Opinew

Vorteile

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Nachteile

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Vorteile

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Nachteile

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Opinew

Vorteile

How quickly customer service gets back to me (within minutes via chat)

Nachteile

The pricing, alot of add on features/ upgrades

Vorteile

I like that I can pull in my Amazon reviews. It is very important to my business.

Nachteile

Additional fees for other features in the app. Everything should be one inclusive cost.

Vorteile

Their ability to import customer reviews from Amazon to Shopify. Pricing, usability and more.

Nachteile

The Opinew software was easy to use and I had no problems.

Vorteile

We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants.

Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes:

* multiple review widgets for the shop website
* ability to include photos/videos in customer reviews
* automated review requests (email, sms, printed)
* great review management functionality
* coupon creation/use for review incentivisation

Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include:

* Amazon, Ebay, Aliexpress review imports
* automated review synchronisation
* review migration/import from other review apps
* Chrome plugin for bulk import of product reviews

The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling.

Opinew has been a great platform for many years now that we thoroughly recommend.

Nachteile

As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system.

Vorteile

Software is realy easy to use. It helps a lot to see some item review you wanna purchase. Before I buy something, I try to see if there is any review about the product on Opinew. So reviews are helping to decide whether buy or not.

Nachteile

It must be review monitoring,so scams will be detected faster.

Vorteile

One of the primary reason we choose Opinew was their ability to import product reviews from our eBay store. The process to match the product review on eBay to the same or similar product in our Shopify store took a while to master, but once we figured it out, it worked very well for us. Their customer service has been HIGHLY responsive!! Very quick to respond, even on weekends and later in the evening. Highly recommend.

Nachteile

Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day. Their documentation has improved in the past few months.

Vorteile

Able to pull the Reviews off Amazon And add them on my Shopify product pages

Nachteile

The speed and the impact on my page load times was disappointing

Vorteile

I my own experience, you can find many good reviews and it's really easy to use.

Nachteile

I think the interface improve a little bit

Vorteile

Una aplicación extraordinaria para utilizar. se ajusta de forma natural, lo que ahorra un montón de tiempo! la asistencia es en general bastante productiva también! sugeririble!

Nachteile

Hay elementos sorprendentes que podemos tener con el rediseño.

Vorteile

It integrates easily with Shopify. We also like how it allows both customer reviews with images as well as question and answer right on the product page.

Nachteile

Even though it has features to customize the look of the widget on your website, it can be difficult to make it look professional and functional if you use a custom Shopify template.

Vorteile

Opinew is an easy app to use, it comes with all the features we need (and more) and it is also very easy to use. In adition, any problem you may have they solve it within 24h.

Nachteile

I did not really find any problem with the app yet.

Vorteile

Opinew's a great tool for integrating reviews. We use the integration between Amazon and Shopify (along with email). The implementation is simple. [SENSITIVE CONTENT HIDDEN] from the support team is always helpful and responsive.

Nachteile

Nothing major. Lower cost would be nice.

Vorteile

The ease of use and the fact that the reviews from Amazon, ebay are genuine Authentic reviews.

Nachteile

the face that I need more reviews, the plan I was on ran out quickly. it did have 500 reviews though.

Vorteile

It's very easy to import rating from platforms which have many more ratings than yours. This is very helpful not only from a client perspective but as well from a company perspective as you can decide which products to market and which to even stock more for yourself.

Nachteile

The amount of bulk actions that can be done is very limited - I would like to update the number of reviews / minimum threshold of products I get from Amazon and I can't do that.

Vorteile

The easy of use of the software is amazing. Being able to manage incoming reviews and feedback has been extremely helpful.

Nachteile

I can't think of anything at the moment.

Vorteile

I've used Opinew for over a year now for several Shopify stores. It's very reliable and easy to use, and you can quickly upload reviews from Amazon, eBay, Aliexpress etc.

It does everything you need from a review software plug-in really.

Nachteile

A few times the app has gone down for like 30 minutes randomly, that would be my only complaint. It can be a bit buggy at times.

Vorteile

Easy to use and the support from [SENSITIVE CONTENT] is top notch!

Nachteile

For a newly started store, the monthly fee seems excessive.

Vorteile

I love that this allows customers to leave reviews so that new customers are able to trust our brand.

