Houzz Pro – Bewertungsseite 11

Vorteile

I like creating Mood Boards and organizing my design selections

Nachteile

That Quickbook does not collaborate with Houzz Pro due to being in Canada

Vorteile

I like that it is 1 platform but it is very disconnected.

Nachteile

The integration between estimates, Pos and invoices to project planning and timeline.

Vorteile

a good centralized tool for project management, proposals, invoicing, customer facing collaboration

Nachteile

cost, and overall ease of use, funds held on paid invoices too long, lacking some functionality in the 3D room toolwish I could pay a lesser fee for the software use only and not lump in marketing budget, example, i'm on the lowest marketing budget possible and it allows me to use the software, I'd like to see that cut in half and not care about marketing (because I get way more word of mouth referrals than anything here)

Vorteile

I love the project and client dashboard. It’s easy to maintain billing, and looks lovely. And I love the product clipper, it saves me so much time!

Nachteile

Some of the features are a little cumbersome so I don’t use those: task management, project scheduling, floor plans, just to name a few.

Vorteile

I like using the product clipper to capture items for each project and then easily create proposals and invoices to pass onto the client.

Nachteile

The recent changes to Houzz Pro, the "New Experience" seem to make the process much more complicated than before. It is far less intuitive. I don't understand why the software developers continue to make changes when something is not broken. I'm finding it much more difficult to create proposals, invoices and finding out basic information about each project. I really miss Document tags!!!!! Now I have to open each invoice or proposal to find out what its for. It's taking me more time to use the new experience. I'm actually looking into different project management software to see if they will work better for me.

Vorteile

Love the ease of use - it's a very intuitive software on the whole. It has most everything we need from an proposal/invoicing/client database side. (We use it along with Basecamp, which is our project manager software). The reporting feature is nice, as well. Reasonably priced and wonderful customer support!

Nachteile

There are definitely some features that we feel are missing within this software. It would be nice to have a little more customization options when creating proposals/invoices with regards to adjusting line spacing, how large our company logo appears on the document, etc. You also cannot have an invoice with a negative amount (we don't have negative amounts too often, but every once in a while we need to refund a client and have a corresponding invoice that shows it). It'd also be nice to be able to make a templated proposal, so we can just use that to create a new one that already has a lot of the items in it that we use on most proposal - have to start from scratch every time creating a new invoice or proposal. We also bill in a cost + % format. It'd be nice to be able to ask for percentage amounts instead of just having dollar amount options for line items - for example, having the line item at the bottom be able to calculate a percentage of all the line items above it. But, all in all, these are smaller things and obviously not enough of a deterrent for us and we us Houzz Pro for our business and do enjoy it. Think it's a great software and is at a reasonable price.

Vorteile

We like the centralized storage of client communications and project tracking. Another great tool is the 3-D floor-planning tool and the ability to share that with our clients.

Nachteile

We continue to OneDrive for storing our client pictures, contracts and other information because we can create sub-folders which allows us to better organize client information. Also, we do not have to download and upload spreadsheets or word documents to update them.

Vorteile

I love their IVY sister company for invoicing. I also like and use often the leads section to communicate with new potential clients and keep track of our referrals.

Nachteile

The only one thing I would change is that we are not able to see the emails address when new leads come in. This would be useful specially when many new clients usually don't respond on their phones.

Vorteile

Our company likes the analytical information, lead generation information, and the profile settings given to us. The information we receive is valuable such as addresses, phone numbers, project information, and metrics we can use to create strategies for our company.

Nachteile

Although we do receive valuable information, we wish it was easier to download it into a pdf or an excel document. Additionally, we wish the layout of the incoming leads was organized a different way so we can easily see information quickly or sort leads by month, project types, and etc.

We wish we could obtain emails of the leads we receive to build an email list. The ultimate dream would be for Houzz to connect to our CRM program Builder's Trend.

Vorteile

I've used EVERY big name software you can think of and although they were very detailed and very useful for the purpose they were designed for none of them were a simple and effective all-in-one tool.

That's where Houzz Pro steps in!

