Icertis Contract

Vorteile

The Icertis platform is very user friendly and intuitive. The functionality allows flexibility and customization. Using Icertis makes your CLM process seemless across the organization. The reporting capabilites are very useful and system reliability is flawless. Icertis customer service is second to none. The vast majority of our helpdesk tickets have been resolved in less than 24 hours.

Nachteile

From an administration standpoint, if you make a mistake and move a document to executed state, you cannot "undo" the mistake and instead have to enter a helpdesk ticket to get the issue resolved.

Vorteile

Ease of use, support and service. People are fantastic to work with. The tool is best of bread with improvements to come. The project teams that I have worked with have gone above and beyond to ensure that our needs were met, on time, and on budget. I have been very pleased with the tool. My users as a whole have also appreciated the search features and the ability to setup deviation approvals. Very pleased with the technology and the people.

Nachteile

It takes a bit of time to configure the tool and get it to work. Once it is setup it works flawlessly. I wish that the tool had more features for the negotiation portion of the clm

Vorteile

The dashboard and notification function.

Nachteile

The templates function. First of all, you need to make a lot of efforts to build a template. After building, you have to fill out the attribute for each draft which is not practical (we are looking for software that can identify the attributes by itself instead of for us to manually filling in)

Vorteile

Full featured platform that provides us control over much of the configuration and the contract elements we use. Work flows for approvals is a key to our process and ICM worked with us to fit a specific need without any customization. Ease of use, extremely good customer support and responsiveness to issues.

Nachteile

There are a few steps that require more clicks to access than is preferred. I believe the new UI will provide some improvement there.

Vorteile

Icertis has been the easiest and most customizable software I've used thus far! Since merging to Icertis, contract management has become very efficient.

Nachteile

There hasn't been any issues or concerns that the Customer Support Team at Icertis hasn't been able to answer or help us with!

Vorteile

The software does automate contract management to an extent. It integrates, to an extent, with DocuSign and SalesForce.

Nachteile

The software is quite clunky. The interface is not good, and lots of design decisions make little sense when comparing against industry standards, or intuitive design.

I would not consider is SaaS as it requires significant customization and development. Even after years of customization and development, the software is still not "stable" as I would like. There appears to be a significant conflict of interest between "Fixing the out of the box software bugs/lack of features" vs "enhancement/configuration/customization requests" with their support/consulting team. If the technology team at my company would have been more involved, the decision to purchase the software would likely had been different. But instead, we are asked to come in after implementation to support/clean up the mess.

Vorteile

iCertis has built their platform with an API-first architecture. This enables endless integration opportunities. Also, the fact that iCertis is purely cloud-based.

Nachteile

Currently, there are no integrations with Oracle. However, this is on their roadmap. Additionally, there are limitations with phone channels.

Vorteile

Icertis has a powerful features for contract management. AI capability of this software is really high.

Nachteile

while customizing on your own , takes bit longer. but i think this can be solved with couple of updates.

Vorteile

The best part of the Icertis software was to allow us to have all of our contracts in one place. Having the software in place is also allowing us to track our DBE CUF checklists and DBE requirements for contracts that require that type of tracking.

Nachteile

The one thing that has been a challenge for our company is the reports that are within Icertis. We struggle getting the data we want in a format that makes sense to our business.

Vorteile

You can easily create a contract management process. Also approval process is so easy for approver and contract creator.

Nachteile

Program is not so user friendly. Also visual images are so not good, it has so basic images, it should be developed.

Vorteile

It helps me manage our contracts more efficiently by providing a central repository. The user interface is easy to use, making it easy for me to create, track and monitor contracts. This has helped us reduce mistakes and improve our efficiency.It has powerful reporting features that help us understand how our contract management processes are working and how we can improve them. These reports are important for making good decisions, and the software's security features help keep sensitive information safe.

Nachteile

It can be confusing and cluttered to use, making it difficult to find what you're looking for. This can lead to frustration and a decrease in productivity. Additionally, the software can be slow and unresponsive, causing delays and making it harder to manage contracts. Finally, the software doesn't always work well with other systems, causing difficulties in transferring data and creating an efficient workflow. While the Icertis Suites software has a lot of features, these issues can make them less effective.

Vorteile

I like the ease of use for this software when creating NDAs and other smaller documents. The integration with DocuSign is seemless and internally the process is much more efficient. I also like that it is a hub for all of our users to store their contracts, when in days past we had to go looking for documents in personal folders.

Nachteile

It's a bit clunky with larger agreements and much of then negotiations have to take place outside of the software. I also dislike how many updates I get when creating a single document, something I'm sure I could turn off but I have yet to find out how. It is also a bit of a bear to upload contract on third party paper to the system, something I believe is about to change.

Vorteile

Ease of Use and the Contract management capabilities. The ability to quickly and accurately identify contracts and the platforms agility.

Nachteile

Currently, I do not have any feedback for this section. However, I will state that I have been engaged with partners at Icertis and they are continually investing in the platform and the identified future enhancements are cutting edge.

Vorteile

Its easy to use and it provides the automated workflow that has allowed us to implement processes that require collaboration and approvals for certain agreement thresholds.

Nachteile

Not a software issue but i would like to be able to control the priority level when logging icm issues.

Vorteile

it allows me to visualize all types of contracts (corporate, sale and purchase); improve my commitment at the time of compliance with the contract thus also improving the management of my business. It is very simple to use, saves time and provides me with extensive solutions when managing a contract

Nachteile

I can not complain about such excellent and useful software at the time of facilitating the management of contracts. is a tool that guarantees and helps in legal process services regarding contracts and their compliance

Vorteile

link buttons and ease of approval. This has allowed me to keep my contracts organized and accesible. I love that I can view easily and be able to navigate our agreements for approval or rejection. It allows our team to develop communication. I appreciate the ability to approve at my own pace as well.

