Channable

Vorteile

EInfach alles automatisert, wenns mal eingerichtet ist.

Nachteile

Bei den Regeln muss man manchmal um die Ecke denken, dann klappts

Vorteile

Hier werden Probleme schnell gelöst. Die Reaktionszeit ist hervorragend.

Nachteile

Die Benutzung der Software ist sehr einfach und leicht verständlich.

Vorteile

Top support in lokaler Sprache (deutsch), sehr schnelle Antwort mit Problemlösungsvorschlag. Preislich günstig.

Nachteile

Teilweise begrenzt was den Umfang der möglichen Regeln betrifft.

Vorteile

The features and explanation you receive for each of the data fields is great. It makes it really easy to use. But most amazing is the support. They are so extremely helpful. I´ve never experienced anything like the people from this support. They really know what they´re doing and find solutions really fast. Whatever "problem" I´m not able to fix on my own they either fix it with me and explain how that works or they just call me back or send an email within a very short period of time (anything from 10 minutes to 2 hours) and will have solved it. No idea how they do it but I wish everyone I work with had a support department THIS GOOD. People tend to underestimate how important support is - Channable does not. They have an amazing software that lets you edit any piece of information and an extraordinary support.

Nachteile

Nothing at all. I like all the features and would only like to see more marketplace connections.

Vorteile

User Interface is clear and userfriendly. I were Able to quickly get an overview of the possibillities and Things that can be done. No Messed up UI with thousands of same looking buttons. Other Toole look and feel way more clunky like SAP.

Nachteile

The Rules and the Attribute Matching were not that self explainig, that I were able to upload a feed with a good Quality. To go threw The Channable Academy were Time consuming and did not resultet in giving me the exact information needed. But just 2 Days after I had a Very Good Call in German with a German speaking technikal support and we were able to Setup our. first Feed together, so now I know all the Steps Needed to upload feeds in a good quality to various plattforms.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Channable

Vorteile

Not much, it's lacking basis functionality, anything standard you would like to add costs you extra even before it works.

Nachteile

Overpriced, they are only looking for ways to charge more, sell upgrades. No solutions if something doesn't work.

Vorteile

The robustness, swiftness, ease of use, and how powerful this tool is. It can do almost anything I imagine (sometimes much more) and if I have issues with anything, their customer support always saves the day inhumanly quickly.

Nachteile

We are only missing some kind of permanent or long-term data storage, but I realize that this is not the point of the tool. Moreover, it would be awesome if Channable could also work with conditions that have authority over all products at the same time (i.e. compare two products), but this would probably require a completely new tool to be developed. The only thing I really miss, which I think would be realistic to develop, is the ability to better work with duplicate and nested elements. Instead of coupling their values into one list, it would be awesome if maybe attributes could be used.

Vorteile

That it is easily to set up and works with META!

Nachteile

It is very expensive for my opinion. We would also use it for Amazon (with Shopware 6), but it is currently not possible.

Vorteile

Channable is very user friendly and the support is great

Nachteile

not really anything, but sometimes i would like more options

Vorteile

Easy integration, easy use and very good price

Nachteile

Rules setting is quite cumbersome and limited

Vorteile

I like the fact that I have the feeds per brand and base the new feeds on the main raw feed. Also it is easy to copy rules between the brand and feeds but the ability to have special rules for some feeds. Also the system is fast to work in.

Nachteile

Going from an other system I am missing some features that may be good to have. First off an overview of the items and data about them. And I am also missing the sync with GMC and Google Ads data that I can create special rules on.

Vorteile

Integration to marketplace is easy and user=friendly

Nachteile

I like the concept of using Rules to determine how you want to send your data to marketplace platforms

Vorteile

How user-friendly it is, the very responsive support team that always helps, and the speed of data.

Nachteile

I didn't find anything to complain about or dislike, and everything seems to be just as it should be.

Vorteile

veel integraties zijn er mogelijk. Ook werkt het goed samen met bijvoorbeeld Google.

Nachteile

beperkingen voor grotere klanten. Toen wij kleiner waren werkte alles voor mijn gevoel veel beter. Momenteel is met name de orderkoppeling met Amazon bijzonder slecht. Dit kost meer geld dan het oplevert.

Vorteile

Once you have dealt with the tool regularly, the handling is good and the features that go beyond the feed management are also quite useful.

Nachteile

It takes some time to get used to the tool and to feel at home with it.

Vorteile

User firndliness, dashboard overview, ease of use, rule implementation, channacademy and the efficient support.

Nachteile

Sometimes when an issue appears and the solution is presented - maybe add directly a solution link with a video or article.

