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Alle Bewertungen zu eZee Absolute Filter anwenden
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User Friendly
Vorteile
Easy to use, good customer support, constantly upgrading.
Nachteile
Not really, as i have not used any other software in the same field.
Antwort von eZee Technosys
Hi Neeti,
Thanks for reviewing eZee Aboslute. We assure you that we will keep imparting great service. In case of any issue/ suggestion, feel free to write us at [email protected]
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very easy to use
Vorteile
The ease of usability and It's not slow are the two things we like. The interface is also nice and looks decently good. It has almost all the required feature and top of that eZee have good support, that makes everything better.
Nachteile
The reports can be a little better, especially while exporting the reports into excel format. Everything else is fine.
Antwort von eZee Technosys
Hi Varun. Thanks for the review. Sorry to hear that you have faced some issues in reports while exporting. In case you are still facing issues, you can reach us on our 24x7 live support or write to us at [email protected] with further details. We also offer report customization as required. Regards, Team eZee.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Its a great program, just it needs a better translation (I am latin american customer)
Quickly and instegrated system. Stop Overbookings. Easy managment of the entire hotel. Make recepcionist a easier job
Vorteile
The easy of use and the fast reservation option. The technical team have a quickly and certain response the most of the time.
Nachteile
The translation to spanish is bad, Sometimes the technical team dont give a quicky response or a certain response.
Antwort von eZee Technosys
Hi. Thanks for your review. Regarding the cons, the translations which we use are from Google translator or from any Regional help. However, if you find some wrong translations then you can always change it manually in the system. You can also reach us on our 24x7 live support so that we can assist you in making changes. You can also reach your dedicated account manager for any further concerns. Best Regards, Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
It's really easy to use.
Vorteile
I am using it since 4 years and been a hotelier for past 32 years, Ezee soft ware is my best as most important features are available.
Nachteile
When ever need to receive a assistance 24 hours your tearm helping. Specialy Sumit and Bhavesh even at mid night they support me.
I absolutely appreciate the way they help us. These two gentlemen is out standing. There knowledge and support
Also the team online support great.
Antwort von eZee Technosys
Hi Hugo, thank you for such remarkable feedback, We are really pleased to know how efficiently you have been aided by our support team. Bhavin and Sumit got really happy with your feedback. Regards, Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very dissatisfied
Vorteile
Many of the features just doesn't work and doesn't make logical sense.
The biggest issue is accounts team. Even after making payment on time, they will keep displaying message the account will be deactivated because of non payment. If it was easy to shift to another software? I would rather do that.
Nachteile
Accounts team just doesn't look at payments and create a problem for everyone.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very good product and good service.
Good product and good service , but please consider the price for small enterprise if possible.
Antwort von eZee Technosys
Hi Sary,
We are pleased to know that you found our products and services useful. Our prices are reasonable and are determined as per the industry standards; however, if this at all becomes a hurdle then I would like you to know about our newly launched program eZee Ultimate that is especially designed keeping your needs in mind. Now you can use eZee¿s technology Absolutely Free! You just have to pay a negligible commission on the bookings you receive through our solutions. For more details, you can visit http://ezeeabsolute.com/ezee-ultimate.php. We would appreciate the opportunity to discuss more on this.
Regards,
Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
One stop solution!
Vorteile
Easy to use, intuitive, prompt support.
Nachteile
Missing update logs. New features are hard to keep a track of.
Antwort von eZee Technosys
Hi Aditya,
Thank you so much for taking out time to review us. It is an absolute delight to serve clients like you. We are constantly working on making our software and services as user-friendly as possible. We request you to please send your suggestions at: cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Regards,
Team eZee
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Using Ezee has made our work very simple and easy. They company is very supportive and prompt.
We have been able to automate our booking system effectively, the software operation is simple hence its easy to train staff.
Vorteile
This software initial setting up cost or fixed cost in nil. This make is Flexible as we are small properties in one group.
Nachteile
May be could improve more on the communication templates. We need to have more photos or sliders in our templates.
