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- Branche: Professionelles Training & Coaching
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Excellent app that keeps us very organised.
Time saving and more organised.
Vorteile
I love the fact that all my staff know exactly what is happening with their diaries. I also love the messaging feature that reminds customers of their appointments. Our no shows are almost non existent since using the app.
- Branche: Gastgewerbe
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Love it!!!
Wonderful software, great value and amazing customer service!! I'm so happy that I found Timely! Thank you so much :)
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Easy booking service
All my clients comment how easy it is to book an appointment.
They like the reminder service - very professional .
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Timely, my other half in business.
I am a solo business operator and have been working with Timely for almost two years. I can honestly tell you that Timely has made life easier for me and my customers, who have told me how easy it is to book online 24/7 and how helpful the friendly reminders or rescheduled options are.
With Timely You can find everything you need within a click or two which makes pulling quarter report, checking my revenue and confirming client booking quick and easy.
I have all my stock listed in the system, which is great for keeping track of my orders and allows me to make quick sales if a customer wants to buy a products.
My favourite feature is the ability to have access to my agenda anywhere and on any of devices, which allows me the freedom to run my business where ever I might be and confirm bookings even if I'm at the beach.
I could keep writing lots more but if you need software that will help you to run your business with minimal time and hassle, Timely is a great option.you won't regret it.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Love that I feel part of a growing system that is constantly upgrading itself and delivering
Value for money
Vorteile
Ease of use, txt msg service sending and receiving. Quick email use. Stock report. Dashboard is quick to see overall totals etc.
Nachteile
Is abit slow when using while with clients due to being in browser and maybe not high speed internet?
- Branche: Luxusgüter & Schmuck
- Täglich für 6-12 Monate genutzt
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I use timely at work
I like that timely can be used daily.
Vorteile
I like the fact that timely is easy to use for the end user. It is also very to update your hours.
Nachteile
I do not like the fact that it is often shutdown for maintance and updates, especially during the workday.
- Täglich für 6-12 Monate genutzt
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A logical and straightforward system with all the features
Vorteile
Simple and logical. Easy to look at screens. Everyone picked it up very quickly and had no initial resentment
Nachteile
It runs slow on our browser. Hard to see the past invoices of clients. I open them in separate tabs to see exactly what they brought
- Täglich für 6-12 Monate genutzt
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Timely is sooo helpful!
Time management
Vorteile
What I like most about Timely is how it functions to manage my schedule and tracks everything. I'll has been very helpful.
Nachteile
There hasn't been much that I don't like about Timely. It functions well and offered much needed support.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Great tool for making life easy
The last thing You want to do when working in the industry is paper work and reminders. Timely does it for you and you can have the freedom to become the best in your feild
Vorteile
Easy
Text reminders
Self booking button for clients
Invoicing
Nachteile
Not being able to invoice via phone

- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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In a simple word it is a good software
More than good but not excellent
Vorteile
Very easy to use, we can add the various information and different user. They provide 15days of free service to use to everyone, design and the user interface of the software is more than good.
We can easily track our project and also track the upcoming projects. Customer can book their tickets online through links that was provided by the other parties. They provide SMS and reminder email to all the user to update them in the future. Customer support is excellent we can call them and also email there customer support id.
Nachteile
We can't send SMS more than 150 words. Application for Android must be available. Don't have different time zone for different calendar.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Timely has changed the efficiency of my business completely and now I am more organised than...
i couldn't fault the software as I have always enjoyed using it and never had any issues or needed to contact customer support.
Vorteile
i love that the software provides additional features to customise it to your business needs and they are all very easy to use.
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Great product to manage bookings
Vorteile
It does what it promised and allows simplifying the online booking experience. I personally found the user interface particularly easy to use
Nachteile
Increased price for a second user only is a bit annoying. It would be nice to have a couple of more predefined options for emails to customers, but it doesn't take so long to create your own versions
- Täglich für 6-12 Monate genutzt
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Easy, Quick, Convenient.
Vorteile
I can use it wherever I want on the app on my tablet, which is handy when I'm on the road.
Invoicing is quick and easy
Nachteile
Terribly minor inconvenience but I can't use customer credit on invoices that have already been issued?
