JobBOSS²

Vorteile

1. No IT guy cost to maintain server.
2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips.
3. Android/Apple app for tablets that can be used for data collection
4. Also just released an app for employees to check in and out from their phone. You can post stock from this app.
5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups.
6. New updated features over the old system. Better reports. More capable Hot Spots.
7. Works the same as the old system, just things are in different spots.
8. Better, more efficient user interface
9. Easier to customize reports
10. Just introduced Dashboards

Nachteile

1. The subscription price.
2. Cert control in general can be better.
3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Vorteile

The ease of quoting parts for customers was decreased substantially.
Real time reporting of the work flow in production.
The ability to connect with the system offsite to give customers answers about their orders while meeting with them.

Nachteile

There was a lot of data entry that had to be done to get the system working correctly for our company.

Vorteile

Flexible and affordable. Able to keep track of jobs and inventory very easily. Track job progress on next level.

Nachteile

I'll have to let you know when i find something.

Vorteile

Bar code time tracking on jobs. Really help with shop metrics for individual performance.

Nachteile

It isn't easy to learn and train new users. Even after well over a year of working with them, we could never get the QuickBooks integration to work correctly. (The QuickBooks integration for Enterprize just does not work.) We flew in their 1:1 trainer at $1200 per day, and even he could not get the QuickBooks integration to download correctly. He handed it back to their support team, who, in the end, quietly quit the project.
The time clock for doing payroll requires much manual work to finalize the payroll hours. It's not a refined process; yes, it has reports for payroll, but it is more of an afterthought.

Vorteile

#1 - We really like how robust JobBOSS² is and how much it covers for us. Also, with so many features and capabilities, it is also very customizable and allows us to change just about anything we want. I used to use JobBOSS and am really enjoying the improved experience with JobBOSS². Next, the regular updates are fantastic, keeping us up to date with the newest features and enhancements of JobBOSS². Lastly, we love that we can run the system on either Windows or Mac computers.

Nachteile

With order processing and looking at our order list, when we want to order by job or order number, the saving remains at a default setting. When we customize this, it does not save over time. When we leave the system, it goes back to the default settings. Also, it does not allow other users to see my work, still resetting to the default every time.

Vorteile

We really like the structural layout of JobBOSS². It is repetitive in how it's laid out, so the logic and flow of the system is very intuitive.

Nachteile

While the system worked very well for us as our one single company, we have had some complications with bringing newly acquired businesses onto the system. We had some custom code written to accommodate this, but is still not functioning properly for us. We cannot easily combine multiple companies into the system.

Vorteile

JobBOSS² is easy to use. It's very flexible and user friendly. Also, it is easy to bring new employees onto the system, teach them how to use it, and quickly get them using the system effectively.

Nachteile

One of our integrations is not syncing up properly - we're struggling to get the data points over from Paperless Parts into the system. Also, there seems to be a ceiling on scalability with the number of parts of our products, as some have 600 or 700 components - this can be difficult to manage.

Vorteile

JobBOSS² is very easy to navigate. Overall, it is a very simple system and feels natural to learn and get familiar with the interface.

Nachteile

It is quite expensive for us. Also, we would like to see a more easily viewable dashboard for scheduling and job status - where a job is currently at, and having easy access to this information. More graphs and charts would be useful.

Vorteile

We really like that we can have multiple windows open at the same time and be working on lots of different things at once. It helps us to work faster. Also, the menu items are very clear and the system overall is easy to navigate. Recently quoted parts, RFQ, etc. are all easy to use for us. Keeping track of jobs that our employees are working on is easy with JobBOSS².

Nachteile

No complaints. The software does exactly what I need it to do.

Vorteile

The concepts at a very high level are good. The modules and work flow make sense in general. The basic concepts are all good and at the core are what is needed out of an ERP system.

Nachteile

Where to start...

1. The number of clicks to accomplish a simple task is unreal and extremely time consuming.
2. Lack of customization - each company is very different in operation yet all are forced into a solution that does not work for all. Simple issues such as the way tables are viewed are forced by Shoptech and not able to be customized.
3. Customer service - Many issues raised by the online community are classified as "oversights" and not as defects as a result nothing is done to correct them
4. Slow improvements - The community can request enhancements to the software, yet this are very slow to be implemented (if at all).
5. Outdated - many features are copied over from old outdated software and not likely to change anytime soon as they attempt to keep the new cloud based software inline with the older software packages

Vorteile

The best feature for us in JobBOSS² is how it flows through the system - from estimating to actually creating an order to shipping to receiving to billing.
The workflow is very easy to understand.

Nachteile

We're in the Cloud. I don't like that there is no integration to my local hard drive at the shop. So, I have to store files in 2 places. Also, there is no second security system to get important information if the system goes down.

