Pixpa – Bewertungsseite 4

4,7
Gesamtbewertung
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4,7
Gesamtbewertung
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Alexis
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.4.2023

Amazing

Perfect

Vorteile

My favorite part of using this site is how user-friendly it is

Nachteile

There isn’t anything I don’t like about the site

In Betracht gezogene Alternativen

Wix und Squarespace

Warum Pixpa gewählt wurde

Price & ease of use

Zuvor genutzte Software

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

Price & ease of use

Antwort von Pixpa

We're absolutely thrilled to hear that you find Pixpa amazing and user-friendly! 😄 Your positive feedback means a lot to us, and we're delighted that you love everything about Pixpa.

Beantwortet am 30.11.2023
Rahul
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.12.2022

Very happy customer, looking forward for this long term journey.

I’m new customer to Pixpa. As a photographer, I was looking for platform that would let me set up my website with minimum to no coding. After researching a bit, i narrowed down to Pixpa. I’ve to say, I’m more than happy and much more relaxed with what Pixpa is offering and i’m more than satisfied to endorse this platform. This is exactly what i was looking for in terms of my website partnership. At this point, I’m staying with Pixpa unless they force my hand with crazy price hikes down the line but based on support and fair business practice and prices they shown me, it seems highly unlikely. What remains to be seen is, how can i use this platform to publish or tell my story.Very happy customer, looking forward for this long term journey. Thanks,Rahul

Vorteile

Following were key point of my “happiness”1. They did not package services like workspace and domain service. They gave and suggested good option but allowed me to have control over the plan structure and provide smooth integration across all key platforms i was looking at. 2. No matter how much they simplify, creating website is going to have certain technical aspects (as they should to provide users with flexibility). Being in IT industry and slightly blunt, i tried to “Just do it”. Intention was, i should get errors and let me see how Pixpa help me with those. Plan was to see if Pixpa is long term platform or just short term. By god, i was up for treat. I got errors and i got step by step articles and videos to fix those and they worked spot on !!3. In my opinion and so far observation, Pixpa seem to have paid attention to minute details and accepted feedback and integrated it to make it easier for other people.

Nachteile

This is not exactly "Cons" but i work in software industry and i write complicated code for living. They have strong framework (which is how it should be). Unless you get grip on this framework, you won't be able to put foot down. In my book, that is not Con but actually a great thing. But for some, who doesn't have even 5 mins to read the articles and just doesn't have patience to carefully look at error and go to right link, this will be con. (Personally i love Pixpa for this and i don't recommend you “directly putting foot down”.)

Antwort von Pixpa

Hi Rahul!
We are thrilled to know that you have had such a great experience with Pixpa. We're very glad to have given you no room for complaint when it comes to building your website. Complete customer satisfaction is always our prime goal!
- Team Pixpa

Beantwortet am 28.12.2022
Jenn
  • Branche: Design
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2022

Pixpa fuels my business and online sites since 2018

It's been the best experience ever in using a website and blog platform!

Vorteile

I love how easy it is to change templates, customise layouts, and that their customer service is there all the time from within the editor. They also have added so much functionality on a continual basis, and have accomodated me as much as they can when I have a feature request.

Nachteile

Sometimes, the formatting has be done a couple times as a change won't stick or appears not to have stuck. The only thing that seems to be missing is an ability to plug in functions like on wordpress. But, so far that is minor.

Antwort von Pixpa

Hello Jenn!
It's awesome to see you enjoying Pixpa so much!
We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal.
Thank you for your kind review and feedback.
- Team Pixpa

Beantwortet am 20.12.2022
Efthimis
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2022

The best value for money overall package for a pro photographer to maintain his own website!

I am using the service for the last five years and my experience is totally positive. I built and maintain very easily my own website and I really like the overall design and the aushthetics of the templates. For the last year i am also the author of two blogs that I am able to run directly from Pixpa.

Vorteile

Templates design, photo galleries design, simplicity of use, server up time, integrated blogging

Nachteile

I don't think that they are cons, they are just some useful updates need to be done. Just add VSCO and VERO in social icons. Add central management of the photos in one place so the user can have total control of the files.

In Betracht gezogene Alternativen

Wix und Squarespace

Warum Pixpa gewählt wurde

The price was very expensive for what the service offered.

Gründe für den Wechsel zu Pixpa

I discovered Pixpa by "accident". Five years ago it wasn't so advertised. I guess I followed my intuition. I wanted something fresh. After five years of use I am very happy with my choice!

Antwort von Pixpa

Hi Efthimis!
We're delighted that you discovered Pixpa.
We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users happy.
We are constantly growing as a platform to better adapt to our user's needs and your feedback is crucial for that!
Thank you for your review. We are very happy to have you on board!
- Team Pixpa

Beantwortet am 21.12.2022
Christopher
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.10.2021

Soloprenuer Full-time Creative

My overall experience has been good, and in business...That's amazing. Even when I had an issue they worked to fix it. Pixpa isn't something that I need to worry about while running my business. I'm thankful for that.

Vorteile

First its the customer service. I've worked with this software and I've had issues that they quickly resolved. I feel like I'm actually working with a team. I've built numerous pixpa websites for my friends who need a simple easy to use software to market themselves. To make my response simple.... All of my future websites will be through Pixpa. I'm obsessed with seeing my images on their landing pages.

Nachteile

I've been with Pixpa for a few years. So i've seen the version of the software that made me... let's just say, agitated. lol But they upgrade and made a tweak here and there to make it better for the user so my con is possibly the video hosting. Can I host my videos through Pixpa, instead of a third party? not sure.

