Baumaterial
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.8.2021

Quality Lead Generating Software and Excellent Customer Service

Early on, we realized the number of referrals seemed lower than expected; however, the quality was excellent. By the time the client contacts you, they are ready to purchase, so the sales workload is lighter on our end.

Vorteile

We have been using HOUZZ for several years for lead generation. The monthly customer support has been a great way to keep us up to date and relevant to our clients. Running a small business is time-consuming, so all the help is appreciated. The leads generated from Houzz have been solid, high-quality leads. One of the main reasons we decided to try them is when we moved practically every search we did for products we needed for our new house yielded a Houzz suggestion on the first page of our search. We know they stay on top of their SEO, so we have been happy with the product.

Nachteile

I can't say anything negative about the software. The hardest thing to do is get people to write a review on your HOUZZ page. If you focus on reviews, it will keep you on track. Reviews can make you or break you. So be prepared to ask for reviews. The customer service people will also help you learn how to ask for reviews and even send messages to your clients to ask for reviews for you, which is another reason we like working with Houzz.

Antwort von Houzz

Hi, Kelly, thank you so much for your review! Our client success managers are the backbone of the Houzz Pro experience, and we're so glad your's has helped you succeed above and beyond the expectations you had for the software. We appreciate you and look forward to continuing to work together towards your success!

-The Houzz Pro Team

Beantwortet am 20.9.2021
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 9.3.2022

Grateful

Pleasent

Vorteile

Precise, versatile, easy to use and edit.

Nachteile

No being able to turn PDF drawings into 3D

Antwort von Houzz

Thank you for your recommendation! We're happy to hear you've been enjoying Houzz Pro and appreciate your feedback on improvements for the 3D Floor Planner.

-The Houzz Pro Team

Beantwortet am 10.3.2022
Cassandra
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 26.8.2021

Disgusted

When I joined Houzz, from the beginning I was not able to post any information HOUZZ PRO. Houzz told me I didn't have enough memory on my present computer so purchased another computer with lots of memory and it cost lots of money. My new computer seem to do the trick and for a very short time I was able to send emails from the site and post information. Shortly, after that when I went on the site, I could not longer send a simple email or any thing else, I could post absolutely nothing. However, I am able to read the information concerning the leads. All the information I would have posted on HOUZZ PRO, I post on my new computer the one with lots of memory.

Vorteile

Since I haven't been able to use it....I can't say.

Nachteile

I have not been able to access HOUZZ PRO. Can't even post a simple email.

Antwort von Houzz

Cassandra,

I'm sorry to hear about this issue you've been having with Houzz Pro. If you'd be willing to connect with me, I would be happy to help you solve it.

-Isaiah Brown, Pro Community Manager

Beantwortet am 30.11.2021
Chase
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.7.2021

Houzz Review

Vorteile

The ability to leave notes and updates within an individual's folder

Nachteile

Have all of clients contact information in one spot and not scattered. Ex. under leads it would be nice to view their email address without having to go into the projects tab and then clients.

Antwort von Houzz

Thank you for your review, Chase! Our team is always working to improve the Houzz Pro experience, so if you ever have any more potential changes you would like to see, please reach out to us directly at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 28.7.2021
Francisco
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.1.2023

Functional, Easy, Fast

I have nothing but nice and good things to say about Houzz. It's all so streamlined, so synced and really helps contractors worry less about business administration.

Vorteile

I enjoy how everything is streamlined. It really helps small businesses be able to manager projects on a larger scale.

Nachteile

Houzz has always worked to find solutions to anything that didn't work for me and my business.

Kerrie
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 11.10.2021

Horrible Platform---don't waste your money

The worst.

Vorteile

Absolutely nothing! If I had to pick something to like, it would have been it's visually appealing.

Nachteile

Inefficient, over-sold product, needed to manually calculate amounts to use the platform. Reporting system is antiquated. Customer service is a joke. Need to make appt. 3 days in advance for assistance.

Antwort von Houzz

Hi, Kerrie, thank you for your feedback. Could you provide more detail about what you felt you had to calculate in order to use Houzz Pro? Additionally, I would love to connect regarding your thoughts on reporting and your client success manager to get more feedback on your experience getting support from them.

-Isaiah Brown, Houzz Pro Community Marketing Manager

Beantwortet am 25.10.2021
chad
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 14.9.2021

Design Builder

My main interest is the web site and exposure, so far all good and the customer support is also good.

Vorteile

The web site Houzz built. I get lots of + feed back from clients.

Nachteile

a little not intuitive to add to web site

Antwort von Houzz

Hi, Chad, thanks for the review. We're happy to hear you've taken advantage of and are enjoying Houzz Pro's website services. If you have any thoughts on how we can make the process more intuitive, please share them with your customer success manager so that we can continue to improve the experience.

-The Houzz Pro Team

Beantwortet am 20.9.2021
Jason
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.3.2023

Good

Vorteile

Website building the estimating and construction managment along with leads

Nachteile

The difficulty setting it up I guess cause it’s a new account some thing might take longer

Carlos
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.7.2021

Very Happy with Houzz

Vorteile

Been able to build my business using Houzz! Would recommend this platform for any construction business looking to get solid leads.

Nachteile

The only thing that I would like to see changes in would be the way the way the project pics look kind of cut off from the actual screen.

Antwort von Houzz

Hi, Carlos, thank you for your review! We're proud to have been part of your company's growth, and very much so appreciate your feedback on project pictures. If you have any more ideas for improvement, please reach out to us at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 3.8.2021
Lisa
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.7.2021

Resource

My overall experience with Houzz Pro has been really positive and if I have any issues my account Rep [SENSITIVE CONTENT] has been willing and helpful to work out any issues. I will continue to use Houzz Pro to help me with future clients.

Vorteile

Houzz Pro has helped generate leads that convert to projects with sourcing the right potential clients to my business. It allows me to reach out and follow up and also schedule and track progress with clients. It has been a great source for people to read my reviews, see my projects and save my photos. It has maintained a level of prestige that gains the respect of potential clients when they know I am on Houzz. [SENSITIVE CONTENT] my account manager has been easy to work with and helpful in suggesting new ways to promote my business.

Nachteile

Clients have a difficult time posting a review and the steps they have to take to do this.

Antwort von Houzz

Hi, Lisa, we're glad to hear you've had success growing and showcasing your business using Houzz Pro and with the help of your account manager. We've put a lot of effort into tweaking our review process, so if you'd be willing, we'd love to hear from you at http://help.houzz.com about the issues your clients have run into.

-The Houzz Pro Team

Beantwortet am 8.7.2021
Rome
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 8.2.2023

The software is great. The lead program is not!

Vorteile

The compatibility with our business model, and how we can custom all the work behind

Nachteile

The timeline feature is not so well developed.

Gabby
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.3.2023

Free Trial

So far, a great experience

Vorteile

Easy navigation system to help you get setted up

Nachteile

So far I can't think of any cons for this tool

Shawn
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.12.2020

Good and Bad

6 / 10

However with some small adjustments and clearer information this could easily be 9/10 or 10/10

Vorteile

- It does generate leads

- It is a good place to combine marketing and social media

- The customer service is great

Nachteile

- A little deceptive in terms of how many builders are advertising in the same area, and leads are shared.

- Not enough clarity on the algorithms / how advertising works

1.024 Bewertungen