Houzz Pro – Bewertungsseite 16

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Aimee
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2021

Big fan.

As a small business, Houzz has been a critical tool for me.

Vorteile

Houzz helps me with me website, search engine, find images and products to use and to collaborate with clients.

Nachteile

There are no cons to using Houzz in my opinion

Antwort von Houzz

Thank you for your recommendation, Aimee! We're happy that you're happy and look forward to continuing to work together.

-The Houzz Pro Team

Beantwortet am 30.3.2022
Paul
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 23.6.2021

Review

We like Houzz and appreciate the leads it generates.

Vorteile

Leads. Good area for prospective clients to see our work.

Nachteile

A little convoluted. Like this form that makes you put more than you want.

Antwort von Houzz

We're glad to hear Houzz Pro has proven to be a great place to find new clients and showcase your great work, Paul. Our team is working hard to make our diverse feature set consistently more easily digestible, so we appreciate your feedback and hope our improvements continue to improve your experience.

-The Houzz Pro Team

Beantwortet am 30.6.2021
Lisa
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 4.6.2021

Landscaping HOUZZ review

Overall the experience has been good with many leads generated. The sales person has to be on top of the leads and pursue them to see which ones are real and achievable. Good source of sales!

Vorteile

Ease of use and the management representative also helped to understand the enhanced features.

Nachteile

Missed calls that clutter up the lead box.

Antwort von Houzz

Hi, Lisa, thank you for reviewing Houzz Pro! Our success managers work tirelessly to ensure the smoothest product experience possible, so we're glad that relationship has proven fruitful for you! They can provide you with guidance on successfully managing your leads, so always feel free to lean on them or to reach out to us anytime at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 12.7.2021
Richard Mehr Details anzeigen
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 6.10.2021

I have not found the use of Houzz Pro Usefull

I feel that I really do not need this product and it is a waste of money

Vorteile

Ability to find other subcontractors, there seem to be a large amount of subcontractors on the Houzz Pro site

Nachteile

Lack of interaction, I have found that there is no follow up with me.

Antwort von Houzz

Hi, Richard, thank you for your feedback and I'm sorry to hear about your experience. Working closely together is central to both your success and the Houzz Pro experience, so I can understand your frustrations from feeling a lack of interaction. If you'd be willing to reach out to me directly at [email protected], I would love to help improve your experience with Houzz Pro.

-Isaiah Brown, Houzz Pro Community Marketing Manager

Beantwortet am 12.10.2021
Michelle
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.2.2021

Houzz Pro

Vorteile

Provides local leads for design build remodeling and is able to segment out contractors by the type they are so that leads are more qualified.

Nachteile

Inability to connect with the customer immediately - the phone calls and text messages never transfer. Must call client back and at that point they may have already spoken to 3 other contractors.

Kim
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2021

Marketing, Job Lead and Project Management in One Place!

I have been using the PRO services and my current Sales and Web staff at HOUZZ is

Vorteile

I love the one stop shop that HOUZZ has become for me.

Nachteile

That you have to log into the platform, I guess but I don't really consider this a big con

Antwort von Houzz

Hi, Kim, thanks for your review - we're happy to hear you're taking advantage of all that Houzz Pro has to offer!

-The Houzz Pro Team

Beantwortet am 21.9.2021
Bonnie
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.5.2022

Houzz Pro User

Houzz Pro has improved by business overall since 2012. I see the least impact in 2022 but up until 2022 Houzz has been great.

Vorteile

Tracking Leads are the best tool of houzz pro.

Nachteile

The tool gives me enough options. Changing more is not necessary

Henni
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Houzz PRO

Vorteile

Numerous options, ideas, industry support

Nachteile

Would like to be able to print a simple page for my files for a lead. Including all client info.

Antwort von Houzz

Thank you for your review, Henni! We're happy to hear you've enjoyed Houzz Pro thus far, and relayed your feedback about printing leads back to our product team.

-The Houzz Pro Team

Beantwortet am 20.9.2021
Anthony
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.12.2020

Houzz is the BEST BY FAR

Excellent & essential.

Vorteile

Easy & fast to use. Great for organisation.

Nachteile

Nothing. Houzz is a great platform that I have zero issues with.