Vorteile

Channable is extremely well designed and easy to use. Setting up a connection to one of the marketplaces takes some time, but is very comprehensive and fun. Channable offers an outstanding customer support and helped us several times with the setup of different channels.

Nachteile

Dealing with error messages from the marketplaces can be very annoying, but this is not the fault of Channable, but of the marketplaces themselves. Especially Amazon has a very unique set of rules you data has to follow.

Vorteile

Product is easy to use and packs a punch in regards to data management, data sharing and even data manipulation.

Nachteile

Channable could use a few more sharing/security options. Such as one time links or encrypted messaging.

Vorteile

We have tried Channable for our clients who needs it for his omnichannel solution.

Nachteile

The tool seems to expensive for our needs.

Vorteile

It is very easy to use! The service of Channable is amazing.

Nachteile

There is nothing that I don't like, but de prices are a little bit higher than other feed management platforms.

Vorteile

Apart from being a wonderful product, I would like to highlight the absolute world class customer support. They are easy to contact and without exception find the solution within minutes. Highly knowledgeable, friendly and fast.

This is really the best CS I have ever experienced.

Nachteile

They're not cheap, but worth it anyway...

Vorteile

Great variety of channels to link your product feeds to. After the initial learning of the system it's easy to copy often used filters and values to different feeds. Many options to keep your feeds up to date with the right package.

Nachteile

Learning curve for setting up the system at the start.

Vorteile

Next to the product itself, the service is outstanding. The support team at Channable is great. No lead times, highly skilled people, supporting and friendly.

Nachteile

It takes a little time to get to know, all features.

Vorteile

The support is the absolutely best. [SENSITIVE CONTENT] made the entire experience for us.

Nachteile

The setup and learning curve was a challenge, if not for the support we wouldn't have gotten through it.

Vorteile

Sync of channels via API with different market places

Nachteile

Rules to define attributes or fix errors through mapping

Vorteile

It helped a lot to offer our feeds correctly to Google Shopping and Facebook ads
The rules you can use are powerfull and save a lot of work

Nachteile

It got pretty expensive when our channels and porductcount grew.

Vorteile

Easy to use and easy to learn, great educational videos too.

Nachteile

Nothing, everything met my expectations!

Vorteile

Easy to use and customer support. Quick responsie and very helpful

Nachteile

Nothing at all, perfect for me at the moment

Vorteile

De software is enorm goed voor productfeeds. Verder is het fijn dat de support in het Nederlands beschikbaar is.

Nachteile

Het enige minpunt vind ik dat het voor beginners moeilijk te begrijpen is hoe de software werkt. Verder valt er nog wat te zeggen over de aantrekkelijkheid van de website. Wel moet ik zeggen dat het op technisch gebied enorm goed functioneert.

Vorteile

Es bastante sencillo e intuitivo de usar, y permite la creación de más lógicas automáticas que algunas herramientas más caras

Nachteile

Echo de menos el poder hacer ciertas gestiones en bloque en vez de manualmente.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Channable

Vorteile

Todo ventajas, sobre todo la calidad de Atención al cliente y la velocidad de respuesta.

Nachteile

Integraciones con api de terceros, por ejemplo Mirakl.

Vorteile

Door Channable hebben wij verschillende systemen gekoppeld. Hierdoor hoeven we dit niet meer handmatig te doen wat het ontzettend makkelijk maakt.

Nachteile

Je hebt enige kennis nodig om goed met Channable overweg te kunnen. Daarnaast zijn regels niet altijd duidelijk te organiseren.

Vorteile

The excellent support - always if I asked for help - it appeared immediately

Nachteile

So far nothing - controll is given, support is there and helping faqs are too availalbe

Vorteile

La facilidad de uso y la eficiencia del soporte.

Nachteile

Aún tienen features por implementar para optimizar la herramienta.

Vorteile

I received a professional reply to all my questions. The support by [sensitive content hidden] was provided at the highest level

Nachteile

The Channable Support. Support is always propmt with the best solutions

Vorteile

Customer service - We are grateful for your quick responses and proactive communication. Thank you specially to [sensitive content hidden] for help Staples in resolving a technically challenging issue.

Nachteile

So far I have nothig to say. You’re doing good, good job!

Vorteile

everything, it is simple and easy to understand

Nachteile

nothing to complain about, we are happy!

Vorteile

Es bastante fácil de implementar y aprender a utilizar. Además el soporte suele ser muy rápido.

Nachteile

Al usarlo por algún tiempo e intentar profundizar, uno se puede llegar a encontrar con algunas funciones que no estén disponibles.

