SwipedOn

Vorteile

Unseren Gästen eine moderne Art der Besucheranmeldung anzubieten. Swiped on ist innerhalb eines Tages einzurichten und die Benutzer haben das System schnell angenommen.

Nachteile

Leider ist es nur an wenigen Stellen möglich, die Benutzererfahrung zu customizen. Es gibt zwar einige Möglichkeiten, wie z.B. Freitext Felder im Mitarbeiterverzeichnis, ich hätte mir jedoch mehr gewünscht.

Vorteile

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Nachteile

I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Vorteile

SwipedOn makes visitor management very easy in our company. We require visitor management for CT-PAT compliance and SwipedOn even takes a picture and prints a stick on badge for the receptionist to give to the visitor. There is also an evacuation list, proximity sign in and out for employee logging as well, deliveries, AD sync, and so much more.

In fact, for signing out, visitors can hold their badge up in front of the camera and boom, they're signed out!

It really does everything we need and more.

Nachteile

Not too much I don't like about SwipedOn to be honest. I guess the only thing I can say is missing is facial recognition, but this is more device dependent for accuracy anyways, so I can't really complain about it.

In Betracht gezogene Alternativen

Envoy

Gründe für den Wechsel zu SwipedOn

SwipedOn was way better in badge printing (back when we purchased at least) and was overall a better interface and just worked better overall for our needs.

Vorteile

The Visitor sign on is easy to use and has a nice interface.

Nachteile

SwipedOn Pocket Geofencing does not work consistently, so is very frustrating.
And after trying & trying to resolve with the SwipedOn team, we've all given up..

Vorteile

Easy to use and deploy Visitor Management system that allows for a Microsoft Directory integration to provide a seamless employee sign-in system also.

Nachteile

The pricing model. We need an additional building, but were asked to pay another $2,000 dollars for a building that is within 500 feet of our original address. There is no way to add a building without adding another account.

Vorteile

It works on a very basic tablet, it prints over wifi to a label/badge printer. looks a feels really great to use

Nachteile

I had one experience where the SMS connector failed but there was no alert. It doesn't integrate with legacy HR resource systems. The app doesn't update with other app store updates, i seems that it needs to be done manually

In Betracht gezogene Alternativen

Eptura Visitor und GymMaster

Gründe für den Wechsel zu SwipedOn

Sales rep was very friendly, and pricing was not too high

Vorteile

The software looks smart and has plenty of customisation options to make sure the app continues the company brand. The employee in/out feature is key to our business and receiving visitors information and email notifications to our staff when they have a visitor is excellent.

Nachteile

As an early user of this app there were a number of features that used to require a few too many clicks to access or felt slow to use, but the app has been updated a lot throughout our time using swiped-on and it is always improving.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu SwipedOn

SwipedOn offered the simplest and easiest to use employee In/Out feature and we did not want to have two separate Apps or iPads for visitors and employees. With SwipedOn offering both visitor and staff signing in features it was an easy choice.

Vorteile

Super simple to use
The features that are customizable, are easy to customize
My users love it
Support is always available to chat. I love this.

Nachteile

I want more customization of the fields that visitors can fill in

Vorteile

Very intuitive. Easy to customise and personalise the welcome screen. Adding and managing users is a breeze. And contactless sign in and out has been most useful during the current COVID pandemic.

Nachteile

Nothing. So far this is the best sign in software I have ever used.

Vorteile

We use SwipedOn as a lobby registration system at the International Center for our church organization. We currently use three tablets for guest visitors into our building. Visitors are classified at our site from the three different building entities, as well as Chapel, Museum, Service/Tech, and Tour visitors. Depending on the category of visitor they may sign off on a necessary form and get their picture taken. Their name and picture are forwarded to the client user/team, as well as our security team. The ease of use for logging in and logging out impresses many of our guests and vendors.

Nachteile

Unfortunately, we do not utilize all the features available as they are not needed at our site.

Vorteile

Ease of navigation, change of tenant/visitor details can be edited easily

Nachteile

Error message after logging in on occasion, but it's no problem

Vorteile

It was quick and easy to set up and implement in our office. We like the simplicity and how it can be branded to our company and needs. Not to mention, the customer service and response is fantastic. They quickly helped us with an issue - and were super friendly in the process.

Nachteile

The app could be a little more customizable.

