HoneyBook – Bewertungsseite 3

Vorteile

I like the automatic email/brochure/invoice workflows you are able to set up. I like that it tracks the emails and you are able to see your last discussion. I like how easy it is to set up a contact form in my Squarespace website, and contacts who inquire flow into my honey book account.

Nachteile

The tasks need to be improved. The tasks only allow you to add it, but it doesn't allow the tasks to be sent to your email if it due tomorrow or today. You have to see the tasks in Honeybook to remember to do it. Also, I have the same tasks to do weekly, and you can't set up reoccurring tasks, which is a waste of time to type them in every week. The invoices need to be improved. Lots of my consulting clients are not allowed to use portals to go find the invoice. SO I have to print PDF the invoice and send it via email to my client. However, the print to PDF option does not make the PDF look very professional. It needs to be upgraded.

Vorteile

Easily sending out contracts and enabling the clients to sign them electronically

Nachteile

The cost of transitions when collecting online payments from clients

In Betracht gezogene Alternativen

Docusign

Warum HoneyBook gewählt wurde

We stopped using QuickBooks Online to send out invoices as we couldn't use it to sign documents electronically

Zuvor genutzte Software

QuickBooks Online

Gründe für den Wechsel zu HoneyBook

We used DocuSign for some time and stopped because HoneyBook provides significantly more value

Vorteile

The software is so easy to use. Once you have your templates and automations in place (most of mine were set up by the concierge team) everything runs pretty much by themselves.

Nachteile

The client payment processing fees are more pricey than what I’ve used in the past and the instant deposit fees are through the roof. It takes up to 4 days otherwise for payments to arrive in your account, but I just wait it out due to the astronomical fees.

Vorteile

I love how I have everything directed right into honey book. Its a space where my entire business is ran from and the look and feel of honey book is so inviting and easy to use. Set up was a breeze (and fun) and my clients RAVE about how easy it is to communicate and easily access all their information with me. Bonus - clients love that they can pay through HoneyBook too! Makes everything look expensive and legit!

Nachteile

Honestly, I don't really have anything I don't like. Maybe more space within the pipeline to be more tailored to my business (able to add more) And I'd like the option of uploading PDF's to templates like brochure. I like honey books brochure making ability.. but I also want more features and more control. Like building a webpage on squarespace. SO FUN

Vorteile

I love the interface. It is easy to use and functional. If you have questions there are facts and questions you can look at or contact customer service. They are very informative and easy to work with.

Nachteile

Starting out was the hardest part. As with any new software you must familiarize yourself with the product.

Vorteile

Easy to use and so many features! The ability to go to one place AND have so many things automated is amazing!

Nachteile

There are little things that can be improved, but so does everything. I have voiced my suggestions to the HoneyBook team and they are passing the information along to try to improve my experience. Even without those being fixed, I still love HoneyBook.

In Betracht gezogene Alternativen

Calendly und QuickBooks Online Advanced

Warum HoneyBook gewählt wurde

Everything all in on spot was the big excitement for me!

Zuvor genutzte Software

Calendly

Gründe für den Wechsel zu HoneyBook

I needed something easier for a non-bookkeeper/accountant but that I could still understand my business in. Plus, having everything in one place made it an easy decision!

Vorteile

The complete set up of contracts, invoices and legal portions was so quick and easy. Now we don't have to struggle with creating new proposals with each client. The auto population of products previously used is a huge time saver and makes it really easy for new employees to get the right price with the right product.

Nachteile

The only thing I would like to see, and truly, I haven't asked, so it may even be there already; the monthly report of income shows the total of all contracts that came in during the month. We only collect a deposit from each. We would like to see the income report reflect just the deposit total of the month for our accounting purposes.

Vorteile

The best part about HoneyBook is that I'm able to fully customize everything to match my brand's visuals. Everything about this CRM is easy to use. The support team is always incredible if you need help - they're seriously the best around. The community around HB is also amazing. I love how easy it is to go from an inquiry to a booked project with my automated workflows! The newer client portal feature is always a client favorite, too!

Nachteile

I would love to see a more flexible method for viewing pipelines and tasks. I prefer to view a Kanban-type of pipeline/workflow and tasks. I'd like to be able to click on a workflow and see how many clients/projects I have under it.