Antwort von Pixpa

Hi Christopher!
Thank you for being such a long time supporter of Pixpa! We are delighted to know that Pixpa has been able to meet your needs and requirements. We take customer service very seriously and are very glad that our Customer Support team has been able to assist you wherever needed.
We are constantly striving to make our platform better adapted to the needs of our users. Your feedback is an important part of that process. So, thank you very much for leaving us your kind review.
- Mia

Beantwortet am 8.11.2021
Don
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 15.10.2021

A Good, Basic Website Developer/Host

Pixpa is perfect for what I want – a showcase for special photographic images. I do not sell, so I do not use their shopping system.

The customer support is excellent. You can work with a live chat line at any time. The support personnel are very quick to respond and are extremely helpful. They are as good (probably better) than any other provider.

Vorteile

Pixpa is very similar (very similar!) to SquareSpace but at a lower cost. There are some interface differences between the two and some things are better on SquareSpace and some are better on Pixpa. For me, I like how picture size is controlled with dragging a handle on the picture, rather than SquareSpace's very clunky spacers.

Nachteile

Sometimes it is not too clear where to make a setting or adjustment. Pixpa seems to put settings all over the place. But you get used to it. Also, there are sometimes that there seems to be some extra space that I cannot seem to get rid of. I am sure I am missing a setting somewhere, but that goes back to my first point.

Antwort von Pixpa

Hi Don!
We are very happy to know that you have had a positive experience with Pixpa. Good to hear that our customer support team was able to help you out promptly whenever needed. Customer service is always our prime focus.
We are currently working on adding more help articles and tutorial videos to make the learning curve easier for our new users.
Your feedback is very important to us in helping us grow. We are striving to make our platform better adapted to our users' needs and requirements. Thank you for leaving us your review, your feedback is very valuable to us.
- Mia

Beantwortet am 8.11.2021
Mikko
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.9.2021

Great website builder for photographers

So far, so good. Overall experience has been very good. I really like the ease of use and ability to have almost all features in one package that is affordable in pricing. If you are a photographer Pixpa is a no-brainer and support is just wonderful.

Vorteile

I really like the client galleries feature in Pixpa, which is a great way to deliver photos/files to customers. I also like many tailor-made features for photographers such as watermarking images if needed, right click protection and so on. Templates are impressive and customer support is unparalleled in its friendliness and efficiency and its available 24/7. It is that good!

Nachteile

There could be more storage space included in the basic plans and multilingual sites can be challenging to build (to be honest there are tools translate menus and other functions but in order to have a website running completely in two or more languages you may need to buy multiple sites/plans). Integrated booking feature would also be nice to have

In Betracht gezogene Alternativen

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

It offered more features I needed as a photographer on a ok price compared to others and it is relatively easy to use. Some of the features are unique. You get a feeling that designers of this platform had photographers in their minds and that is not a case with some alternatives.

Antwort von Pixpa

Hello Mikko!
We are very happy to know that you have been enjoying Pixpa. Great to see you loving our client galleries! Thank you for choosing Pixpa and for taking the time to leave us a review!
- Mia

Beantwortet am 29.9.2021
Jennifer Noemi
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 11.4.2022

Good choice for affordable, easy to use site with great templates.

Excellent. I finally made a professional website for my artwork portfolio that was in my limited budget and it looks very professional like I had been envisioning. Pixpa helped me realize this long standing goal very easily with lots of assistance.

Vorteile

Price was the best considering that the templates were much better for what I wanted for an artist portfolio, than the other more popular web builders in the same price range. The templates are very good visually. Customer service is fantastic! They helped me with every detail when I got stuck, the time zone difference makes it so that sometimes there was a delay in response, but they usually respond right away, and always solve the problem and give good attention. The customer service really helped me so much and helped me customize some nitty gritty details whenever it was possible. I felt they went the extra mile for me. I think it is a site that is easy for people who are not tech savy like me, and again customer service helps you when you get stuck.

Nachteile

There were some minor limitations in the customizations that were possible that I would ideally want for my site, but I am still satisfied with the final site. Also I have yet to figure out the tax configuration for the web store, so the shop seems a little more complicated than I hoped. I'm sure the customer service may be able to help me, although because they are based in India I think I'm not sure how expert they will be in U.S state taxes, so worst case I may have to use another site for my shop and link to it in my website.

Antwort von Pixpa

Hi Jennifer
Good to know you found Pixpa to be a good choice for your needs!
We consider customer service to be our foremost priority. It's great to hear that our Customer Support team was able to help you iron out any issues that you had. We encourage you to contact our wonderful Customer Support team for any queries or issues you may have.
It is wonderful to have you onboard with us! Thank you for the review.
- Team Pixpa

Beantwortet am 3.5.2022
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Pixpa software is easy to use and have great support

I didn't get any support before and the page didn't have many options to modify.

Vorteile

Pixpa is easy to use and you can create very professional pages by Pixpa. The support team is there all the time and the customer service is top quality. They are ready to help you out with any problem you may have. I just love Pixpa.

Nachteile

I haven't found yet anything to complain. The price is very affordable considering how many functions the Page have. The support team is ready to help you immediately. That's very unique feature.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

Many different features and possibilities to create very professional page. The affordable pricing. The great support team if any problems.

Gründe für den Wechsel zu Pixpa

Many different features and possibilities to create very professional page. The affordable pricing. The great support team if any problems.

Antwort von Pixpa

Thank you for your review! We are happy to hear Pixpa has been working well for your needs. Thank you for choosing us to build your website.
- Mia

Beantwortet am 3.9.2021
Eve
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2021

Excellent choice for photographers

Vorteile

The best customer service in website templates! Building the site felt like having a personal assistant on call to help every step of the way. Every question I had was not only answered very quickly but often even solved directly by the PIXPA team. It was like having your own web designer for free! My favorite team to work with!

