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- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Give timely a go
Timely has made my appointments a lot easier , then a actual appointment book, having clients booking them self in online is great, as I am not great with technology, it works for me
Vorteile
That clients can book in there appointments them self
Nachteile
Can't use the email
- Täglich für Mehr als 1 Jahr genutzt
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Great
Vorteile
It's so simple to use I love that I can log on from my phone at any time. It's very straight forward
Nachteile
Sometimes it freezes but besides that we haven't had any issues with Timely since we first started using it
- Branche: Design
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Lifesaver!
Adding the use of Timely to our business has allowed us to give our customers the freedom to book their appointments at their own convenience wherever they may fit in their schedules. This saves us and them so much time and frustration. Having the reminder texts with the address attached is so convenient!
Thank you Timely Team!
Vorteile
It is very easy to figure out and use as I am not very tech savvy!
Nachteile
Not having used it earlier!!!
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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I switched from Revel to Timely and have been so pleased!!!
Online appointments, inventory management, timesheet/roster, sales reports.
Vorteile
The ease of use. Training on the system is a breeze. Clients also speak highly of the online scheduling calendar, saying it's easy to use
Nachteile
I wish there was a time clock feature for employees. Right now, if hours are shorter or longer than the roster, I have to go in and manually change it.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Best thing I ever did!! I haven't looked back Thanks Timely. Just love it
Texting reminders to clients and also the complete data base with contact details
Vorteile
Gives me a complete data base of all of my clients and also the txt reminders, they have saved me sooooo much time. Very Timely!!!!

- Branche: Hochschulbildung
- Unternehmensgröße: 51–200 Mitarbeiter
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- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
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- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Very helpful
Help to organize every day of my business.
Vorteile
Timely gives my business structure and reliability. I can access the calendar at all times und my clients love the online booking service and email reminders.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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I manage a beauty salon and Timely is the best system I have ever used
I love this software and there is nothing that I would change.
Vorteile
I like it because it's super easy and I love the fact that I can link it to other systems like Xero or MailChimp
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Useful product, worth the price.
Service has been great. Some of the features I would like, such as being able to schedule classes using the mobile app or being able to schedule a series of classes with exceptions would be nice to have.
Vorteile
ease of use, scheduling classes
- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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It has changed how my business works for the better
Clients do not need to call and leave msg with us anymore... a few clicks and they are booked in.
Vorteile
quick and easy to setup, friendly staff online to help and my clients love the front end and its ease of use.
- Täglich für 6-12 Monate genutzt
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Although I am self employment and working part time, this is a great tool for time saving.
Vorteile
Time saving in texting reminders, keep track of clients services and purchases, professional bookings/reminder. Great to have the report on how the business is doing. Very easy to use and set up. Linked to Facebook and website online booking is great too.
Nachteile
Only the fact that I would like to upgrade, but I need more clients to do that.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Very happy
A great fit for my beauty salon. Reasonably priced and provides nearly everything I need! I love how I can access it from my phone, iPad AND laptop too! And, thanks to the cloud, no messy back up procedures either.
Vorteile
Ease of use.
Nachteile
I just wish the gift voucher function allowed the price to be entered at the POS. It's a tad tedious and time consuming pre-entering all different amounts.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Great software!!
Love this software, easy to access from anywhere which makes it so usable. Never miss a client as you can book them in from home on your days of using your cellphone or home computer. Absolutely love it!
Vorteile
Versatility.
Nachteile
Nothing.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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The best move I made. Ease of use.
More time to do what is important. Like fishing . . .
Vorteile
Ease of use.
Logical, intuitive instructions, and this is the way people are moving and organising their days.
Nachteile
The only problem that I have is that there are not enough using this program so that I am frustrated trying to say to them USE THIS when they want help to organise their business!
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If you need results that you can see, easy workable system and help at hand - I can recommend...
Starting our business and getting the hang of appointments, changes, future bookings and too much different treatments with special packages etc was a nightmare if you use paper booking and we thought we will save money using a book until we found out that we could get timely for 3 months for the price of a book, really affordable.