Antwort von eZee Technosys
Thanks Rajiv for your amazing review. We always take pride in serving client like you. Regarding your custom requirements, we do help with such requirements to customize templates as per your need. Do drop by and send us your requirements at [email protected] anytime. Happy to help, Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Amazing property management system that is extremely easy to master.
Vorteile
Very user friendly with all necessary features. Frequent updates to ensure that everything is up-to-date and any requested improvements are implemented.
Nachteile
The function to manage groups in the system was not great once we started using Ezee two years ago, but is already multiple times better than what it was.
Antwort von eZee Technosys
Hello Daniel,
Thank you for the review.
We are glad that you are finding eZee Absolute better and that it has made your work easier. We are always trying to make our products better to make them user-friendly for our clients. In case you have some query, your account manager is always at your service.
Regards,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Stellar Support
Changing software is never easy. The support at eZee absolute has really helped to make it a great transition.
Vorteile
I love the chat support feature. I generally chat with the same few people. They never give up until the situation is resolved. If they are unable to walk me through how to do something, they "show" me how to do it by remoting into our system so that I can watch them actually do it on my screen.
Nachteile
We did have some issues initially with our credit card processing but it has now all been resolved to our satisfaction.
Antwort von eZee Technosys
Hi Jesse,
Thank you so much for your feedback. Keep spreading the word around :) It is an absolute pleasure to serve clients like you. We assure you to keep imparting our best services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Service Provider
it was a great experience to work on eZee software, .first all no problem to manage hotel inventory.
Vorteile
It was nice to connect with [SENSITIVE CONTENT HIDDEN] . on live support, very helpful person, short the issue in a very short time.
Nachteile
easy to operate all new users.
Antwort von eZee Technosys
Hello Sani,
Thank you for praising Pratik and our support team.
We promise to keep imparting our best services.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A diversity of properties
the setup given our requirments has been relativlet straightforward. Easy access to the staff for assictance.
Vorteile
Depth of functionality. Its quite easy to use and the diverstiy and simplicty in handling the various sales channels. The particulair use we wanted from a system is met. Terrific value for money.
Nachteile
No issues. There will always be some pain in changing systems particulalry from staff used to previous systems. The upside in this change is plentiful.
Antwort von eZee Technosys
Hello Scott,
Thank you for your feedback. We are glad that eZee Absolute is working very well for you.
We promise to provide you with our best services.
If you have any suggestion regarding our solutions or services, please send them to us on [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great, Fast Respond
Quick and Easy
Vorteile
quite easy to get adapt to the system, user friendly. live support is quick and responsive thanks to Mr. Sagar. working on the cellphone apps, moving forward since 2years ago when i 1st started
Nachteile
too many limitation, many function is not practical, and too many updates within days, should accumulate the system update and do it once a months or more.
Antwort von eZee Technosys
Hi Spencer, Sagar is overjoyed to hear to read this. We're glad to know that you're finding eZee Absolute easy to adapt to. We regret the inconvenience caused to you due to recurrence of updates in the system. We're constantly working to enhance your experience through better features and technologies. Do share your suggestions and limitations at [email protected] we'll find the best solution for you. Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
good service & helpfull staff
good
Vorteile
easy to use & latest futures are developed by company time to time
Nachteile
they improve futures time to time . my all problems was solved .
Antwort von eZee Technosys
Hi Manohar
Thank you for your review. We assure you to keep imparting our best services. We are definitely working on improving our products to serve you the best. Meanwhile, if you have any suggestions, please mail them at [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great value for your money
After conducting a market study for cloud PMS's I found this was the best by far value for money cloud PMS I could get. This was back in 2012 and by then I was the first user in my country. Now they are hundreds. Even so support keeps being helpful and development is open to improvements by from the feedback we have offered.
Vorteile
Value for money. Support. Development is very active.
Nachteile
Limited functions, but hey, that is was small self-catering properties look for in a PMS
Antwort von eZee Technosys
Hello Jose, thank you for you review. We are delighted by the fact that you are happy with eZee Absolute. We assure you in keeping up with our best services ahead. Regards, Team eZee.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Complete Hospitality Solutions...
