Sitejabber

Vorteile

I am using Sitejabber as a review website to see different online opportunities that will not fool me. For many years I've been using this and they have very accurate in reviews. In the past, I have been scammed many times because I don't know this yet. They have high standards in reviews which is very helpful in finding the legitimate and scam online opportunities. Whenever I search for an online opportunities, I always go to this website and check their reviews. This website is a gold for me.

Nachteile

There is nothing I don't like about this website because it saved me from different online scams lurking across the internet.

Vorteile

Our driving factor for switching to Sitejabber after using three other review services for years, was simply that it proved to be an effective all-in-one solution that drove better results that the other three services combined. It was the most expensive of the four, however, since it allowed us to save by rolling everything into one platform, this was an obvious choice.

Nachteile

The on-site badging could be more useful if it was smaller, and on a transparent background.

Vorteile

That it had a great process for collecting and soliciting reviews.

Nachteile

Their lock-in contracts, unethical business decisions, lack of support / accountability for their clients and

Vorteile

Hi like how serious they take reviews. They have standards and verification like requiring actual proof before letting someone post a review. They have a system that really puts pressure on anyone who tries to do fake reviews. I really love that about them, they take fake reviews seriously.

Nachteile

It just doesn't seem too mainstream or used as much as Yotpo or TrustPilot. They sadly seem to be a rarely used reviewing platform so they aint suggested.

Vorteile

Once it's set up, it runs itself. There's very little work to do after you've installed their features.

Nachteile

Setup was somewhat difficult for me as I don't have a lot of experience with coding. However, I had help from Sitejabber every step of the way. It was intimidating at first but actually ended up being a very simple process.

Vorteile

Nothing. I wasted years gathering genuine reviews

Nachteile

Sitejabber deletes years of genuine reviews when you do not sign up to pay for their subscription services - they will favour companies in your category who are paying to ensure you fall down the list. Sitejabber will ignore the evidence you provide to prove your reviews are from genuine customers, if you do not pay their subscription

Vorteile

Easy to use interface and has good SEO for searches.

Nachteile

They do not allow you to ask your customers to write reviews on Sitejabber. If they see that the reviewer came from you, they will block it. If you want to unblock positive reviews from your customers, you must pay them for their expensive plan...

Vorteile

I have used Sitejabber for checking reviews on various companies before making purchases. I find the platform user-friendly and the vast database of reviews helpful in making informed decisions. Overall, I highly recommend it as a reliable source of consumer feedback.

Nachteile

While I generally have a positive experience with Sitejabber, one potential drawback is that not all reviews on the platform are verified. Some businesses have been known to post fake positive reviews, while others have been accused of suppressing negative reviews. As a result, it's important to take some of the reviews with a grain of salt and to look at multiple sources before making a purchasing decision.

Vorteile

- Easy review management- Reputation management tools organized and within access.- Easy to use and interact with.- Powerfully detailed dashboard.

Nachteile

The negative feedback section can be improved.

Vorteile

We are usign their free plan but this plan still provides you good options on how to deal with negative reviews

Nachteile

their fake review monitor doesn't always work

Vorteile

Easy to use and fairly easy to setup.

Nachteile

It is extremely expensive to upgrade to the pro version - The exchange rate from the ZAR to the Dollar makes it unaffordable for a small business to upgrade. Maybe you can consider special pricing for countries with poor exchange rates.

Vorteile

After trying sitejabber and other alternatives, I found this site to be the most reliable one in managing reviews and feedback from users. The site had several advantages:Ease of useThe free plan is suitableHigh number of users on the platform

Nachteile

The site is not popular in some countries, so depending on the location of your target segment you my need to use another alternative.

Vorteile

I entered a contract just to get help with reviews. Ended up not using the services

Nachteile

They charge to help with removing reviews.

Vorteile

There are more pros than cons to this software. I like that people can select certain companies to review and that companies are allowed to respond objectively.