Then we had to sent txt and email messages by hand, copying the same message over and over. Sometimes in the dead of night you remember that you have not reminded the client - talk about sleepless nights! Clients with no-shows just had this lame excuse that they forgot - like it is your fault that you did not remind them (Yes, actually it is your fault for not having Timely!)
I loved that we grew with Timely, when a new feature was developed, we were first to know and tried it out with much enjoyment!
I have had the team around the bend with my struggles with campaigns and Mailchimp, but they never gave up with me and now I'm happy that I have done that as well. In anticipation of the Techbots to set us up with the same features - straight from our Timely booking system Yeah!!!!!!
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Cleanse Review
I have enjoyed timely, a few issues along the way but the staff are great in helping to troubleshoot
Vorteile
Functions
Nachteile
I can't find a way to give a receipt or backdate a invoice - separate from that days date
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Good app to use
I have veen useing it for years and it is easy to use for me and client. The price quit ok to pay. But in this year price increase for I use sale product or voucher online. I have to have sale online function but not really use it all time. Because is what my business is nail salon and beauty. I am not sale product online. I sale only voucher online. People not buy it all time. Client buy only special time like chrismas.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Easy to use system, lots of great features and functions.
my whole business is dependent on this software for booking.
Vorteile
The fact that you can log into it from anywhere as long as you have internet, fairly easy to use as long as you put some time and effort in to discovering what the features are.
Nachteile
Every now and then we experience glitches in the system etc. unable to log in, screen doesnt show up.

- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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So specific and handful
Vorteile
One thing I most like about Timely is that it is focused on just one field which salon. It is precise and intuitive. It is a software that all hair stylist I recommended it to, uses to take an appointment easy and fast.
You can integrate with Wix, run email campaigns, send SMS/Text message notifications to customers.
I recommend this software to you if you are a hair stylist.
It is very handy
Nachteile
It is not completely mobile friendly and their support is just not good enough

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Beats all other systems I have tried, hands down
Got nothing bad to say, genuinely. It looks great and is intuitive to use, the features for reminding people manages appointments and clients without needing an assistant, and I've never had any problems with it. Highly recommended.
Antwort von Timely
Hi Dan! Thank you for being part of the Timely family. We're grateful to you for taking the time to share your experience with us :-)
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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user friendly
Vorteile
very easy to add users and information. easy to add booking buttons to websites. user friendly for both users and buttons looking to scheduling online appointments.
Nachteile
cannot call support, cannot have different time zones for different calendars, no app for android, have to pay extra for text alerts for new appointments
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Simply Brilliant!
Love love love this calendar! It has simplified my working life so much! The support team are great. Any problems are sorted out quickly and efficiently - and they all sound so happy! Amazing
Vorteile
everything
Nachteile
none
- Täglich für 6-12 Monate genutzt
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Quick, easy & inexpensive.
Vorteile
That it does everything I need it to do but isn't ridiculously over priced. I also like that you can open the program anywhere, anytime just using an internet connection.
Nachteile
I would like if in the stock reports I was able to separate professional and retail stock so I could get a more accurate idea of stock on hand.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Jane Andrews Timely Review
It seemed daunting to go from my appointment book to a computerised system and now I don't know how I managed so long without it. I have more time to work on my Natural Health and Wellness business and clients think it is more professional.
Vorteile
I don't have to be up late organising appointments for clients and I can put in personal events as well as work ones.
Nachteile
All good.
- Täglich für 6-12 Monate genutzt
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Timely has been critical for running our Office Hour program.
Vorteile
Easy to use. Timely has been critical for running our Office Hour program. Makes bookings simple to setup.
Nachteile
A small thing but Google two way sync does not work 100% of the time. That can lead to double bookings. I would like to see a email notification if it goes down for a user as well as it block all bookings.
- Branche: Verbraucherdienste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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EXTREMELY High value for money!
Easy to use, logical and MAJOR money saver!
Vorteile
The team are fast to respond to enquiries no matter the time you email. The software is logical and easy to get the hang of (even when ive been usng another for 4 years!) loving it!
Nachteile
Don't love that they don't have a phne number for support - the emails are great and work well 95% of the time but sometimes it's easier (specially as I am a sole trader and often only have a small window to get something done) to just quickly talk to someone - taking time to send the email, waiting for the response and then interpreting / taking the email step by step is frustrating at times BUT the only con so far and I am a month in!