The Houzz Pro package consists of: a website that's set-up for you, initially, but super easy to modify yourself or by reaching out to your dedicated support staff, a very simple CAD design tool to help bring vision to any project quickly, a mood board, a take-off tool that appears to be a light version of PlanSwift, an estimation tool and CRM. I have used ALL of these tools individually in the past, utilizing different companies for each, so to have them in one simple package is great! The strength of Houzz Pro is in it's simplicity and focus. It is not super detailed in any one of the features so it's best utilized, at this point in it's infancy, to engage clients and help the construction professional get a project's vision presented quickly. In a nutshell, it is a GREAT consultative sales tool. The CAD and mood board features also allow us to share the vision with our team of subcontractors very early on in the process. All of the Pro tools work seamlessly with the Houzz web profile and you can't beat the pricing for all of these features, especially considering that Houzz pretty much owns the higher-end client base on the web.

Nachteile

If you keep in context what the tool (is) and what it (isn't) then, I don't think there are any cons.

Vorteile

Most impactful was the design software and mood boards and 3D option to show myself and clients. It was easy to on-board Houzz pro - Ivy is useful and reliable

Nachteile

The Houzz pro software design program is still buggy and missing key items such as stairs and a fireplace. Bugs need to be fixed as I have lost floor plans and needed to regain trust in the program. Would be great to be able to customize specific furniture pieces into program and also, if Houzz could be more Canadian friendly, it would go a long way towards improvement. The lead generation is not great so far. Need better quality and legitimate leads to justify what I pay. Most are not interested in any design service and just playing around with the program. They do not return my call when I follow up. I almost have stopped follow up as it takes time and is. It rewarded

Vorteile

I began using the Ideas Books in my Houzz Profile. It made an easy starting point for putting together appealing images to inspire my clients. The Mood Boards are easy to create, and can be
shared on line with clients to give them a professional looking visualization of the proposed design.

Nachteile

I found the clipping tool was not functioning at times which was frustrating.
I thought the 3D tool was a very good way to present a design but the options of the cabinetry and furniture was too limited.

Vorteile

I like the timeline, the tasks section, the daily logs (super easy to use, including pictures - my clients are loving this). I am starting to use the budgeting and estimating side and I like it so far.

Nachteile

There are a few small hiccups with how information is communicated with subs and vendors, but I fully expect this to get better in the near future. Houzz is constantly adding new features. I don't like not being able to view the timelines on mobile devices. Add this functionality please!

Vorteile

My Firm uses Houzz Pro mostly for presentation of proposals, invoices, mood boards and tear sheets.

Nachteile

Some things are clunky. You should be able to turn a mood board into a proposal automatically, for example. Instead, everything must be added manually. Also, I'm disappointed that our tear sheets, proposals and invoices cannot be customized to look like our business branding instead of Houzz Pro's.

Vorteile

Easy to setup and use. Recognizable name.

Nachteile

The 3D room measuring tool is inaccurate and difficult to use

Vorteile

I enjoy the lead generation organization software. It is easy to use and track the progression. I also, use the idea books with clients and this is helpful in the beginning design and architectural phases while trying to capture their vision.

Nachteile

I haven't really run into anything yet that has created frustration or difficulty. I think it took some time to determine the right selections of services to get to our right client but after a few tweekings in price range and scope of what we do honed in the leads have been more productive.

Vorteile

Time recording and product markup are easy.

Nachteile

Our firm was an Ivy user for a long time. When Houzz acquired Ivy we migrated over to Houzz Pro. The ease of use, functionality, and functions have downgraded and created difficulty, frustration, and delays. The worst part of the experience is that the system for technical support is terribly lacking and I usually have to reach out several times to get the answers I'm looking for. Some issues were not able to be resolved. It feels like they are taking on more than they can handle and it's causing user businesses to suffer the consequences. The lead feature is nice but since they only allow one admin, it's annoying that our sales team cannot access the leads directly from their inbox and are forced to log on.

Vorteile

The software helps me stay organized, obtain new leads, design spaces, make material selections, showcase my completed work, and obtain reviews from my clients.

Nachteile

I have been waiting for a few updates for a while. One of the things that I need the most is adding in knee walls. I do a lot of bathroom projects and add knee walls to many of them. I also terribly miss the Room Boards in the new software and look forward to when they return.