Katherine
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 23.4.2021

Not utilizing it well, but not much incentive to do so

Large companies keep creating ways to make my office life more "organized." But of course, jumping into any one of them means learning new ways of doing things. Some of us are already fairly organized, and I just have zero interest in learning a new pathway to accomplish a task I already do efficiently. I do not have the 6 weeks it takes to learn new habits.
I can see how it might be useful to someone just starting out.

Vorteile

I find this software needlessly complicates the fairly basic tasks I need to accomplish.

Nachteile

I find this software needlessly complicates the fairly basic tasks I need to accomplish. Add to that the fact that it seems Office and Mac and QuickBooks all want to organize my life as well, and I did not request any of it, and it seems I am jumping through needless hoops to get simple tasks done everywhere I turn.

And this interface is not particularly intuitive. Once my rep explains stuff, it's like, "Oh, ok! That's useful!" But these tasks probably help Houzz track me more than it helps me track me.

Antwort von Houzz

Katherine,

We're sorry to hear that you've found Houzz Pro to be a bit too complicated, but we're also excited to see how much you've enjoyed your relationship with support. Accordingly, keep an eye out for outreach from your Client Success Manager to help smooth the ripples between your Houzz Pro experience and your established and proven processes.

-The Houzz Team

Beantwortet am 26.4.2021
Dusan
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.12.2022

Esenssial Program to grow your business

Houzz Pro program helped our company to grow, manage the clients more efficiently and we have better communication with the clients as well.

Vorteile

The best part about this program is that my estimates and invoices looks really professional. Another features keeps my clients updated every day about the project work process and they can easily interact with us.

Nachteile

We are not able to accept online payments from the clients by bank transfer yet here in UK.

William
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 8.12.2020

The truth about Houzz Pro

Houzz pro works but it takes allot of time and patience to develop and portfolio over time. Its downsize is the tire kickers who do not anwser phones are emails making it a not so great experience for the contractor.

Vorteile

The software reaches a board audience with an algorithm designed to place your photos and services to a customer based on the amount a company wants to pay. It's like buying TV time in a super bowl ad. For this purpose it serves as a ad campaign . You really are buying space on the website.

Nachteile

The down side to the software is it has allot of bells and whistles that seem great like the CRM and project management but do not get used if you do not have allot of traffic or customers. Once you get a lead, you MUST call and email numerous times to get the attention of the customers. There is allot of tire kickers which make it difficult to manage time to whom the real serious customer is within the leads. The answer from Houzz on this problem is the old school mentality of relentless calling of the lead. It would be nice to see a change to the software to weed out the less serious customers . The service offered is good in theory but is expensive if I have to constantly email and call a customer that really is not interested .

Rachel
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 27.8.2021

Houzz Pro

Vorteile

It is nice to have a list of the client contacts and leads so that I don't miss out on opportunities.

Nachteile

I had to change the way I kept track of some things to use the software but that is OK.

Antwort von Houzz

Hi, Rachel, thanks for leaving us a review. We're happy to hear Houzz Pro has helped you make the most of your incoming leads, and given the wide breadth of features, it's understandable that using it has taken a bit of adjustment. If you need any help along the way, you can always reach us at http://help.houzz.com.

-The Houzz Pro Team

Beantwortet am 2.9.2021
Tyler
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.9.2021

Great Site

Helps with advertising and shows the quality and professionalism of my business.

Vorteile

How large scale Houzz is getting and I want to have my business on it as much as possible.

Nachteile

Trying to get my website run through Houzz which makes sense and I want to have done but having a hard time getting it as good as my original.

Antwort von Houzz

Hi, Tyler, thank you for your review and recommendation! If you'd be willing, I would love to connect with you directly to talk more about your experience with our web services and to help you get it up to the standards you're hoping for.

-Isaiah Brown, Houzz Pro Community Marketing Manager

Beantwortet am 21.10.2021
Marino
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.2.2021

Sunnylea Homes is extremely pleased with the service of Houzz Pro

Very happy with Houzz Pro. [SENSITIVE CONTENT HIDDEN] does an excellent job help manage our account and help keep us on track in order to make our account the best it can be.