I also don't like that I can't charge for certain appointment types. I would love to use the scheduling feature for booking mini sessions or other items that I would charge for outside of weddings/brand sessions. It would also be great if certain appointment types could work as lead capture forms (i.e.: when an appointment is booked, a new inquiry is created).

For financial tracking, it would be nice to be able to create a recurring expense.

Vorteile

HoneyBook is a simple to use, all-in-one project management tool. It allows you to connect with clients anywhere with an internet connection. Automates the frustrating task of sending proposals, sending the right client the right proposal at the right time. It sends invoices directly to clients, collects payments, keeps track of expenses. Real-time alerts keep you connected with your clients.

Nachteile

I'd love to see more detailed task management for independent contractors' collaboration, and for clients. I'd also request that HoneyBook connect with Zapier alternatives such as Pabbly Connect, Integrately, and Integromat.

Vorteile

It keeps my business organized and on track! From digital contracts and invoicing, custom brochures and questionnaires, to email tracking and a simple way to see what step I'm at with each project, HoneyBook keeps me on track.

Nachteile

The worst part about it is getting started, but even THAT is pretty simple with their "concierge service" where you can send them your current forms and they'll digitize them for you!

Vorteile

Very user friendly, they offer so much! I love being able to track my expenses and schedule clients. I love the workflow feature, it’s so helpful. I REALLY love the fact that clients can pay you through the HB invoice. That’s probably the best part. Its awesome that they added a COVID-19 tool kit that shows you which clients are most likely to be affected. And then they have email templates that are COVID related. So many resources are provided, it’s like they actually care about us 🥺 💕 haha.
Highly recommend

Nachteile

The only thing that’s a little slow is the payment actually getting to my bank account. I’m not even sure if HB has anything to do with the time it takes, but I do wish it didn’t take 2 days to finally show up in my account. I wish there was an option to “instantly” transfer the funds for like a 1% fee. Like Venmo! That way if someone needs the money ASAP, they can instantly get it OR they can choose to wait the 1-2 business days to get the full payment. That would AMAZING

Vorteile

HoneyBook just overall has so many great features that will help you run & maintain your business every day. During the onset of Covid & with so many of us experiencing cancellations & such, they were the only CRM I knew of that rolled out any help with legal documents to help you convey the right words to your clients to not only help you stay level headed & in charge of your business, but also helped your clients realize that cancelling should be a last resort & that we business owners are here for them!
I am also a big fan of most all of the templates that they provide for you to help set your business up for success! Aaaand in the Winter, I love the little Snowman icon that sips hot cocoa & makes the computer screen be a wintery scene. Adorable!
HoneyBook is very easy to use, & their customer service & tech departments are da bomb!

Nachteile

The only things I wish that HoneyBook would improve on the most would be trying different variations with the project pipeline, with adding more availability or being able to choose between pipelines for different project types, & working out some kinks with the scheduling system between what we intend for clients to see in availability & what they actually see; & for the client to be able to go in & change their selection of date & time immediately afterwards & up to half an hour later.

Vorteile

Honeybook is incredibly intuitive and easy to use. Luckily, I started using it when I began my business, so I didn't need to transfer any existing CRM or sales data over. When I was onboarding, HoneyBook's support staff loaded in a bunch of pre-designed templates specific to my industry. They also took images I sent them of my products and prices and turned them into usable sales proposals. That alone has saved me WEEKS of time that I would have had to spend learning how to use HoneyBook and manually inputting my content.

Nachteile

The time tracker does not function to the extent that I need it to. I currently use Time Doctor to track my time, but it would be nice if I could keep everything in HoneyBook.

Also, I oftentimes don't see my reminders for following up with "tasks" for clients in my projects pipeline. If there's a way to have those notifications automatically sync with my personal google calendar and send me an email reminder, that would be helpful. Pipedrive's CRM and sales pipeline does a really great job of showing urgent prospects to follow up with. I think it color-codes them too.

Also, the email feature within HoneyBook can be a bit confusing. Sometimes, I can't tell if an email sent or not. The notes are also not displayed in a way that's very easy to read. It would be nice to add bullets, bold text, underline, etc. Pipedrive does a really great job of showing all of the email threads and notes between clients and multiple team members in their CRM.

Also, the first time I sent an invoice, HoneyBook automatically included a place for gratuity/tip. I've now figured out how to turn that setting off, but I couldn't see that it was automatically included in my invoice ahead of time. With my business (and I think most), they will never need gratuity, so I think that's kind of an odd setting. Maybe instead of having to click and review the settings in the left side bar of invoices, there could be an extra prompt to review those settings before the user sends the proposal to their client.

