Messente

Vorteile

Well documented API, all the features we need (and more), great customer support -- what more can you wish for?

Nachteile

We would find it useful to have support for multiple organizations under the same account. Not a deal-breaker, though, just nice to have.

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Warum Messente gewählt wurde

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Vorteile

Very easy approach, understand and implement on our website, reasonable price, configurability and the fact that allow to administrate and implement new accounts on the same login was mega.

Nachteile

The API changed since our implementation (2016), so the old versions of the software stop working properly.

Vorteile

The platform and the service is very intuitive; And easy to use

Nachteile

The download of the message data, comes out in a strange format and must be changed

Vorteile

Critical messages are being delivered quickly and without any loss in delivery.

Nachteile

High cost for mass marketing campaigns compared to the competitors.

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Vorteile

The platform supports an easy to use and highly reliable SMS messaging service at competitive rates. Customer service is highly responsive.

Nachteile

We have had no real issues while using Messente SMS messaging.

Vorteile

The customer service and support is 5star. They are dilligent and taking the time to solve issues and come up with the right solutions.

Nachteile

I had a few hiccups at the beginning but I had much appreciated support from the customer service and technical team.

Vorteile

What I like the most about Messente is the capability to program the tool and send automatic daily communications to our customers.

Nachteile

What I like the least about Messente is probably the price

Vorteile

I liked its pricing policy, as well as its wide functionality, including API integration. The service took over communication with mobile operators in different countries. Ease of use and user-friendly interface. Informative dashboard, with the ability to upload data

Nachteile

Would like a more proactive approach to support requests.

Since logistics is a fast sphere, it is important to us that the partners with whom we cooperate are as fast as possible

Vorteile

API and integration with other platforms. Customer support is great. Easy to set up.

Nachteile

Pricing is a bit high if you have a smaller volume compared to other offers on market.

Vorteile

Reliable, good documentation and easy to get started

Nachteile

No problems met, perfect match for my needs.

Vorteile

straightforward and efficient support system

Nachteile

we had a bit of problem but been sorted efficiently thanks to the support team.

In Betracht gezogene Alternativen

Warum Messente gewählt wurde

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Vorteile

Great customer support and easy to set up API

Nachteile

Would like to see which countries are blacklisted from receiving SMS. Currently have to contact CS to make changes.

Vorteile

Messente's UI is easy to use and very intuitive. I like that we can track the SMS delivery real time on the right side panel to make sure it makes it to the customer.

Nachteile

Since we do not use it too heavily but occasionally depending on the need, then I haven't really encountered anything that I have been struggling with.

Vorteile

Easy to use SMS services worldwide and quick to implement.

Nachteile

More expensive than a local providers in each market.

Vorteile

I like the fact it’s a very easy platform to work with. #straightforward

Nachteile

For the moment I couldn’t find something that I don’t like in Messente!

Vorteile

User friendly, reliable and not expensive

Nachteile

There are always areas for improvement, but currently I have no comment to add here.

Vorteile

Messente is easy to integrate, and even easier to use. It really has all things SMS.

Nachteile

Didn't encounter any issues using this service.

Vorteile

Integration with our software on real time and reporting per each selected period with respective costs per SMS

Nachteile

It is missing the feature to upload a personalised SMS for each Receiver. Currently you could upload a list of different receivers but you could send to them only one sms text (all the same), whilst we would need to have an upload with Receiver and personalised sms, so Messente could send at once

Vorteile

customer care, complexity, innovations, big company approach

Nachteile

additional functionality could be part of the price and more country specific

Vorteile

Good price , easy to use.
Support is very responsible.

Nachteile

Need more reports but everything is ok if you know hoe to use excel.

Vorteile

Good functions, as reports monthly about the trafic.

Nachteile

Hard to find easy in the webpage. more functions would be great, as bulk message.

Vorteile

Seamless and reliable. No problems, always a good customer support.

Nachteile

Notifications missing on funds management - would like to set "alarms" when running out of prepaid funds.

Vorteile

Cheap and easy to set up, a lot of functionality

Nachteile

customer support a bit slow as I expected

Vorteile

Automatically sended messages, easy to use !!! Saves lot’s of our time !!!

Nachteile

Everything is good and we think you don’t need chance nothing

Vorteile

Easy setup, good prices and very good customer support.

Nachteile

Maybe the usability of the administration panel could be a bit better if I have to say something.

Vorteile

I really appreciated Messente's support team and user interface. The support team was responsive and helpful, always ensuring any issues were quickly resolved. Additionally, the user interface was intuitive and easy to navigate, which made using the platform a smooth and efficient experience.