Nachteile

No cons so far ...and I have been using it for three years!

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

Bad customer service , constant price increases after first year deals

Zuvor genutzte Software

Wix

Gründe für den Wechsel zu Pixpa

Better pricing, great customer support, flexible product window sizing for photography prints that don't fit into square windows

Antwort von Pixpa

Hi Eve!
3 years is a long time and we are incredibly happy that you have had such a great experience with us! Its great to know that our Customer Support team was always there to help you with everything you need! We take customer service very seriously.
Thank you for leaving us your lovely review!
- Mia

Beantwortet am 29.9.2021
Michel
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 12.3.2023

Great for artist or any product

Vorteile

The support team was awesome. When a long way in setting up our website

Nachteile

It took some time to understand the process. But with the help from the support team we were able to get through it together

Antwort von Pixpa

Thank you for sharing your experience with Pixpa! 😊 We're delighted to hear that you found our support team awesome and that they were able to assist you in setting up your website.

We understand that the process may take some time to understand, but we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your creative journey with Pixpa a success!

Beantwortet am 30.11.2023
Tony
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.2.2023

Pixpa is much better than the competition

Overall experience has truly been amazing

Vorteile

Customer Service Interaction: I believe this is what sets this company apart from other companies. Pixpa has had a tremendous quick response when it comes to inquiries. They have also fixed all of my issues. There is just a level of care by their team that is different from other companies.Easy to use: Software is highly customizable. Very easy to Learn and use without prior website building knowledge.Functional: Website integrates very easy with your own custom domains and also has plugins that you can integrate into your website such as e-commerce or even a chat button that people can use to get in contact with you on the site.Content Management: Very easy to upload your images. Also, the documentation that is listed on their site explains very simplistically on how to get the best quality images without losing detail on your upload.

Nachteile

The only con I have is more integration on e-commerce for printing sites such as "ThePrintSpace". They have WHCC but more options would prove beneficial to multiple users.

Antwort von Pixpa

Thank you for your comprehensive review of Pixpa! 😊 We're thrilled to hear that you've had a positive experience with us and that you find our customer service, ease of use, functionality, and content management to be top-notch.

We appreciate your feedback about e-commerce integration options, and we'll certainly consider adding more choices to benefit our users. Your input helps us improve and enhance Pixpa.

Beantwortet am 30.11.2023
Ed
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Pixpa is easy to use, setup in minutes and amazing support

Vorteile

I like the fact it's easy to setup, and the support staff is amazing and is always available to help.

Nachteile

Sometimes I run into issues, but the ease of entering HTML code is wonderful. Just wish I could do online booking.

In Betracht gezogene Alternativen

Square Payments und Squarespace

Warum Pixpa gewählt wurde

The all in one, photo gallery for my clients, the eCommerce and website.

Antwort von Pixpa

Hi Ed!
Thank you for your review. We are happy to know your experience with Pixpa has been a positive one.
We constantly strive to improve our platform and add more features and upgrades as per the needs of our users. Your feedback is important in helping us achieve that.
- Team Pixpa

Beantwortet am 16.12.2022
Bj
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.10.2021

Pixpa created me on the web.

My photography business depends on my website to display a portfolio, deliver product, and if I wasn't so lazy, my blog would be more active. I haven't even begun to dive into the e-commerce side of it, but that's next.
The best investment here has been the outstanding customer service they provide. Always right on it with answers and fixes. My site is never down, and always functional, thanks to these guys.

Vorteile

After looking through lots of website software, I selected Pixpa for ease of use, professional templates, and a very attractive price point. The private client folders with download capabilities make it sooo easy for my clients to receive their photos in a timely manner.

Nachteile

I honestly can't think of anything that I would change at the moment. I really, really find myself completely satisfied with the product

Antwort von Pixpa

Hello BJ!
We are thrilled to hear that you had such a stellar experience with Pixpa! We are very happy to know that our client galleries have been serving you and your clients so well!
Thank you very much for your kind review.
- Mia

Beantwortet am 8.11.2021
Munirih
Munirih Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.9.2021

No Regrets with Pixpa

Vorteile

It is very easy to use and has great customer service. All my queries are answered in a very timely manner, and they are always able to help me. The overall features available are great and I am guilty of not using Pixpa to its full potential. There are also several different tiers of subscription which are perfect for different users with varying needs.

Nachteile

So far, I've had no problems with Pixpa!

In Betracht gezogene Alternativen

Wix und Squarespace

Gründe für den Wechsel zu Pixpa

I found a website template that I loved and was able to easily edit it to suit my needs, more so than the others. Easy to use GUI

Antwort von Pixpa

Munirih we are very happy to know that Pixpa has left you no room for regrets. Great to see that our platform has been working so well for you in every way
- Mia

Beantwortet am 29.9.2021
Zaccari
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2022

Pixpa Website

Satisfied

Vorteile

I love the way pixma showcases my portfolio. If you're a beginner it's very easy to use while still giving you a professional looking portfolio. I haven't used any features yet as in the blog or store, or the client app, but everything seems to be well put together for my needs for photography.

Nachteile

The website looks really good when you're using a computer I was having a few issues with how it was looking when I viewed my site on my phone at first, only half the page was loading and I will have to refresh for the full page to come in, It may have just been an issue at the time because I haven't had that problem lately. Other than that everything else seems to be working just fine.

Antwort von Pixpa

Hi Zaccari!
We're very happy to know that Pixpa was able to meet your needs as a photographer and help you set up your beautiful website.

We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Please reach out to our Customer Support team for any issues you have with your website.
- Team Pixpa

Beantwortet am 22.12.2022
Ciro
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.11.2022

Pixpa website is very easy to use.