Vorteile

This software is very intuitive and easy to use. It's critical to our quoting, job cost tracking, billing, and purchasing.

Nachteile

We don't have any real complaints to speak of.

Vorteile

Just being able to pick up the phone and get help. No delays.

Nachteile

I struggle with inventory at times. I was "thrown" into this job as the previous person walked out. Just a learning curve.

Vorteile

It offers the rigt features our company needs.
Easy to learn and use.

Nachteile

None up to now. Our experience have been satisfactory.

Vorteile

Absolutely Nothing. There was nothing that we liked about the software

Nachteile

The Description field for parts is limited to 30 characters. The database does not include a vendor/manufacturing part number field as a standard filed and you have to do workaround to get it to show on your purchase order. The software is completely non-intuitive, is extremely cumbersome and non-flexible and then they nickel and dime for every single change. The implementation phase was a total joke where after 9 months it still was not doing what we need it to do.. And then they to not make it clear that it is an annual subscription and that you need to provide a 30 day notice prior to renewal which they do not even inform you that it is a renewal. They simply tell you a few days ahead of time that you need to upload a license key.

Vorteile

This software has the ability to organize your business workings into manageable reports. Reports that you can tailor to you specific needs. The more you follow the simple rules of E2, the more benefits it can deliver. In my own business no two jobs are alike and no procedures for the jobs are identical yet E2 understands this principle and manages to sort data in such a clear manner as to help you with decisions going forward on all future work. I cannot give a higher recommendation on any other similar system.

Nachteile

1.) I wish I could control the "Markup Pct." column in the General Tab when entering parts. I feel this item should have strict control - administrator only! Any of my people entering a part has the ability to change this percentage at will. Many an argument has resulted from my becoming aware of someone making an adjustment to this column, I wish I could lock it!

2.) When processing a return, it writes back to the original Order and amends it. Now the "Order Total" changes. It should not change. The order total should still match the customer P.O. total. The simple code should be that the (Qty Ordered) X (Unit Price) goes to make up the (Order Total) UNLESS there is something in the 'Master Job Number' column. In this manner the customers P.O. amount would still match up to the Order Total

Vorteile

The user interface is easy to understand and navigate. The routing and BOM functions work well. Outgoing paperwork (packing slips, vendor returns, RMAs...etc) are generated easily. The quality module works well for us. Ultimately its a great software for smaller job shops; ie, less than 25 employees.

Nachteile

The scheduling system doesn't work. The system consistently puts out a schedule that doesn't make sense. We are a quick turn, CNC machining job shop, and need a software that enables us to understand our capacity. Often times, jobs that are due tomorrow are on the second page of the report, and jobs that aren't due for 6 weeks are at the top of the list. We worked with tech support and cannot get a resolution. We implemented E2 in 2003 and only started trying to use the scheduling module in the last year. It was a great software initially, but now that we have grown we need software that does what we need it to do. Beyond that, items frequently go corrupt. Unprocessing and reprocessing anything (work orders, purchase order, NCs, CAPAs...etc) risk corrupting the file. If you double click on certain things the system crashes. If two people are in an item at the same time, quantities and/or lines duplicate. Once supplies are received or product is shipped, the system will not allow certain changes to be made. The personnel efficiency reports generate numbers that don't make sense. We've visited this repeatedly and cannot sort out a solution. Just last week I reviewed the efficiency reports for our production crew, and a job they were given 4 hours to setup showed "ESTIMATED SETUP" time of 2.27 hours. Our settings are correct but for some reason the system comes up with understated estimates, despite what we tell it to do.

Vorteile

The way that E2 links all the different aspects together with various search functions. I can easily find ANYTHING i'm looking for and run so many reports to find out whatever information I want.

Nachteile

We still use the Access database version and it's only for PC. Two of us are dedicated Apple users, so that took some figuring out how to continue using Apple products with E2. There are only two reasons I haven't switched to the online hosted version - document type linking, and stable internet service.

Vorteile

Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you.

Nachteile

I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version.

Vorteile

The software is very easy to learn and the interface is extremely easy to navigate. The modules provided exactly mirror the processes in our business so almost every part of the software is applicable to our day to day operations.

Having our business data archived, accessible and organized has sped up and simplified many of the tasks that used to take much longer. Estimates are now completed much faster and processes such as material receiving, shipping or the production of purchase orders for our vendors have become standardized and much easier to do. The time savings and insights into our business / production processes have made us more competitive and our customers (especially our larger industrial customers) see value in the advantages we've gained from the software.

Nachteile

The one part of the software that we find of little value is scheduling. This may not be the case for other users but as a job shop we've found that the scheduling module simply doesn't work with the realities of our production processes.

