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- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Easy to use
Really like it generally, easy to use and pleasing interface.
Vorteile
I like the functionality, easy to use and overall very helpful. Impressed with user interface and details.
Nachteile
Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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MindBody Salon Software
Overall, MindBody is great!
Vorteile
I really like that I can book anything I need to from the MindBody App when I'm at work. I don't have to worry about calling anyone to book something that I need, which is great!
Nachteile
I wish that it was easier to find places to go to through the app.
- Branche: Onlinemedien
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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Needs some work
Vorteile
A lot of studios and spas use this software so it's great because it's so widely used.
Nachteile
Using the software isn't easy. It's difficult to find specific classes and hard to book them. It's not very intuitive and changing or filtering your options doesn't really work.
- Branche: Eventservice
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Mindbody Review
Vorteile
The onboarding process, and working with the rep was excellent. There are a lot of moving parts and from someone who is not overly tec savy - it is nice to be guided through the process.
Nachteile
At least 2 people should be allowed to be trained directly from Mindbody.
- Weitere für 1-5 Monate genutzt
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I tried the free trial of Mind Body
Vorteile
It's very comprehensive, has lots of tools and is able to accommodate everything fitness business or gym would need to run the scheduling from the mind body software.
Nachteile
I'm a one-person fitness trainer, and mind body was way more than I needed and way too expensive for me to justify the price. I wish they had an option for smaller companies to provide them value and deliver just what small businesses need, and not everything that a big company needs.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Mind Body Review
Vorteile
Seems to integrate well with our website and easy customer login. Support staff is good on weekly calls.
Nachteile
Many of the features and buttons are not very intuitive but I am still very new at the software and just learning.
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Not worth it unless you run a simple business
While the customer service agents are very nice, they do not know the software. This software quickly becomes difficult to manage once you add in seasonal changes to your business, different classes and multiple services. Terrible product for online booking of facilities, but can handle a simple class sign up like for a yoga class.
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Great asset to my business.
- Would like to have more training maybe every few months to point out features I did not know about
- Great for clients, easy to use
- Like when I am waiting on HOLD you tell me what caller I am
- Would like to see Canadian pricing options
- Con - a lot of ways to use the system how do I know which is best for my business.
- Branche: Forschung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 1 Jahr genutzt
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MINDBODY
Vorteile
I have used this to schedule yoga classes before and it is very clear and easy to use. I like having my classes scheduled in one place where I can easily check.
Nachteile
I do not have any complaints. I only use it for one simple purpose and it works great for that.
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Think twice before you make a decision and read as many reviews as possible
Do your research on this product/service and it's competitors. Save yourself the time, money and stress and just stay away.
Vorteile
Quick and easy, painless sale and setup. Seems easy to use and their techs are able to explain the product resolve simple issues fairly quickly.
Nachteile
Unexplained and unexpected increases in the price for absolutely no reason or advance notification. All of a sudden, certain features became an additional cost to what was originally a small monthly fee that also increased by over 50% in a short period of time. Trying to cancel this software and service was a nightmare.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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It's ok
Vorteile
I like that I can sign in and pay for yoga and facials.
Nachteile
I need a different username for each account.
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It is getting better.
The software hasn't gotten more user friendly in the past year such as being able to add a client into my schedule with ease. Moving an appt to another day still takes a while, but I like the changes in seeing. I like that other products are offered like 360 to help me with my business. I like that bold is offered. Come to SF!!
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bad software
It actually is very easy to use but there are so many glitches like sending messages to my clients without us setting it up., charging clients that are not supposed to be charged. Stay away from this product. I've been using this product for more than a year now but I'm ready to change and still scouting for a better program.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Easy to book clssses
From a customer it seems easy to use. Not sure how it is from a business owner.
Vorteile
I liked that my punchcard was automatically saved and I could see the schedule in advance.
Nachteile
Need better filters to get to what I wanted to see (yoga).
