Wodify

Vorteile

Easy to see workouts, can see class schedule, keeps records of benchmark works that your members can look back at

Nachteile

App on phone is dysfunctional pretty often, can’t see actual names of people that are reserved to class, app is very slow

Vorteile

Automated Workflows and overall usability.

Nachteile

Some of my members would prefer changing the language.

Vorteile

The branded app is aesthetically pleasing

Nachteile

All of the gym management side of Wodify is unreliable. From Payment Processing, booking appointments, data in forms, accessing forms when you need them to having the most downtime of any gym management software. You would think its still run by a single person in their basement with a personal server.

Vorteile

There is lots of customization available and tons of bells and whistles to help things automate

Nachteile

It’s not easy to use for someone who doesn’t have experience already

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Vorteile

I like the organization and ease in capturing trials, leads and membership payments!

Nachteile

Sometimes there are a lot of "bells and whistles" that aren't easy to understand on the fly being that most gym owners aren't at a desk and don't always have the time to investigate things as much.

Vorteile

Seamless component & workout building with the progress tracking to back it up!

Nachteile

The premium price... until I realized how many of the other tools they've put into their program to help owners grow their business, while improving their retention!

Vorteile

Ease of member tracking and data! The support team is always prepared to answer my questions.

Nachteile

Seems slow at times. Drop ins go to Waivers and not automatically to Leads

Vorteile

The fact that I can manage my business solely in one place! Actually, the support team are top notch and always action my feedback.

Nachteile

The member app is sometimes slow and often needs to be un/reinstalled.

Vorteile

Great service, easy to use, makes my job easier.

Nachteile

At this point, there is nothing that I'm dissatisfied with.

Vorteile

Easy to use and great for tracking workouts

Nachteile

Very pricey for the headache. On multiple occasions when trying to deal with support they were not very supportive. Numerous hours of non-accessible service, hours spent waiting on customer support to respond, overcharges/double in membership invoices with no compensations for loss of income and service, but they are right on top of taking their money from you at the first of the month.

Vorteile

It is extremely user friendly and very easy to learn. Things just make sense.

Nachteile

Memberships are not automatically prorated. You cannot end a membership on a specific date, it has to be at the end of the billing period.

Vorteile

I like the competition module integrates so well with wodify.

Nachteile

The drop ins seems tedious when you are coaching.

Vorteile

It is a very complete software with everything that you would need in a CrossFit box. Support is very good although there is a time difference with the US. With the new tier pricing, it might be very attractive for new boxes, paying more according to their growing needs.

Nachteile

Sometimes, too many options when creating new classes.

Leaderboard should be optional.

Vorteile

I like that everything is together. Membership, programming and payment. I’ve been using Wodify for 10+!years!

Nachteile

It was frustrating at times when it would go down

Vorteile

Wodify has extremely good tools on the front end and they are a complete business solution on the back end.

Nachteile

Right now there is very little to complain about. The past 2 years they have revamped, updated, and improved virtually every part of their platform.

Vorteile

It's becoming more and more an all inclusive one-stop-shop for managing my business

Nachteile

Certain limitations on changing or modifying a membership is frustrating. Some functions require clicking through too many screens. I wish the mobile app for admins worked better.

Vorteile

The product was not easy to use. I will admit I struggle w/ technology. My Onboarder ([sensitive content hidden]) made the process much, much easier through the outstanding support I received. She was prompt to reply, learned my learning style and went above/beyond to send me customized tutorials on the how to for various functions. She needs a raise and is an outstanding employee, professional and very personable. I can't say enough good things about her.Back to Wodify: it is a much better/easier experience for our coaches and members. The announcements feature is fantastic

Nachteile

Mostly all related to the back end:1. Members cannot be alphabetized by their last names. That makes certain tasks much more laborious.2. Memberships cannot be cancelled mid contract which they sometimes are and I have now do that manually.3. Holds cannot be removed. People end them early and sometimes extend them. And the most annoying - the invoices get messed up when a hold is placed. I then have to go in and manually adjust all the remaining invoices to reflect the billing date on the 1st.4. Partial payments cannot be made. I have to make a note and keep track that way.

Vorteile

Wodify is a user friendly platform, providing a great service. More than just a booking system, it allows coaches to build workouts, save workouts and track clients progress.10 out of 10 - would recommend!

Nachteile

I haven’t encountered anything this far.

Vorteile

It does offer a lot of features. many of which may or may not actually be useful. They are always looking to improve and add value to their services, which is generally a good thing, however putting some of that focus going to make sure their basics ran well would be advisable.

Nachteile

No customer support, at all. If there is an issue, you have to email the company and hope for a response back. All of our monthly payments were processed through Wodify, and the final straw with them was when those payments did not go through, and we were unable to get any response from the company beyond an automated 'we got your message and someone will get back to you' for nearly 24 hours. No apologies, no adjustments, and although they messed up getting our payments into our account on their end, you can bet they didn't hesitate to take theirs out.