Vorteile

Easy to implementEasy to useSaves us a huge amount of time and work

Nachteile

Some features are missing, but nothing criticalWe have some very specific needs in the way we handle our accounts that sometimes we need the support team to help set up things correctly

Vorteile

Una vez que aprendes a usarlo, la facilidad y rapidez de la implementación de la herramienta

Nachteile

Al principio, si no se tienen los conocimientos básicos puede llegar a costar un poco su uso

Vorteile

L'automatisation de campagnes Search grâce à un flux

Nachteile

Pas possible d'automatiser sur la plupart des produits Google (vidéo, display, search de perfmax)

Vorteile

Independientemente de la gran valoración que tenemos sobre la herramienta, me quedo con la calidad y la velocidad de respuesta en su departamento Technical Customer Support Iberia.

Nachteile

Por poner un "pero". Las pocas opciones de configuración dentro del plugin de integración del CMS.

Vorteile

Channable is easy to use. It has many useful features. And the integration was easy to set up.

Nachteile

For the "generating categories" step when setting up feeds, I wish there was an "exporting and importing"-option as well. Currently the auto category generation feature got us about half way through the set up. The rest is manual and we have to re-check if the auto generation was correct. If would be easier to work with if we could first auto generate as much as possible, then export to excel file, then make changes and even add new category lines, then bulk import everything.

Vorteile

As a user of Channable for the past few months, I am thrilled to share my experience with this phenomenal software. Channable has not only improved the way we manage our e-commerce data feeds, but it has also transformed our overall efficiency and adaptability.

Nachteile

First and foremost, Channable's intuitive interface makes it incredibly easy to navigate and set up new data feeds. Regardless of your technical expertise, the platform is user-friendly, allowing for seamless integration with various channels, such as Google Shopping, Amazon, and Facebook.One of Channable's standout features is its powerful rule engine. The ability to create custom rules for managing and optimizing data feeds is a game-changer. With a few clicks, we can now filter products, adjust pricing, and update titles and descriptions, ensuring that our listings are tailored to each specific channel's requirements. This has significantly reduced manual work and errors, while also improving the overall quality of our product listings.

Vorteile

You have all the options you need to set up the perfect product feeds. Using the tool is very simple and intuitive. The support department is very helpful if anything is unclear.

Nachteile

Maybe I have overlooked a possibility myself, but otherwise it would be a welcome addition to be able to adjust rules in bulk. (for example: in all selected rules, replace the word "test.com" for "test.nl" or the "delivery" attribute for another attribute called "shipping_time".) In my case, this could save quite a bit of time.

I would also find some more options for filtering in the overview of all feeds useful, because with more than 90 feeds you can easily lose the overview sometimes. But in this case too; maybe there are options that I myself have overlooked.

Vorteile

Super-duper user friendly. I haven't tried yet; but I think I can teach a monkey to use Channable.

In a PPC world where the use of feeds gets more and more important, it is of great value that there is a tool like Channable that enables me manage my feed, without having any programming skills. It allows me to give me a lot of freedom. And most importantly: I'm not stuck to boring source feeds, where my hands are tied.

And, let's face it: to understand how a feed is build up takes quite some time to comprehend. The user friendly interface helps me to easily explain it to (junior) colleages.

Nachteile

I'm very happy about the feed-mangement part of Channable. And in that division, I think Channable is the best tool around. I am less excited about the other features. The text ads editor for instance. The basics here work fine. But when you want distinguish and really take a next step, the tool is too limited. And in that department there are quite some campaign building tools that are better.

Vorteile

The ease of connecting feed variables to copy templates

Nachteile

It could be a bit more visual in terms of pre build drafts

Vorteile

Using Channable makes me create more effective campaigns and feeds, and therefore the ROI of my clients campaigns grows. Which in return makes them and us happy, since KPIs are met. It also creates a lot of opportunities like advertising on marketplaces and other platforms. Feeds can be created in an instant.

Nachteile

Order connections are not available for every CMS.

Vorteile

Channable is very easy to use, but it still got all the features we need. A very intuitive setup for building template based inventory management campaigns for Google/Bing (based on your feed).

Nachteile

I have very few cons, and the few I once had have Channable fixed or built a solution for us. The only thing I still miss is the possibility to protect a feed export with username and password. But I think they are working on a solution for that as well.

Vorteile

1. Easy to use
2. Fast
3. Reliable
4. Can handle huge feeds easily

Nachteile

1. All changes go directly live when you hit save - there's no way to revert it, and no undo.
2. It would be great if there would be some versioning system in place so that one can always revert to a previous version of the feed config. (See Google Tag Manager for a great example of how it could be done)
3. There could be some more operators, like random number etc.
4. Import of JSON
5. Nesting of the feed goes only 2 elements deep, eg. Product->Features->Colour