Vorteile

Ideabooks
Ability to customize my ad listings
Ability to showcase projects

Nachteile

The quality of leads.
Some aspects are not intuitive and a bit "clunky" (too many steps).

Vorteile

Easy to set up and get going, especially with live human account manager helping. My company's page on Houzz.com looks very professional. I use the Ideabook function with all my clients - it is a great way to store inspiration images/comments. The lead gen system is customizable, so you can throttle up/down as needed. As far as I can tell, I do get referrals to my company web page from Houzz.com, so it's possible that some leads I get from my website have come from Houzz.

Nachteile

Many of the leads are useless. By useless, I mean people who have completely unrealistic budgets, schedules, expectations, etc. In 18 months of being a Houzz Pro user, I have converted one quality lead. That lead did generate good revenue but it takes a lot of leads to get to a good one.

Vorteile

Website help, onboarding help, full meal deal options

Nachteile

alot to take in in the beginning and paying for features not yet using because of it

Vorteile

Industry-specific features make it a great solution for interior designers. Wonderful personalized support from the Houzz Team, is always appreciated.

Nachteile

The virtual site-measure tool needs improvement - not sure if the technology is there yet, but as is it requires that the measure options are on the same level - easy with empty spaces, hard when there are furniture pieces in the way.
Can't wait for that tool to improve in the future!

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Vorteile

We occasionally get good leads through this software but even those are far and few between.

Nachteile

It is impossible to get a straight answer out of an account manager without being forced into a "quick call" that is a screen share of everything I can already access in our backend. They seem incapable of providing any real pricing structure or documentation of pricing and billing. It makes me wonder where my money is truly going that this is such a complicated process they don't have it readily available in writing.

Vorteile

I really do NOT like the new format that Houzz went to with Houzz Pro. I find the new program to be less easy to use visually and functionally it is way too chopped up. I don't need 90% of the "options" that you want to provide. I use Houzz to display our work, connect with potential new clients, and provide a format for great reviews. Houzz Pro is not any easier or better formatted than the original software we had. In fact, as i mentioned, I find it obnoxiously busy, overloaded with unnecessary options, and less informational about my potential clients than previous versions. For instance, I am no longer seeing a category about budget within the client inquiry. We end up wasting a lot of time now , just seeing if potential clients have budgets that meet the standards and costs of the project designs. I think it could do better, and have said so from the beginning of the switch to Houzz Pro. I like Houzz, I don't like HouzzPro.

Nachteile

See above. I like very little about this software.

Vorteile

The room planning and 3D room design features on Houzz Pro are absolutely my favorite things on the platform. But a close second would be the best prodigal building with the “clipper”. This feature has saved me countless hours of creating proposals via excel, as I can just go to a site and source the item right into my Houzz Pro account under the specific job. It is life changing!

Nachteile

The only thing I do not like about Houzz Pro is the inability to select wall paper, wall designs or make wall multiple colors in the 3D Room Builder

Vorteile

Multiple functions CRM applications look and feel

Nachteile

For Canadians the product does not carry all the functionality and is still a little clunky

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Vorteile

te lo venden muy bien, son unos genios vendiendo el sistema,, y te garantizan que en 2 meses empiesas a ver resultados,,,, al mejor estilo estafa piramidal.. pagamos una cuota mensual y te aseguran el éxito!!
pasado 2 meses no las cosas no funcionan te cambian de operador y empiezan a culparte por la falta de clientes.. que no te valoran, que no es buena imagen que la zona que escogiste etc etc.. luego te invaden de clientes inexitentes o fuera de tu rango o ninguno de tu especialidad... te quejas y de nuevo es nuestra culpa... son estafadores autorizados y que te amenazan con la firma de un cotrato no podes salir y te pueden insultar

Nachteile

la falta de implixacion, de seriedad, la soberbia el engaño, y sobre todo de interes en arreglar o ayudarte

Vorteile

We believe that a photo tells a story and images say a thousand words. The HOUZZ Pro lead generation feature has worked very well in reaching outside of our referral zone expanding that organic reach. The ease of use of the product is certainly there and integration with the business model was easy. The client success manager that we are assigned is amazing. [SENSITIVE CONTENT HIDDEN] has been extremely helpful and responsive.