Vorteile

Most impactful product for me is the integration on website, stripe payment processor, and gym management.

Nachteile

They should expand more on their email marketing integrations

Vorteile

I love their cataloge of movements and metcons. I also like my performance history. It's easy to track and compare. The daily whiteboard and athlete app are great too.

Nachteile

I feel like the back-end is stuck in a state of "almost there." Wod programming is weird, esp on the app. There are a lot of moving parts. It feels like it's getting better, but then you realize something that was simple before is now more complicated.

Vorteile

Ease of use, has everything I need to run my micro gym business… and my members/clients love the app

Nachteile

Still think the online payment fees are expensive in comparison to what I pay already

Vorteile

I like it because it is built originally for a crossfit gym, features such as the white board and tracking your workouts are important for our members

Nachteile

The search tools on the back end are slow to load sometimes erroring out.

Vorteile

I have a lot of likes about this software. I love the professionalism of the company, the customer service is top notch. I always hear back from the company when there are issues, and they respond quickly through email or we can schedule a call.

The software itself manages everything from workouts, programming, invoicing, merch and swag sales, memberships, waivers, etc. It has cut down my paperwork to zero and allowed me to focus on more important things.

1,000 High fives to Wodify. I'm thrilled to be here.

Nachteile

I have two minor complaints. The first is the integration between the merchant is a bit cumbersome, if the payment merchant refuses a payment or if I wish to reverse a payment, it takes some time for Wodify to clear the invoice and allow it to be reversed or voided.

The second is it would be nice to get live customer service instead of calling in. But not at a trade off, when I do reach someone or they call me, they are always super knowledgeable and keen on solving the problem. So if the solution is a call center that has lost touch with the culture of the current team, then I prefer to wait.

Vorteile

The software allows for management of the size and capacity of classes which is important especially when we were dealing with scaling back for Covid. The ease of checking in and checking out makes it a valuable asset to people attending the class

Nachteile

No, there is nothing that I can say negative about this product

Vorteile

My Google review says it all. You guys pay attention to all the small things and listen to feedback which has dialed in your product more and more every year. Even the way mobile versus desktop Core flows and being able to manage so many different areas of the business. Not to mention the direct and fast response from support on anything and everything... if members ever catch a glitch and tell me i know i can get it resolved within a day just by dropping you guys a chat.

Nachteile

Everything is good. If anything having a competition dashboard again would be cool.

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Vorteile

Client facing features, like entering results, results history, personal record history reset, leaderboard, attendance streaks and the communication options directly to clients and leads. The new Kiosk plus interface has been good for our coaches. On the admin side the report options have improved with customization.

Nachteile

The client experience when signing up a dependent/kids for our kids or teens program. It seems to be the only occurrence where half the time we get confusion from the parents and miss information on how to use or manage the app for the dependent. The process has improved over time.

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Vorteile

Staff, and leadership that actually cares and takes time to understand my needs

Nachteile

Rough, rocky start, due to me NOT understanding the entire complexity of what the software is capable of

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Vorteile

Ease of use - Very user friendly and are updated when new features come out. Customer Service - Questions how to use a feature, find a report, or create a workflow are responded to quickly, kindly, and with clear answers.

Nachteile

The chat feature on my phone is very slow. It seems like it's too many layers deep and takes very long to load.

Vorteile

Wodify allows us to not only track our membership, but also provide programming and data tracking for the members. It's an all encompassing system.

Nachteile

Wodify is not as set up as well for personal training or individual programming delivery.

Vorteile

Over the years, Wodify has increased capability with workflow, tasks, SMS, email, and reporting. Also modernizing the platform. It's nice to see investment and organization. And they've still maintained base level function (member management, performance tracking, etc.).

Nachteile

Integrations aren't always the greatest. The team puts out a lot of fixes and new function, and afterwards, integrations sometimes break or don't function the way they used to. Examples - Custom Reports and Zapier/Mailchimp. These items shouldn't be an afterthought. A lot of gyms depend on them.

Vorteile

Customer Service is more like a partnership! They really take a personal interest in solving any problems and supporting new ideas to customize their software for your business.

Nachteile

ZERO CONS: Honestly they have a great communication workflow. Having an account manager really helps you build a relationship that customizes your service.

Vorteile

I like the large features and the (lately) regular improvements to the seevice

Nachteile

The speed, some features unnecessarily hard to use, certain quirks that you need to work around.

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Vorteile

I like that Wodify has a easy to use GUI, and can be utilized for multiple different purposes. It can help keep a business organized from keeping inventory to chatting with clients directly.

Nachteile

Some minor workflow issues can slow down the process. One example is not being able to click on a client's profile from the class schedule. Another is that the website tab doesn't update with the current information at times. It will have the previously visited information listed.

Vorteile

It makes running a gym easy! It is simple to manage class schedules, personal training sessions, and monitor billing. The mobile app is great too!

