Salesforce Platform – Bewertungsseite 2

Vorteile

Outlook plug in was one of the best features by far, live updates instead of having to refresh browser

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navigating the tabs and pages (individually having to close each tab)

Vorteile

It can do anything you need it do and it can be customized to multiple business units.

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The cost of getting things set up the way you want them is large from both a time and monetary perspective

Vorteile

It's all customizable and you can hand craft it to your preferences, integrations and necessities.

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The learning curve is kind of big and it's a bit overwhelming at first.

Vorteile

There are many things that I like about this platform:1)It helps us to automate our business process like, so we have to least bother about how to manage things manually.2)It can also schedule our business processes with the help of various automation rules.3)It has point-and-click functionality so that a non-coder can also implement the use case into this platform.

Nachteile

Personally, I like everything about this platform.

Vorteile

- Reporting is first in class.- Ability/speed to implement new views for a specific team or use case is excellent.- Extent to which other platforms we use can be integrated with Salesforce.- Ease of user/permissions management.- Their product documentation is industry leading. If you need to use a new feature, or just brush up on an old one, as either an admin or an end user, the documentation on trailhead will both tell, and show you how to use it.

Nachteile

- High cost per license per user.- Implementation is key. It can be costly if you don't have an admin in house, or if you have a very complex business process you want to model in Salesforce. - Integrations with other data sources easily to enrich/link fundamental data + gain insights into data.

Vorteile

There is a lot of data that you can get access to within the salesforce platform, and the customization works well for integration

Nachteile

As a user who is not in there every day, the new lightening platform is awkward and difficult to find anything. We often have to change the view to the old view to find anything and that should not be the case.

Vorteile

What I like the most about Salesforce is that i can load all my shipment info, invoice, create disbusements, activate tracking, validate guides and send my info to a platfoarm visible for my client. basically all in one.

Nachteile

I don't like that some carriers don't appear on tracking and the dates can't be changed automatically.

Vorteile

Customization is priceless. It can be done at all level and be done for what a person or what a department requires which makes it versatile.

Nachteile

With much customization, sometimes it is hard to get something fixed or changed.

Vorteile

Aspect is the emphasis on data management and analytics.

Nachteile

Salesforce's extensive capabilities mean that it can have a steep learning curve, particularly for new users. It may take some time and training for employees to become proficient in using the platform to its full potential.

Vorteile

Salesforce keeps me informed of my success!

Nachteile

There is nothing I like least. It’s easy to navigate and makes my job easier.

Vorteile

We can easily organize tasks, set deadlines, and prioritize activities with just a few taps. The app's streamlined design makes it a joy to use, whether you're managing personal errands or professional projects.

Nachteile

Better competition with Chrome using ...

Vorteile

Per gli interessi della cooperativa e delle campagne organizzate il software ha dimostrato tutta la sua utilita'

Nachteile

Per il momento la versione demo e' ovviamente incompleta in alcune funzionalita' a pagamento ma ci lavoriamo bene

Vorteile

SF gives the ability to keep all of your data at your fingertips to track and manage the customer lifecycle easily.

Nachteile

SF is complicated to configure - it could be easier and more user friendly to quickly and easily configure features and establish an easy to use account page with a depth of features for sales and account management.

Vorteile

easy to use,
can stay in touch with my partners and clients on a regular basis

Nachteile

no cons i can think of at this moment. I depend on salesforce on a daily basis.

Vorteile

The key aspect of Salesforce that I like most is that it makes it easy for various departments to know and track the status of opportunities and projects through various stages of development. We can also keep track of every contact both on the client side and production side. We can monitor all of the projects they are connected to, rates, and ratings.

Nachteile

The only negative aspect of the platform is the cost. It can be restrictive for smaller projects and when I need to add more users/managers. I need to double check if budgets can handle more ongoing costs with the addition of new clients and projects.

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Vorteile

I like that there are different features that help track what is sold and targets

Nachteile

I dislike the layout of the software and think it should be more accessibile or have the option for these features

Vorteile

It is easy to use this software no complicated settings or procedures.Has the most impressive features which makes it more efficient and interesting to use.If money value is your thing then this software caters for everything.we all need a software like this it superchanges your work to the best.