- Weitere für 1-5 Monate genutzt
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I had a brutal experience with the set up and "implementation coach".
Vorteile
It seemed to be easy to use and useful accessible for the clients to book sessions and adjust scheduling.
Nachteile
It had too little flexibility. I was told that it would fit the needs of my business and after paying the set up costs, 2 months of use (which was never used do to the incorrect information given to me) and my implentation coach constantly cancelling and rescheduling our calls I found out that it didn't fit any of my business needs.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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correcto
Vorteile
Facil de utilizar para las reservas de clases
Nachteile
El precio es mas elevado que otras aplicaciones
- Weitere für 1-5 Monate genutzt
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Mindbody made it easy to find what I was looking for.
Vorteile
It was easy to find and locate the gyms I was looking for in my area. I liked being able to schedule and reserve my spot.
Nachteile
There was not much that I disliked about this product. It did what I needed it to do and I am satisfied.
Antwort von Mindbody
Thanks for the review!
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All encompassing Client Managment System
So easy for the clients to schedule appointments and classes. Then the staff can check in, check out and process payments. Afterwards, the social media connections are awesome to use. The online store to sell packages and memberships keeps costs down so our sales people can focus on marketing and add on sales.
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Smart business tool
Mind body has helped create a very simple approach to managing my fitness business and clients. It is well worth the time and money for the peace of mind if offers in keeping all my financials, attendance and history in one place as well as it makes adding new classes and changes to the schedule a breeze.
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MINDBODY Review
MINDBODY has a very big range of features. Also, MINDBODY offers training sessions and documentation in addition to its online knowledge base. However, their customer services are terrible, was having a hard time getting answers. Besides that, this software is not user-friendly, it is very hard to use!
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Mindbody Reaching to gouge
They gouge your business. Simple as that. They have made a glaringly obvious lack of care to their clients by charging consistently for software that should work and is indeed advertised as a all in one solution , yet fails to provide basic functions they claim to provide without paying extra fees.
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Good but expensive for a small business
Overall you are a good product and you do the job. However as a very small business owner trying to start a business by paying just so I can have the ability to email my customers feels like you don't respect us small business. this is what I tell people when they ask my opinion about mind/body
- Wöchentlich für 1-5 Monate genutzt
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I LOVE THIS APP!!
Vorteile
I absolutely love the MINDBODY app!!! There are so many fitness, beauty, spa, etc. options to flip through; there are so many great services to choose from. I recommend this to everyone!
Nachteile
The app itself could use a "facelift" in that it's kind of hard to look at; it sounds weird but the colors are super bright and there seems to be a lot of unused space. Content is great though.
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Kostenlose Testversion genutzt
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Very easy to use for customer
Overall, I find this to be very easy to use and great for mid size to bigger size studios. It’s also very popular already- so clients can easily use it.
Vorteile
This software is very easy for clients to use without any instruction, which is critical- it’s also very popular so many people are already used to using it.
Nachteile
for smaller businesses, it’s a little expensive- so that’s really the only main deterrent. For bigger businesses, the value is certainly there.

- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Excellent
It has been very great and easy experience would definitely
Vorteile
the ease of use and navigation was very easy.
Nachteile
I have no complaints so far, very happy with software.
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Fantastic Software that just works
We moved to MindBody from Salon Genius and it was the greatest move ever.
The software never glitches, has amazing features and best of all Customer support is available 24/7. Yes you speak to somebody all the time even midnight on a Sunday night.
Amazing
Antwort von Mindbody
Thanks for the review, Robbie!
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MINDBODY REVIEW)
It's lust a little slower than I expected. And I use it on different computers with excellent internet connection. So it's a little too slow and also putting the info (weather personal info or at checkout) involves many steps like I have to press on "email" first before putting it in.
- Branche: Hochschulbildung
- Unternehmensgröße: 201–500 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Online class passes made relatively easy
Nice to have a variety of classes at the fingertips but not knowing pricing is bothersome.
