XEOX

Vorteile

XEOX bietet Funktionen wie optimiertes Patchmanagement und sicheren Fernzugriff für den IT-Betrieb und wird in unserem Unternehmen weltweit eingesetzt.

Das Tool bietet sehr viele Möglichkeiten, dass man wirklich alles damit machen kann und jede Software (sehr grosser Softwarekatalog vorhanden) sehr einfach unbeaufsichtigt verteilt und gepatcht werden kann - danke an den überaus freundlichen und hilfsbereiten Support, der uns eine kostenlose Einführung gegeben hat!

Der Remote Support der nur einen Internetbrowser benötigt, bietet sehr viele sicherheitsrelevante Einstellungen für den IT-Support, für die Fernwartung der Server bzw. für den User-Support.

Besonders gut hat uns gefallen, dass wir uns mit dem Tool auf NIS-2 vorbereiten konnten und dort auch gleich das Erweiterungsmodul "PNAC" (Port-based Network Access Control) einsetzen konnten, um nur Zugriff auf uns bekannte Geräte im Netzwerk zu gewähren. Die Implementierung ging sehr schnell und hat unsere Netzwerktechniker sehr beeindruckt.

Die Überwachung und Alarmierung der Geräte auf Verfügbarkeit z.B. per E-Mail ist einfach zu handhaben. Derzeit kann man abfragen, ob ein Gerät online ist und systemrelevante Daten wie z.B. die HD-Größen etc.!

Positiv zu erwähnen ist der Preis, der unser IT-Management zum Kauf des Tools bewogen hat.

Nachteile

Das Tool bietet sehr viele Möglichkeiten, was leider nicht auf den ersten Blick ersichtlich ist - daher nur 4 Sterne.

Vorteile

Einfaches, automatisiertes Server Patchen und eine gute Übersicht von allen Geräten in unserem Unternehmen. Mit PNAC können keine externen Personen auf unser internes Netz zugreifen. Das Installieren von neuen Geräten wird durch die automatische Softwareverteilung extrem vereinfacht. Der Preis wird pro Gerät berechnet somit zahlen wir was wir konsumieren.

Nachteile

Dashboard ist auf den ersten Blick etwas unübersichtlich.

In Betracht gezogene Alternativen

Vorteile

Seit wir XEOX benutzen haben unsere Mitarbeiter keine Probleme mehr, die aufgrund fehlender Updates auftreten. Alle Updates werden kontrolliert zu den gegebenen Zeiten durchgeführt sodass Mitarbeiter nicht während der Arbeitszeit gestört werden. Probleme werden vom Kunden Support gleich gelöst.

Nachteile

Einige Funktionen sind nur mit entsprechenden Hintergrundwissen verständlich.

Vorteile

XEOX is a robust solution, actively supported with regular updates that enhance its feature set. It enables cost-effective patch management, script deployment (handy when GPOs are impractical), detailed asset inventory, and application deployment through Chocolatey. These features streamline IT management and allow admins to handle various maintenance tasks seamlessly within their environment.

Nachteile

The biggest limitation is the dependency on Chocolatey for all application management tasks, including installation and updates, which restricts flexibility. Critical capabilities like application uninstallation and non-Windows software updates are absent, which leaves vulnerabilities unaddressed that other tools (such as WithSecure and CCleaner) would cover. Additionally, the interface could be more intuitive; current ergonomic issues slow down workflow and impact the overall user experience.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu XEOX

Vorteile

XEOX allows you to manage your information systems securely and with ease in a one-stop set up. The vulnerability management feature identifies and mitigates potential threats proactively, keeping your systems secure at all times.

Nachteile

XEOX generally offers amazing features that are useful to an organization of going concern. So long as you are okay with the billing, you're all sorted.

Vorteile

DB design interface is easy and intuative

Nachteile

Took a moment toi find stuff but was able to get going in the end.

Vorteile

I like this tool because of its easy to use user interface and compatibility.

Nachteile

It may be difficult to navigate for new users, but still it is a great tool.

Vorteile

XEOX stands out for its intuitive interface and powerful automation capabilities, making IT management significantly more efficient. The software excels in patch management, remote monitoring, and centralized control, which allows IT teams to streamline operations and minimize manual tasks. Its ability to automate software updates, manage devices remotely, and ensure compliance with security policies makes it an ideal tool for managing diverse IT environments. The dashboard is user-friendly, providing clear insights into network health, asset inventory, and potential issues, which helps in proactive decision-making and faster troubleshooting.