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There's lots of potential here
I have found this program relatively easy to use. The pro's is that clients can book themselves in and pay online. The reporting system is simple to use and I'm sure that if I spent some time learning the accounting system, that would be very useful also. The con's is that several of our customers have had problems paying online because Timely is not very conversant with Paypal. I've been told that it works better with other payment systems but other systems are quite abit more expensive than paypal so we've stuck with paypal and just deal with the hassle of all the non payment notifications. I've also found it very difficult to get customer service on the phone. Email seems to get a better response, however, it would be helpful to be able to speak to someone particularly if there's an urgent issue. The system also does not provide a "waitlist" for appointments so one never knows how many customers are going elsewhere because they cannot get an appointment once the Calendar is full. Other than that, I think that these guys work really hard to give us the best program possible.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Very Happy
Very user friendly & has been an easy transition from paper bookings to this software making bookings simplified for all in the office to access & make appointments. Highly recommend.
Vorteile
User friendly
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Brilliant!! So easy to use.
Clients help themselves to appointment times so I spend no time sending messages back and forth trying to sort out scheduling.
Vorteile
Ease of set up and customer support. My clients can book themselves easily at a time that suits them.
Nachteile
That I don't have enough time to learn about all of the new features!!
There's really nothing else to say!!
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Huge change compared to the previous schedulers I used - in a positive way :)
Easier scheduling, e-mail reminders are great!
Vorteile
Easy and well organised, I like the we have the app and web interface as well. Makes my everyday life easier
Nachteile
There are a couple of things what I would like to customise more, like follow up messages being sent on a previously set date (2 weeks after the appointment, etc.)
- Branche: E-Learning
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Beautiful app that is also functional
It's a great app that does the job. It's not overly complicated and is very well-designed.
Vorteile
The design really is quite attractive for an alarm and reminder app. It's pleasing to look at. Fortunately, it's also easy to use!
Nachteile
I wish it had a floating timer option so that I could still see the time while looking at other apps. This app is very good, though.
Antwort von Timely
Hi Lisa,
Glad you're enjoying Timely, but it sounds like you've been using Timely Time Tracking https://www.capterra.co.nz/software/131584/timely
Thanks very much!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Brilliant, love Timely, it's so easy to use, all my staff love it and very self explanatory
It reminds us to chase up clients, the online booking is brilliant!
Vorteile
The layout of the software and it's easy of use. Also it has lots of support if you can't work out what you need to do
Nachteile
Not as advanced in terms of features - like Phorest or SalonSoftware that has lots more features but not as easy to use or learn.
- Täglich für 6-12 Monate genutzt
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I'd go with another option but there isn't one so it'll do.
Vorteile
The sms reminders are great and my customers love them. Having job locations populate with one click is also great.
Nachteile
It's really buggy for recurring appointments and doesn't support monthly appointments in any format other than a single date. I want it to work on the 1st Tuesday or the 3rd Friday.
- Täglich für 6-12 Monate genutzt
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A great balance of functionality and ease of use
Vorteile
It's easy to use for me and for clients booking online and has a range of functions that make managing and monitoring my business much easier.
Nachteile
The iOS app is great but doesn't have the the flexibility and functions of the desktop version - for example you can't amend staff rotas via the app.

- Branche: Übersetzung und Lokalisierung
- Unternehmensgröße: Selbstständig
- Weitere für 1-5 Monate genutzt
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A bit too counter-intuitive for me...
It looks like a very nice tool, but it didn’t fit precisely into my workflow. I had a feeling that besides doing my regular work I still had to write something down. But I am pretty sure that other freelancers or bigger companies might be thrilled about this.
Vorteile
Good for keeping track of time spent on specific tasks. Mobile app allows you to track tasks even on the go.
Nachteile
I found it complicated and a bit difficult to understand some features. Maybe a complex guide or a more intuitive UI design would help...
- Branche: Design
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Timely is a really easy to use app for time tracking
Overall I'm satisfied with Timely!