The goal I initially set myself was to publish my photos and sell them to customers. Pixpa allowed me to create my own personal portal for public galleries and private galleries with password access. Unfortunately I haven't been able to sell the photos yet, probably because I haven't set the tags and SEOs for each page well.

Vorteile

I initially had a hard time understanding how I should set up my solution. I took advantage of the templates and suggestions I got from contacting online support. I found the solution for each question and finally managed to implement a solution perfectly suited to my needs. The online assistance is very effective and very fast, I have never been left alone, they have always solved all the problems relating to the setting of the templates.

Nachteile

To implement your solution Pixpa requires a good experience, but this is normal. It would be useful to have a more adequate support for the sale of products, such as a client's lending method

Antwort von Pixpa

Hi Ciro!
We're delighted to know your experience with our platform has been so wonderful so far. It's great to have you onboard with us.
We encourage you to contact our wonderful Customer Support team for any queries or issues you may have.
Thank you very much for your lovely review!
- Team Pixpa

Beantwortet am 15.12.2022
Lea
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.6.2021

Amazing, easy to use and great customer support

Vorteile

I love this because it’s so easy to create a professional website with it, one that I can not only show clients as a portfolio but also to have a great platform to send the photos to them. It helps with the business for sure. And I have never in my life found such a great customer service nowhere on the internet. I contacted them many times and they solved all of my issues super fast. They are amazing at what they do, only for this one thing (customer support) I would stay with them. I’m honestly a fan!

Nachteile

I like everything about the software honestly. Maybe I could use an easy calendar like booking system which is built in so that I can get bookings super easily from the site. And would be good to have some templates for pricing/packages. Otherwise it’s amazing!!!

Antwort von Pixpa

Thank you Lea for choosing Pixpa for your website. We absolutely love your work and your website looks great!

Beantwortet am 24.6.2021
Teresa
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2022

Pixpa Website

Fantastic!

Vorteile

My website looks beautiful and is easy to manage and edit. The customer is amazing! Their response time is incredibly fast, typically within the hour, and my problems or concerns are always addressed in a timely manner. I'm nothing but impressed!

Nachteile

I would like to see a better integration of videos.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

The cost

Gründe für den Wechsel zu Pixpa

The features available and the cost

Antwort von Pixpa

Hi Teresa!
We're thrilled to hear that your experience with Pixpa has been 10/10. That's exactly what we like to hear!
It's great to hear that our Customer Support team was able to help you iron out any issues that you had.
Thank you for your review!
- Team Pixpa

Beantwortet am 23.12.2022
Andrew
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.8.2022

Pixpa is excellent!

It has been a wonderful relationship!

Vorteile

Really it is the best software for websites I have ever used. I have been in business for 30 years and have tried many many site building software but Pixpa tops them all!

Nachteile

I think they need to offer new templates that really show that they are different from other software companies. They offer a great variety but as a photographer I am always looking for a way to be different and a template that was really spectacular with the WOW factor would be awesome.

Antwort von Pixpa

Hi Andrew!
We're very happy to know that you've been enjoying Pixpa! We're constantly evolving as a platform to better meet our users' needs and your feedback helps us do that. Thank you for taking the time to leave us a review!
- Team Pixpa

Beantwortet am 24.8.2022
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2021

Incredible support service

I've build and rebuild my website here, I've created galleries for clients and managed different sized projects. I never had an issue and the customer service is just AMAZING.

Vorteile

I never had an issue and the customer service is just AMAZING.
They're still evolving the themes and the quality of the service, also if you have some trouble with payment or upgrade/downgrade they're super helpful and fast to give money back.

Nachteile

Some integration could be added, but they're still growing. Also for a long time they dedicated zero time to new blog templates (but now they're super good!)

Antwort von Pixpa

We are very happy to know that you have had such a positive experience with Pixpa. We take customer service very seriously and we are glad that our Customer Support team was able to help you when needed.
Thank you for your review.
- Mia

Beantwortet am 20.10.2021
Dan
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.9.2021

Love the website builder

I wanted to re-design my photography website with a fresh and modern look and after spending a long time looking at many different platforms, I decided to use Pixpa based on the wide range of templates and design options available as well as the ability to sell my images directly from my website. The who experience using pixpa is very straight forward and there are so many great features and ways to customise your website. The support pages are also really useful, and if you can't find the answer to your query, the support helpdesk are always super quick to respond and even send personalised video clips to actually show you what to do in order to resolve the query. I absolutely love this platform and would recommend to any photographers looking to build a portfolio or online store!

Vorteile

Graet range of templates and customisation options
Modern looking site
Great support

Nachteile

Maybe have more storage included in the subs

Antwort von Pixpa

Hey Dan!
We are very happy to know that you are loving Pixpa. Customer service is something we take very seriously so we are extremely glad to know that our Customer Support team was able to help you with everything you needed. Thank you for your review!
- Mia

Beantwortet am 29.9.2021
Chrissy
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.9.2021

Excellent, affordable service with great templates and great customer service

I love so many things about Pixpa, including the fact that that let you do a free trial period without entering your credit card information, their clean and up to date templates, the fact that they are always improving upon their websites,and their wonderful customer service.

Vorteile

Pixpa staff make this software more and more straightforward to use the longer that it is around. The templates are clean and offer a variety of different themes, and the customer service has always been excellent, with the Pixpa customer service experts consistently responding within 5 minutes or less.

Nachteile

There was a bit of a learning curve getting use to this website editor as opposed to other WYSIWYG editors, but the learning curve was not very steep and it didn't take me long to get used to it.

In Betracht gezogene Alternativen

Squarespace

Zuvor genutzte Software

Wix

Gründe für den Wechsel zu Pixpa

Pixpa was the best value for my money.