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Love it! It's not hard to use at all!
Timely made my life easy! I can make appt for my clientes from anywhere.
Before I had only diary and sometimes could not make appointment if I did not have my diary in hand.
Vorteile
Facility of making appt from my mobile
Nachteile
I did not learn to use all program yet. Have no time
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Efficient booking app with great customer service
I find Timely is a very efficient booking app with great customer service. The ongoing customer service is excellent, and continual improvements are greatly appreciated
Vorteile
The ongoing customer service is excellent, and continual improvements are greatly appreciated

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Best software Ive used for my business
I love timely, So easy to use and has all the features I need for my business, whenever I have asked a question I get a response immediately, price is very affordable,
Only other thing would be to have an Android app
Thanks guys
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Great experience with Get Timely
Easy to use, many features included and it is affordable for my small business
Vorteile
It is easy to use, affordable and the free mini website has been wonderful. The calendar is incredibly simple to use while doing all the tough work for you.
- Branche: Automotive
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Timely
It all seemed to be pretty good. No complaints!
Vorteile
Ease of use, easy to understand what the next step was.
Nachteile
Sometimes, when switching screens the screen would take a bit too long but it may have been my internet connection speed.
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A powerful booking system that can evolve with your business
Timely is a web-bases multi-user, multi-site booking system. We chose Timely initially for 2 reasons. Firstly, unlike many well established systems, you don't become enslaved to the product's database once you sign up. Where competing products make it extremely difficult to retrieve your client base and move it elsewhere, Timely make this relatively easy if you choose to do so. Secondly, Timely has the ability to easily integrate into your own website and allow customers to make their own bookings. The labour savings from this could never be overstated.
Timely's simply interface belies the power behind the software. More importantly, this is a living, evolving tool. Its software engineers are extremely responsive to user suggestions for improvement and regularly poll their client base to gauge the popularity or otherwise of their own ideas for new features. This means Timely can only get even better over time. We are SO glad we discovered this product!
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Precision For Hair loves Timely ;)
This tool is the best salon software system. Very easy to use with backup support staff a click away. I didn't want to be in a contract and purchase the high cost software with the other competing company. This software is easy to manage with monthly payments being able to cancel anytime if you sell or transfer to new owner. My staff and customers love it, everyday I have customers reminding me how much they appreciate the txt reminders. The online booking system is a god send with my own mini website clients can book direct off my web page or my facebook page. Is very practical quick straightforward and easy to use and looks very professional.
If my computer goes down my appointments are synced with my office calender so I am always up to date with bookings and online bookings. I love the fact I can access my timely on my android and home laptop so when away from salon I can book clients on the go..
Love my timely wish I had discovered this earlier
- Branche: Medizinische Praxis
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Love timely
Great simple booking system at a very affordable price. Have rarely needed support but when I have a question the response is swift & helpful
Vorteile
Simple to use
Nachteile
Now gonna move on as need medical notes, text messaging, newsletter & other services
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Timely for Sports Massage Clinic
I have been using Timely at my Sports Massage clinic, The Muscle Mechanics (Dunedin, NZ) for 1 year now. I had a look around other software and I'm stoked to have chosen Timely straight away. They are a forward thinking company, always streamlining their system to suit market expectations and technology which puts them ahead, this also makes me confident that the system will adapt to suit future technological changes. They also have very friendly, accessible and helpful staff for any confusion or problems I have had!
There is some room for improvement still in terms of functionality for a sports massage clinic (as the software was originally designed to suit hairdressers and beauty therapists as far as I understand). BUT they are improving the system to be more versatile for different businesses, and are really open to feedback and improvements.
Im stoked with Timely, wish I had stared using the system earlier, would have saved me tonnes of time!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Time saver
Keeps me on track & organised at all times. As my business & services grow, I can easily modify timely to suit. The program automatically collates data I will require for tax & stock purposes.
Vorteile
Easy to use & quick information at a touch of the screen
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Timely Review
We love using Timely but we would really like to be able to see the whole week in one go using the mobile app. That feature would make my boss happier :)
Vorteile
Easy to use
Nachteile
Still have features to improves (mobile app weekly viewing, returns etc)
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 10.000+ Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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User friendly
Vorteile
Using this was really great.
