Bitrix24 – Bewertungsseite 5

Vorteile

I use it time tracking and appointment scheduling.

Nachteile

It's complex and very complicated because of very many service it offers.

Vorteile

Bitrix24 è molto utile come software di gestione del calendario condiviso aziendale. Grazie a Bitrix24 siamo sempre informati su eventuali riunione, call, meeting o appuntamenti, sia nostri che dei colleghi.

Nachteile

É un po' limitante dal punto di vista delle funzionalità e molte di esse sono a pagamento.

Vorteile

The knowledge base in Bitrix24 is a great resource for our customers. They can search for answers to their questions, view articles, and download documentation.

Nachteile

The chat feature is not always available, and you may have to wait in a queue to speak to a customer support representative.

Vorteile

I really like the ability to schedule meetings and conferences and collaborate with my colleagues in real time has significantly improved our communication and productivity.

Nachteile

The truth is that it took me a little time to become familiar with all the functionalities and to be able to make the most of them.

Vorteile

Task management simplified with Bitrix24, loving the progress!

Nachteile

Higher-tier plans get expensive, more affordable options desired.

Vorteile

La capacità di agglomerare informazioni da utilizzate per attività di remarketing ed fondamentale

Nachteile

Essendo una piattaforma molto strutturata ci vuole un bel po’ per familiarizzare

Vorteile

La rapidea de implantación y que el aprendizaje del equipo ha sido sencillo. Nos facilita mucho el dia a dia para seguir proyectos y tareas externas. Eso mejora el seguimiento de cada proyecto y de cada miembro del equipo.

Nachteile

Deberian de avanzar mas en la personalización de los listados de las tareas y subtareas. No solo es el equipo el que trabaja con la aplicación, sino que hay que pensar que a veces debemos presentar esos resultados o avances a un cliente detalládamente.

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Vorteile

Its functionalities are good, I use it without any problem and it saves a lot of time in managing my tasks. I also like their customer service which always has a solution.

Nachteile

It's good software but we're always trying to improve it.

Vorteile

Bitrix24 runs our entire operation. From contact management to tasks and communication, all in one system

Nachteile

Sometimes some bugs do appear, but is manageable

Vorteile

La facilidad de uso ideal para la compresión de la persona encargada de la coordinación de tareas

Nachteile

En mi opinión no fue compleja la utilización de la plataforma

Vorteile

Depuis que j'y suis ce logiciel me facilite tellement les suivis et mes systèmes de traitement

Nachteile

j'avais du mal à pouvoir m'y faire mais grâce à leur assistance je m'y suis fit plus vite

Vorteile

Es la mejor opción para emprender una tienda en línea porque es de muy bajo costo, es la solución total, controla todos los aspectos necesarios de publicidad, redes sociales, pedidos, entregas, cobros. No en la facturación porque el SAT es muy específico de México. Por otro lado atiende tu agenda, control del desempeño de los empleados conforme crece la empresa, he tenido bases de datos de 40,000 contactos y los administra perfectamente

Nachteile

No tengo carencia alguna porque tiene tantas integraciones y porque utiliza mucho los recursos web de google

Vorteile

E' un crm facile da utilizzare e sopratutto veloce e funzionale. E' possibile creare i lead e creare le campagne di marketing in maniera fluida e semplice.

Nachteile

Risulta molto complesso l'interfacciamento con altri gestionali. Bisoggna conoscere approfonditamente la logica di programmazione del crm.

Vorteile

J'ai aimé vraiment l'efficacité que Bitrix m'aide à diriger mon entreprise

Nachteile

J'aimerais Bitrix améliore encore leur interface

Vorteile

I love everything about this software because it's easy to use and user-friendly. I save a lot of time by using it to manage and plan my tasks. It also makes it easy to create websites

Nachteile

I often encounter problems with navigation

Vorteile

La piattaforma consente la gestione del lavoro in team mediante la gestione comune dei progetti sviluppata in modo semplice e immediato. E' possibile gestire un progetto e visualizzare gli avanzamenti su di esso fatti dall'intero team interessato.