Antwort von Pixpa

Hi Chrissy!
Your review title summarizes everything we want to be and we are delighted to know that we have succeeded in that for you!
We are working on making the learning curve easier by adding more help articles and tutorial videos. Thank you for choosing Pixpa and for taking the time to leave us your lovely review!
- Mia

Beantwortet am 29.9.2021
Ion
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 27.12.2022

Preety good

Pretty good I'd recommend it.

Vorteile

I use Pixpa as the better alternative of what is ( or was a year ago) on the market - Squarespace, Pixieset and others I can't really remember that offered a trial period. Good choice of gallery templates, the ability to sell digital products and prints without setting up an online store, good client galleries. Found to be the best for my needs as a photographer - saves my time and eyes (I do write HTML/CSS code regularly but I rather shoot pictures than stare at a white screen all day). Seems to add new features every 3 or 4 months.

Nachteile

There is a lot to be improved - most templates are set at 1200px wide - max at 3000px (and you need to dig deep to find the option). Neither are good for 4k monitors that max out at 4096px, contact forms can add multiple custom choices but no ability to upload files/pictures with the message, image upload is set at minimum resolution as default (dig deep through menus to change that), no full google fonts integration, no custom email address option as far as I know.

Antwort von Pixpa

Thank you for sharing your feedback on Pixpa! 😊 We're pleased to hear that you've found Pixpa to be a better alternative for your needs as a photographer and that you appreciate features like gallery templates, the ability to sell digital products and prints, and client galleries.

Based on your feedback, we have increased the number of Google Fonts available now and also added the ability for users to upload their own custom fonts.

We also appreciate your constructive feedback and suggestions for improvement. Your comments about template width, contact forms, and image upload settings are valuable, and we'll take them into consideration as we work on enhancing Pixpa.

If you ever have more ideas or questions in the future, please feel free to reach out. We're here to support your photography journey and make Pixpa even better!

Beantwortet am 30.11.2023
Nelson
Nelson Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2022

The best way to put your business online!

Vorteile

It's very easy to use and intuitive, and what you see is what you get. If something is not working as you'd expect, just contact the support team and they are always ready to help you in the best way possible.

Nachteile

I wish that I could try different templates without losing all the formatting I did for the current

Antwort von Pixpa

Hi Nelson!
Thank you for your kind review. We're very glad to know that you have been enjoying your experience with Pixpa. Customer service is our number one focus so it makes us happy to know that your experience with our Customer Support team was a positive one.
- Team Pixpa

Beantwortet am 21.12.2022
Rachel
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.10.2021

Simple Professional with out killing my wallet

Customer service has been great. Pricing is awesome. Look of my account is clean and professional. I love Pixpa.

Vorteile

I needed a simple professional set up. I found it. I also loved that it doesn't kill my wallet. I am a seasonal photographer so sometimes my website just sits. Its nice to know when I am not working I am not spending tons of money. It also is easy to use the preset templates. Which is great cause I really am not a computer person.

Nachteile

I am still not understanding to customize or use more advanced options. But not really a con because its something I know I need to work on.

In Betracht gezogene Alternativen

Squarespace

Warum Pixpa gewählt wurde

Zenfolio was expensive and hard to use. I didn't like the feel and felt I was being ripped off cause I couldn't understand 80% of how their site worked.

Gründe für den Wechsel zu Pixpa

I went for something that just fit my flow.

Antwort von Pixpa

Hi Rachel!
Thank you for your review. We are glad that you have found Pixpa to be helpful for your needs.
Please check out our help site for detailed guides and tutorials. We are currently working on adding more help articles and tutorial videos to make the learning curve easier. Also don't hesitate to contact our Customer Support team for anything you need. Customer service is always our first priority at Pixpa.
- Mia

Beantwortet am 20.10.2021
Patrick
Patrick Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 23.5.2022

Great and Affordable Choice For Photographers

Overall the quirks are worth it for the affordability and ease of use. I now have a professional-looking site that was easy to set up. I switched over from the "Mug" competitor and this has been a great experience in comparison. I could never get their templates to look right, and stay that way, no matter what I did. Photography is mostly my hobby, but I like to maintain a web presence to make a few bucks here and there and Pixpa's tools are perfect for that.

Vorteile

I like how easy it was to go from nothing to a functional and attractive website. I did the majority of setting up my site in one day. It's easy to get things looking the way you want, especially once you get used to where everything is on their interface. Everything looks great on desktop and mobile - the latter of which is especially good since it gets auto-formatted. If I had to maintain two copies of the site, I never would.

Nachteile

At times it is a bit clunky. You have to upload things several times if you want to use the same photo in multiple places. I also found the drag-and-drop function to behave strangely on Firefox for macOS. And overall, some things in the interface just didn't make sense. But these are all minor compared to the overall experience. I also wish more storage was included for galleries - we all know how cheap storage is these days.

Antwort von Pixpa

Hi Patrick!
We're very happy to hear that Pixpa proved to be an excellent and affordable choice for your needs. We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is invaluable to us in helping us reach that goal.
Thank you very much for taking the time to leave us your review.
- Team Pixpa

Beantwortet am 1.7.2022
Sherry
Sherry Mehr Details anzeigen
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.3.2023

A Gem Among the Many

I left Pixpa based on another's recommendation and regretted it. I took the hit and came back! So glad I did. You can be sure I won't jump ship again!

Vorteile

So easy to use, very customizable, and displays images beautifully.

Nachteile

There can always be more customizations and the developers are always adding more

Antwort von Pixpa

Thank you for your review of Pixpa! 😊 We're delighted to hear that you find it easy to use, highly customizable, and that it displays images beautifully.