Vorteile

The organization it brings to the leads that are generated to the program

Nachteile

none, its a clean interface that helps keep track of all of our analytics regarding our leads

Blake
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.5.2021

Experts in Home and Garden

Vorteile

Management and integration Everything i

Nachteile

e-signature's names would help streamline the process a bit better

Antwort von Houzz

Blake,

Thank you for your review and recommendation! E-Signatures are included in Houzz Pro, so I'd be happy to walk you through using them anytime.

-Isaiah Brown, Pro Community Manager

Beantwortet am 7.12.2021
Barbaro
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Houzz software review

Great experience

Vorteile

Access to estimating software and lead generation CRM

Nachteile

needs to be more flexible and I can add more items

Antwort von Houzz

Hi, Barbaro, thanks for your review! Though unsure exactly where you would like to see more flexibility in Houzz Pro, we'd appreciate it if you'd visit us at http://help.houzz.com so that we could hear more about your thoughts for improvement.

-The Houzz Pro Team

Beantwortet am 20.9.2021
Michael
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2021

Back office automation and CRM

The dashboards and lead CRMs are excellent, as are the email prompts re leads. This is a great tool for a small business.

Vorteile

The CRM, especially for lead management and HOUZZ traffic insights, is excellent.

Nachteile

I think the software is great for a small shop, however as a company grows there could be more features.

Lesa
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.2.2021

Houzz is our only regular marketing spend!

Vorteile

We have been with Houzz from early days in Canada - we love the fact it gives us an opportunity to present our full portfolio to our clients. We use it to send over similar projects that leads are looking for.

Nachteile

We don't have complaints about Houzz. Sometimes we have questions on how the best of Houzz is decided.

Mark
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.4.2021

Overall

Good---need to qualify the users to contact us with a REAL need and not something like 6 months away or even 1 year out---really who can price something like that in our current times...and it ends up being a waste of time for me. Also if I cannot get someone on the phone or text to get back in touch with me WHY would I pass it along to another contractor---that one really does not work for me---I would rather "expire" them from my file.

Vorteile

Keeps good records and something that I can refer to often.

Nachteile

Some of the changes do not fit my needs.

Antwort von Houzz

Thank you for your recommendation, Mark! We're glad to hear you're enjoying Houzz Pro and would like to hear more about some of the changes you find irrelevant so we can help make your experience a perfect 5/5.

-The Houzz Pro Team

Beantwortet am 29.3.2022
Denise
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.1.2023

Houzz Pro is a very useful tool to proposals and invoicing.

The proposals and invoices are very easy to use but I am not sure that we are utilizing the program and all the features it has to offer at this time.

Vorteile

The system was very easy to navigate. We like the way we can input items from various sources and have pictures of the items all in one place for our client to review.

Nachteile

The only thing that I would currently change about the program is the process of deleting proposals from the system. They are easily changed but even after calling customer service, the old proposals still remain on my account .

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 7.3.2023

Solución para presupuestos de obra

La experiencia general ha sido muy buena, muy practica, que ha ayudado mucho a que el proyecto haya sido en todo momento controlado.

Vorteile

Este software es una gran idea,muy útil y práctica,que me ayudó con el presupuesto de mi casa.Es un gran gestor que te permite ver de un vistazo como va la obra, si cambian o no los presupuestos y los cambios actualizados.

Nachteile

El precio es algo elevado para un usuario normal. Esta más dirigido a empresa pero con la posibilidad que cualquier persona le saque provecho

Nathan
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2021

Expensive and worth it!

Overall, I'm ecsatic.

Vorteile

Houzz just does what I need it to - connect me to clients.

Nachteile

I'm currently having a glitch in the software that nobody seems able to solve.

Antwort von Houzz

Hi, Nathan, thank you for your review and recommendation! We definitely take pride in helping connect potential and existing clients to great Pros like you, and we're glad to hear that's rung true for you. Nonetheless, could you reach out to me personally at [email protected] to help you get to the bottom of the glitch you've been experiencing?

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 20.9.2021
Geraldine
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.1.2023

great program

Vorteile

There are so many facets to this program, very helpful!