Help Increase my business as well as revenue..
Vorteile
easy to use this software check in check out process easy & Sms and email notification facility is one of good facility in this software.
Nachteile
Minimum charges applied for subscription. Good Service 24/7 .. Telephonic & Chat Support available by technical team also.
Antwort von eZee Technosys
Hi Anil, Thank you for taking out your precious time to write about us and admiring our support team. We are really gratified to hear that you find our products easy to work with, and that they're increasing your business. Keep sharing your feedback or suggestions at [email protected]. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Free & Easy
"Easy"
Vorteile
Every single thing ezee to learn ezee use, by every ones, even you new in this industry,
Nachteile
everything at your finger tip.fast to learn , easy to teach staff, or conduct any training .different from other system.the issue is how to measure everyone understand. Not everybody smart like you.
Antwort von eZee Technosys
Hi Azam,
Thank you for providing a detailed feedback. We assure you that your experience with us will only get better. In case you're stuck anywhere, you can always contact our 24x7 live support for assistance.
Regards,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Really an awesome software
It's easy to manage the daily works and have a smooth day end.
Vorteile
This software is the easiest software to use and train the other employees quickly and I really appreciate the local team of eZee for their kind support always
Nachteile
The live support of eZee is really very poor in helping, they always talk about a different things then they are asked for help.
Antwort von eZee Technosys
Hi Mohamed. Thank you for giving your time to review us. It was really pleasing to know that you found this software easy to work with and to train as well. We deeply regret the inconvenience you faced while dealing with our live support. We have our partner and few team members deployed at Maldives, who're also available to help you out round the clock. We look forward to seeing your experience get better with us. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Support & Great software
yes very good and best support given by whole team and khemchand
Vorteile
Super User Friendly Very easy to use, and solving big business problem
Support also cooperative
Nachteile
No there is no cons.t this mommnet dont have any thing.
Improve little bit product speed
Antwort von eZee Technosys
Hello Pramela,
Thank you for praising our services, support team and Khemchand. We assure you to keep imparting you with our best services. Also, we advice you to operate eZee Solutions using the updated internet browser with the stable internet connection. So that the software can run at its fastest speed. However, we'd surely work on making them faster.
Meanwhile, if you have any more suggestions regarding our services or solutions, please send them to [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
A great software
Vorteile
this software is really nice, very easy to use with a lot of features.
Nachteile
Sometimes it's slow but i still love to use it.
Antwort von eZee Technosys
Hello Amandeep,
Thank you for your feedback.
Please use eZee Absolute with the stable internet connect and updated internet browser for the faster outcomes. Please reach out to our 24x7x365 live support if you have any query.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
overall satisfactory experience
Vorteile
Every ezee feature has been helpful to the very high extent.
Nachteile
Lack of few necessary options which we need to use in daily basis.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Integration is key
Vorteile
It integrates OTA & direct bookings together making it easier for us to consolidate our reports & figures when needed.
Nachteile
Fiddling with the settings & systems may be difficult time to time. But thankful for the 24hrs chat support.
Antwort von eZee Technosys
Hi Summer,
Thank you for your kind words. We're constantly upgrading our app and we have recorded your suggestions. We will surely try to incorporate them to ensure a smooth experience. Meanwhile, if you have any more suggestions, please write to us at [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
easy for everyone
Vorteile
funtion so easy to use if you have any problem in system or using you can chat with ezee team to consulte so helper and usefull.
Nachteile
can work on mobile so we can work every where.
Antwort von eZee Technosys
Hello Napak, thank you for sharing your feedback. It makes us feel great that eZee Absolute is simplifying your hotel operations and has transform the way you conduct your hotel business. We assure you to keep delivering our solutions and services. If in case, you are stuck or confused with eZee Absolute, do reach out to our support team. They are available 24x7x365 just to assist you.