Vorteile

It's small and unobtrusive, easy to set up and requires limited administration. Has reduced the labour required to cover the reception desk and gives instant notifications when people arrive.

Nachteile

None that I can think of - the product delivers everything we need it to

Vorteile

Ease of use/efficient visitors find it very helpful

Nachteile

at times the program I use can be a little hard to follow or find. Example when wanting to find out how many visitors for a month have come in. At times it can be hard to locate how to filter

Vorteile

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

Nachteile

In the 2 years that I personally have been using this system I have not encountered any issues

Vorteile

Simple to use and set up within the browser portal. SMS is nice but costly.
Support is typically able to help but often times their sales department isn't available when needed.

Nachteile

It can get expensive when adding multiple locations, sms purchases, and other options. I have several locations that I use this for.

Also, and I know this isn't necessarily SwipedOn's fault but often times our users get multiple text messages from one visitor. This seems to be an issue with their SMS provider, our cell phone carrier, and being connected to wifi.

We've put in a few requests for updates to fit our needs, but seems they go different routes when some things would make more sense. It'd make a lot more sense if they concentrated on an iphone app not just an ipad app. That way for evacuations, managers can use their iphones to communicate safety between different locations of safety meetup's.

Vorteile

The ease of use and ability to add multiple administrators. Our setups are in an unattended reception area, most of the time it works really well. Printing the visitor badges is really great to help everyone recognize who is a visitor.

Nachteile

The only notification for updates is displayed on the iPad or when logged into the website. In our configuration, we don't check the iPad regularly and don't find out there is an issue until a visitor shows up. I think it would be great if the admins on the account were notified by email when updates are available.

Vorteile

This program is easy to use and is helpful to know who is in the office.

Nachteile

We haven't had any problems so far with the software.

Vorteile

I liked that SwipedOn software is easy to use. We've had visitors impressed by it, when they see it for the first time. It has replaced our old paper system and improved our management of visitor records. Storing of their confidentiality agreements electronically, is more practical too.

Nachteile

Instructions for setting up the printer could be clarified and ability to also use the software on android tablets would be handy.

Vorteile

It provides everything you need within an extremely busy office. The most important aspect of the signing in system is regards to safeguarding. We can see at a glance who is in our school; particularly useful when visitors are coming in to work with children. We can preregister visitors, which saves time at the busy reception desk. I particularly like the evacuation facility; taking the iPad outside and ticking off who I can see provides me with a very clear picture of who is out of the building - the photographs of visitors are invaluable in this instance.

Nachteile

I wish you could print off different evacuation lists - one for staff and one for visitors. This means that we could print off a staff list when everyone was in class. This means that if the alarm sounds, we only have to wait for a short list of visitors. We have quite a lot of staff and printing the whole list off takes a lot of time when the alarm is sounding and the fire warding is trying to get you out of the building.

Vorteile

The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding.

The visitor and employee log is live and can be viewed from any computer which is handy.

Nachteile

My company holds two accounts for two offices. You cannot use the same email for employees on more than one account, which is a bit annoying. There is a workaround that fixes this issue, but is still a bit inconvenient.

The evacuation feature is ok, but we are based in an earthquake-prone country, and in the past the mobile networks go down when there is a big one. As we would leave the iPad on its mount in the building, we have to carry out the evacuation on our phones. Without a mobile dta network available this feature can't work when we would need it most.

Vorteile

Very easy to use. Looks very stylish when visitors come into our school.

Nachteile

It takes a while for visitors to sign in, we do get the odd complaint from visitors about how long it takes. I think this can probably be adapted to our needs though.

Vorteile

Ease of setup is great. Setting up printer and iPads was very easy. Entering new employees is easy. It's not complicated (a rare feat sometimes) to use and is structured very well. The ability to upload employee information was very helpful. Very intuitive- one of the best written and best working apps I've ever seen. It's solid. I tested about 12 of these systems, and this is by far the best out there for the money.

Nachteile

The dashboard can be a little confusing. Maybe move the Status of Signed In to a top level tab, so you only have to click once to see who's Signed In. Maybe add ability to blur the background on the photo capture. Better integration with Active Directory might be helpful for larger organizations.