Beantwortet am 30.11.2023
Hermaris
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.10.2021

Affordable and easy way to build a website

I've used other website builders and Pixpa has been my favorite for my photography business, by a lot.

Vorteile

It is very user-friendly and straightforward.

Nachteile

Not having the option to use my own font, and sometimes not being able to use the colors I want.

Antwort von Pixpa

Hi Hermaris!
We are very glad to know that you found Pixpa to be an affordable, user-friendly and easy to use platform for building your website.
Thank you for your review, your feedback is very important to us in helping us improve our platform and make it better adapted to our users.
- Mia

Beantwortet am 8.11.2021
Dakita
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2022

Great Customer Support

Vorteile

The best part about this software is that I can do most of it myself and what I cannot do, customer support steps in to assist and get it done.

Nachteile

I really do not have lease like about the software

Antwort von Pixpa

Hi Dakita!
It's great to know that Pixpa was able to check the boxes for you in terms of pricing, ease of use, and customer support. We strive to always make our users happy and content so it's great to hear you had a positive experience.
Thank you for your review!
- Team Pixpa

Beantwortet am 21.12.2022
Aisha
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 8.11.2022

Smashing website builder!

Vorteile

I like how easy it is to use Pixpa. The pricing plan is one of the most affordable on the market and it gets the job done. The templates are also clean with several options to choose from. You can then customise pages to your own preference. Overall, I'll recommend this to anyone who needs a website of their own.

Nachteile

The only thing I wasn't impressed with was the mobile layout couldn't automatically resize horizontal photos. I had to create a different gallery banner specifically for the mobile layout which made it a bit inconvenient. I hope Pixpa would work on this soon as there are increasingly more leads/clients/editors who are viewing our websites from their phones and first impressions are important.

Antwort von Pixpa

Hi Aisha!
It's great to know that Pixpa was able to check the boxes for you in terms of pricing, ease of use, and templates. We strive to always make our users happy and content so it's great to hear you had a positive experience.
We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal.
Thank you for your review!
- Team Pixpa

Beantwortet am 13.12.2022
Yong Lin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.6.2022

Have been using PIXPA since 2018!

Overall experience was great, worth every single bucks! Customer service is amazing and able to solve most of your issues if you are not tech savvy! Also, It's great if your website is heavily dependent on photo contents!

Vorteile

I've tried both Wix and Pixpa and chose to remain with Pipxa because it's simpler for me to set up than their rival Wix. Another thing that amazed me was how quickly their customer support responded and always took care of the majority of my problems. Unlike rivals that take a long time to resolve issues and deploy AI system replies that are BS. That's the major reason I continue to support them today!

Nachteile

Lack of features for video contents (can only embed from Youtube) I hope they allow user to upload video to their own server? Maybe in the future!

Theo
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 19.7.2022

A Website Builder For Creatives

Overall Pixpa has been great, it was simple and quick to setup my website with the pages I needed. One of the best things of Pixpa has been the customer service, anytime I have an issue setting up a page they are easily reachable and return my text within 5 minutes.

Vorteile

One of the biggest pros of using pixpa is it's ability to add and manage photos. It makes them easy to upload, update, move around, and style. As well having the ability to share Client Galleries when you finish a project is a big seller.

Nachteile

Often times I find myself wanting to control my page moe by adding animations, moving something slightly rather than a lot, or being able to see my mobile changes. I am also very disappointed that the client galleries don't support videos. As a videographer I would like a clean way to share the final product and Pixpa does not yet offer that.

Antwort von Pixpa

Hi Theo!
We are very happy to know that your experience with Pixpa has been a positive one.
We are constantly growing to improve as a platform and better meet the needs of our users.
Customer service is always our number one priority and we encourage you to contact our Customer Support team if you need any help
Thank you very much for your review.
- Team Pixpa

Beantwortet am 23.12.2022
Heather
  • Branche: Grafikdesign
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 16.11.2022

Better alternative to Squarespace/Format

I'm creating a design portfolio and will be transferring my art portfolio to Pixpa based on the amount of features, the ease of use, customization options, and all for a better price.

Vorteile

Pixpa seems to offer exactly what I need for a reasonable price. I used to pay double what I'm paying now for my Pixpa site for a service that offered less functionality, less customization, and capped the number of galleries I was allowed at much less than I'm getting with Pixpa. The templates are designed thoughtfully and are very dynamic - there is plenty you can do with your website.

Nachteile

The website builder tool has a lot to offer, but at times I feel it could use more drag-and-drop functionality.

Antwort von Pixpa

Hi Heather!
Thank you for choosing Pixpa as your website builder! It's wonderful to know that you had a great experience with Pixpa! We keep our Clients' needs and satisfaction first and it makes us very happy to hear that we could provide you with exceptional professional service!
Thank you for taking the time and leaving this lovely review!
- Team Pixpa

Beantwortet am 13.12.2022
Adriano
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 26.9.2021

Excellent product-, easy to use and great value for money

Excellent. Very happy with it. I have been especially impressed by the speed and quality of the live help tool- I have never had to wait more than a couple of minutes for a reply and the answer to my queries has almost always resolve the problem. Outstanding!

Vorteile

Its simplicity and versatility makes it very easy for a non-expert to build a website from scratch

Nachteile

It doesn't have a preflight option to allow you to view edits before going live. Everything you add/modify appears on the published website.
It would also be helpful if the e-commerce facility could "talk" to other platforms where users may already have accounts set up to avoid duplication.

Antwort von Pixpa

Hi Adriano,
We are very happy to see that you have had a positive experience with Pixpa. Thank you for your review. Your feedback is vital in helping us grow and become better.
- Mia

Beantwortet am 2.10.2021
Marc
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2021

The best for the price !