Nachteile

there are some minor tweaks but customer svc always helps and tries to make improvements

Hilary
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2020

Houzz Pro helps make you a Pro

My overall experience has been great right from the start. I love having a dedicated client success manager. [SENSITIVE CONTENT HIDDEN] has been phenomenal. He is very responsive, he's offered me wonderful tips and suggestions, and he is a pleasure to work with. I love that I am "not alone." So often you sign up for a service and then are just left on your own to navigate it - that did not happen here! I highly recommend Houzz to other design and construction professionals!

Vorteile

The software is easy to use and navigate. It is very intuitive.

Nachteile

I think it would be helpful if there were more key word suggestions when you tag photos.

Ben
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 2.2.2021

Inside Out Kitchens Review

It's been good. We have turned some leads into jobs for us but the percentage of leads that end up going with us is very low compared to other leads we receive.

Vorteile

It's a great place for home owners to find professionals. It does generate leads as houzz attracts a lot of traffic. Does a great job of showcassing a companies projects

Nachteile

The leads are often times confused when we contact them. A lot of times the leads we get are just generic leads that must get sent to multiple proffessionals because customers seem to be caught of guard when we contact them.

A ton of bathroom leads which are okay but we really are looking for Kitchen leads

Thomas
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.2.2023

TNT'S Construction LLC Review

Vorteile

The pre-installed market average pricing

Nachteile

Was hoping you had more commercial related products

Erica
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.3.2022

satisfied

so far so good

Vorteile

I like the look and ease of the website. I also really like the CRM tool so far, I have a lot more to learn so it's hard to say what my favorite things will be.

Nachteile

floor plan feature is difficult to use, manually entering dimensions should be able to be done. In our other design program, we are able to manually enter dimensions on a cabinet and it will create that size in the workspace, with this you have no way of getting it to the correct spot without slowly trying to move the walls manually which leads to issues getting things perfectly symmetrical.

Antwort von Houzz

Thank you for your review and recommendation, Erica! We actually just released an update that allows you to manually enter dimensions for your walls. We hope with this update, we can get you to a full 10/10!

-The Houzz Pro Team

Beantwortet am 28.3.2022
Ashley
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.1.2021

Affordable, Quality and Fun-Interactive

Very well designed online platform that is reliable, fun, interactive, affordable and of high quality!

Vorteile

The features that I like most are of course the profile and sharing of current projects and past projects so easily. It is so easy for a customer to just go on the website and choose their designer based on their portfolio in comparison to their own needs.

Nachteile

Some software products that can be improved are the back office and managing the different outsourcing and insourcing software there is available. I just feel like it is a lot and easy to get lost but I am still learning the platform to say the least!

Ginger
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.2.2021

Our Client Lead Management Hero!

Vorteile

We use it absolutely, every single day to track and respond to our client leads. It’s been an incredible and efficient tool for our firm!

Nachteile

Additional client insight data would be appreciated for building future marketing strategies in Houzz.

Rachel
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.2.2021

Houzz Pro Review

Vorteile

Houzz pro is easy to use and I like the monthly check in with my Rep [SENSITIVE CONTENT HIDDEN] to help me improve my page.
I like that it is so easy to communicate with potential clients and once the lead converts to a paying client I can easily transfer the clients information to Ivy.

Nachteile

Not that I know of. I started my business and last Feb and have been with Houzz Pro since so I don't know how to answer that at this time.

Tania
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 18.2.2021

Overall experience with Houzz Pro software

Houzz Pro has been a good support to our business in providing leads that we're able to follow up and access.
We have had some lovely clients over the years as a result of Houzz.
Thank you Houzz!

Vorteile

We like the level of information provided with the Pro software to navigate and process inquiries.
It is an easy tool to use when needing to refer to it. It's a great way to introduce clients to interact on the Houzz Ideas platform which is very helpful.

Nachteile

I haven't any real criticism of the software as it been good and I don't have anything to compare it to at this stage. The only criticism is that I'm still getting a few scammers come through - I've had two last year that presented as real client enquiries who weren't. Also I've had a few enquiries that aren't for my services offered. So perhaps refining some of the filters will eradicate this?
For some unknown reason the enquiries still go to my spam folder, even though we have Houzz in my contacts folder.

William
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.2.2022

Love this all in one software

Vorteile

We are a smaller company, recently starting out. instead of paying for project management software, bidding software, etc. we got it all in one spot with Houzz Pro!