Vorteile

We needed an electronic evacuation system to comply with HSE standards as we had a terrible manual system and after an extensive search SwipedOn ticked all the boxes for us. We have been using for over 2 years now and have absolutely no regrets. It's easy to set up and fool proof to operate and price is also very acceptable. Finally the SwipedOn team continuously make improvements!

Nachteile

No Cons SwipedOn simply delivers.

Vorteile

It's easy to use, it's affordable and it's reliable.

Nachteile

I wish it was more customizable. It would be great if you could add multiple user agreements that you can edit. It would be great if the software gave the option to not make returning guests always sign new agreements every-time they arrive.

Vorteile

Setting up this program was really easy - when I did encounter an issue the online support was immediately available.
This has freed up endless amounts of time signing in guests, not to mention the savings on paper.
Being able to pre-register guests and save visitor details makes it very convenient for our regular guests.

Nachteile

The only issue I can identify is where visitors 'sign in'. We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.

Vorteile

The interface is straightforward and it was very easy to use from the first day I visited the office when I was in the hiring process until becoming an employee. It makes check in simpler when using the mobile app.

Nachteile

Even though it hasn't happened yet, I sense that it could be confusing in case of an evacuation. However, it may perform well if the team in charge of accounting for everyone is well trained on it.

Vorteile

Easy and efficient to sign in and out using this software.

Nachteile

A few teething problems and bugs to fix occasionally, but generally get sorted quickly.

Vorteile

A very well laid out, and professional looking user interface. Lots of optional functionality that can be used if wanted, but does not add any complication to the basic functionality, if a user only wants to use that. Useful free training provided, which gives new users a good understanding of additional functions that can be used if wanted.

Nachteile

No problems with it, yet. Ask me again in a couple of years time.

Vorteile

I really like the Self-Check-in/Check-out feature. We recently did the National Shakedown Evacuation procedure and we used our SwipedOn tablet to do the roll call of staff. It was very effective and outlined which of our staff were off site and those who were on site and who needed to be accounted for.

Nachteile

I would like to see some more features but I'm happy with the system and how it works.

Vorteile

Product support is second to none. The software is simple to setup and manage. Security of data is robust. User system maintenance is very light, keeping our resources on the job, not burdening staff with more tasks.

Nachteile

Automated sign out options don't notify or seek confirmation. The Visitor or Employee should be required to give positive confirmation of sign out to underwrite duty of care obligations.

Vorteile

Text messages, ease of use on the website, customer support is typically good.

Nachteile

There are are few things that we don't like about the app and it might be due to the needs of our company rather than the functionality of the app. In my opinion this software is really geared towards companies that will use the Employee function more so than the visitor function. With the size of our company, it just is not feasible to use the Employee Sign-In function.

The Roaming feature makes sense but if someone Roams to another location, they then are traveling back to their Home location, it's unknown via the App if they are still in that remote location or not. This is a big flaw and makes the function useless for our company.

For evacuation function to be more effective, there needs to be an iphone app available. For large manufacturing plants to have several kiosks at different entrances (which our company does at several locations), during an evacuation there is no way of actually utilizing the Evacuation option between different safety zone's managers. The only solution to that right now is to give each safety zone manager an iPad in order to hit the Safe button on each visitor/employee (if using the employee sign-in).

We need an option for printing visitor tags. It doesn't make sense to have tags print if the visitor doesn't need one. (Ex. When they go to lunch and then come back). We have this a lot at several locations which adds up when it comes to buying rolls of labels on top of the text message costs.

Vorteile

Good customer service to help you set it up initially. After that, it basically runs itself.

Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us:
- Simplicity
- All the features we need, none that we don't need
- Inexpensive
- Intuitive for users
- All you need is the name of the person you are visiting, very easy
- web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up).

1. Tap "Sign In"
2. Tap person you are going to visit
3. Read through the health & safety and other wording (customisable message specific to the company).
4. Sign on the ipad that you agree.
5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival.
6. A name tag automatically prints out from a small Brother label printer next to the ipad.
7. Done!

Nachteile

SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory).

Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.

Vorteile

SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.

Nachteile

The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.

Vorteile

It looks good and very professional. Very easy to customize the software to the corporate look of the organization. Support is very good if there are any problems or questions and are very proactive. They are also proactive in regards to EU GDPR, which is good for a company based in New Zealand. It show that they value EU customers. I would say that the product is good value at a decent price point. Vistors comment at how easy the system is to use and how good it looks. Employees find it easy to sign in and out of the office as required.