Very good experience, using it for months now.

Vorteile

Lots of features included in the normal subscription (customer galleries, android application, templates, ...).

Nachteile

The UI could be sometimes confusing with a lot of possibities.

Antwort von Pixpa

Hello Marc!
We are happy to know you have had a good experience with Pixpa so far. Thank you for taking the time to leave us a review.
-Mia

Beantwortet am 20.10.2021
Oleg
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.3.2023

Review

One of the standout features of Pixpa is its built-in client galleries, which allow you to share your work with clients and even sell your photos directly from your website. The platform also offers seamless integration with popular social media platforms and e-commerce tools, making it easy to promote and sell your work

Vorteile

Pixpa is an excellent website builder designed specifically for photographers and creative professionals. It offers a range of beautiful and customizable templates to choose from, making it easy to create a stunning website without any coding knowledge.

Nachteile

I did not find them yet. I think this is one of the best platforms

Antwort von Pixpa

We're thrilled to receive such positive feedback about Pixpa! 😄 It's wonderful to hear that you find it excellent for photographers and creative professionals, and that you appreciate our beautiful and customizable templates.

Thank you for your kind words and for considering Pixpa as one of the best platforms.

Beantwortet am 30.11.2023
Pavlos
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.3.2022

Moving to Pixpa

Moving from to Pixpa from a service I use more than 5 years was not easy. I had to manually transfer blog content by more than hundred posts. But after trying it I decided to do it and spend so many hours.

Most important to me is the 1st line support you get. Literally, every time I use chat support I get a response in less than 5 minutes. Even if my issue needs more time and an expert to look after it, I always get a response when there is one, and even if this needs more time or days, I have the feeling and the confidence that someone is looking after it. A recent example, I asked something about blog posts sorting (sort by publish date) and I got a response that this is going to be listed as a feature request but of course, no one knows if and when it is going to be implemented. And after a couple of days, I got an email saying that the feature was implemented for anyone! Pretty impressive.

Vorteile

Value for money service. Easy to use. Dedicated features for photographers (online store, client galleries) and excellent support.

Nachteile

I would like more features and freedom in the blog editor (multiple galleries in a post, better control of single images insert, not to be limited to use the gallery at the end of the post).

Antwort von Pixpa

Hi Pavlos!
We are delighted to have you on board with us! It's great to know that you have had such a wonderful experience with Pixpa and our Customer Support team! At Pixpa our users are always our prime focus and we try to give them the best possible at all times!
Thank you very much for leaving us such a thorough and kind review. We look forward to growing with you!
- Team Pixpa

Beantwortet am 2.5.2022
Tracy
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Easy to use and very affordable

Vorteile

I am a small business and it is difficult to find something that I can customize to my needs that I’d affordable. I used another company previously and I paid more for less!

Nachteile

Building the website takes a little work but it’s not difficult

Antwort von Pixpa

Hi Tracy!
We strive to be a platform that is easy to use and accessible for everyone who wants to build a website. We're very happy to know we could achieve that goal with you!
Thank you very much for your review!
- Team Pixpa

Beantwortet am 16.12.2022
David
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.7.2021

Pixpa Photographer Review

Very good, anytime I had a question the customer service was so quick to attend to it. even fixed the problems for me first then explained in great and clear detail on how they did it and how I can understand it better next time.

Vorteile

Everything is in one place and fast to set up

Nachteile

Doesn't allow me to set my own custom image sizes but it is doable, sometime Is wish it would allow me to create a custom image size for digital downloads.

Antwort von Pixpa

Thank you for your review David! We are glad you found our Customer Support team prompt and helpful. Customer service is our foremost priority at Pixpa. Thank you for choosing us!
- Mia

Beantwortet am 26.8.2021
Mary
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 31.10.2022

Pixpa is an excellent website and client gallery hosting service for photographers!

I have had such a positive experience using Pixpa as my website builder/host and client gallery delivery service. it was overall very easy to design and publish my website and to customize my client galleries. My favorite thing about Pixpa is their excellent customer service which always goes above and beyond to help me complete what I need to complete and produce a beautiful and easy to use website.

Vorteile

Pixpa is easy to use and if I run into an issue editing my site or am confused about how to make a change Pixpa's customer service is excellent, fast, and willing to help me even if it is a custom change.

Nachteile

The really isn't anything I really dislike about Pixpa. The only thing I would like to see changed would be the ability to "drag and drop" boxes. titles, etc. to work around the photographs on my website. I would also like to see more options to customize the mobile versions of pages.

Antwort von Pixpa

Hello Mary,
Good to know that our Website builder and Client Galleries have been able to help you handle your needs all in one place!

We consider customer service to be our foremost priority. It's great to hear that our Customer Support team was able to help you iron out any issues that you had.

Thank you for your review. We are constantly growing as a platform to better adapt to our users' needs and your feedback is crucial for that!
- Team Pixpa

Beantwortet am 16.12.2022
Pam
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2021

Pixpa is great and easy to use

Pixpa was a simple solution for me to display my photos for sale, and a great e-commerce option, that was easy for me to set up.

Vorteile

Pixpa makes uploading my photos for sale really easy.
It is also easy to use for my customers.
Pixpa was simple to set up and any assistance when required was extremely prompt.

Nachteile

There isn't really much I don't like. If I have found any problems the guys have helped me out really quickly.