In Betracht gezogene Alternativen

Jira, Pipedrive, Proposify, HubSpot CRM und Qwilr

Gründe für den Wechsel zu HoneyBook

Price, ease of use, everything being in one place, support staff to help with onboarding, good UX and UI.

Vorteile

1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Nachteile

1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.

In Betracht gezogene Alternativen

17hats

Gründe für den Wechsel zu HoneyBook

After looking into many different options (I don’t even remember all of them) we chose HoneyBook because of: 1. It’s UX design. It was very easy to navigate and use for both us as the admins and the customer. 2. The process of receiving payments was so simple. 3. The template creation which eliminated customizing every single contract manually. 4. The app!

Vorteile

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Nachteile

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Vorteile

Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Nachteile

I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

In Betracht gezogene Alternativen

17hats

Gründe für den Wechsel zu HoneyBook

The pricing at the time was really affordable to get into. I did the one time purchase instead of a monthly fee. They were super helpful and explained they would put all my company details in for me as well as add my email templates and my collection pricing for invoicing. They did this and it was a breeze to answer right into. Also, they have their mobile app so I can reply, invoice and book clients on the go from the convenience of my phone.

Vorteile

I love the pipeline, where each client's project is categorized by stage (new inquiry, tour scheduled, proposal signed, etc.). I can pull up all clients who are in the "Planning" stage of the pipeline, for example.

Under each client's project is absolutely everything related to their project: all emails exchanged, contracts, payment schedule, separate workspaces with vendors who will be working on the project, and more. I have templates for emails and have them sent automatically. One goes out when we receive an inquiry, a different one 5 days after client signs the contract, and another 30 days before their event date. There are also templates for brochures, contracts, and payment plans. I can't imagine having to do all of that manually!

I set the system up for my business with no outside assistance. It was easy to understand.

Nachteile

Would like to have more ability to make formatting changes (bullets, numbering, bold, etc.) when editing a document. I can do this on a new document, but not when editing an existing one.
Workflows could be improved to have more triggers and the ability to automatically send files.

In Betracht gezogene Alternativen

17hats

Gründe für den Wechsel zu HoneyBook

It was recommended by another business owner who I trusted.

Vorteile

I love how quick and easy Honeybook is to use and update. I'm constantly fine-tuning my processes and it is so satisfying to have everything saved and organized in a very intuitive way.

Nachteile

I don't like how many separate emails I need to make to send out my appointment scheduling.

Vorteile

Honeybook is very user friendly and was easy to set up along with the help of the concierge! My favorite part is the pipeline. I’m able to see all of my active projects and where they are in my workflow. As a photographer it is very important for me to build good relationships and communicate well with my clients so knowing who needs a consultation or who needs their gallery edited and delivered is crucial!

Nachteile

The only con is that I didn’t find honeybook sooner! I don’t know how I did business without it. I look back at those times and laugh at how much work I was doing that didn’t even amount to half of what honeybook does for me!

Vorteile

I like how easy it is to use and how everything is in one spot. It's also really useful for leads; if I receive a new lead, it reminds me to follow up with them so that I'm more likely to land the customer, so it's a very positive experience. The simplicity with which contracts could be sent and the opportunity for my customer to sign immediately. Honeybook contains practically all of the features I need to run my business simply and efficiently. It also gives my clients the impression that they have a thorough understanding of everything that is going on in their projects.

Nachteile

I dislike that there is no option to arrange your date before booking. I only wish clients could choose the amount they want to pay at any given moment. Some of my clients find the email threads quite bothersome. In comparison to other firms, the processing and quick deposit costs appear to be expensive.

Vorteile

Love the convinces and that it is simplistic. We use Honey book for a lot of the admin work and more.

Nachteile

We wish the saving option when creating templated would improve due to work not being saved correctly. The undo option would be great.

THE TEMPLATES. I just wish there were more as we use schedule emails frequently for follow ups, discovery calls, referrals, reminders, announcement, etc. The purpose of Smart Files is kind of pointless if I have to keep customizing my own templates.

Vorteile

One, they created flexibility with pricing; for someone who wants to use the platform but uses a different checkout option, there is a very affordable tier. That tier is also fantastic for those just getting started. I've always found it crazy that more platforms don't carry an option like this for beginners.