Nachteile

I really don't have any issues with the software, so would find it hard to have any faults. The only thing I would say is that with us being a school, we prefer not to use full names for our staff on the system. So a little bit more customization on the employee fields and the order in which they appear would be handy, but again this is not a major problem. Please remember that in order to use the software you will need a spare iPad and some form of secure enclosure.

Vorteile

The ability to do away with all the paperwork required when welcoming a visitor on site.

Nachteile

The initial cost of buying an iPad and stand.

Vorteile

We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable.
having the ability to pre-register visitors is really helpful.
SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation.
Generally the system has had a lot of positive feedback from our users and visitors within the group .

Nachteile

software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates.
We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address.
future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets.
not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

Vorteile

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Nachteile

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Vorteile

All our staff have the app downloaded on our mobile phones so during covid it makes it easy to use the app to swipe in and out. It is just a very easy and user-friendly app to use.

Nachteile

We only use SwipedOn for signing in and out so I can't really comment further on the other functions that it offers. What we do use in the application currently meets our business needs.

Vorteile

Easy to use. Modern looking interface. Very easy to make any changes to the system based on our needs.

Nachteile

Employees tend to forget to sign in. It could do a better job of notifying employees when they don't sign-in. Some employees only come into our office a few days a month and it can difficult for them to remember to sign in. An automated process would catch everyone coming into the office.

Vorteile

The automation! Enabling staff to receive both text and email notifications when a visitor arrives ensures you can promptly great them, whether you are at your computer or up making a coffee. Works well for a reception with numerous different businesses within! Oh, also going paperless is a massive plus.

Nachteile

No note to say what to do next, after signing in. Would be good to have a pop up message stating "please take a seat and [insert persons name] will be with you shortly. I'm sure you can add this feature however, we are yet to.

Vorteile

This software is very easy to use. The simplicity helps users from different backgrounds use the software. It is also very efficient way to keep account of all visitors that comes to the offices. The features are very easy to use. I found it very easy to use on the first couple days. I would recommend every company to have this as it definitely brings out the new technology era we are living in. All of our guests love it!

Nachteile

The only issue I've had with it and it's a very minor issue is once in a blue moon the printer would be disconnected from the iPad. Other than that, I've had no other issues.

Vorteile

We were in search of an application to replace our outdated paper sign in/out form and after much research we came upon SwipedOn. This offered us just about everything we were looking for and over time with their updates has become our primary app for employees and visitor tracking. There are VERY responsive to inquires and have been a great partner for close to a year. For us this has been a added value to the company and highly recommend it to others.

Nachteile

Ultimately we would like to see some more flexibility with the desktop login to allow employees to notate future out of office like vacation, etc.

Vorteile

The product contains a lot of features for the price you pay. I took on SwipedON in the early years of it's creation and have seen many developments adding more exciting features.

Used also for fire evacuation tests with the feature of marking signed in staff/visitors as Safe.

I've recently switched on the printer option for visitor printed badges and was effortless implemented. Only glitch was the paper ran out on the first day *doh*!

I've recommended this product to a few of my contacts as cannot fault it.

Nachteile

It won't let me say none....I can't think of any cons.

Vorteile

Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

Nachteile

Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails.

Vorteile

the product is very easy to use for employees and for our visitors. it helps us keep a digital log of who is here and who has exited. I would recommended this product 1, for the functionality, and 2 because the price point is great compared to the other software I had been looking at a month prior to buying SwipedOn.

Nachteile

I haven't found anything so far that I would say is a con.

Vorteile

easy access anytime to a specific sites for accountability

Nachteile

nothing yet it has performed as required

Vorteile

Easy to use. Tracking visitors without using paper.

Nachteile

A management app needs to be implemented. The mobile app should be able to recall visitors and employees in the event of an evacuation.

Vorteile

Contactless visitor & employee sign-in
Screening questions with alerts
Contact tracing tools
ID badge printing
Digital agreements (Site Rules & COVID)
Emergency / Evacuation management
Employee in-out board
Improved the professional image of the organization to visitors on arrival.

Nachteile

Physical Cards with QR codes for employees not yet available.
Limited connection to payroll / ERP systems.