Vorteile

-This system does work well for managing active jobs as well as keeping all the historical information on jobs run in the past. It's easy to look up jobs in the system, see how much you've charged in the past, see what machines you ran it on, see how many times you've run it, etc.
-The visibility between the shop and the office is very helpful - we use the data collection function, and the office can look at any job and see where it's at in process and who has scanned into the job.
-System links well - you can capture labor, material, machining and outside services all on the same job easily and efficiently.
-Integrates well with quickbooks for invoicing.
-Customer service is easy to contact and fairly knowledgeable (some reps are better than others, sometimes I've had to call multiple times for the same question but I do eventually get an answer)
-System design is clean and straightforward.

Nachteile

-The system has a lot of quirks that you can work around but just seem inefficient (ie you can't make a machine or work center inactive. This doesn't make sense for shops that upgrade machines and get rid of old or malfunctioning ones.)
-The reports are helpful to a point - basically they are helpful if all of your information is entered exactly how JobBoss requires it to be entered. Sometimes you don't know you are entering something wrong until the report comes up looking very wrong, and it can be tricky to figure out where your settings need to be adjusted for the report to come out correctly. Once you know how to run everything, it's easy to repeat.

Vorteile

We're a growing company and as such have turn-over and new personnel growth. E2 is intuitive and our new employees seem to be able to adapt into the system with minimal effort and training. As the IT person here I have witnessed that peer-to-peer training seems to be all that is required to have that new person up and running on E2 within a short time and with little involvement from me, that's a big help! From Shipping and Receiving through final Billing, if our new hire has basic computing skills, their transition into that respective E2 function hasn't been a major training concern.

Nachteile

We're a service and repair facility and it took considerable effort improvising and rethinking to adapt the system into our way of doing things. Initially the software seemed to be over-kill and confusing for our needs but with time we were able to merge our methods with the system and adapt.

Vorteile

The database and pricing system are set up perfectly for the type of work I do: small-run, custom product manufacturing.

Nachteile

It can be have a slight lag if the internet connection is less than optimal

Vorteile

This program allows us to manage our parts, all the way from quoting, to shipping and billing. Once you learn the system, there is a lot of information available that allows you to track, schedule, and make sure your products follow all of your customers requirements. If you fully utilize what's available, you have a lot of information available to you, to make your business efficient and make sure you're making a profit on your parts.

Nachteile

There is some chunkiness to the program. There are things that take more steps than necessary to find the information you need. There are some things that you can double click, and it redirects you to a different area of the program, which is good. Other things, you not only can't double click on, but it doesn't allow you to copy, necessitating manually writing it down and navigating to the other part of the program. There are a few other features I'd like to see. Things that should be available, but haven't been implemented. I feel all of these issues can be solved with future quality of life updates.

Vorteile

Agile, fast and natively clouded. Ease of use is the best around
It is not bloated and the workflow is logical for a JobShop environment.

Nachteile

Quality module is a little thin. It could use custom user fields to make more robust.

Vorteile

We like the comprehensive functionality, customization options, integration capabilities, real-time insights, user-friendly interface, and dedicated support services, all of which contribute to improved efficiency, productivity, and profitability in our manufacturing operations.

Nachteile

There was a bit of a learning curve, especially for those who are not familiar with similar software or who don't have a strong background in manufacturing processes.

Vorteile

It does a great job of capturing all of the work flow in a manufacturing business. We use it from estimating all the way through shipping.

Nachteile

I do not believe you are able to upload a csv file as a user or admin. You have to have the company do it for you. It should be able to take a properly formatted csv like most software application will allow.

Vorteile

The detailed control of purchases based on past purchases/cost/vendor to have it flow back into the job bidding process to insure we are keeping on top of making sure we properly bid on work.

Making purchases based on specific job requirements/needs is paramount to minimizing overhead that might get stuck in "stock" and left as an unknown costing thousands in underutilized inventory dollars.

Nachteile

The difficulty in finding and/or tagging documents to certain jobs that might help the manufacturing process. This might be based on how your company uses related drawings or details for bids that might be won.

Vorteile

Ease of use allows my business to execute at low cost overhead of my company

Nachteile

That if the web browser get closed you lose unsaved work

Vorteile

JobBOSS2's simple web-based approach makes the software highly accessible and easy to use. The setup is relatively straightforward and allows users to quickly get in tune with their business.

Nachteile

The web application can be finicky and will occasionally log you out without warning, and the inventory module is not very intuitive or conducive for precise inventory control.

Vorteile

The quoting feature is excellent and is very helpful to us. Next, getting information in and out of the system quickly is a huge benefit. Third, tracking jobs is both simple and easy to keep track of.

Nachteile

The reports are difficult to interpret, particularly profit and loss reports - some of the numbers just don't make sense.

Vorteile

It allowed us to manage orders throughout the facility using paper-based job travelers. We also ran our invoicing and logistics through it as well.

