OneSpan Sign

Vorteile

Easy to use product and flexible enough to integrate with other tools for seamless experience. Documents are encrypted between sender and receiver. All the documents are secure when it is In-transit. It also allows to get digital signature through video conferencing also. It is a digital channel to communicate or engage with customers to get deals closed virtually and easily. It has various layers of security to verify identity and to access the documents. You can set up this tool in cloud or on-premises too according to your requirements. Can integrate with Salesforce and other 3rd party applications which don't require special knowledge or coding.

Nachteile

It has limited campaigns facility which should be increased. Apart that I like this tool very much.

Vorteile

Allows to sign documents anywhere from any device, easy integrations with Postman and various other mature softwares such as Appian, Decisions etc. Also, it provides the ability to customize email messages for sending the documents for signatures and receiving the documents back. Overall, great tool for signing.

Nachteile

There are no consequences features wise but onespan is new as compared to DocuSign which is most widely used across the industries today.

Vorteile

Easy to set up
Easy to use
Simple interface

Nachteile

Awful customer support (3+ months to solve a case)
Automated setup glitches (didn't realize until problems occurred)
Can't be relied upon

In Betracht gezogene Alternativen

Gründe für den Wechsel zu OneSpan Sign

Vorteile

OneSpan has all the features and functionality that DocuSign has in fact it is better than DocuSign in some areas such as, it provides the options to upload an attachment with a signature package and allows the customization of email messages for sending and receiving the documents for e-signatures. Integration is easy and it can be easily integrated with Postman, Decisions etc. And, they have an exceptional customer support for your technical queries even if you're using their free version.

Nachteile

There is nothing I don't like about it. I think it's a great tool and should be widely used for e-signatures.

Vorteile

My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Nachteile

This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

Vorteile

I like the fact that it provides both cloud based and on premise deployment options which provides an organization flexibility to chose the best suited deployment. Also, the option to completely white label the product which can be integrated with our existing systems makes it way better than any other product on the market.

Nachteile

I have only one issue with this product. I firmly believe there is a huge scope of improvement in the search capabilities currently being offered. They need to add more functionalities like searching a document by the name of signor/

Vorteile

Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

Nachteile

There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.

Vorteile

This software is optimized for different devices like desktops , mobiles and tablets and can be accessed from anywhere and on any device which makes it really handy as a person's locations doesn't become a hurdle in getting documents and contracts signed. Further, since all the documents are always encrypted even when they are being sent, there is almost no chance of information being leaked to the outside world.
Although the product is so good that we rarely need to get in touch with customer service but whenever we needed in the past, we have got a prompt and satisfactory response.

Nachteile

I believe UI is still not up to the mark when compared with competitors like DocuSign. I have faced some issues with responsiveness on mobile devices as well. Also, I believe user dashboard can include some more vital monitoring statistics.

Vorteile

Before I was asking my company people to enter the password if they want to open some secured, confidential document(s). With eSignLive it became easier. They just need to provide their signature and the documents will be opened by the trusted person.

Nachteile

Most of the features provided are good except some UI thing. Compared to DocuSign I am not really impressed with eSignLive but its fine. But I like the UI on Mobile. It captures the signature so quick and the response is really awesome.

Vorteile

Gave me the features I needed - specifically workflow automation so my patients (oh, and they're HIPAA compliant) can click a link to my consent forms, instead of having to manually send each new patient a "transaction" to sign the same standard document. Docusign charges $1500/mo for access to that feature.

Nachteile

Customer service is hard to get a hold of, and even then, they can't help you unless you get the right person, who was pretty hard to get a hold of. Also, you have to call to do simple things like changing cc. And they couldn't update my e-mail address to my new address.

Vorteile

OneSpan Sign me fait sauver beaucoup de temps. Le service à la clientèle est excellent et ils offrent souvent des webinaires de formation

Nachteile

La version de base ne permet pas de personnalisé mon espace à mon image, inséré mon logo ... et de créer plusieurs utilisateurs

In Betracht gezogene Alternativen

Gründe für den Wechsel zu OneSpan Sign

Vorteile

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it!

Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though!

It was a very easy system to use.

We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter).

We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Nachteile

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it!

Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though!

It was a very easy system to use.

We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter).

We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Vorteile

The architecture of the product is very scalable and enterprise deployable that can be leveraged within various business processes for delivering eSignature experience. It is a REST based API integration platform that can be integrated with your enterprise applications and offers lot of configuration and customization capabilities for enterprise deployment.

Nachteile

The mobile experience is still not responsive and need the capability to support HTML5. Need capability to support more than PDF documents as inputs for eSign ceremony. ADA compliance should be default that should be inbuilt to the product offerings. eSL ux should be SAML enabled.