Nachteile

E' una buona piattaforma e c'è tutto quello che serve per il lavoro collaborativo di un team di lavoro. Andrebbero semplificate alcune maschere un pò troppo lunghe.

Vorteile

I think the most useful thing we use with Bitrix24 are the task management tools that it has, allowing for a variety of states and commentaries that really work well within the app.

Nachteile

I think the free version could have a lot more tools available to test within the app, maybe restrict and apply some different limits rather than blocking accessing a place with a premium feature.

Vorteile

What is really enjoy about Bitrix is its customer support experience. The company has dedicated customer service agents spread almost around the world. I remember, one of their customer service used to follow up with me and provided a lot of advice as to how to use their services.This approach was remarkable as I know just a few companies who are able to work this way.

Nachteile

Here are some of the reasons why I don't really like Bitrix:-The company is very diversified, they offer just too many services, and at a point, it's hard to actually determine what they are good at doing.-Very poor user interface with too many features-The subscription plans are very high and there are just too many limitations.-Its website builder still lacks many advanced components of a good website builder.-Task management feature is below average and needs improvements.

Vorteile

I really like the ability to create projects, assign tasks and set deadlines in an efficient and orderly way, it has allowed me to keep a clear track of all activities and make sure everyone is aware of their responsibilities.

Nachteile

Easy to use and visually appealing, there are so many options and settings available that it can be overwhelming for less experienced users at first. This took me extra time to familiarize myself with the platform and take advantage of all its features.

Vorteile

Ottimo software per analizzare al dettaglio le vendite dell'azienda o per analizzare il proprio programma

Nachteile

Le analisi di mercato su questo software vanno riviste un po'; sì, danno molti dettagli, ma basilari e non specifici

Vorteile

What I love the most is its incredible variety of features and functionality, all in one place! With so many useful tools, I can efficiently manage my team's tasks and monitor their progress in real time.

Nachteile

Sometimes I find it difficult to find certain options or settings, which can be frustrating when I'm looking to make quick changes. I feel there could be an improvement in terms of usability and user experience.

Vorteile

Makes it easy to track project progress and assign tasks to team members. Shared calendar feature and automatic notifications ensure that everyone is aware of deadlines and priorities. Bitrix24 encourages collaboration among team members through chat features, video conferencing and the ability to share files and documents in real time. The platform enables automation of workflows and business processes, allowing office managers to focus on higher-value tasks.

Nachteile

Although Bitrix24 offers a wide range of features, but some advanced features require paid subscriptions, which could be a drawback for companies with limited budgets.

Vorteile

I think that Bitrix24 is a very good tool for a company that doesn't want free tiers but is not yet ready for big compromises, but wants a good set of tools

Nachteile

The learning curve is stepper than other CRM's out in the market

Vorteile

Ease of use and ability to customise and deploy. Great Product.

Nachteile

I think the reporting is difficult , we struggle to get activity reports for note capture in CRM and sales calls made on the road etc.

Vorteile

Bom saber que é uma empresa nacional e tem pacote gratuito.

Nachteile

Por enquanto a empresa me atende sem falhas.

Vorteile

Grazie alla piattaforma gestire i progetti di lavoro è molto semplice. Con una interfaccia grafica semplice ed intuitiva si possono creare i diversi task di sviluppo e controllo delle applicazioni sviluppate in sinergia tra i diversi autori del progetto.

Nachteile

L'integrazione con altre applicazioni in nostro possesso quali i crm è molto complessa e comunque non immediata.

Vorteile

what i like most about bitrix is the free forms and edit that we can use and make or partners or clients easy to reach all in one place.....

Nachteile

honestly i have nothing that i dont rally like about bitrix24....

Vorteile

If your business is not very large or complex, the free version is sufficient. It is easy to connect with other programs that automate marketing campaigns. The simplified feature is a great way to share information and communicate with everyone who uses it or just a specific group. Segmentation can be done based on subgroups. The search function is excellent, allowing you to find information previously organized by company or contact.

Nachteile

The features that take care of managing deals and the sales funnel are more complex than those of other cloud CRM providers. We tried using it initially, but it wasn't what we were looking for. The permissions function is reduced. We tried to identify the type of person who has their own business/contacts in mind, but it was not possible. Sometimes the interface of a system is too complex in certain sections.