Nachteile

Some of their reporting requires deeper dives, but it is easy once you know the lay of the land! Their support team is excellent to work with if you feel like a report looks incorrect. They will work with you to find exactly what you're looking for!

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Vorteile

1. Customer Service is top notch. Quick to reply or to hop on a call. Weekends I get assistance, too. Everyone I have worked with has been knowledgeable and also very personable. 2. The product combines so many features into one. I had been using two different systems and implementing Wodify in our gym has made management much easier. A game changer! 3. Ethics/morals...when I started my research on gym platforms I met with several different reps from companies. Others would put the other companies down and try to convince me they were the best. I have recently seen on social media other companies putting down other gym management systems. I did not experience this from the sales team at Wodify and have never seen them degrade other companies software. This stood out to me as I never felt pressured by sales pitches to choose them.

Nachteile

There truly isn't anything I can say I dislike about Wodify

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Vorteile

everything is all in one place, and the customer service is top notch.

Nachteile

for a while I felt wodify was trying to add too much stuff to their platform, without making the original product work properly. but over the last few years they have refined their product to something that works smoothly and effectively for my business with no hiccups or crashes.

Vorteile

All in one integrated platform. Sales, athlete performance tracking, coach payroll it has it all. Not to mention their customer support is fantastic as well as their easy to access help library.

Nachteile

Can be glitchy when there are updates. Don't always love the changes.

Vorteile

I like the continuous improvement attitude that Wodify takes. The system has been ever evolving since we started with the company back in 2016. I like that there is a member front end and a business management system all in one platform. The customer service is excellent. Always fast responses and offers to connect one on one if needed.

Nachteile

Like any software system some times it does things that you don't expect. But maybe that is lack of knowledge of the user some times too.

Vorteile

-Perform feature for programming metcon-style workouts and members to access and track progress
-Ability to have membership platform, programming platform and website with the same company
- Reports and custom reports
-Financial tracking
-Customer service

Nachteile

-Programming single exercises and strength style movements is not user friendly. TrainHeroic is amazing for this! I wish Wodify would use the same format for this style of training.
-I’ve had a couple financial payout snags that were resolved but made it difficult to trust financials in the moment

Vorteile

The ease of use. Most things that need to be used and accessed are self explanatory and easy to navigate

Nachteile

Occasionally the load times are slow……..

Vorteile

Truly, the customer support is just phenomenal! I also love that it takes care of basically every software feature. I need at the gym. From programming to building, and more!

Nachteile

I’ve never really had any issues with the software that I would complain about. I’ve had my own technical issues, but support was always great and they were resolved quickly.

Vorteile

Tracking years of lifts & benchmarks is amazing to have right in your pocket.
As an owner operator being able to have people sign into class allows us to prepare for four members or 24 members depending on the day and time of class.

Having punchcard members is super helpful to use the system digitally and get rid of paper cards.

Nachteile

I can never do as much on my phone as I can on the desktop it tends to just keep loading.

Vorteile

I was about to sell my 2nd location until I started using Wodify 11 years ago! It saved my life and business!

Nachteile

NA - Wodify handles all scheduling, billing and communication under one roof!

Vorteile

I looked into Wodify many many years ago and there were a few things that were simply deal breakers for us. But after revisiting the software all this time later, it's clear how hard they work and how dedicated they are to always do better. I finally had enough of the product I was previously using and decided to give it a try. So far, I am really impressed with the level of support I receive from Wodify, as well as the open communication for needs and improvements for my business.

Nachteile

There are a few features that are missing from my workflow, but overall, I have found a work around for most things that I need.

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Vorteile

Ease of use, support, and the functionality.

Nachteile

Not much to speak of in terms of cons. They continue to add functions and the support is great.

Vorteile

All in one platform. Programming and bill collecting. Along with reports. It does glitch a bit tho

Nachteile

The amount of glitches it gets. I have a continuous one right now where when I sent a waiver to someone’s email it gets stuck on gender and they can’t move out

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Vorteile

I think it's a valuable app for managing my memberships and I love the customer service. They have the friendliest and most helpful team.

Nachteile

To be expected, sometimes the app has some glitches but they're quick to respond to my inquiries and always so pleasant.

Vorteile

Their experienced team made swapping from MindBody easier than expected.
We received a dedicated account manager who has an astonishingly quick response time and ensures that our issues get resolved promptly.
Constant updates and new features with transparency on what is being developed.
Custom reporting is incredibly helpful and allows us to take a microscope to any part of our business in a quick and repeatable manner. It's usefulness cannot be overstated.
Family account management is easy for clients and admins.

Nachteile

Billing for seminars or multi-day events is tricky. We ended up creating our own billing solution with Stripe.
First-time client setups require more setup than expected. There is no way to automatically assign progressions (belts), adding new family members to an existing account requires manual input.

Vorteile

The best feature is the integration of the perform side and the billing side. This makes it seamless for us to manage our members and keep the community engaged.

Nachteile

Sometimes the language can be a bit confusing. Certain aspects may be labeled as one thing in one spot and then something different somewhere else.