Since I've been with Honeybook, they have been improving the software; they recently just came out with a fantastic feature to take your lead or on a streamlined journey.

Nachteile

I hope they allow us to ACTUALLY customize our project pipeline at some point.

Not everyone has the same process, and there is stuff I can't take off because it's default.

I also wish there was an easier way to just send someone to the item to be sold page rather than taking them to a pipeline, we all get leads differently, and I'd like to skip a step for some people.

Vorteile

I love the Project Management area. I can see everything i am working on and the stage it is at. I also love the automation of some of the project stages. I love that everything pertaining to that project is all included in the project. Once i open each project i can see all the files, correspondences between my client and I. I can simply pick up where i left off.

Nachteile

I was expecting more from the workflow and would love the option to create a link so clients can open the link to get to the invoice to make the payment. As much as I’d love everyone to use the client portal, not everyone can handle it and this would be a great feature for older, less tech-savvy clients.

Vorteile

I get paid without hassle. Everything is automated. The proposal is so amazing, you send the invoice and contract together, and it goes with a pay button where the customer has no choice besides to sign the contract and paying.

Nachteile

The app.
The time tracking - the fact you have to calculate the time in fractions, what should have been an easy task becomes a "let me google what 1h35min is in time fractions". You can just put the time in the app, but not on the webapp. But I can never login at the app because it doesn't accept Google SSO, but it does on the web, so I always have to change my password. The app doesn't stay connected for long.
So I just don't use the app, I have it installed because maybe one day it will update and login with Google.

Vorteile

HoneyBook has so many great features! I love how everything is so easy to integrate within our business. When you first start out the have helpful videos to get you started and build your work flows. Virtually every part of your client management can be done through HoneyBook, from contracts, billing and invoicing, scheduling, email management and so much more! I couldn't recommend HoneyBook enough. It has made managing our clients through our growing business so easy!

Nachteile

Truthfully, I can't really think of anything that I would add or change about HoneyBook. They have been really thoughtful in their development process.

Vorteile

Honeybook is essential to running my business and now that I've been a user for more than 2 years, I can't imagine not using it. As a photographer, it is important for me to keep all of my scheduling, contracting, payments, and details as organized as possible so that I don't miss a meeting, or special detail for a wedding or photo session. Every part of my business is streamlined now that I use Honeybook. Reporting on Honeybook is made very easy from being able to see what % I've booked based on the number of signed contracts, where most of my clients find me, and how much money in taxes I need to pay for the quarter. Additionally, Honeybook has an opportunity board where creatives can post about need for associates, styled photo sessions. Finally, if you refer 2 people per year to Honeybook, your cost for the entire year is covered.. can't beat that!

Nachteile

There are times when I donate photo sessions to non-profits and want to be able to send an invoice showing how much the session would have cost, then adding a discount to show a $0 invoice but there is not a way to send that without charging the invoice and refunding. I wish that I could do more on the mobile app, but new features are being added frequently.

Vorteile

Honeybook took my booking process to a massively higher level of success. My contracts are all signed, and invoices are paid before I even start designing. I walk my customers through the process and we discuss TAT and rates, next steps, and then I kick them over the Proposal with the same details we discussed during the sale.

With other software I've struggled to receive timely payments, or contract signatures.

Not anymore!

Nachteile

The contract templates are pretty limited to social media management and marketing ops. I think that every business needs their own contracts, period, but it would be nice to have a better starting place for other service providers.

Additionally, the emails that Honeybook kicks out for proposals, payments, contracts and the like have reportedly found their way to many of my customer's spam box. I just warn them ahead of time, but it's not super reassuring to some more leery customers.

Vorteile

The fact that I am able to send contracts and receive payments WITHOUT having to create an account of a secondary payment processing platform was what sealed the deal for me.

Nachteile

I would like it if the appointment scheduler allowed us to ask prospects questions and charge a fee like Calendly, and that the time tracker was more profound like Clockify.

Vorteile

Love the customer service. Whenever I need help they are always right there. We use HB for every booking. As soon as a lead goes active, we start a new project and manage everything from communication to proposal to contact to invoicing with HB.

Nachteile

There could maybe be more freedom to customize but really it's just an advanced issue. First world problems.

Vorteile

Honeybook is easy to use, customizable and easy for my clients to use as well. I like the projet portals so everything is there for my clients, emails go directly to them. Invoicing is easy and provides my clients with a clear concise copy for their records.