Very user friendly software.
Nachteile
In the begining it was a bit difficult to get on with it.
- Branche: Alternative Streitbeilegung
- Täglich für 6-12 Monate genutzt
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Great booking site
I love the fact that timely has confirmation notifications that clients have to respond in order to confirm their appts
Vorteile
Easy to use
Nachteile
It's hard getting customer service on the phone, but they reply pretty quickly to email
- Branche: Unterhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Good CRM for time tracking
Vorteile
Good level of features, clear dashboard and quite simple to get started
Nachteile
Limited number of languages available; the free version has a limited number of features that can be used
Antwort von Timely
Hi Marco,
Thanks so much for leaving a review, it sounds like you might have used Timely Time Tracking (rather than Timely appointment software) https://www.capterra.co.nz/software/131584/timely
Thanks again :)
- Täglich für 6-12 Monate genutzt
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I use it because google calendar doesn't do quite enough for me
Vorteile
Good layout and the dashboard gives a great snapshot and overview.
Nachteile
It does not really suited to the purpose and unlikely to change. I can't have alerts without using costly texts.
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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timely review
great not being that computer savvy though it would be great to have some one on one support maybe for the first time
Vorteile
quite easy
Nachteile
Just need some more one on one support not over internet,,,,maybe a set up
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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A must-have for hairstylist!
I've been using Timely for almost a year and it's made my life so much more easier! I always have my schedule with me and it keeps the communication between the salon and me open when I'm not there.
Vorteile
Everything!
Nachteile
Non so far

- Branche: Hochschulbildung
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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I helped install this product for my brother who is a hair dresser.
Vorteile
This software is great!! Simple to use for both the client and the Employer. The ease of changing and booking appointments is great!!
Nachteile
No real cons here! I thought the software was great and easy to use and my brother loves it!!! He has tried other in the past but his is by far the best!
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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works both as time tracker and calendar
Vorteile
Great for planing projects in advance and also for making a comparison between planned time and how long the employees needed to finish the task.
Nachteile
All clients that got the app were happy with the use.
Antwort von Timely
I think this review might be for another product with a similar name. Were you referring to Timely Appointment Booking Software-we don't have time tracking.
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Blow Hair Co Tauranga
We found Timely in the early days of their set up and were instantly impressed with their program as it fitted all our needs, in particular being able to run two salons seamlessly from the same program. We feel we have grown with Timely as they have been so obliging to provide solutions to many of the endless needs and wants we have put forward. The inventory system is basic but does allow us to sell our retail products easily. It is not comprehensive enough to handle the ordering of products.
Working with two salons and staff at various locations with different sets of rosters is not a problem. The client database provides all the history and information gathering we need. The appointment book works really well once set up with the various services, timings, and pricing.
We recommend this program as it is sound, totally safe and supported by a group of very committed helpful people.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Some operator difficulties setting up but great support team got me through it successfully
I am a complementary and alternative health practitioner and Timely has really helped to streamline and simplify my booking system.
Vorteile
My clients find it easy to use and actually like receiving appointment reminders via text and email. I find it very quick easy to add appointments on the go via laptop, iPad or iPhone
Nachteile
I would like to be able to see my weekly diary for different locations all on one screen. It would be great to have an offline version so that I didn't need to be hooked into Wifi to schedule in clients on the go.
- Wöchentlich für Mehr als 1 Jahr genutzt
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Slick way to manage appointments. Very easy to set up and maintain
Vorteile
Integrating the online booking system on my website was extremely easy. Was also able to theme it to match the colour scheme of the site which is great!
Nachteile
Was a little bit tricky figuring out how to select which services should be available for booking using the online services. Eventually figured it out, but it was a bit unintuitive initially.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Works well for us
Works well never had any outages so happy with it............................................................................
Vorteile
ease of use simple
Nachteile
Having to copy the address each time
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nice software far to many steps
Today i update 2 months worth of payments (cross checked with bank statements). Some clients had done 40 sessions in this time which meant 5 clicks for every invoice. This has taken me all afternoon. Would be super easy to view all at once and select paid 5 minute job. Also things like when viewing unpaid invoices after marking one as paid it doesnt take you back to that screen you have to use the browser back button and then you lose the view selection i.e. by first name. I do like this software it's just not very intuitive everything has lots of steps. I also got the Ooops - something went wrong there error 3 or 4 times and speed varies. Bacically I would like to list invoices and select options.