Nachteile

Not really much to dislike about HOUZZ. We used to use Pinterest and now haven't opened that program in a couple of years since transitioning to HOUZZ Pro...we really use HOUZZ to promote more than we do FaceBook or Instagram.

Vorteile

We signed up to use Houzz Pro in 2013. It was sold to us as a platform that would help drive potential clients to our Houzz page where we could upload photos and clients could leave reviews. We were able to select our targeted locations and criteria for potential clients.

Nachteile

They sell you on leads and traffic and it happens for awhile but then it dwindles down and you are left paying an arm and a leg for no leads. They also tag their own products in your photos. Their support reps change constantly and no one seems to be able to help.

Vorteile

While I definitely don't use Houzz Pro to its full extent, the features I do use have made things run more smoothly in my business. My firm mainly uses Houzz Pro for creating proposals, invoicing, receive payments online, and tracking outstanding balances as well as cash flow. It's nice to have everything in one place for easy reference.

Nachteile

Would love to be able to use Houzz Pro while on the go, but I have found the iPhone app to be pure frustration. I cannot look up client balances or info on the go and the app crashes. On my desktop, the software seems to be so laggy. This can be frustrating when you are in a hurry. There are also some times when typing in the title of an invoice that the cursor will bounce around and typing becomes impossible. This is the only field this seems to happen in.

Vorteile

Our company has been using Houzz Pro for several years. I value Houzz even over our own website. It's ease of use for us and our customers, it's professional look, the fact that many consumers go here to research design build from "soup to nuts" is of very high value. The customer service that I have experienced in set up, keeping in touch with me, assistance with any and all of my needs, has been amazing! I would highly recommend Houzz to anyone in any field.

Nachteile

I do not dislike anything about the Houzz product. I encourage Houzz to continue the customer care that they provide their Pros, and they will then to continue their success!!

Vorteile

Houzz Pro provides useable behind-the-scenes support.

Nachteile

The software hits the right note. Time is our enemy so we have not had the time to integrate more Houzz Pro features. But we know many more features await us when we are ready to engage at the next level.

Vorteile

We signed up for the Ultimate package and support from Houzz Pro in June after Senior Strategic Account Executive [SENSITIVE CONTENT HIDDEN] sold us on the flexibility of the services and ability to reduce or increase the level of product provided. Over the last 5 months we have been disappointed with the potential clients the site attracts and the amount of time we spend managing the site. When we called last month to reduce services our Houzz Pro account manager was not familiar with our agreement, was rude and unprofessional toward my Associate. I complained two and half weeks ago in writing and have not heard back from [SENSITIVE CONTENT HIDDEN]. This is a marketing scam- they pressure businesses into purchasing useless marketing tools. STAY AWAY! This is paid advertising

Nachteile

This software did not attract appropriate clients or projects and has been time consuming on our end to manage the results. Houzz Pro staff have ignored us now that we want to reduce services- or at least eliminate superfluous  products. This service is a rip off.

Vorteile

The software has a fairly significant learning curve for people like myself who have run their company mostly off of a combination of spreadsheets and contact list. I am finding that the program has so much depth and the more we get into it the more we realize that we need to go all in. Houzz has been so good to us on all the other platforms that we would be foolish not to take advantage of this. If you do not have reagional placement contacts in place with them you are not spending your advertising $'s very well.

Nachteile

The shear size of all that you can do in the program. As the combined reviews of our company round 12 M. Double of what it was just three years ago we realize that having everything in one place is the best strategy. But getting 30+ years worth of experience into a single program seems daunting. Would be great if they had on the ground tech staff you could hire to make the transition.

Vorteile

Houzz has so many features we haven't used all of them yet.

Nachteile

The search function is none existent and managing messages is clunky.

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Vorteile

Easy to work with it, communicates well with QuickBooks, and the easy access to the client to view their project, reflect payments, and upload images and product information.

Nachteile

There is nothing I do not like about the project management part of the system, aside from the workflow for creating purchase orders, that only can be created after you created an invoice. Which in accounting does not make sense that work flow.