Regards,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Ezee Absolute has amazing features but it is quite complex to register the property and details
Just started using it - not live yet! Hope to save quite some time with automatic emails to guests and also save time by moving and amending reservations without too much hassle which was the case with my previous channel manager. Tech support is amazing and thank you for that!
Vorteile
Very flexible for moving rooms or amending stays. Quite helpful in keeping track of accounting. Great features!
Nachteile
Requires a lot of teaching in order to register the property descriptions, rooms, etc. No so obvious to find out what you need to do because of name of functions. Need a lot of guidance to go through that phase. Have to go on Centrix, on Configuration and use it on Front Office. Not to flexible regarding various languages.
Antwort von eZee Technosys
Hi. Thanks for taking time to leave a review. Regarding the cons, you can change the name of functions/captions. Also, you can reach us anytime on our 24x7 live support to get assistance in doing the same. Regarding flexibility in languages - The translations which we use are from Google translator or from any Regional help. However, if you find any suspicious translation then you can always change it manually as it is provided already.
Also, if you face any issue, you can discuss the same with your account manager or reach us on our
live support, so that necessary actions can be taken. Best Regards, Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Easy to use and Saves Time as well
Vorteile
We are using the eZee Front Office software since last two years and found it very simple to understand for every one . It makes all the Front Desk operations very fast and accurate and we are completely satisfied with it. The regular updates and new features added everytime saves time, and makes guests happier.
Nachteile
No comment. All works perfectly in my personal experience. outstanding service by the team. Thanks again guys
Antwort von eZee Technosys
Hi Vishwajeet, Thank you for the positive feedback. Best Regards, Team eZee.
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very happy to be a eZee hotel from the start, the system is always improving and keeping up!
Vorteile
Cloud based, real-time updates, user friendly interface, technical support, regular updates and upgrades
Nachteile
speed.
There are of course problems that come up but the only thing that can´t really be fixed is the speed.
That´s the price you pay for a realtime cloud based globally accessible PMS
Antwort von eZee Technosys
Hi,
Thank you for your feedback. It is an absolute delight to serve you. We are glad that eZee Absolute is enhancing your hotel's efficiency. We promise you to keep imparting best services. Keep spreading the word around:)
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Excellent service
User Friend and great support from the live chat support team and email team.
Vorteile
User friendly, Easy to use, support is better from eZee
Nachteile
Rates are a bit confusing to update, etc
Antwort von eZee Technosys
Hi Sophia,
Thank you so much your feedback. Regarding confusion in rate updation, we request you to please get in touch with your account manager. We are sure you will find your way. Besides, if you have any suggestions regarding any of our solutions, then please send them to us at: cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Very useful
Vorteile
Very useful to learn and great custiomer care
Nachteile
Maybe the grapich interface can be improved
Antwort von eZee Technosys
Hi Marco,
Thank you so much for your feedback. We are constantly working on improving our products and will surely consider your suggestion. Meanwhile, if you have any suggestions, please send us to them at [email protected]
Regards,
Team eZee.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Overall really great
Vorteile
Really easy and simple interface and operation is really straight forward and easy. Simple to teach new users
Nachteile
Web based can cause slight delays sometimes. When dealing with group bookings there are a few features missing which we are hoping to get added soon
Antwort von eZee Technosys
Hi Jóel, Thank you for this review. We're glad that you're finding eZee Absolute easy to use. We are trying our best to optimise the products so you do not face such errors. And there are several new features we're coming up with. We're sure you'll find a correct update that suits your system soon. In case you have a query, you can contact our support team 24/7/365. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Live Support
so far it's great
Vorteile
Live support is always prompt and helpful, and I'm usually lucky to get this Customer support staff who is great. Thanks again Customer support staff, keep up the good work.
Nachteile
too many platforms for a small hotel, which becomes a little time consuming
Antwort von eZee Technosys
Hello Veerzad, thank you so much for your review and also, thank you for praising our support team. Yes, eZee Absolute does consist of several modules and features which work for the betterment of your hotel. Even though there are very easy and user-friendly, we also agree that it may take some time for you to get quicker with them. In that case, again your account manager is the best person to help you with detailed product training. We hope it helps.
