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Diego
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.8.2024

The best backup tool

The best backup tool used to date, in terms of functions and management. Combined with other technologies, it has enabled us to create new products for customers.

Vorteile

The basis of data protection offers high-level encryption.

Nachteile

non-customizable application version per device

Alex
  • Branche: Computer-Hardware
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.11.2024

MSP360 5 Stars

Overall has been huge success to our business. Has made our lives easier and ability to control backups from afar is great. Lots of room to adjust settings and adjust to what we need.

Vorteile

Ease of use and overall working. If something isn't working, their support is very respnosive and quick.

Nachteile

We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2022

Great Solution

I work with MSP360 since before the rename , when it was cloudberry backup

Never add issue and really good support

Vorteile

Work great
Easy to configure
Fast Backup

Nachteile

web portal need more details but still work good

In Betracht gezogene Alternativen

Veeam Data Platform

Gründe für den Wechsel zu MSP360 Backup

price is just better
Fausto
Fausto Mehr Details anzeigen
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.8.2024

A robust backup management solution with an easy-to-use interface.

Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle.

Vorteile

The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out.

Nachteile

The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement.

Kirk
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.9.2024

MSP360 Free Backup is a great introduction to the ecosystem

As with anybody who works in IT, I also support my family and extended family. The MSP360 Free Backup product is great for family members with simple backup needs who maybe don't have a ton of data.

Vorteile

MSP360 Free Backup has all the reliability of its paid counterparts and it's a great introduction to the MSP360 backup ecosystem. The free version is just enough to be useful and works great for parents/grandparents/in-laws whoever you are supporting that you'd like to keep their data safe.

Nachteile

It is quite limited but it's really hard for me to knock a free product on its limitations.

Nick
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 13.8.2024

MSP360 is a great solution for MSPs

Vorteile

The MSP360 managed backup is a very scalable backup solution that allows us to bring our own storage. They support just about every cloud and local backup storage target you can think of.

Nachteile

Sometimes there are issues with software updates but they are usually resolved in a timely manner and the support is responsive.

In Betracht gezogene Alternativen

Acronis Cyber Backup und Veeam Data Platform

Warum MSP360 Backup gewählt wurde

We switched services to get a better ROI with cost and scalability.

Gründe für den Wechsel zu MSP360 Backup

MSP360 had the best ROI with cost and scalability.
Colten
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.8.2024

Great backup solution

Had a great experience with it! Looking forward to onboard more clients with it.

Vorteile

Ease of access and onboarding! Loved the sales team as well.

Nachteile

Support leaves something to be desired.

Samantha
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.8.2024

MSP 360 Review

Overall, I can say I have a great experience since it is so easy to use

Vorteile

What I like most is that it is a complete software where msp can manage everything related to data protection, secure remote access and more in just one place

Nachteile

Sometimes we experience slower backup speeds.

Edward
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 31.5.2018

The perfect solution for critical desktops

Cost saving and fewer problems with critical desktop recovery and migration

Vorteile

I've been using Cloudberry products since 2012, initially various versions of Cloudberry Explorer, plus Cloudberry Server Backup for a client's web and development servers. I started using Cloudberry Desktop Backup for myself a couple of years ago, and am now implementing it for a client. They have a situation with critical data being split between desktops and servers, and an older backup system for their servers, Cloudberry Desktop offers desktop backup at a lower cost than using the existing system's desktop agents, as well as independence more secure and predictable storage, all at a much lower cost than the various online systems, and control of your own data. Restoration is also much quicker, when needed. Finally there is no need for constant paid upgrades and eventual "this version is no longer supported" situations.

Nachteile

Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations. The user profile backup is a little misleading, since one of the major subfolders of a profile must be selected - i.e - Documents, Desktop, Downloads. Many recruiters tend to save and edit resumes in the downloads directory. It would be nice to have an option for documents, downloads, and desktop in one shot.

Antwort von MSP360

Hello and thanks for your review.
>Regarding the desktop backup, it would be nice to have a management facility to take care of multiple installations.