Antwort von Pixpa

Hi Pam!
We are very happy to know you had such a positive experience with Pixpa. Glad to know that our Customer Support team was able to assist you promptly when needed. Thank you for taking the time to leave us a review.
- Mia

Beantwortet am 20.10.2021
Bach
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2021

Important for business

Vorteile

Pixpa got a very clear and easy interface for web pages design. The team is always available for answers about modifications and personnalisation of the web page

Nachteile

Indeed it can be expensive depending on the size of your business

Antwort von Pixpa

Hello Bach!
We are very happy to know that Pixpa has been working well for your needs and that our Customer Support team is there to aid you whenever needed.
Thank you for your review.
- Mia

Beantwortet am 20.10.2021
Aubrey
  • Branche: Luxusgüter & Schmuck
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2021

Pixpa for the win!

Pixpa gives me the opportunity to have a website, showcase my products and collect payment. I can't stress enough how outstanding & helpful their customer service team is! They gave helped me on many occasions in a timely manner and were always professional and polite. I love Pixpa!

Vorteile

Pixpa is so easy to use especially for those who have never created a website. There are many templates to choose from, its affordable, and the customer service is incredible!

Nachteile

My only issue is I wish they allowed more flexible options to pay with paypal like "pay in 4" or "pay later". Because of this I do have to refer some clients to Etsy for more payment options.

Carrie
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.8.2022

Power Broker using Pixpa

super and customer support is excellent

Vorteile

I found the software while looking for a platform that provided a highly useable and easy-to-navigate. I had tried a few other products and because I do not want my listing on the MLS because I think they look clunky Pixpa was a perfect fit for my presentation on marketing

Nachteile

I have absolutely no complaints about the support.

Antwort von Pixpa

Hello Carrie!
We are very happy to know that your experience with Pixpa has been a fantastic one!
Thank you for your review.
- Team Pixpa

Beantwortet am 22.12.2022
Gretchen
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2021

Pixpa is Great for Photographers

Pixpa has been a great web builder and host. I will continue to use them.

Vorteile

Once you figure out the software it's quite easy to use. Their tech support is AMAZING and will help you along the way. I have found their built-in SEO features to help get my page to the first page of Google within a few months.

Nachteile

Definitely the customization of designs and templates. Often I feel stuck with their preset choices, so I build my own graphic in Canva and it never displays as nicely as the rest of the page.

Antwort von Pixpa

Hi Gretchen!
Thank you for your love! We are proud to have such an amazing Customer Support team and we are so happy to hear they were able to help you wherever needed! We are glad you had an awesome experience with Pixpa!
- Mia

Beantwortet am 3.9.2021
Dhruv
  • Branche: Fotografie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.10.2022

Wonderful Website Building Website

Great platform for self managed website. Love the templates and regular updates provided by Pixpa in regular intervals. Gurpreet is really supportive and understanding the needs of the customers. I have been associated with them since 2016 and it is been really wonderful journey so far.

Vorteile

Ease of use and tools help manage website easily. Templates are add on benefits. Application integration is also like breeze through the hair.

Nachteile

Contact information collection in client galleries.

Antwort von Pixpa

Hello Dhruv!
We are very happy to know that your experience with Pixpa has been a fantastic one! Pixpa continues to grow and evolve to better meet our users' needs and we are delighted to have you on board with us for this journey!
Thank you for your review.
- Team Pixpa

Beantwortet am 19.12.2022
Melony
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.2.2022

Review

So far items been good. Overall the features are a little more limiting compared to other builders but I needed a more affordable and functional website with online galleries.

Vorteile

I like that online galleries are included and I have the ability to have a built in store. It’s the most user friendly in terms of builders that use templates and have limitations on customization compared to others and it’s much more affordable with quick customer service.

Nachteile

The limitations on customization as I am used to using builders that allow full drag and drop in any space of the page and at any size. The font limitations also need improvement.

Antwort von Pixpa

Hi Melony!
We are very happy to hear that your experience with Pixpa has been a positive one. Good to know that you have been enjoying our e-commerce galleries.
Thank you for your kind review!
- Team Pixpa

Beantwortet am 22.3.2022
Anubhav
  • Branche: Medienproduktion
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.10.2022

EXCELLENT website builder for Artists

Pixpa is awesome. While it's not perfect for every need, the templates look great, the support is awesome, and the price can't be beat.

Vorteile

Pixpa offers design-forward portfolio-based customizable website templates. Love the ease of customization and dynamic page layouts. I'm surprised to get all this capability for a very low price. I will continue to use Pixpa for more upcoming years.

Nachteile

Some features are still missing in Pixpa, which are available on Squarespace but those features should be pretty easy to add, I have already informed the team about it.

Antwort von Pixpa

Hi Anubhav!
We're very happy to know that Pixpa was able to meet your needs as an artist and help you set up your beautiful website.
We are constantly striving to grow and improve as a platform and your feedback is important for that.
- Team Pixpa

Beantwortet am 19.12.2022
Nathan
  • Branche: Fotografie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 5.2.2023

New Web Builder for People who Don't Know Web Building

Fantastic. I didn't know what to expect because this is the first time I have done this... but it has been a very good experience.

Vorteile

I love how organized everything is... even as a novice web builder I had no problem often answering my own questions and problem-solving.

Nachteile

Some of my mirrorless cameras have a feature that offers pop-up tutorials for you as you are just learning your new camera's features... you can shut it off after you know what you're doing... something like that as an option would be good. But I must say, Customer Service with Pixpa is top shelf... anytime I have a question... I had an answer via Chat or Email in very short order...

Antwort von Pixpa

Thank you for your review of Pixpa! 😊 We're delighted to hear that you found our web builder organized and user-friendly, even as a novice web builder. Your feedback about pop-up tutorials as an option is valuable, and we'll consider it as we work on improvements.

We're especially pleased to hear that you've had a top-notch experience with our customer service team. If you ever have more ideas or questions in the future, please don't hesitate to reach out. We're here to support your creative journey!

Beantwortet am 30.11.2023