Nachteile

One drawback of XEOX is its learning curve, particularly for users who are new to IT management platforms. While the interface is intuitive, the depth of features and customization options can be overwhelming initially, requiring time and effort to fully utilize its capabilities. Additionally, some users might find that advanced features, such as certain integrations or scripting capabilities, lack detailed documentation, making it harder to configure them effectively. Occasional delays in support response times can also be a challenge, especially when dealing with critical issues. This can lead to frustration when troubleshooting more complex problems or implementing new features.

Vorteile

The fact that I can access it anywhere at anytime, the real time alerts help keep me aware of any issues I can fix, before worse things happen. The alerts help me keep my business up and running without any problems that I am not aware of. Can fix and maintain from anywhere, always able to correct issues.

Nachteile

When the server is down or power off, you can assess it remotely, show have the ability to switch to a back up server when down, while repairs are made.

Vorteile

Super organized user interface and easy to use

Nachteile

I can't really think of anything, everything is going really well

Vorteile

The layout of the dashboard is very easy.
The alerts work like a charm

Nachteile

Chocolaty does not always do what it needs to

Vorteile

The xeon is reliable, and the material hardly inconsistent in terms of the whole package it contains every single units.

Nachteile

The price in some places is overpriced but at the same time is worth!

Vorteile

This is important for asset management and data analyses

Nachteile

Xerox empowers a distributed workforce with essential products and services to deliver customer success in today's hybrid workplace.

Vorteile

The overall fluidity and ease of use of the interface. Especially for those unfamiliar with it.

Nachteile

It lacks an over all interconnectivity.

Vorteile

The software dep0loyment with awesome task automation

Nachteile

Little difficult but once you figure your way around it's seemless

Vorteile

Easy to install and configure easy to use

Nachteile

did not encounter any love the product very happy to use

Vorteile

The support i received was great they understood me

Nachteile

The plans i wish it could be more affordable

Vorteile

remote control, and easy useability functions

Nachteile

nothing special, i see tha app in last work in other people using in TI

Vorteile

Liked asset management very much but cost is a bit higher

Nachteile

Cost a bit higher would have loved a pricing lower

Vorteile

The mark and the quality of products and toners

Nachteile

The price and the facilities of delivery

Vorteile

It's was easy to use and information was easy to find

Nachteile

N/A nothing bad to say I really like it

Vorteile

Xeox is a very easy to use tool. There are good instructions and also a very good support if you still need help.

Nachteile

nothing, I am satisfied, everything works great

Vorteile

Since we have been using XEOX, our employees no longer have problems caused by missing updates. All updates are carried out in a controlled manner at the given times so that employees are not disturbed during working hours. Problems are solved immediately by customer support.Planned tasks, controlled updates, various integrations. Easy to use cloud-product, many features, one software to solve many conditions

Nachteile

Some functions can only be understood with appropriate background knowledge.

Vorteile

With this cloud based solution I can manage my entire organization. After the easy setup all devices are monitored and patched automatically, so I can focus on other important work. Even server patching is done automatically at the desired time. The great customer support immediately helped me with any problems I had. Also the price is really fair because you pay per device.

Nachteile

The powerful dashboard can be confusing at first but once you get to know it it is really helpful.

Vorteile

With XEOX's port-based NAC we don't have to worry about external people gaining access to our internal network resources. Once unknown devices are connected to our internet they immediately get assigned to the guest lan. This is perfect as we have customers using our internet all the time. Whenever we experience problems the customer support immediately finds a solution.

Nachteile

Never came across real cons with this product.

Vorteile

XEOX offers a great overview of all devices used in our company. Critical error or missing updates are displayed on the dashboard which makes keeping everything up to date really easy. Since we use XEOX adding a new device to our network takes minimal time. Once the agent is installed the device is added in the CMDB. With the option to distribute software within defined groups or on certain devices work time can be cut in half.

Nachteile

We have been using XEOX for several years now and with every update it keeps improving, issues get fixed and new features are added.

Vorteile

easy to use
cloud-product
many features
one software to solve many conditions

Nachteile

This is the perfect software for our company.