Nachteile

One aspect I liked least about Messente is that the platform occasionally runs a bit slow. While it's generally reliable, there are times when it could be more responsive, which can be slightly frustrating.

Vorteile

The team is responsive and they actually help you get your questions answered and the system is easy to use. They tell you to reach out to them if you have any questions and when you do they get you the help you need.

Nachteile

Maybe the cost of SMS Service, just because we are a brand new company we are watching every expense through the startup process.

Vorteile

The functionality of the app is good and its price is really worth it when it comes to how effective it is.

Nachteile

The status update whether a message is send or not is missing as a feature of this app and I hope they will do something about it.

Vorteile

Customer service and account management. Both [sensitive content hidden] are two main reasons I love it so much. Thank you guys!

Nachteile

I lack some features for flexibility of settings that can be done on my side, for instance settings of steps of message delivery like WA-sms

Vorteile

I like the admin interface , the statistics module is great.

Nachteile

I do not like that we are not being notified when there is a system failure and our users do not receive sms with verification code.

Vorteile

Like the customer help, almost always receiving quick first reply

Nachteile

It is sometimes frustrating that we are depending on network providers so much

Vorteile

It was a very simple product to use and implement into our system.

Nachteile

It was fairly pricey compared to other systems we have used.

Vorteile

One of the best thing what I like about Messente is that I can send message to anyone in any country also It is reliable as I never face any trouble in delivering messages.

Nachteile

It has no mobile app which is the most dislike thing in my point of view also the customization and features are very limited no advance feature in it.

Vorteile

This app was easy to use and I was able to use it without any training or otherwise. Having to learn too much about its particulars. It was very user friendly.

Nachteile

Most of the features are available without having to pay additional fees, but some are locked until payment.

Vorteile

The messages are sent in a fast and convenient manner. The historical data is also rather easily accesssible, even though the report itself is not that convenient.

Nachteile

There are no options to exclude unicode symbols automatically;
We were not warned about issues in the Mexican market in spite of both Messente and other vendors being very aware of the issue.

Vorteile

Messente offers reliable and easy-to-integrate messaging solutions, with excellent customer support.

Nachteile

The pricing structure could be more flexible for smaller businesses

Vorteile

messente is a perfect tool when it comes to messaging, their interface is reliable where it is very user-friendly enabling easy use to a new user. the pricing is also very fair as any business can afford it to enhance it's exploitation.

Nachteile

at the moment i have nothing negative about the tool, only that to enhance it's workability, more materials on it's usage should be published.

Vorteile

Its global reach helped us reach to many different connections over different countries. Its very good because it can be used over sms , whatsApp which are common nowadays

Nachteile

There were little bit bugs in the functioning as sometimes the response was slow and also there can be suggested replies.

Vorteile

what I like most would be messente allows me to connect globally with my business clients. The customer support helps me with any problem I might encounter and the mass text messaging option is a lifesaver. The platform is easy to use and highly intuitive.

Nachteile

what are least like about messente would be the cost range. It can get really expensive to use over a period of time.

Vorteile

Very good website and very useful for people

Nachteile

Flexibility and easy to use it and very good

Vorteile

Pricing, customer support and the easy to integrate API documentation and tools.

Nachteile

So far haven't found any problems with Messente.

Vorteile

easy to use with mutable people and easy to learn

Nachteile

i did not like the setting up prosses it too to long

Vorteile

you can set all messages and forget about

Nachteile

is everything perfect, is working good and never had a problem

Vorteile

technology integration is the best, youre very mature in that area

Nachteile

the low deliver rate. others companies can deliver a message without problem and if i use messente (for the same mobile number), the platform shows that the message could not be deliver or the message is never sent to the user.

Vorteile

Easy used and price. They teach us in a video call were we understand all.

Nachteile

None. We are very happy with the product and our merchants also.

Vorteile

Messente is my go-to software for business messaging and marketing.

Nachteile

Messente is a perfect software for messaging.

Vorteile

The setup is quite easy with using API documentation.
Also you can use company or service name in sender name (and you do not have to have mobile number).
And there are different ways to add credit to your account.

Nachteile

Right now there has not been any incidents or problems.

Vorteile

Easy to use API and back office portal, no trouble in setting it, customer support is very helpful!

Nachteile

I dont have such things that I would like to mention as con

Vorteile

Its easy to set up And use, the cost is also pretty good.

Nachteile

I fond have any negative emotions about using messente

Vorteile

Ease of integration via APIs. They had examples to base the integration and user guides which made it super easy.
Free trial to check that everything works as advertised.

Nachteile

I have had no negative experience using Messente so far.