Nachteile

It was a nice experience using this software.Am glad it was created on the first place because it has jumpstarted my work and now I am a proud user.

Vorteile

The Vendors response to our customized request.

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How things are prioritized when changes are requested.

Vorteile

Il est bon et facile à utiliser pour le développement d'autres applications

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Je ne vois pas en quoi ce logiciel est compliqué

Vorteile

The platform is used daily and does the job for us

Nachteile

Nothing to say that is negative about this

Vorteile

What I like most about Salesforce Platform is the ability to track and manage all of my work and accounts in one place. Salesforce makes it easy to customize your org and provide the necessary resources

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My least favorite feature of Salesforce is the limited features for document storage

Vorteile

Simpplr is my favorite part of the platform. I love the sandboxes so we can test before deploying.

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It can become a complicated admin mess.

Vorteile

Not very much. It is poorly conceived; everything is based on opportunities

Nachteile

As a Complaint handling tool, it assumes the user is selling toasters or laptops, not regulated medical devices.

Vorteile

Reporting features are a big deal to us and Salesforce is good at this

Nachteile

High cost, low user friendliness. Difficult to use and customize.

Vorteile

What I really like about Salesforce Platform is that it is very easy to customize. you can personalize it to suit your needs, add more modules, and customize the software to fit the business's needs. For example, our sales team can send out personalized emails to customers, which are more effective.

Nachteile

what I don't like about Salesforce is the lack of adoption and the synchronization problem with the system

In Betracht gezogene Alternativen

Vorteile

It is based in the cloud and allows the team to use a lot of different tools and features that enable us to be more efficient.

Nachteile

There are times when it doesn't perform as fast as other times of the da.

Vorteile

Salesfroce Platform has made our administration tasks more efficient and reliable.

Nachteile

Sometimes we struggle to find data/notes from our customers

Vorteile

The data that the application returns is unilaterally beneficial for the design and reform of new development products in the company.

Nachteile

It is very difficult to implement it, you really have to measure and structure in advance all the processes and advantages that Salesforce has. It is a platform that can include CRM management but also data analysis and organization of these, as well as measurement of applications in their vital state, but it takes many weeks to assemble the installation.

Vorteile

Ofrece una amplica gama de funcionalidades, es altamente personalizable y escalable, cuenta con una gran comunidad de usuarios y una amplia gama de aplicaciones y complementos disponibles

Nachteile

Puede llevar tiempo el familiarizarse con todas sus características, el costo es más elevado en comparación con otras soluciones similares, su implementación puede ser compleja y puede requerir el apoyo de expertos y consultores

Vorteile

Easy to use / updates quickly - room for several dashboards - everything under one system . Easy to edit

Nachteile

It takes a lot of steps to change or update dashboard . Limited amount of dashboards . So we have to rearrange dashboard when implementing new procedures

Vorteile

Salesforce was the first CRM platform that I used as a professional. I have used many since but I have to say that Salesforce is one of the best in terms of features and reliability. I have recommended it to colleagues as a safe option as it seems to 'just work' and is easy to pick up

Nachteile

I found merging contacts and tickets a bit tricky on salesforce

Vorteile

Salesforce presents an incredibly adaptable platform that can be personalized to address the unique requirements of businesses, regardless of their industry or scale.SF delivers an all-inclusive collection of CRM tools and functionalities that encompass a wide range of customer management aspects. These include lead management, opportunity tracking, contact management, analytics, reporting, and much more.

Nachteile

The platform comes with a significant learning curve, which means that users, especially those who are new to CRM systems, may need time and training to fully grasp and utilize its capabilities.

Vorteile

Plusieurs fonctionnalité qui facilite l'automatisation de processus.
Interface simple et bon outil de reporting

Nachteile

Une certaine complexité initiale peut découragé certain usagé

Vorteile

For the short period I worked with Salesforce in this company I saw what I have seen in the other two companies where I used Salesforce as a CRM software. Very good functionality and versatility.