Vorteile

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Nachteile

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

Vorteile

Individual licenses can be re-assigned as required. As long as the total active count does not exceed your contracted count.

Nachteile

Customer service & sales is extremely slow to respond to requests for additional licenses. Over 7 years the product hasn't really evolved much in relation to price increases.

In Betracht gezogene Alternativen

Vorteile

The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Nachteile

While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

Vorteile

Its a reliable product. I like the lively and lovely support eSignLive provides. I never found something was missing . Every time I think of some new feature, I see they already think of it and providing it. It integrates with many products. The UX design is simply superb. I thank the designing team for this great UI/UX. I heard that price can be negotiated but when some one really like the product, they don't even think of negotiation. E-Sign Live falls under that category where you don't think of negotiating.

Nachteile

I have explored all the options to find something that I can find which appears not good / I don't feel comfortable. But, I couldn't find something.

Vorteile

Quick development and deployment. We integrated directly into our project management using e-Signlive API. This process was much easier than anticipated.

Nachteile

My only negative is was the small difficulty we ran into when integrating the callback events.

Vorteile

Available on premises and cloud implementations. Includes OOTB UI and esign APIs to interact with the platform. Offeres standard REST based APIs and multi tenancy capabilities

Nachteile

Needs more robust ADA capabilities, digital signature and validation of digital signature capabilities.

Vorteile

One thing I love about Onespan sign is that there is High level of security and encryption to protect sensitive information

Nachteile

No major Negative defects about Onespan sign

Vorteile

It's very well designed for a layman to operate and understand it. It's also very intuitive and guides the user itself.

Vorteile

The complete feature set and ability to setup and use templates for recurring types of documents

Nachteile

The ability to preview exactly how the document will appear. Sometimes the text size needs adjusting to present better.

Vorteile

This product is very user-friendly and also wide range product and we can implement in our on our cloud solution. It has many connectors or plugins for ease of use.

Nachteile

It may need to require to add more plugins and connectors. Need more training to get to know about full feature usage.

Vorteile

It is very User friendly.
it offers great Flexibility.
It saves my time.
I love using mobile for signing applications.

Nachteile

Fewer resources to learn from and training facilities plus size of font needs to be adjusted to make it look better

Vorteile

There was no learning curve on my end or with those I ask to use e-SignLive. I get signed documents back in minutes, not days.

Nachteile

I don't understand why everyone isn't using the solution. It's quick, easy, secure and green!

Vorteile

Very helpful video tutorials . Documentation is well designed . Wide range of connectors support that helps to make your experience more smooth

Vorteile

Efficiency. Time saved. Clients see your professionalism through your clarity & efficiency. The more you use it with repeat clients the better

Nachteile

To be able to communicate to language of preference if your client. It's not apparent . Don't want to go on and on with this but should be clearer if sending it to a francophone client that email and instruction are in French

Vorteile

Silanis is engaged with the product and their clients. It is a very interactive relationship that seems to benefit both parties. The technology provides top notch legal protection around e-signatures to meet our record keeping requirements.

Nachteile

Additional flexibility for use across multiple groups and access management design

Vorteile

The software is easy to use, has all the features you should need, and white labeled so you can totally brand it for your company. They offer excellent integration options, and their website is literally a plethora of information.

Nachteile

There is nothing I haven't liked about the software. I researched several companies and am glad I selected this one.

Vorteile

Its user interface is incredibly user friendly to new signers getting into the groove of e-signatures.
My company deals with their support team frequently and we were never left with a bad taste in our mouth

Nachteile

The one trouble I have encountered while using this application is there being search limitations within User Groups.
Inability for a signer to have multiple signature requirements where a signer can sign before other signers and then sign after the other signers for final approval.

Vorteile

This product is user friendly. Team helps a lot to setup . Not expensive . There is always a whole support present whenever you have any issue

Nachteile

In this product sometime little glitches are there which can cause litlle intruption but recover is generally very fast

Vorteile

Straightforward - indicate in the document where you want initials or signatures, then send it.
Has a few ways to make sure that the right person is signing (you can send a code to their phone, for example).
Everyone gets a copy of the executed doc

Vorteile

I like the service provided by esignLive. Especially the support they provide for ESigning applications. EsignLive have made my life easier.

Nachteile

The least thing I feel worried is the price they charge. I feel they can reduce the price. As the competitors are providing for less price I feel eSignLive need to lower their prices.

Vorteile

Fast, Easy and recognized leagally.

Nachteile

Nothing yet !

Vorteile

User friendly both for user and for singer . Features are enhanced according to market needs .Great product to use .

Vorteile

Ease of use and pricing. I am technically challenged and figured this app out easily.

Nachteile

Nothing