Regards,
Team eZee.
-
Quelle der Bewertung
A very good reservation management package that provides me with an overview of all reservation...
Cons:
1. Individual login for Absolute, Reservation and Configuration. When opting for highest level, i.e. Absolute, it should include Reservation and Configuration as part of one set of menu's
2. Acceptance of credit card payments without having to acquire a speedpoint machine, eg. similar to Nightsbridge
3. Absence of a cellphone app. Not possible to process a new reservation on a mobile phone
4. Duplication re mananging calendars and reservations because Reservation doesn't fully interface with certain OTA's, eg. Airbnb, SafariNow and Travelground
5. Is an expensive option when compared with other similar packages
6. Not able to communicate with guests by email directly within Absolute
Pros:
1. Excellent customer service
2. Interface with OTA's, except for few mentioned above
3. Ease of use and tutorials provided
Antwort von eZee Technosys
Dear Christoff,
Thank you for taking your time out to review us and giving such an in-depth feedback. We are glad that you are happy with our services.
Regarding your feature requests, your account manager is aware about it. We have added them to our wish list and have already started working on it.
Also concerning the OTA integration, we do have a ready interface with Airbnb & for your property. However, AirBnB doesn't provide a booking API and thus we cannot directly fetch the bookings to the system. We are still researching on it will update as soon as we will develop the new feature to serve this purpose.
Moreover, we are in communication with the other 2 OTAs you mentioned to establish an interface as well.
You can view the complete list of our existing OTA interfaces for your reference http://ezeecentrix.com/our_channels.php
Regards,
Team eZee
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Our experience is not to good because the reports are not helping us.
Vorteile
Can create many folios and then merge them. Can transfer balance due from one reservation to anther reservation.
Nachteile
Have to use inclusions to enter an extra charge for a future date. Reports section are not helping us.
Antwort von eZee Technosys
Hi Gladimir, Thank you for making time to write about us. We would like to genuinely apologize for the inconvenience. Usually, inclusions are the proposed charges, that is, the charges which will be applied in future. Contact your account manager; they will be able to help you out with this using a middle way. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Budget PMS
It's quite good but recommended software. Easy use and handy feature PMS system for hotel and resorts.
Vorteile
I like very much about this software Graphical User Interface. Very easy and user friendly feature and handy
Nachteile
For low budget property this is the best PMS system to take where you can get the lots of integration
Antwort von eZee Technosys
Hi Md Anwar,
Thank you for your feedback. We're glad that you find eZee Absolute user-friendly and a perfect fit for your hotel. Thank you for your recommendation. Keep spreading the word around. :)
Cheers,
Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
it is "eZEE"
Vorteile
Solutions provided, ease of use + support service.
Nachteile
with the continuous development and upgrading - NIL
Antwort von eZee Technosys
Hi Munsif,
Thank you for your review. It's always a delight to serve customers like you who help us expand our limits. Keep spreading the word around :)
Regards,
Team eZee.
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great
Vorteile
Easy to Use and System Freindly. It helps us to manage well all of our reservation and promotions online. Their 24/7 support group always willing to hel pand assist to our needs.
Nachteile
Some glitches with card details upon receiving the reservation online. I much prefer the ezee reservation than ezee centrix but both systems are good.
Antwort von eZee Technosys
Hi Sergio. Delighted to know that you found our solutions remarkable enough to give it 5 stars. We request you to get in touch with your account manager or reach us on our 24x7 live support. We will definitely look into this and fix it ASAP. Please keep sharing your valuable suggestions at [email protected] Regards, Team eZee.
- Branche: Gastgewerbe
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Awesome Product
We've been using Ezee since the last 2 years and are super confident in stating that it is amongst the very best products available for businesses. Their endeavor to improve the product and the super efficient customer support makes it an obvious choice among the rest.