Nachteile

There really wasn't anything to like the least in regards to the software. It is helpful all around to the customer and the company

Vorteile

I like that Sitejabber allows you to bulk upload and send customized requests for reviews. I liked that you could moderate reviews and require that a reviewer provide proof that they've used your service.

Nachteile

The biggest thing I did not like about Sitejabber is their rating model because your rating goes down not just for poor reviews, but also if you do not gain a review in the previous 30 day period.

Also, once you've sent a request to one customer you cannot send them a request again in the future.

Vorteile

We like:Ease of use Features we needAbility to connect with clients

Nachteile

Nothing comes to mind Sitejabber ticks all the boxes

Vorteile

It is easy to use. The views expressed are reliable and honest.They are helpful in making purchase decisions.

Nachteile

Nothing is unlikeable about the software.

Vorteile

Easy to use. Easy to install. Easy to customize.

Nachteile

To remove any negative feedback you will have to pay.

Vorteile

It has to be said that price is king. As a small sole trader operation I couldn't afford to use the big review schemes, the price is out of my range. Sitejabber has allowed me to have positive recommendations added to my website without me having to risk cost at the start up stage

Nachteile

It is unfortunate that the other add ons cost what they do when I only need them rarely. Maybe one time use cost would help

Vorteile

Sitejabber is one of the few sites where you can do an honest review of a social media site free of the big tech collusion that tries to suppress public awareness of concrete examples of its censorship on social media sites. Sitejabber is also great for reviewing other sites as well, as for example those of businesses that engage in bad business practices. Sitejabber also allows you to post updates to reviews you've made, which is a very good feature.

Nachteile

I've had no problems using the Sitejabber website.

Vorteile

Easy to receive reviews for your business.

Nachteile

Nothing. I believe that the FREE version includes almost everything a business needs.

Vorteile

Sitejabber is the perfect tool for my business! The app is so easy to use and I’ve never had any issues!

Nachteile

I love it all! There really is nothing I can complain about!

Vorteile

Sitejabber has allowed my company to identify and resolve issues that customers may have had in order to optimize our overall customer experiences and better our company as a whole.

Nachteile

False reviewers that drop review scores.

Vorteile

The ease with which I was able to access and use

Nachteile

Nothing so far, software is compatible

Vorteile

Easy to use and automate. It’s basically a “set it and forget it” type of app.

Nachteile

Personalizing functionality is behind a paywall but that’s less of a con and more of me being cheap.

Vorteile

Easy to use and easy to locate what you are looking for. There are thousands of reviews and if there is not a review for a product or service, I would usually provide my feedback after using that service. People need to know what they are using.

Nachteile

No dislikes. I use this service to help me and others.

Vorteile

Honest reviews you can't find elsewhere, easy to use

Nachteile

I don't have any complaints, the process is simple

Vorteile

Ease of use, Visibility of website, Price, Easy to import reviews from previous software

Nachteile

I haven’t encountered any cons. Using the free plan has been fine so far, but I do plan to switch to a paid plan in the future.

Vorteile

Doesn't spam me or my customers asking for payments.
Trustworthy.
Easy to reply to reviews.
Easy to integrate reviews into my website.
Free version is fine for my needs.
Reviews appear in Google searches.

Nachteile

Last I checked, the reviews don't seem to appear in Google shopping or adwords although they do appear in Google search and Google My Business.

Vorteile

It’s very easy to post either a positive or negative revie on companies and products

Nachteile

I can’t find out how to reply if a company replies to your review

Vorteile

This site helps me to select which businesses I want to purchase from. It also allows me to write reviews about businesses that I have done business with.

Nachteile

Sometimes I Sitejabber doesn't have reviews for sites that I would like to know more about, but that's not their fault. If I cannot find reviews on a site, then I will not purchase from them.

