CloudBlue

Vorteile

As a system integrator, our company has been dealing with various cloud commerce platforms and marketplaces. Across the market, CloudBlue, with both Connect and Commerce products, represents one of the most mature platforms out there. Feature wise, the most versatile platform for selling and distribution of cloud services, providing all features needed by the service providers.

Nachteile

With high level of features, onboarding and learning period is longsome, which can be a challenge for companies that are starting to use CloudBlue. On the other hand CloudBlue Connect provides a subset of the Commerce features with emphasis on the simple integration and flexibility for adoption by the service providers, distributers and vendors.

Vorteile

The capability to integrating third party’s technologies with Cloud Blue Connect, the powerful Cloud Blue Commerce billing automation features, the public Rest API and the "easy to adapt" customer interface are the functionalities most valued by us.

Nachteile

There have been some functionalities that were deployed somewhat immature and the issues correction process took a long time

Vorteile

supports various functionalities, coverring multiple use cases

Nachteile

often technical issues and difficulties in onboarding new products

Vorteile

The features I value most of the product are:
- Ease to integrate new products
- Flexibility in configuring business models
- Multitenant capability, one global catalog that can be customized for operator, segment or reseller
- Open interface that allows to integrate with legacy billing and CRM systems

Nachteile

- Catalog and prices are not easy to configure and it is a very manual task
- There is no multicurrency support yet

Vorteile

The platform provides a great interface for our customers to be able to buy software licences, manage customers and view their invoices.

The design is clean and intuitive so new users are able to get up to speed quickly with limited training from us.

Nachteile

The back end of the platform is less easy to use which can make administration difficult. This particularly impacts the deployment of new vendors to the marketplace as there are many steps which need to be followed which aren't always logical.

Vorteile

we have been working with CloudBlue for 10 year now.
we could not get to where we are today if not with a platform that combines all of the following features:
1. Billing system.
2. Provision system.
3. Subscription managment.

The platform give the providers the option of giving the costumer a CP a manage is whole IT .

We also provide ISP service via the system and managed 10s of thousends of costumers with ease.

Nachteile

Every change of the platform is not smooth and some of the new APIs is having trouble.
Feature request is long and sometimes there is no solution.
Dong give the option to change the CP and the Marketplace beyond what is provided.

Vorteile

Easy to use, integration with our Business is now seamless and automated.

Nachteile

The software is great, not aware of any bugs that have affected service and any fixes have been put into place asap.

Vorteile

Multi tier management.
Add new products on the fly.
UX1 new generation interfaces

Nachteile

no multi-currency support.
bad first tier reports and reports.

Vorteile

Integration aligns and supports with Group and OB consumption of services - so designed for large and small scale providers

Nachteile

NA - More suited for the provisioning team

Vorteile

Ease of use, modularity, APIs available.

Nachteile

Relative complexity due to the vast feature set.

Vorteile

The most impactful feature for us is the easiness to integrate CloudBlue with different ISVs of different types and with different legacy systems. In thay way I consider CloudBlue one of the leaders of the market

Nachteile

Sometimes we have found that the response times in case of incidents could be better

Vorteile

CloudBlue is a very scalable platform that allows the implementation of new products very fast. The integrations with 3rd party's products make the go-to-market process smooth and easy.

Nachteile

The complexity of the features might be perceived as overwhelming.

Vorteile

we are able to shape the look of this to fit our needs. its quick and works well

Nachteile

updating with new products is time-consuming.

Vorteile

Carrier grade and highly scalable platform technology, largest ecosystem of connected ISVs and seemless integration possibilities make CloudBlue best in class.

Nachteile

With all the functional possibilities, the platform technology is relatively complex.

Vorteile

Easy to use, tweak and work with. Great features within UX1 allows for partner connectivity and relations.

Nachteile

Some of the implementation of features could be smother but this is more of a reflection on how that is managed then the software itself.

Vorteile

CloudBlue makes it easy for us to keep our focus on our customers with the right solutions. It supported our product strategy with their existing SaaS provider relationships and also helped us in future thinking via their supportive partnership approach.

Nachteile

As a business we have found it difficult to deliver a great experience for end users of sold products via CloudBlue for things like user and license management

Vorteile

CloudBlue Connect gives providers great efficiency and scalability to more easily grow their businesses.

Nachteile

It seems to be a little bit complicated and the beginning but in has great community portal and help section.

Vorteile

The Cloudblue platform with it's existing integrated vendors made it easy to get up an running taking three new vendors to market all at the same time.

Nachteile

The software is still on a development journey where the old and new control panels are required to be used for various features and use cases. In an ideal world the new look control panel would have more of the key features to manage the service mostly in this pane of glass.

Vorteile

It is definitely a powerful and scalable environment. Implementing new products it’s quite easy.

Nachteile

At the beginning solution might be overwhelming with number of options and how are they connected. Some options are zero one type all or nothing. Design could be more modern and easier to customize (for branding).

Vorteile

Easy to use and flexible enough to manage all our Cloud Products. With great, responsive support.

Nachteile

I can't think of anything in particular.