Vorteile

Houzz Pro has a good look and is constantly updating it's capabilities.

Nachteile

Some of the newer features are more about Houzz doing something, than creating a product that connects quality leads with professionals. They make a lot of noise and do a lot of things, but no one really benefits. Concierge services, especially has been very unhelpful. Also, they way Houzz Pro redesigned it's format is not as user friendly for our objectives.

Vorteile

I’m new at this but I’m finding the house pro software to be amazingly useful, terrifically organizational, and just what I need to grow my business and keep it organized.

Nachteile

The initial house pro page looks a bit juvenile. I’m sure there will be updates to make it look more interesting and professional.

Vorteile

Houzz pro makes the daily tasks with team members and homeowners effortlessly and keeps everyone on the same page with changes and updates for project management. The customers are impressed and help us as a company stand out in a crowded marketplace.

Nachteile

I haven't found a single feature that has deterred us from wanting to use Houzz Pro.

Vorteile

Houzz provides a platform for me to showcase my design projects.

Nachteile

I have avoided using features of Houzz Pro other than marketing as I am wary of ceding control of my affairs to big tech.

Vorteile

It seems easy to use. I just need to learn and start using the Mood boards for clients. I do use the catalog and have liked adding products that I find to the catalog.

Nachteile

It's a learning curve. I probably just need to take some time to learn the software.

Vorteile

--a great array of tools ranging from CRM to analytics to design tools

Nachteile

--CRM not as full featured on mobile, for example email templates on desktop are not available on mobile
--Analytics are great for seeing MoM comparisons with our own numbers, but would be nice to see how we are doing against our competition as well (city, region, state, national) in order to measure true effectiveness
--design tools are a bit buggy, for example living room furniture doesn't seem to load properly in floor planning tool and no apparent way to import an existing floor plan CAD file to save on re-drafting time. Feels very much like this is a beta tool, but has interesting possibilities especially for furniture specification.

Vorteile

I like having a visual image attached to each item going onto our invoices and proposals. They are easy to create, easy to apply payments and convert proposals to invoices.

Nachteile

Creating room boards so they are more like visual mood boards. We use a totally different software for this feature since this one isn't as user friendly. I dislike that you can't move items around within the proposals. If you forget something and you want to group it on a room with other things, you have to delete everything til you get where you want it to go and then add it all back in again.

Vorteile

The all in one software simplified the way I process my business. Ivy has made it easier and effective, although the software needs some improvements it is still better than most interior design software I know.

Nachteile

The ability to edit or cancel items/products once the Invoice has been issued. Generating credit memos are also difficult. I also wish the bank transfer payments were free of charge.

Vorteile

Assistance with developing and managing our construction company estimating, web site, invoicing and scheduling.

Nachteile

We are still in the early stages of using the software and program, but so far we are finding that it is easy to use and very helpful in building our companies future. Have not found anything yet that I can say I like the least.

Vorteile

Very simple and easy to use with very worthwhile integrations for a seamless and great experience.

Nachteile

Need more textures in 3D modeling perhaps integrating major box retailers.

Vorteile

I use houzz to highlight my business with pictures of the work and the timeline it tood with an approx price of the job

Nachteile

I find it difficult to access from my phone and when I am with a client, the clients sometimes can not find my profile on the web too which is not great

Vorteile

Client communication and being able to provide estimates easy.

Nachteile

Frequent updates get confusing trying to figure out what changed. Sometimes slow server is frustrating or estimates don't save for unknown reasons. Client manager is not responsive to questions. Estimates look great if sent through an email but don't look good when saved to a PDF.

Vorteile

Houzz is super easy to use and you can modify any project or layout. Now that they have added video it gives them even more of an edge. I love all of the features and the fact that you can create content within Houzz is amazing. I can't say enough about Houzz

Nachteile

It is highly customizable and can be tedious, but worth the investment. Especially if you are going after high end clients.

Vorteile

I like that Houzz pro is so simple to use. It is great for someone who is just now getting started up and not really sure how to begin creating professional estimates and invoices.

Nachteile

I don't like that it has the messaging feature within the app and the only way for that feature to work is if the customer was to download the app as well.