Nachteile

I can't think of anything that I don't like.

Vorteile

The product is very easy of use. Support is great!

Nachteile

Wish they had a site review feature as we don't sell the same products. Inventory changes

Vorteile

Opinew Reviews is a great and easy to use tool that we just stumbled upon at White Duck Outdoors, INC. It is easy to use, great for customers to quickly ask a question, and ofcourse leave a good rating, adding more validity to our already flourishing business.

Nachteile

Answering questions could be easier, reviewers and spam questions could be filtered out better.

Vorteile

when you're just starting out, opinew is a fantastic tool.
easy to use, user-friendly, amazing team.

Nachteile

fairly priced.
easy to use.
amazing support team.

Vorteile

It was easy to install and it helped my site Speed

Nachteile

I love the software, I'm not tech savvy.

Vorteile

I switched over to Opinew after trialing another. The setup was a breeze and my customers have found the process to leave a review so user friendly. I love the workflow from beginning to end!

Nachteile

After adding a colored background, the top doesn't have spacing to allow color so it looks a little funny. But this wasn't a make it or break it for me.

Vorteile

Ease of use. Integrates with no trouble. Looks fantastic also

Nachteile

No aspects really, everything installed very easily. I did have 1 tweak I wanted and the support were very quick and helpful in making this happen.

Vorteile

I like how easy it is to use and that there are multiple tiers to purchase.

Nachteile

I do find that sometimes there are glitches when it comes to changing which reviews show up on the carousel. I think a nice feature would be to have an auto rotate function for the carousel. If I can only show 2 reviews at a time allow the program to rotate between all reviews on a daily or weekly basis

Vorteile

Was easy to upload reviews and I needed help to refresh so it would show up on Shopify and customer service immediately solved it. Great overall

Nachteile

Took a few times to refresh but after it works great

Vorteile

I love the ability to aggregate reviews & automate review requests.

Nachteile

There are a lot of great tools that are only available via upgrade

Vorteile

Was great for what I needed it for, well priced and will use again in the future.

Nachteile

I couldn't get the reviews on to google shopping aggregator however I couldn't find any software able to do this.

Vorteile

It is very easy to use and the Chrome extension is amazing. It really fulfills our needs as a small publishing company to have access to our reviews on Amazon and transfer them to our site. Very simple and effective solution to our needs.

Nachteile

I honestly do not have anything negative to say about this software.

Vorteile

Good app, does what it says on the tin.
Support is exceptional, very quick and in the ball

Nachteile

The user interface needs to be updated, as it lacks ease of use
The colours used don't make it easy to see what's going on i.e. overlapping text.
Need more customisation for the pagination..... very poor and my customers have complained that the "." is confusing

Vorteile

I like that the customer chat is available to help any time

Nachteile

I have no least favourite within the feature so far.

Vorteile

Easy integration with shopify platform and simple to use

Nachteile

Have had issues uploading it on each individual page that i wanted to use it

Vorteile

The import process was quick and the platform is easy to use.

Nachteile

A little customization would be ideal, but we make it work and it's great.

Vorteile

Very easy to use
Ultra fast customer service

Nachteile

THere could be a bit more options to customize some little things

Vorteile

It’s easy to use, and it provides a very valuable service. Customer service has also been excellent.

Nachteile

I would love to be able to import Etsy reviews

Vorteile

La facilité de ce logiciel qui est vraiment facile

Nachteile

Les langues car il est difficile de comprendre par moment

Vorteile

Helped me get more sales with some in apps with email targeting it could be a little cheaper but that’s fine

Nachteile

Nothing just a little expensive and that’s it

Vorteile

I like how easy it is to import reviews from Amazon

Nachteile

There seemed to be some issues with the chrome extension grabbing products from Amazon, so the extension would only import 5 reviews even though I had selected 80. But this only took 10 minutes with their chat support and they fixed it manually

Vorteile

easy to use , no IT background required which is handy

Nachteile

not at the moment but the price is not so friendly

Vorteile

I have been using this Shopify App for a few months and it has been helpful in building trust with my customer base. I have seen an increase in sales. It's easy to set up and use. I would highly recommend.

Nachteile

For a sole proprietor the price was a little bit on the higher side than other review apps