Vorteile
Customer support
Value for money
Antwort von eZee Technosys
Hello Deep, Thank you for your feedback. We are delighted by the fact that you find eZee Absolute flawless and that you've been using our solutions at all your properties. We promise to continue giving our best services. Regards, Team eZee.
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Excellent software. it is very customer-centric. I like it very much!
Vorteile
The Reservation list, Group Booking, Folio Management, Invoice, Stay View interface, Housekeeping, Maintenance, eZee Centrix, and eZee Reservation.
Nachteile
The eZee Absolute hotel app sometime slow and lag especially the notification page. Furthermore, it doesn't have the feature of making a reservation.
Antwort von eZee Technosys
Hi Mahathir, Thank you for sharing your feedback. We've forwarded your issues to the concerned team. You'll have a solution soon. Meanwhile, can you check if the app is up-to-date? If the problem still persists, do contact us at [email protected]. Regards, Team eZee.
- Branche: Gastgewerbe
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Good software with great pricing and value .At the same time tech team is easily reachable.
Vorteile
Good overall solution for managing rooms and reservations. Has made the whole process simple and easy to follow for front desk staff
Nachteile
Ours is a seasonal property which operates for only 4 Months in a year & it requires regular brainstorming regarding Features & Functionality . Though the customer support team is easily reachable there should be a little flexibility in terms of features.
Antwort von eZee Technosys
Hi Kriti, We are glad to hear that our solution has simplified your resort operations. Regarding features and functionality, we are open for custom requirements. We request you to write to us at [email protected] Thanks and Regards, Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
EZee is really easy and have fantastic support
After 5 months of testing of 4 softwares and research I did I have decided for EZee and I am happy. No outages, really good support. We are the hotel with 25 rooms and the restaurant. All works for 100%
Vorteile
- Easy to use
- 24/7 available support
- very flexible even in times of COVID
Nachteile
There is really nothing what should be highlighted
Antwort von eZee Technosys
Hi David,
Thank you so much for your feedback. We are happy that we were able to please you. Keep spreading the word around :)
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Efficient.
more manageable, less time consuming and efficient.
Vorteile
i like it very much because its so easy to use, integrated interface, user friendly, great customer service and live support.
Nachteile
nothing cons about this software for now. but sometimes i faced its a bit laggy when you click for the menu option.
Antwort von eZee Technosys
Hi Shahrul. Thanks for taking time to review us. One of the possible reason for the system to be laggy could be the internet connectivity at your end as its a cloud-based solution. However, you can connect with us anytime on live support for this or any concern. Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Using eZee
Great experience, have been able to avoid double bookings for our rental and keep control of our reservations
Vorteile
Connects with most of the OTA's needed and good customer support
Nachteile
Not so easy to understand like other channel managers
Antwort von eZee Technosys
Hello Arline,
Thank you for your feedback.
We are constantly working on making our software as user-friendly as possible.
However, we suggest you to contact your account manager for detailed software training. You can also reach out to our 24x7x365 live support whenever you face any difficulty.
If you have any suggestion regarding our software and services, do send them to us at [email protected].
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
One of the best
Vorteile
It's phone support and all the staff members are just awesome
Nachteile
Self checkin option is missing. There must be some options to collect the customer details from what's app or sms before tye checkin so we don't have to collect it and update it manually.
Antwort von eZee Technosys
Hi Hitesh,
Thanks for the amazing rating. We are delighted to know that you are happy with out support staff. Also, we would like to share that eZee do offer self check-in feature. Check here for more details - https://www.ezeeabsolute.com/features/guest-self-service-portal.php
Or we request you to get in touch with your account manager or support team. They will guide you in regards to this.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Hotel Mountain Top
Vorteile
very easy to use and easy to operate and manage
Nachteile
nothing.evrything is very easy to understand.Even a small kid can use it after telling once
Antwort von eZee Technosys
Hi Amit,
Thank you for such an amazing feedback. Keep spreading the word around :)
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Good to use PMS
Vorteile
Ease of PMS views, good third party integrations, booking engine
Nachteile
No public API, buggy behaviors at time, housekeeping module doesn't really serve much purpose.