Nachteile

not much. The only thing i would say is that we need to have a better "listing" system. This is the only thing i would say.

Vorteile

There is not anything at this time I feel there is a Pro to the software. It is part of my company and I need to learn it.

Nachteile

The program is classic legal products and is a large step back from ease of use systems. The system has too many areas to go to and you cannot put them together for seamless functionality

Vorteile

Icertis is a complete package which caters to end to end CLM right from build to execution.

Nachteile

Too many dependencies on back end team for configuration. A lot of downtime too.

Vorteile

The system is very user-friendly, easily customizable, and has a sleek, pleasing appearance. Our internal clients are very enthusiastic about using the platform. ICertis also releases new versions every six months, so you are continually seeing improvements and innovation.

Nachteile

There is a steep learning curve from an administrative perspective, but everything is pretty logical

Vorteile

There is a lot of follow up upon roll-out with the customer to ensure the product is working as expected.

Nachteile

I'm not sure the product documentation is easy for non tech people to understand.

Vorteile

Very easy to update contracts and track changes and updates. Also, it knows what I can update and what legal needs to review

Nachteile

Set up for Logistics can be difficult when the platform is focused on the main business. There is some limitations due to the need to create a template and not able to create ad hoc.

Vorteile

Creates efficiencies within my position to access necessary information quickly! This is a great asset for position.

Nachteile

Hard to say! Within my position I wanted some extra bells and whistles but overall this is a wonderful product!

Vorteile

It is a very practical and simple tool when preparing contracts, among them; of purchase and sale; It allows me to save a lot of time and guarantees and exemplifies enormously with respect to legal processes regarding contracts and their compliance

Nachteile

It is a software that is very easy to use and I have no criticism about it because it has helped me a lot in the preparation of contracts, their compliance and administration

Vorteile

Making a contract is not easy, and in my case this software has provided me with many tools when developing one that I need at the moment; this tool has been so useful, practical and simple when using it

Nachteile

This software is fantastic, and I have no objection or any bad experience with it; It has been very helpful, It provides me with ample solutions and I have saved a lot of time and money

Vorteile

Easy to use and easy to adopt and administer.

Nachteile

User adoption, some of our users dont want to change their working styles.

Vorteile

The solution is highly configurable which is allowing us to meet our unique business needs both on the customer/sell side and vendor/buy side. The solution is backed by a strong support team which is key to a successful implementation. The API framework is key to enable us to integrate the solution to our core operational systems.

Nachteile

The highly configurable nature of the product comes with some complexities. Once we began loading contract data we have found that it can be difficult to make configuration changes due to the data integrity built into the system.

Vorteile

allows you to keep everything in one place, notifications is helpful, very collaborative for teams, ability to assign to others, can access with my phone

Nachteile

the search functionality doesn't always work like I would prefer, hard to pull back agreements if I sent in error

Vorteile

This has been the easiest software that we have used at work, it is customizable and it helps us a lot with the administration and control of contracts, since we used it we have not had any problems

Nachteile

We have not had any problem with this platform, the doubts that we have had have been resolved thanks the customer support

Vorteile

Manages agreements and provides efficiency. It prevents duplication of agreements that contradict each other.

Nachteile

Links with adobe and adobe does not have the best support team. Agreements cannot be bundles into one email to send to the vendor.

Vorteile

Allows for one stop tracking of vendor agreements. Electronically housed and tracked for both internal and external users.

Nachteile

The functionality of icertic is not user friendly but will be learned over time with more use and experience.

Vorteile

I like that you can easily track edits and changes from all parties and see history of those changes. Helpful in organizing many contracts.

Nachteile

Nothing to note at this time. From what I have used the functionality works for my role. Looking forward to using it more!

Vorteile

Centralized retention will help with people moving within the organization, no paper
Electronic signature
Reminders for tasks

Nachteile

Lack of speed, perhaps this is hardware related?
Having to convert xls to pdf is a limitation.
Tutorial during inputs; this would be more intuitive. Provide definitions while hovering over a button. i.e. "by selecting this option you will...."

Vorteile

I can find everything I need all in one spot. It is very easy to use and not hard to learn the tool. I would highly recommend it!

Nachteile

There is very little that I dislike at the moment. Since it has only been a short time of use, I haven't found anything that really bothers me yet.

Vorteile

It is an easy and convenient way to review and process contracts. Instead of having to manually go thru emails to find agreements, this is a simple and efficient process.

Nachteile

I received no training on how to maximize this system and had to figure it out by myself. Wasnt difficult to learn but could have used a quick training document.

Vorteile

I liked how accurate the platform was with identifying the fields listed within the contract. There was a function that showed the weight of the attribute match.

Nachteile

The system could use more development in the Artificial Intelligence space. Conversion of contracts are difficult when a business does not have a standard contract type.

Vorteile

I enjoyed the ease of use and functionality, everything was typically very user friendly and a simple process.

Nachteile

Sometimes it takes a little while to search for a specific function, such as attaching a document to a contract.

Vorteile

User friendly interface that makes it easy to find your way through and find what you need within the software

Nachteile

Would suggest a training to kick it off with team to help users with the best way to work within the software.

Vorteile

Easy to navigate. Very intuitive. Email prompts easy to use links are helpful. Simple signature process is also helpful.

Nachteile

A couple times when I used the system it took a while of for it to reply to me. Had to check back to ensure that I did it correctly.