Nachteile

Sometimes editing things for a client when they don't like it is more difficult such as payment dates or legal terms if you include the contract with the invoice in the proposal template.

Vorteile

Before honey book, I had a separate calendar, separate scheduling app, sending contracts on PDF (such a pain!), noting details about clients projects separately… With Honey book, it is all in one nice organized place! The contract and proposal and email templates make it so easy to book a client & the payment reminders and invoicing is a breeze! I’m still learning automations which will simplify things even further!

Nachteile

There’s a little room for improvement, which the wonderful customer service has my suggestions about, but those things will only enhance an already great product.

Vorteile

I moved away from Quickbooks online because they didn't have an easy way to send customers automatic recurring invoices. Honeybook had pre-built service agreements along with the automated recurring payments feature I needed for my business. It was appealing to work with them because set up was very easy to get what we needed up and running

Nachteile

After a client pays their invoice, it usually takes 12-24 hours for Honeybook to send me a confirmation email saying they've paid. This is (I don't use this word often) absurd. With Quickbooks, I know payment confirmation comes in within 10 minutes.

Especially if I am going to start work with a client right as they pay, this hurdle in their platform stops me from getting to work right away.

It usually leads to me emailing my customer "Did you pay the invoice?" then them replying "I did!" then me looking into Honeybook wondering why the heck it hasn't come in and making me look foolish to my client... Then I finally get the notification the next day.

It's the #1 feature request they need to get updated.

In Betracht gezogene Alternativen

Stripe und QuickBooks Online

Gründe für den Wechsel zu HoneyBook

Because they have online scheduling, and pre-built proposals/service agreements to use. More of an all-in-one platform.

Vorteile

Every feature honey book has is useful! It’s like they know exactly what you need even before you do!

Nachteile

The program has so many capabilities that I know I am not using it to its full potential. Because each company is different I know it would be impossible to walk everyone through what their company needs but I wish I could snap my fingers and understand it all

Vorteile

User friendly for both myself and my clients, ease of set up (love that they do most of the upload work & it’s easily changeable!), the community it’s created, & the “opportunities” section.

Nachteile

1. I wish there was more internal automation, like the workflow applied just sent out the emails and not prompted me to act.
2. While “linked” with Calendly, it’s not linked in the correct way. I wish when someone signed up for a slot in Calendly, it could generate an automatic proposal that I could look over before sending, or sent automatically. When adding my “Calendly link” to a honeybook email, the link always fails. I don’t use Calendly enough to have this be a major issue, just a nuisance.
3. More flexibility in personal branding & branding the contact form. I don’t currently use the form on my site because of this.

Vorteile

What I love most about Honeybook is that most of my business needs can be handled through them! Aside from client galleries- it’s all done here on Honeybook. The program is organized, intuitive, and includes so many features! It’s easy to learn and use. I can’t imagine running my business without it!

Nachteile

I have no cons. This meets and exceeds all expectations that I would have for a CRM.

Vorteile

I love that I can easily and smoothly send contracts and have them electronically signed and stored in my clients file. I have looked for software that allows me to this one thing to make signing easy on my clients. Either it had a limit, too expensive, or not easily shareable. This is the main reason I took on Honeybook.

Nachteile

The only thing I’m not too big on is app limitation. I need a few more feature like editing calendar and schedule availability when I’m not on my iPad or computer and just have my phone.

Vorteile

I really enjoyed the ease of use for the platform. I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing!

Nachteile

I wish I could have had the same email signature in the platform as I did on my email platform.

Vorteile

Honeybook is an amazing software because it allows me to organize and keep track of all my bookings and projects in a nice, clean manner. I love how user friendly the software is and the amount of support that is offered if you ever have a question!

Nachteile

The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer. This is only a very minor dislike because most important features are usable in the app!

Vorteile

What I like the most about HoneyBook is that I don't have to have several other software in order to serve my clients. I can email with my email signature, schedule appointments, send proposals, contracts, and invoices, receive payments, digital signatures, and set it all to my branding.

Nachteile

A couple of things I would like to see improved on would be workflow triggers and customization of default emails.

Vorteile

I love that all my projects are in one space, and organized so I can see where I am with what at what time...with just a click!

Nachteile

I don't have a con...Although it is worth each penny that they charge, it is hard justifying when business stopped bc of a virus (which shall not be named lol) I wanted to keep it to keep everything together but could not when even communication stopped with clients for a while.