Vorteile

a nice collection of features that really help kick start the business

Nachteile

very slow deployment of new necessary needed features

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Vorteile

NOTHING, it is Trouble of my business life , I regret the day I picked that

Nachteile

after pay 1500 dolars for only usefulable plan, I needed to pay 3000 dolars for developers to integrate that, all the developers tells different stories, its startup we have, its extremely abusive , AND ONCE YOU PAID , THERE IS NO REFUND, SO THATS A TRAP

Vorteile

A quandidade de funcionalidades é boa, porém não funcionam na prática.

Nachteile

O suporte é HORRÍVEL. Praticamente, não existe.

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Vorteile

Utilizamos o bitrix24 essencialmente para gestão de tarefas e esse recurso é muito facilitado no bitrix24.

Nachteile

Sentimos falta de alguns recursos nos modelos de tarefas e subtarefas. Exemplo: quando criamos uma regra de automação para criar uma subtarefa não é possível fazer com que a subtarefa mantenha o vínculo com o item CRM (contato ou empresa).

Vorteile

Theoretical this platform has much to offer but if one tries to use it one notice many issues.

Nachteile

There are so many cons to this product I don't even know where to begin.The biggest thing is that the cost keeps increasing for the product and they don't even update the product with basic functions which are missing for years now. With every update they add things one doesn't need and the whole things gets more convoluted. Options are not to be found in a single section, they are spread all over the whole platform. Many pages exist to change options but there is no way to find them.Updates won't apply correctly leaving an outdated structure with deactivated features behind. What really gets me angry is, that there is no way to delete an account fully. One can just deactivate an account/user and they are still on your bitrix instance. You cant even delete your OWN account! Support wouldn't even help, they say that this feature is not included.They should be careful because its against GDPR to not delete user data including the account on request.The question arises on why they don't want you to delete your account. Its clearly not a technical issue.I had enough of this company. They have so much potential but they waste it all. They don't even care that i'm upset that I cant delete my/ employees accounts which left our non-profit. These accounts where created by me using our own email and domian.

Vorteile

It is simple to utilize and explore, it is an amazing collaboration instrument that permits you to bunch all your ventures, records, assignments, contacts and messages, I am astounded with the speed and accuracy of the AI (manufactured insights) chatbot that permits you to make errands , reminders and notes with fair some clicks. As a group pioneer, this program has made a difference me organize my group way better and made a difference us get our assignments done speedier. Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records and archives are sent and transferred rapidly and video calls are perfectly capable of being heard and see exceptionally clear. The truth that it is within the cloud makes everything effortlessly open and our computer does not get over-burden with data.

Nachteile

In some cases the program can feel a bit overwhelming, maybe it could be a computer issue or a terrible configuration when installing the computer program, in spite of the fact that it could be a fairly total program, it seem utilize a few other integrative so that everything is within the same program . The client interface is the worst, it is simple to utilize but after you have experience in comparable computer program since it really isn't as natural as I would like. No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the analytics isn't simple to utilize and design.

Vorteile

Possibilidade de customização de layout da tela de trabalho, organização das tarefas, gestão de projetos.

Nachteile

Gerador de relatórios. Poucos recursos que permitem que eu gere indicadores de performance.

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Vorteile

Os tickets de chamados, projetos e planejamento no geral são a base do Bitrix24 aqui na empresa. Gosto bastante dessa parte.

Nachteile

Em contrapartida, o gerenciamento de contato é bem complicado e nada simples de se gerenciar e os preços subiram muito.

Vorteile

It is inexpensive and can be used very profitably once the concept is understood.

Nachteile

1.There are no Japanese fonts available for Bitrix24Doc.2.Reading office files is very slow, perhaps due to regional issues.3.Cannot input 2-byte characters for scrum input.4.Videoconferencing is very unstable.>Due to the above problems, it could not be the main infrastructure of the company.