Vorteile

after trying to run it for a number of months we have given up

Nachteile

The software on several occasions drops our paid status back to free
The level of support is low for an online system
repeatedly did not list reviews from customers. We became suspicious about it some time back so we tested it and asked a number of our repeat customers to place reviews that did not show up or count.
now the software has lost the review tab on the page.
Been waiting all day for support to get back to me

Vorteile

I like it, it is easy for just about anyone to use. It is also quite informative for anyone

Nachteile

I did not come across anything in my use that I don't like

Vorteile

- Very easy process to upload reviews to the website
- Nice user interface
- Huge catalog of websites reviews

Nachteile

- Sometimes reviews can be overtly negative and I find that my experience is way more positive than the reviews.

Vorteile

Desired features are easy to use. The software works exceptionally well with integration of other apps on all my devices. It's trusted! And I think it's awesome!

Nachteile

There's nothing in which I dislike about the software.

Vorteile

Ease of use it's a very easy to use platform

Nachteile

The company is dishonest they will remove a legitimate review if someone pays enoughTasteless and unethical

Vorteile

I like being able to ascertain the validity of web sites and real reviews from real people not bots

Nachteile

Didn't really find anything wrong when using this software. But I'm not as proficient as others in the assertion of validity.

Vorteile

I like that it is a free option. Though a lot of the free perks changed. The price is what initially made me use sitejabber to collect reviews.

Nachteile

The biggest issue I have is that SiteJabber isn't a partner with Google so the reviews can't be used in google ads/products.

Vorteile

Works every time! It easy to share reviews.

Nachteile

Needs more options rather than just product review.

Vorteile

After hunting around for a fremium website review platform Sitejabber offered the best solution on the market. It was very easy to set up and I was able to migrate old reviews after emailing customer support.

Nachteile

The review page is a little cluttered with advertisements and other Sitejabber feeds, but otherwise there's not much to fault.

Vorteile

Its ease of use and layout is simple and easy to understand

Nachteile

To pay for something that just does reviews is a downer for me

Vorteile

Sitejabber is one of the few places on the web that allow more general websites to collect reviews with customers where there may not be a single touch point (product or service) with a customer and offer a more generalised information service. This made it the ideal platform for us to collate review and feedback from our customers where there may not be a traditional transaction.

Nachteile

The plans have fairly steep pricing scales and while the value potential is there it's a large expense that creates that barrier to using the features to full extent.

Vorteile

Found navigation of site very easy. It was easy to find anywhere I need you to go.

Nachteile

I have not found anything negative but I dislike about the website so far.

Vorteile

I liked that site jabber allows you to search for websites if they are in their system. You can view what other consumers have to say about the site you are looking into.

Nachteile

their listing may be a bit limited depending on the type of website you are looking for. There may also be no reviews if the site is listed in their system as well.

Vorteile

This is place similar to Google Maps where you can write reviews about online companies and services. It is a safe place to write your opinion and it is free.

Nachteile

Not all sites are listed though you may contact them to suggest a site for review. They normally stay away from adult sites yet there are some listed there. They have denied my request to add certain mild adult sites much to my disappointment.

Vorteile

Review was rather only part utilized, hopefully I can talk thhpe [SENSITIVE CONTENT] into using the software on a daily basis and purchase I see no we to thus,

Nachteile

Some features we did not utilize, but what we did use worked like it was intended,it's hard to give an extremely accurate review such a short period time spent using the software, be a few discussing if we should add site jabber to our system, in a more expensive way .

Vorteile

Sitejabber uses a user’s review to help verify the legitimacy of a website. Its also very easy to navigate.

Nachteile

Scammers may spam the reviews of their website to give themselves more legitimacy and hide the legitimate reviews.

Vorteile

Ease of navigation and integration into my store

Nachteile

Customer service response time wasn't as fast as I would have liked it to be

Vorteile

I like that there is a free plan to get you started, that you can personalise the forms according to your needs.

Nachteile

I cannot fault it, I haven't had any issues.

Vorteile

I like being able to see what many people have said about a product or service.

Nachteile

I think people with negative experiences are more likely to review heere than those with positive experiences, so results may be skewed.