We have built a solution, specifically for these needs. It is called CloudBerry Managed Backup and will allow you to fully manage multiple installations.
Check out: https://www.cloudberrylab.com/managed-backup.aspx

Beantwortet am 4.6.2018
William
William Mehr Details anzeigen
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.4.2018

Simple Set it and Forget It Installation

I need to run my business without being concerned that my backup data is secure and current. This software has allowed me a set it and forget it set up. Every so often I log into it and check the log files and it hasn't failed me. You can even set it to send you an email upon errors.

Vorteile

The software was as simple as following the prompts to get rolling. I like that it has several destination options available to send the backups, that it allows for block back up, encryption, throttling as to not use computer memory or internet bandwidth during backups. You can select directories and exclude file types. It is pretty versatile.

Nachteile

I can not say I have any con's on this particular software program because the fee was even one time, not monthly or annual.

Shawn
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.9.2022

Full featured product

It is a great product. The only overall thing I could suggest would be to make it a little more intuitive to use.

Vorteile

It has a lot of security features I didn't see in many other backup products. Suggested improvements are seen by the company and many times implemented into the product. You can see everything that has been suggested by other users and can vote and comment on them.

Nachteile

It is fairly complicated and took me a little while to learn. But once you learn how to get around it is easy.

In Betracht gezogene Alternativen

Comet Backup

Warum MSP360 Backup gewählt wurde

Not enough security or features.

Gründe für den Wechsel zu MSP360 Backup

The console was completely online so we didn't have to host anything. Plus security was more robust.
Steven
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 6.9.2022

Managed Backup

We're getting reliable backups to local and cloud storage at an affordable cost.

Vorteile

Once setup and configured its very easy to use. Restoring data is very easy. Updates have improved the system and mase it easier to use along the way.

Nachteile

It took some getting used to and experimenting to figure out some of the settings and features. Although I'm putting that under "Cons" I don't think that's any different than would be expected from every different system.

James
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 7.9.2022

Great value for money product

It has allow us to streamline backups to the cloud and onboard customers quickly

Vorteile

Easy of use, easy to setup, restore from cloud quite speedy

Nachteile

Support could be improved, it would be better if you software generated and sent the log files to support when creating a support ticket

Jeremy
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2022

Solid, easy to use product/service

The product works very well, and the sales and support team are courteous, professional and a pleasure to work with.

Vorteile

MSP360's backup software is super easy to deploy and manage. Their support is fast, knowledgeable, and thorough. One of the best experiences I have had with a vendor in a very long time.

Nachteile

Nothing that I can think of at this time.

Alan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.4.2022

Excellent and striaght forward to use and setup

Vorteile

Compatible with many cloud providers and good retention settings. COmpatible with Office 365

Nachteile

Deduplication not the best and could use development

Katherine
Katherine Mehr Details anzeigen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.4.2018

Good tool for the use of backups and storage

Vorteile

It is a very easy tool to use, its interface allows any user to access and control what they want to do. It has allowed me to create backup copies and store them in different destinations that I want, very good indeed, its free version is very good, has little restrictions

Nachteile

So far I have not had any inconveniences with the platform, it has been a good experience, its storage time is just the right one

Bruce
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2022

MSP360 Backup Review

We have been replacing our previous software with MSP360 and we are very happy with it so far. Its been about 6 months and its easy to work with, highly customizable and reliable.

Vorteile

Helps with Ransomware protection. Provides both file level and

Nachteile

I would prefer the invoicing and billing to be consolidated for all accounts and storage.

Brett
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2022

Taking the thought out of remote backup

With power outages, virus, ransomware, etc. out there, we needed a low cost remote backup solution. We looked for a long time, but nothing was in the budget, till my IT specialist told me about MS360. We worked with the sales rep. and their support staff to get us up and running within a day. I have been very happy and hoping to not have to do a full restore ever, but know their staff will be there every step of the way.

Vorteile

This software was easy to deploy and takes the worry out of having an offsite backup solution. We worked with the rep. and his support to get it deployed and check it was running.

Nachteile

I do not have any cons at this time, but hope no issues when restoring.