Vorteile

I don't know, nothing special to me. all I actually like is CRM system is neat, and I can edit my status, name, avatar like a mini socical media flatform, its cute and helpfull

Nachteile

everything, the most is customer service, we have to PAY MORE to get support for training to use Bitrix? why? secondly, I asked for support (problems happens, ex: Marketing seems missing so we cannot send email to customer...etc), i gotta mail to customer service, lucky me, 3 days no answer. I'm not sure, just because my company have used Bitrix for more than 2+yrs so i gotta go along. If it was me, I would never purchase this.

Vorteile

Su claridad y fácil de usar, la implementación con el equipo de trabajo fue fácil, es intuitivo.

Nachteile

el costo ya que hay otras plataformas que unidas pueden dar el mismo resultado, para una empresa como la mía que es pequeña, el costo es impactante.

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Vorteile

Bitrix risulta di facile utilizzo da parte di tutti

Nachteile

integrazione calendario con il calendario del telfono

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Vorteile

If you're looking for a robust collaboration platform that can help streamline your team's workflow, then Bitrix24 is worth checking out. One thing that sets Bitrix24 apart is its high level of customization. You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And with a range of affordable pricing plans, Bitrix24 is accessible to businesses of all sizes and budgets. Plus, with a free option available!

Nachteile

Learning to use Bitrix24 can be challenging, especially for those new to the platform. With so many features and capabilities, getting the hang of everything can take some time. Although the free program offers many valuable tools, some users may discover that the customization options could be improved. This may be a drawback for businesses that have specific needs. Additionally, while Bitrix24 does offer some integrations with other apps and services, the selection is somewhat limited compared to other platforms.

Nachteile

We initially locked in a forever pricing option that they said will never change on the ad copy. A few years down the line they denied this was ever the case. Watch out -they are dishonest.

Vorteile

Workflow experience became seamless due to Bitrix24, which is a definite plus for me.

Nachteile

None so far, the experience has been amazing.

Vorteile

Es funcional y amigable. Me gusta la actualización constante que realiza sobre su plataforma

Nachteile

El chat es una herramienta clave en la comunicación. Entiendo que está pensado para corporativos, pero debo decir que el chat de Bitrix no es tan amigable, no presenta opciones gráficas que nos ayuden a comunicar mejor con expresiones. Debo escribir largos textos para expresar ideas que en los chats sociales se resumen con una imagen

Vorteile

Un software muy completo, con muchas funciones.

Nachteile

Algunas funciones complejas que no se han actualizado

Vorteile

I can assign tasks, set deadlines, track progress, and collaborate seamlessly with my team. Also, I can see at a glance the status of each task and make quick adjustments if necessary.

Nachteile

One of my least favorite things is the initial learning curve. At first, it can be a bit overwhelming to get familiar with all the functions and features.

Vorteile

The ability to integrate all my communication channels in one place is incredibly convenient, allowing me to focus on responding to requests and inquiries more efficiently.

Nachteile

Sometimes I find it a bit difficult to find the specific tools I need due to the large number of features and options that this platform offers.

Vorteile

CRM automations & chat & team management

Nachteile

Poor calendar synchronising with outlook

Vorteile

Lo que mas me ha gustado de Bitrix24 es que posee muchas integraciones con aplicaciones de terceros que hacen la vida del contact center mucho mas facil.

Nachteile

Algunas integraciones presentan retardo en la transmisión de los datos a Bitrix, ejemplo Whatzup.

Vorteile

I was searching for a complete tool as a small business owner to effectively organize my activities and manage my crew. I discovered Bitrix24 after experimenting with a number of possibilities, and it has completely transformed my company.The user interface is simple to use and intuitive, making it simple to onboard my team and rapidly get them up to speed. Keeping everyone on the same page and allowing for remote work have both benefited greatly from the collaboration features. I adore being able to set tasks, assign them to team members, and monitor their advancement all in one location.The capacity to modify workflows and automation is one of Bitrix24's best features, in my opinion. This has allowed me to concentrate and saved me many hours.Overall, Bitrix24 has been a helpful tool for my little business and has exceeded my expectations. Any small business owner wishing to increase teamwork and operational efficiency should definitely consider it.

Nachteile

Although the product is excellent, there isn't much in the way of customer assistance.