Nachteile

The only con I can mention is that the product it's very expensive. In two of the companies where I used it it was replaced with way cheaper solutions.

Vorteile

It integrates with everything and can push data through other filters easily.

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It looks old and cumbersome. It's so 2008

Vorteile

Salesforce makes it easy to manage customers and their accounts.

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The price and the complexity of the platform.

Vorteile

Ease of access and use. If Data is present in a field it can be reported on.

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Nothing really, the platform is extremely intuitive and enjoyable to work with.

Vorteile

It clearly services the needs of the sales team and I am able to adapt our marketing campaigns to fit into our complex system.

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We have multiple products and use our salesforce in a complex way so the downside is there really isn't a great way to integrate leads generated from marketing campaigns into our complex salesforce ecosystem.

Vorteile

Very robust system that is highly configurable.

Nachteile

While highly configurable, the system complexity is very high and it can take more than a year to configure as needed.

Vorteile

I work at a company built on Salesforce. Great with integrations and also managing workflow, business, etc.

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It's a low-code/no-code platform, but sometimes I troubleshoot with simple tasks and reporting.

Vorteile

The ability to track leads and management my pipeline

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There seems to be an abundance of places where the same information needs to be input

Vorteile

It works well, is structured, has a lot of functions, good system of protection and control of the process, big date base where you can keep all your project related documents. Thank you for developing this tool and for continuing to work on improving it.

Nachteile

Maybe a better system of notification (or maybe I do not use it well), a way to visualize your history in the platform per total (not by having to enter in a concrete project or document etc, but what you did in the platform during a day etc. Better syncronization between different levels, for example: when we have a big PROGRAM, that includes in itself for eg 5-10 smaller projects, to be able to connect the MEAL part between them, activity reports, budget etc. It exists now (partically, but for eg for budget it puts all information together and it is not clear which line is from which project, especially when we have the same name of the budget line everywhere.

Vorteile

Like having all customer information in one place. Like seeing all emails that go to customers right in their account.

Nachteile

The time to load/log in each day is very long.

Vorteile

Easy to learn, easy to use. Many features that we haven't even explored yet.

Nachteile

Pricing is high. So many sections and functionalities, that we are likely not using all that we could.

Vorteile

Tiene una capacidad de gestión de ventas y marketing, con herramientas potentes para administrar oportunidades, pronósticos y campañas de marketing. Además es altamente personalizable, lo que significa que puede ser adaptado a las necesidades específicas de una empresa integrándose fácilmente con otros sistemas empresariales, lo que permite a las empresas trabajar de manera más eficiente. También, Salesforce se ejecuta en la nube, lo que significa que los datos y las aplicaciones están disponibles desde cualquier lugar y en cualquier momento.

Nachteile

Salesforce puede ser costoso para las pequeñas empresas, especialmente si necesitan una personalización significativa, puede ser difícil de aprender para los nuevos usuarios, ya que tiene una gran cantidad de funcionalidades. En algunos casos, Salesforce puede requerir la ayuda de consultores o desarrolladores externos para personalizar o integrar el sistema, lo que puede aumentar los costos.

In Betracht gezogene Alternativen

Vorteile

Incredibly extensive, the force.com additions make SFDC an awesome platform to grow with

Nachteile

Can be a little overwhelming to get started, some default permission sets don’t make sense

Vorteile

Syncing with other tools such as Slack and Totango, and automatically updating the data and the information. Also, the report area is helping us to maintain and plan for our next action steps with our business.

Nachteile

Nothing observed until now, the software features meet my daily needs to perform at my work.

Vorteile

Ubiquitous platform familiar to a wide audience of users.

Nachteile

Works OK to manage data, campaigns, outreach to customers.

Vorteile

Siempre están atentos a brindar buena atención cuando uno tiene algún requerimiento

Nachteile

En ocasiones se complica la forma de manejarlo pero siempre están atentos a ayudar

Vorteile

The many features and reporting functionality allows for lots of options and data.

Nachteile

The platform has many features but this can prevent a salesperson from spending more time interacting with actual clients because they are spending too much time in the CRM itself.