Antwort von Timely
Hi Dan, thanks for taking the time to post us a review. If you have any questions/requests please don't hesitate to contact the team on [email protected]. We're always happy to help :-)
- Branche: Alternative Medizin
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Great for my business
I have had only one no show since using this platform and she booked another appointment the next day.
Vorteile
Easy to use
Nachteile
Need an option to offer discount specials for a time limit
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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great tool
Vorteile
Has a really great calendar tool. Works well with WIX.
Nachteile
No major complaints. Occasionally it'll take a little while to update, but nothing serious.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Timely review
Great system. Could do with more features. Eg for monitoring of stock and running stock reports for Stocktake, processing refunds,
Nachteile
The phone app is really hard to use.
- Branche: Kosmetik
- Unternehmensgröße: 51–200 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Timely
I like that Timely is all automatic. It has been so helpful to my team, who seem to forget to track time a lot
Vorteile
I havent been using long, but it seems to be pretty easy. Helps me to stay organized and keep up with my day
Nachteile
I dont understand some of the functionality. Still learning so hopefully I will have it all soon.
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Cathartic
I'm a dentist with surgeries in three North Island cities. That used to mean three appointment books and a receptionist at each location who were continually telephoning one another. Now I operate with one receptionist and a single online appointment book creating significant savings in an economically challenging climate. Each appointment is colour coded by task and each task is time specific which translates into an efficient and near stress-free day for all staff. The system sends reminders which means fewer unattended appointments and allows me to communicate with individual patients using e-mail or texts personally as the situation demands. "Timely" has revolutionised my practise.
Antwort von Timely
Hi Sax, thank you for taking the time to share your experience with us. We love having you in the Timely family and are very glad to hear that Timely has helped you so much :-)
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Awesome Program
Timely makes our business easy. Service is prompt helpful and easy. Time reports daily reminder SMS's sent to client + emails.
Vorteile
Automatic reminders, time planning
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Best booking App, so easy, so good
This App is fantastic. Easy to set up and use and great pricing. My clients find it easy too. Well done guys :)
Vorteile
sooooo easy
Nachteile
no Cons. All good and happy here.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Very intuitive and good enhancements added regularly
Vorteile
Ease of use, ability to customise, integrations (eg Mailchimp)- multi channel communications, good support
Nachteile
Nothing comes to mind .
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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A great tool for a growing business
You can't go wrong with Timely. It does exactly what you need it to do. The features are great, too. I like the reminders, as well as the fact that you can check the calendar on the go from your mobile device. This is appointment booking made easy. You don't have to be a tech-person to use it either. If you're just getting started, or you've been in business for year, Timely can streamline your reception costs and help you stay organized and efficient. If your business works on appointments, you need Timely.
Vorteile
Mobile access.
Clean and organized calendar.
Easy appointment setups.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Elenique Aesthetics
Excellent system, easy to use and great for managing booking and invoices.
Very good for marketing and useful for online bookings.
Vorteile
Easy to use
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Highly recommend!
I love using timely, its super simple and easy to use, and they offer great support if I'm ever unsure of anything. I highly recommend this system!
- Täglich für 6-12 Monate genutzt
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Great software that fulfills the true role of modern technology; to make your life easier
Vorteile
SMS reminders, online booking requests, layout and user friendliness, good reports that are easy to understand
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Lovely easy to use and smart customer booking service that takes the difficult out of managing...
I really like everything I've seen about Gettimely. The only thing I can add to help improve the system is in the email and text reminders - to have a use text only unless they have only put in their email address, in which case it will send an email instead. Some of my customers get frustrated that they get both an email and a text reminder and it's too much. I do this because some people put in their home phone and email but no cellphone number. Whereas others put in a cellphone and no email. So I select both options to email and text people to cover both cases. Hope that makes sense. Thanks so much.
Antwort von Timely
Hi Marcia, thanks for taking the time to review us. You can adjust the notification settings for individual customers from their customer profile. Get in touch with the team at [email protected] if you're not sure where to look. :-)