Vorteile
The app allows customers to book classes with all studios/gyms that are connected to the app software. Can read reviews and descriptions of classes. Can see all classes offered on a certain day/time using a calendar-like feature. Nice that the software creates categories for someone looking to explore new classes (fitness, wellness, beauty).
Nachteile
Prices are not clear until final stages of booking a class so it is hard to truly shop around and compare classes.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Good for viewing class schedules
Vorteile
Clear layout for viewing class schedules, signing up and registering for classes online. It's very quick to use.
Nachteile
The software is a bit pricey and I prefer something more affordable.
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Nice portal
Mindbody is a great app and site that is easy for customers to use. Easy to customize. The only issue I have is that it doesn't work as well for my business needs. It is also a little more expensive than what I am willing to pay compared to other scheduling apps and sites.
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New customer
Our experience setting up Mindbody was about as good as it gets. Unfortunately - once we actually did our conversion and started using it full time there were multiple errors that caused much frustration. The company has been very good in helping us resolve the problems.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für 1-5 Monate genutzt
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Use it
Vorteile
They have really simple steps to set things up.
Nachteile
It has some up front work to figure out first.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Mind Body
Vorteile
I like how it sends your clients reminders and class updates once they have signed in.
Nachteile
My least favorite about this app is when you are the user it doesn't give an option to save password and login info.
- Branche: Luft- & Raumfahrt
- Unternehmensgröße: 51–200 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Great tool to book classes at my local gyms
Vorteile
Interface is straightforward and doesn't present unnecessary information. Easy to use.
Nachteile
There isn't much lacking with this app. It is very basic, and gets the job done. Nothing really to complain about.
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Great value! Love that it is integrated to our POS!
We love that Frederick is integrated to our Booker system. And that it uses that information in doing intelligent, target marketing. Love that they have added the Campaign feature, and hope that at some point we can get more granular with target marketing.
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MINDBODY Review
The scheduling is so easy to use and most importantly it is easy on the eyes. You look at the schedule and it makes perfect sense. You aren't having to hover over anything to figure anything out, what you see is what is it.
Antwort von Mindbody
Thank you for the review, Chuck!
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Mindbody Review
Vorteile
It allows for multiple businesses to present one platform
Nachteile
Found that business hours etc. aren't always accurate in real time.
Antwort von Mindbody
Hi Daniel-
Thank you for taking the time to leave a review of MINDBODY. We are sorry to hear about the business hours not being accurate!
Each business on our platform controls their listing on our app, so we recommend reaching out to the business to let them know about the discrepancy!
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Amazing
I absolutely love Mindbody and so do my clients. I get so many compliments on this scheduler from my clients they say it is the best program and easy to use. I love it because it has decreased my call volume by 90% having this program has saved my life.
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Highly Recommended
I like the 24 hour customer help line. I like the fact that 95% of everything you need is already available - all you have to do is call and ask. I like the many other services they offer in conjunction with the product.
Antwort von Mindbody
Thanks for the review, Nicole!
- Branche: Öffentliche Ordnung
- Unternehmensgröße: 2–10 Mitarbeiter
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- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
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- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
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- Branche: Telekommunikation
- Unternehmensgröße: 51–200 Mitarbeiter
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Very professional
Great possibilities for use. With a small business, there is too much to work on, but the MINDBODY support is really very helpful and friendly. Without them I would be lost with these technical things- so thank you!
Antwort von Mindbody
Thanks for your review, Sabine!
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The ABSOLUTE WORST!!!!!!
I would give 0 stars if I had the choice. Have been dealing with this system for almost a year and I'm fed up! The tech contradicts what the previous tech does. I'm done! I have loss too much time and money. I'm frustrated and so are my clients.
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I like the software a lot, however there was a learning curve.
When I switched over from Schedulicity to Mindbody, I definitely found it a lot more difficult to use. I do like the software better because it has more features and I would definitely recommend it to other people
Antwort von Mindbody
Thanks for the review, Ricki!