Durandal
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 6.9.2022

Easy to configure and decently priced

Overall a pleasant experience, easy to setup, restoration works, and it works well with Azure.
I wasn't pleased that I had to set up and then turn off AWS storage as it's the default when you first set up your account, but it wasn't too much of a hassle.

Vorteile

For the most part, configuration is easy.
The management console easily shows what jobs are current or behind.

Nachteile

I had difficulties setting up Azure storage management. (Auto movement from hot to cool storage.)

In Betracht gezogene Alternativen

Cove Data Protection

Warum MSP360 Backup gewählt wurde

Cost.

Zuvor genutzte Software

Cove Data Protection

Gründe für den Wechsel zu MSP360 Backup

Cost, and feature parity.
Lewi
  • Branche: Informationsdienst
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2022

Easy to use backup software

Vorteile

I love about the simplicity to create a new backup job

Nachteile

Sometimes it's hassle to do the agent upgrade, it's better if there is an option to auto update the agent.

Everton
Everton Mehr Details anzeigen
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 10.6.2019

Versatile Backup Solution

I can backup to the cloud effortless. Now I'm protected against data loss.

Vorteile

The user interface is great and is very easy to navigate around. It makes it very easy to select which files and folders need to be backed up.

Nachteile

More information for implementation with NAS

Jamie
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2022

Needed a backup service to use with Backblaze and this fit the bill perfectly.

Great so far, plan to integrate several more companies. No usability issues so far.

Vorteile

Easy to implement on Windows Servers and simple to manage through MSP's admin console. So far 3 Servers have been setup and run successfully.

Nachteile

Minimum purchase is a 5-pack for licensing

Daniel
Daniel Mehr Details anzeigen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 7.3.2018

A very unique backup tool. Integrates with Autotask for ticketing, and Backblaze for storage.

Cheap, easy storage with Backblaze integration, and everything in one software bundle.

Vorteile

This software has everything. Image backup, database backup, Hyper-v and other vm backup, file backup, Windows System state backup,

Nachteile

every little event triggers an error, and there's no way to turn them off. Expect a bunch of junk tickets.

Nikolas
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.8.2018

Full featured, easy to use and deploy

Cloud backup for our MSP clients

Vorteile

Full featured backup client software
API integration with NinjaRMM

Nachteile

Custom branding is a little difficult to implement, but it is a once-and-done process

Igor
  • Branche: Maschinerie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.9.2017

Good and reliable solution. All functional we need (file servers, MS SQL databases).

Daily backups of our critical data..

Vorteile

Easy install and configure solution. Simple and functional interface. Cheap price. We use it on daily basis on all our file servers and MS SQL servers - no problem for about one year..

Nachteile

it can be even cheaper? :) if it's serious - we could not backup the partition from two striped ssd. maybe this software can not do this yet, or maybe the problem was within our OS.

Alejandro
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.6.2018

Nice tool for keep your servers backups secure!

-I keep my information backed

Vorteile

-Great free trial.
-Nice wizard setup.
-Very easy to use.
-A lot of tool for backup information.
-Have a great different plans.
-Support Linux, that's great.
-Works great with SQL DB.
-You can create a image for restore the entire SO.
-The tutorial in web page is nice.
-In general lines, the software is great.

Nachteile

-I had no problems using this software, I used the free trial version and recommended this software to make a backup of all the information in my work.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Informationsdienst
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 12.3.2019

Cheap Cloud Backups!

Vorteile

We currently use CloudBerry with BackBlaze B2 as a cheap cloud backup system. The CloudBerry software itself is great for the price. The ability to restore a backup to an AWS EC2 instance is awesome.

Nachteile

There is a slight learning curve for the cloud backup destination and AWS restore but nothing that the documentation didnt explain.

Daniel
  • Branche: Elektrische/elektronische Fertigung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.12.2017

Very easy to use but comprehensive software

Vorteile

The big choice of where to store my data gives allows me to choose carefully based on my specific needs for backing up my data

Nachteile

Some backup places have slightly different features which can make choosing not quite as straight forward

28 von 28 Bewertungen

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