Nachteile

The take off and estimating software needs a little work.

Antwort von Houzz

Thank you for your review and recommendation, William. We're happy to hear Houzz Pro has simplified your business management needs and would love to hear more of your feedback on how we could continue to improve takeoffs and estimates.

-The Houzz Pro Team

Beantwortet am 1.3.2022
Daniel
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 16.4.2021

Professional and helpful

Vorteile

It`s a great marketing and advertising software for my Architecture Business. Interaction with possible clients is key to my business.

Nachteile

It is user friendly but sometimes I don`t take the time to update my profile.

Antwort von Houzz

Thank you for your recommendation, Daniel!

-The Houzz Pro Team

Beantwortet am 1.4.2022
Monica
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.2.2021

Important Product

We have considered Houzz Pro to be an important tool for communicating with our design clients.

Vorteile

Having a profile and using the project management tool for organizing our professional photography is easy to set up and maintain.

Nachteile

The room design and layout tool could be more user friendly but it still is a good solution for quick renderings.

In Betracht gezogene Alternativen

Google Workspace und Microsoft Teams

Gründe für den Wechsel zu Houzz Pro

We added Houzz Pro to our existing product lineup.
Jared
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.2.2023

Life changing

Changed my life for the better. Great head start

Vorteile

Houzz 3d blueprint software separates me from other contractors. Customers love the feature.

Nachteile

I think the price is a little expensive for outcome but they are willing to work with you when you need it.

Ritika
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2021

Well designed program for designers

Overall I am happy with my experience with Houzz Pro!The customer service is great and very prompt and responsive. I would highly recommend it!

Vorteile

Houzz Pro is super user friendly. I like that it lists the business analytics very clearly. I know exactly how many visitors have seen my profile and how my reach has changed over time.

Nachteile

It needs to vet leads a little better as sometimes these leads are irrelevant and difficult to follow up with.

Arthur
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 14.9.2021

I want to cancel my subscription

Expensive, ineffective and impossible to cancel your subscription

Vorteile

Nothing, I never got a client using this app.

Nachteile

I want to cancel my subscription, my case reference number is [SENSITIVE CONTENT] my ticket is closed and then continue charge me, it’s ridiculous

Antwort von Houzz

Hi, Arthur, thank you for your feedback. I'm sorry to hear you've had difficulty cancelling your subscription, and if you'd be willing to follow up with me, I'd love to personally get this resolved for you.

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 19.11.2021
Sandra
  • Branche: Architektur & Planung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 22.4.2021

Review of Business Services

Has led me to many more business opportunities.

Vorteile

Keeps me up t date on all of my business leads

Nachteile

I would like their design services' program was more detailed and easier to use.
I would like to see imitators of leads more engaged in the process of responding to my reach out.

Antwort von Houzz

Thank you for your review, Sandra! How specifically would you like to see our design services improve?

-The Houzz Pro Team

Beantwortet am 4.2.2022
Michael
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 2.2.2021

Remodel Handyman-

Leads have been great! Good ROI on investment, but Mobile app has a lot to improve on.

Vorteile

The real time access to customers, integrated platform with predefined templates and estimate lists.

Nachteile

The invoice system is garbage!! WE should be able to create a manual invoice, and or take single time payments, even after

Frederick
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.9.2021

great business platform

Vorteile

the cost is great considering all you get on the platform

Nachteile

the construction estimator could be better

Antwort von Houzz

Hi, Frederick, thank you for leaving us a review! We're happy to hear you feel like you're getting your money's worth with Houzz Pro, and as we continue to make improvements to features like our estimator, we hope you feel that way even more going forward!

-The Houzz Pro Team

Beantwortet am 20.9.2021
Ricky D
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 4.12.2020

Not getting enough leads

Vorteile

My rep that’s gives support to any questions I may have

Nachteile

Not getting enough leaded that will return calls or emails

Antwort von Houzz

Hi Ricky-

Thank you for your note. We take your feedback seriously and your Client Success Manager will be in touch shortly to see how we can help.

Thank you,

The Houzz Team

Beantwortet am 8.12.2020
Tamara
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.12.2020

Spotlight equals sales

I am able to manage Houzz along with my professional helper from Houzz. I don’t have time to manage social media so the Houzz platform makes it possible for me to be out there and stay fresh without it being my daily responsibility.