Nachteile

The system was very inflexible and could not change with the company. Training new users was also difficult. The customer service is almost non-existent. It was always very difficult to find out how to get a hold of someone if there was a question or issue.

Vorteile

Shop floor management.
User friendly interface.

Nachteile

Can only report on the accrual basis. No cash basis available for reporting.
Some report are tricky to produce.

Vorteile

JobBOSS² makes it very fast to get work done as compared to other softwares, There are fewer steps required to complete the work that needs to be done. We like the functionality of the system and we use it every day effectively.

Nachteile

Sometimes the system is not as interconnected as I would like it to be. I want the system to speak to every aspect of the ERP to be fully connected.

Vorteile

Estimating is great. Shipping and Purchasing are great. Inventory Control is great.

Nachteile

Scheduling can be difficult to figure out, but we are working on that. Also, the Accounting can be a little wonky sometimes in how it integrates with QuickBooks.

Vorteile

Helps me to be very organized on the products we make.

Nachteile

I have no complaints that i can think of right now

Vorteile

My number one pro for JobBoss2 is ease of use. It's pretty intuitive, and I appreciate the simplicity of the accounting module.

Nachteile

The reporting for accounting is very minimal. I would like to see more standard accounting reports available. I would also like the ability to add more columns to my views (don't know if that's possible now. I haven't been able to find a way to do so).

Vorteile

Ability to add and adjust as the business grows

Nachteile

Support and set up is painful and stressful

Vorteile

Very easy to use cloud based system. Access to the sysytem from anywhere

Nachteile

That I did not purchase this software sooner.

Vorteile

Stock list was easy to use, and packing slips were easy to make

Nachteile

One spelling mistake on the stock list and it put in another category that you didnt know was there

Vorteile

The ERP system features and user interface meets our needs. System provided reports work well. It supports our ability as contract manufacturer machine shop to supply simple parts to more complex assemblies for commercial, defense and aerospace OEMs.

Nachteile

Poor experience with customer support and communication to resolve software issues. A recent example is with a system caused large inventory errors. Initial response with repeat follow up took over 3 weeks, and reaching out to others after 4 weeks.Requests to procure custom reports take weeks for feedback.

Vorteile

Nothing of value for us to comment on because we couldn't use the software to receive materials or properly account for our inventory.

Nachteile

Too numerous to detail. Tech support, training and customer service keep telling us the same thing, "Software Functions as Designed". We don't see how we can use this job shop software for metal manufacturing and they aren't offering any workable solutions.

Vorteile

Très facile à utiliserLa disponibilité du support sur les achats, devis, commande....

Nachteile

La non disponibilité pour certains paysPas de version d'essai gratuit pour la maîtrise

Vorteile

It's a great software which I have liked most. It's a user friendly

Nachteile

Some of the futures are need to be improve

Vorteile

JobBOSS² is an incredibly comprehensive and user-friendly software solution for streamlining and automating business processes. It offers a wide range of features such as collaboration tools, scheduling, accounting, and analytics. The user interface is intuitive, making it easy to learn and use. The customer support team is also excellent and always available to help when needed.

Nachteile

Although JobBOSS² is a great tool overall, there are some minor issues with the software that can be frustrating. For example, some of the features can be difficult to access and the user manual isn't always clear. In addition, the licensing costs can be expensive for smaller businesses.

Vorteile

Modules that flow together easily. Also the ability to track clock in/clock out times and amount of time spent on jobs is so simple even someone that does not posses basic computer skills can use the product.

Nachteile

In some areas it is very rigid and does not allow flexibility you would expect from a mid-teir package.

Vorteile

The software can handle all the process in your facilities from sales to delivery to the customer.
form SO to the customer, pass throug jobs (WO) and invoices to delivery product. it handle fine partial delivery so it can be accurate all invoices.

Nachteile

once you have all modules set up. it can work. but you need to get assistance from an partner to get all the information and help to set up all the process. it can't be set by yourself.

Vorteile

The customer service was terrible and we do not have any pros to say about this software.

Nachteile

We hired a representative from their company to fly out for some help with direct training and accounting fixes. We had to prepay for his services. Upon arrival he informed us that he too was unfamiliar with the accounting portion and couldn't help us much. His services totaled over $6000.00 We finally resorted to paying our CPA office several hours to go through the process with us and balance the books.

In short, $37,000.00 later, not only we would NEVER recommend this product to any sized businesses, but if you're thinking of viewing this product, don't waste your time. They will show you a demo of software that's already setup and operating smoothly, which is NOT what will happen when you implement. As of January 2021 we have since, happily moved on to new software, but recently been forced to pay for the last six months of (non) tech support or risk being sent to Collections from Shop Tech. Classy Shop Tech....very classy.