Vorteile

Booking clients and communicating with them throughout the planning stages of their project has become seamless. I have all emails and files in one place. I can easily make changes to their upcoming appointment, reschedule make suggestions on another location. I am able to send all documents in one proposal email. and get their signature on everything at once. Payments go through easily and client payment reminders have been very helpful.

Nachteile

I am a new user and it's a little difficult to set up to how I do business. It's taking me a lot longer than I would like to get things just how I want them. There are things I want to change such as the flow of automatic emails. I am having a hard time figuring out exactly where to change those settings.

Vorteile

I love how seamless and easy to use it is. It may be a transition at first but once you get changed over you will NEVER go back. The workflow is so easy to use and very customizable. Other softwares i've tested are not even comparable to how simple honeybook is to use.

Nachteile

The only thing i wish were better is the calendar system. It would be nice to be able to block dates out on the calendar to avoid booking, like if you had planned a vacation. I also with it would sync directly to ical. I hate having to make it use google becuase if google runs out of space it doesnt tell me and then i have a calendar issue.

In Betracht gezogene Alternativen

QuickBooks Enterprise

Warum HoneyBook gewählt wurde

I switched because i was wasting time manually making contracts each time, and i was lacking in the workflow department. I was hardly booking because it wasn't a professional look before honeybook

Zuvor genutzte Software

Square Point of Sale

Gründe für den Wechsel zu HoneyBook

This is geared more towards photographers and that is hard to find something that works so well that is build for us

Vorteile

The look and feel of the app is very clean, love the ability to add images and customize the look and feel of contracts, flyers, brochures and more. Adding a custom form field to our website was easy to do. Automation feature seems nice, but we didn't really use it.

Nachteile

In contracts the most frustrating thing is that you can only add line items at the very bottom of the invoice. That means if you have a very long invoice and want to add a line to the top of the page, you have to add a line at the bottom and drag it all the way up to the top ( which is extremely tedious ). It wastes so much time that it made me wonder if we wasted more time trying to use this clunky app than just doing things the way we were used to in excel!

Vorteile

I like that it gives me the ability to have multiple tools within one software. I don't need an extra scheduling tool, I don't need a CRM, I don't need an invoicing tool, I don't need a form builder for my website. Honeybook handles all of those things for me which makes it really simple to keep it all in one place.

Nachteile

Some things aren't really intuitive so I have to use the help resources or ask customer support for help in figuring things out. The great thing is that the support team is really easy to chat with and makes things really simple.

Vorteile

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Nachteile

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Vorteile

I love that everything I need to run my business is in one place, and that I can customize just about everything to create brand cohesive experiences for my clients.

Nachteile

Couple little things here and there, like a box won't move where I want it to in Flows, but they are always tweaking and adding new features. The customer service is also stellar so if anything goes wrong I know someone will be able to help me right away!

Vorteile

I really like how well thought out everything is. Honeybook meets my business needs on multiple levels. It's given my business the structure that it needed. My business looks good every step of the way with custom brochures, questionnaire and well drafted contracts. I started using Honeybook at the start of the pandemic and was amazed at the customer service. Honeybook stepped in to provide it's community with webinars and resources on how each business could navigate the pandemic. They went above and beyond and for that I am grateful.

Nachteile

I have nothing bad to say about Honeybook

Vorteile

I use the online form to brochure to proposal/contract. All very easy to use and learn

Nachteile

All is great and hope to learn about more tools that I am not using

Vorteile

I absolutely love all of the tools I've tried so far, and can't wait to more fully utilize what HoneyBook offers. I launched my site after embedding forms and links to scheduling and it WORKS. I have onboarded two new clients already, and have others that are excited to work with me in the future because of the steps I've taken with HoneyBook.

Nachteile

As a professional designer, I'm used to being able to create whatever I need in my design software, but was thrilled to be able to remove that tedious aspect from my workflow after setting up brochures in HoneyBook. I would love some increased functionality and flexibility in those brochure templates, but that's certainly not going to keep me from using this amazing tool.

Vorteile

Integration with gmail for scheduling, payment processing and mobile app! Also, how easy it is to use and how it maximizes the client experience.

Nachteile

For our industry, it is lacking an edidable document such as a BEO or Event Details Sheet - I wish this type of document would be an option.