Vorteile

I love that we can showcase our work on a platform that is pertinent to what we do. People go there specifically for inspiration and professionals that have to do with Home. So we aren’t just out on the web among a billion other types of industries.

Nachteile

There were glitches on a couple of my leads that wouldn’t register that I had retired the lead. So I still got emails asking me to respond to leads I had already responded to.

Dale
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 8.1.2022

Lead Generator

Houzz Pro lets me select the leads that best fit my business model

Vorteile

Houzz supplies great leads and I can select the ones that I like

Nachteile

I don't really use or need some of the features

Antwort von Houzz

Thank you for your review and recommendation, Dale! I'm glad to hear your lead program has given you great results, but could you provide more information on some of the features you're not currently using?

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 12.1.2022
Debbie
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 13.9.2021

Great Place to Find Leads and Work With Clients

Since there is much to learn, the help and support has been amazing.

Vorteile

There's still much to learn, but so far it's been great. Having all the client's information in one place is excellent. I look forward to seeing how it all comes together, once everything is learned and in place.

Nachteile

The only issue is with the inability to delete pictures once they've been uploaded. Otherwise, the learning process in some areas can be a bit challenging, but with time, I know we'll come around.

Antwort von Houzz

Hi, Debbie, thank you for your review! If the photos you're referring to are your project photos, you actually can delete those after posting. If you'd be willing to follow up with me, I'd be happy to walk you through the process.

-Isaiah Brown, Houzz Pro Community Manager

Beantwortet am 29.11.2021
taeik
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 26.1.2023

architect office review

Vorteile

This software has great features, but not all are needed. Having an easy-to-understand profile page for the new leads is the most important.

Nachteile

Can be improved if all client information is provided. Following up with the client's full contact information like address and email (not shown) is a challenge.

Cathy
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.9.2021

Houzz Pro Works

Enables me to get leads and to communicate another way with the customers.

Vorteile

I like getting the leads through the program and being able to see what we have done with them.

Nachteile

Difficulty receiving follow up emails through Pro from the customer. Not sure where they are going but not coming to my external email.

Integration difficult but most of that is from internal resistance. Cannot speak to the actual true integration because of this resistance.

Antwort von Houzz

Hi, Cathy, thank you for your feedback. I'm sorry to hear about the issues you've had with client emails and would love to talk directly so that I can help you patch up this issue. Additionally, I would appreciate a chance to hear more about how we can improve your Houzz Pro experience to win over more people internally.

-Isaiah Brown, Houzz Pro Community Marketing Manager

Beantwortet am 21.10.2021
Al
  • Branche: Design
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 22.2.2023

Helpful Houzz

Vorteile

The room boards are essential to our business

Nachteile

I have not found the integration of Houzz and QBO to be easy

Vladimir
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 9.3.2021

No recommended

Not worth the money. If it wasn’t the contract. I would cancel the subscription a long time ago.

Vorteile

I don’t like it. There is nothing good about it. I don’t get any good leads!

Nachteile

It is expensive and doesn’t bring anything back. I pay $309 per month and don’t get any leads. You can get one lead in two months and that lead is not good.

Antwort von Houzz

Hi there,

Thank you for leaving your review and we are sorry to hear that we have not met your expectations.

I see that your Client Success Manager has been in touch with you and offered some solutions to improve your experience. I will have him reconnect with you so we can ensure to make this right.

Thank you,
The Houzz Team

Beantwortet am 17.3.2021
Eliana
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 7.12.2022

Es una estafa

Horrible

Vorteile

No tengo nada positivo que decir del servicio.

Nachteile

Es una estafa. Adquirí el servicio hace un año y desde que realicé la suscripción nunca más se pusieron en contacto conmigo, solo realizaron responsablemente el cobro. Mi Client Success Manager [CONTENIDO SENSIBLE] dejo de trabajar en la empresa "casualmente" hace un año también. Para cancelar mi suscripción me piden que me contacte con ella, obviamente no me da respuestas. Necesito urgente que se pongan en contacto conmigo o tendré que pasar a instancias legales.

1.024 Bewertungen