Vorteile
In our time we've been using Timely and have no complaints so far. Easy to use, affordable, and the interface is really modern and intuitive
Nachteile
It's missing some features like email integration and the mobile website could use some improvement
Antwort von Timely
Hi Justin,
Thanks very much for leaving a review, It sounds like you might have meant to review Timely Time Tracking (rather than Timely Appointment software) https://www.capterra.co.nz/software/131584/timely
Thanks again!
- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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2016 review
I find the system easy to use, and my customers love getting reminder texts 24 hours before their appointments. I love the idea of the book now button on my business advertisemen's but this needs a app to allow clients to book their own appointment from their Android devices please...would my life easier too.
Vorteile
Ease
Nachteile
No app for android devices for booking
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Fantastic
A fantastic product, it does everything I hope it would. Easy to use, great features and Customer service is always helpful.
Vorteile
The daily PDF of your run sheet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Timely review
Loving it though it has made me become the IT middle man for my customers asking lots of questions.
Vorteile
Booking online for customers.
Nachteile
Customers being able to send me a note if they can't get a booking. eg if nothing is available they will try and book through the note option asking for more appointments.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Ease of use is essential, Timely achieves this everytime
Easy linked to Facebook and website, clients find it easy to use when booking online.
Vorteile
All the features are easy to navigate, the help section is fantastic and accessible to guide if needed.
Nachteile
Client notes are editable for too long, in a health setting this is a feature that would be good to disable.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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My timely time
Hey since being with timely it's great my clients can book easily as well as adding services etc.
Very happy with this!
Vorteile
Easyou to maneuver theough
Nachteile
N/A
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Overall happy but could do with some improvements
Lots
Vorteile
Easy to use (mostly)
Good record keeping
Nachteile
Need more colours for services
Need to be able to set preset times. This is really frustrating
I referred a friend who has signed up and she didn't use link. Doesn't know how to and now I have to email her. Hmmm really??
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Very simple to use and full of features.
Vorteile
Very simple to use and full of features. Good visual design and good price overall. Compared to similar products, it's a steal.
Nachteile
Could use a few tweaks to make things even more customizable for our business. Also, being in a different time zone can be a small inconvenience.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Phenomenal system that has revolutionised our customers booking experience. Easy to use.
Scheduling
CRM
Client directory
Meeting activation
Vorteile
It grows with your business dependant on how you want to utilise. Great daily scheduling and communications to your clients.
Nachteile
Invoicing not activated on basic pricing and costs extra for staff additions just to register their name.
- Täglich für 6-12 Monate genutzt
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Helpful staff with any issues i can not resolve myself
Vorteile
Online bookings with an option to pay at the time of booking and easy to use. Can fix or sort most problems I come across myself with their online documents.
Nachteile
I have to change it to suit my business as it is just suited mainly for hairdressers/beauty therapy clients.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Good for Monitor Productivity
Very useful with scheduling, manage the appointments
Vorteile
helps keep track of work, monitoring of data in a secure timeline. keeping track of work progress and all in real time. Evaluation of team and individual performance is also included.
Nachteile
No issues so far and I don't dislike nothing
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Very easy and affordable
It's easy to use. Lots of options and all I do is put in the client info and it sends out reminder for me.
Vorteile
Easy and affordable
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TIMELY IS THE BEST ONLINE BOOKING SYSTEM YOU WILL FIND
This is the best online booking system I have found. I had a really unfortunate experience with another system and finding Timely was such a relief to my business. There are so many pros to this system:
- Price point is very competitive
- It doesn't take clients away from my website to make the appointment
- It's easy for my clients to book in, using any mobile device, tablet, laptop
- Clients can cancel and change their own appointments as they need
- From the business end its so easy to use. I am so slow with all tech, and even I can use this system. I didn't need to sit down and learn to use this system, I just logged in and off I went.
- I have easy to find info on how my business is performing
- The customer service is AMAZING, timely staff are awesome to deal with.
- They are open to new ideas and the system is constantly changing and improving
- I was able to link it with XERO accounting software with ease
There is so much to this system. It is worth your time to sit down and check it out.
- Branche: Sport
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Fantastic software. Easy to use and does everything you need.
Exposure
Vorteile
Ease of use was great and being able to have your own small website through the software was a great asset.
Nachteile
There was nothing that I did not like about timely. Only thing I would have liked was being able to have an app for Samsung/play store