Antwort von eZee Technosys
Hello Zeeshan,
Thank you for the feedback.
We do not have public API but we're open to integrating with many 3rd party hospitality solutions, which can serve the purpose fairly well.
To know more about the 3rd party integrations and other important modules of our software, please speak with our 24x7x365 live software support.
Also, if you have any suggestions regarding our solutions or services, please send them to us at [email protected].
Regards,
Team eZee
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Fast response - sorted the problem. very helpful
Quick and efficient response to my problem
Vorteile
So quick and easy to use. i would recommend it to any website business seeking to provide good support
Nachteile
None that I can see. None that I can see. None that I can see. None that I can see. None that I can see!
Antwort von eZee Technosys
Hi Keith, We are glad that you recommended our software. thank you for sharing your feedback. Best Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Must have!
We would have been more overwhelmed if we didn't use eZee absolute. Why? As a first starter, all you need basically to have your channel manager set up so you do not even have to worry about your room allotment being randomly input by yourself every time you have bookings from many of your extranet. It helps us so much in managing better room allotment, since we used ezee absolute channel manager, we're no longer having a nightmare where people book at the same time from a different extranet. Once they book, it will be automatically in the system without us having to go again and check and assign them. Everything is easy the user interface is very friendly looking, we cannot recommend enough.
Vorteile
User friendly
Nachteile
Nothing I can think of
Antwort von eZee Technosys
Hi Jack,
We hope that you are doing well with your business. Thanks for sharing your experience with us. If you have any suggestions, do get in touch with us.
Regards,
Team eZee!
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
smooth and effective
Vorteile
Easy to use, many features, easy access and what makes it more flexible to use is the customer care service. I would like to extended our sincerely thanks to support and the members at large for their quick help in times of need and l recommend the soft ware to any big and small establishment.
Nachteile
Its My first time eZee Absolute experience its very simply with all feature Thanks to all eZee Team for nice behavior & co-operative .Value for money is excellent and also the functionality.
Antwort von eZee Technosys
Hello Shakil,
Thank you for appreciating Riya and our product. We are happy to know that you are sastisfied with our services. We assure you to contiue the same ahead with great new features and more. If you have any suggestions to share, do let us know at [email protected].
Regards, Team eZee.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Ezee as it gets
satisfied so far
Vorteile
Easy to use; automation; front end interface
Nachteile
back end configuration interface could have been better like WYSWYG
Antwort von eZee Technosys
Hello Jamal,
Thank you for your review.
We are constantly updating our software to imparting an exceptional user-experience. If you have any suggestions regarding that or any of our solutions then please send them us to cm@ezeetechnosys. Your suggestions are heart fully welcomed.
Regards,
Team eZee
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
bla bla
7 of 10
Vorteile
half of the things just go natural like iPhone and the other half is mystery. But I love love support!!!! I get all my answers easy and clear and in a few minutes!
Nachteile
I need Home button to come back to main page with reservations whenever I am. Also Ezee logo dont work as home button it piss me off a lot. It is waste of space! Just do it! it is so simple and natural ;)
Antwort von eZee Technosys
Hello Paricia,
Thank you for your feedback. We would surely work on your suggestions. Meanwhile, please send your valuable suggestions at [email protected]
Regards,
Team eZee
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Simply AMAZING! Not only is the support team wonderful but this software is easy to use!
Vorteile
This software has great functionalities are great. It competes with other really expensive and they have the best customer support staff!
Nachteile
My least favorite thing about this software is the fact that we are unable to backdate/post for past date or future dates.
Antwort von eZee Technosys
Hi Lizbeth. Thank you for the excellent 5-star ratings. Usually, we don't allow transaction backdate for past or future dates in our system in order to avoid transaction misuse. However, we have a feature of "Insert Transaction", using which you can add transactions in past dates if you have availability on those days. But, this transaction can be performed by "Admin" user only, and is available on privilege basis for other users. If you have any more queries, please get in touch with your account manager or drop an email at [email protected]. Regards, Team eZee.