Docebo – Bewertungsseite 2

Vorteile

Configurability of the products allows us to pick and choose what features are available to our learners and how each feature is used

Nachteile

Reporting and Learning plan duplication are lacking

Vorteile

Docebo Learn is a intuitive LMS and easy to learn and manage while still being very customisable.There are plenty of plugins and additions to meet your organizational needs that complement the wide variety of options already included in the tool.The support structure is excellent with an easy to reach helpdesk and our direct customer contact is always easily available.

Nachteile

Ideas or suggestions for enhancement take a long time, if ever, to be realised.The helpdesk is sometimes too rigid in the requirements to resolve a case

Vorteile

Docebo presents the product information in a highly useful manner, which personally assists me in easily locating the related topics.

Nachteile

I've found nothing yet on Docebo to be hate or disliked by me.

Vorteile

Docebo shines with its wide array of learning tools and resources. The ability to customize learning paths for different users is a game-changer for me. It's streamlined the training process for my team, making it easier to track progress and engagement.

The platform is user-friendly. I found navigating through courses, creating content, and monitoring learner progress straightforward from the get-go. This ease of use has significantly reduced the time I spend on administrative tasks.

Nachteile

Integration Challenges: While Docebo offers integration capabilities, I've encountered some hurdles getting it to seamlessly connect with other tools we use. This has sometimes led to workflow inefficiencies and a need for workarounds.

Vorteile

Easy of use in setting it up, the service provided is exceptional, you can customize it to your organisation

Nachteile

The time it takes for them to development new areas / add ins

Vorteile

The ease of use for learners as well as the administrator. Learners can access their personal activity with just a few clicks!

Nachteile

Reporting can be too simple. I would like to run more in-depth reports.

Vorteile

Ease of use, learn as you go, support is there when you need it. We chose it because it reporting tool and continuous enhancements.

Nachteile

As a tool it is great no biggies. One of my pet peeves is that when exporting users profiles, the default is: do not include headers. Allowing power users managing channels to delete comment from their channels. At this time only SuperAdmins can delete a comment. More out of the box integrations with HRIS system. Many clients want to manage their training from their system, and need two way communication between systems. Without to having to get programmers into the mix.

Vorteile

Whether you have a small team or a global workforce, Docebo scales effortlessly. Its cloud-based infrastructure ensures seamless access, even for remote learners.

Nachteile

Docebo’s pricing can be like solving a tricky puzzle. You gotta know what you want to pick the right plan.

Vorteile

I like how they listen to what their clients need. They adapt, provide options, and allow their clients to get what they need.

Nachteile

If you get Docebo as a third party from a different provider, your options would have limitations as some features are not available, like when you directly get to Docebo

Vorteile

Docebo is flexible to meet the requirements of our external, enterprise business as well as our internal company training and compliance testing.

Nachteile

There are still some inconsistencies with similar features that aren't always obvious from the start.

Vorteile

Docebo is an LMS that is very advanced and extremely user-friendly.

Nachteile

The reporting features have an opportunity, but a new one is coming in March for support.

Vorteile

The ease of use, flexibility in delivery model of material, and the variety of products offered.

Nachteile

Customer service model can be tricky to navigate at times. Chatting isn't always easy when trying to explain a problem.

Vorteile

We like the general ease of access and the fact that Docebo consistently updates their product line.

Nachteile

In some cases they are slow to update some critical areas.

Vorteile

I liked the Implementation team that I worked with, and I have loved my support team. They are very helpful and cheerful.

Nachteile

The appearance -- what you can do as a basic administrator to make the sign-in page look amazing is limited. You really need to hire outward to get it to feel like a beautiful "website".

Vorteile

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Nachteile

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Vorteile

The possibilities to customize and automatize some processes make our daily operations so much easier. The central repository and user management are very simple and powerful tools.

Nachteile

Surveys and reports can be improved to ensure all data is translated into valuable information to make data-driven decisions. "My Activity" is not very useful for our use-case and it would be great to customize that board in a modular way like the menus and pages.

Vorteile

I liked the onboarding process. They took us through the entire platform step by step, and the onboarding specialist was helpful in answering all our questions.

With Docebo, you don't have to create a new learning plan every time, unlike our previous LMS. You can create one and use it over and over, saving you time.

Their support system is great, and it's clear their staff is well-trained to provide assistance when needed.

I also appreciate the flexibility when creating learner and facilitator dashboards. I can customize to create a clean dashboard, making it easy for learners and facilitators to access their materials and live sessions.

Nachteile

One thing that could use some improvement is how they handle learner notifications. While all the necessary components are there, it would be really handy if users had the option to create specific folders, especially for clients who prefer custom emails that can be reused. Currently, everything is in one big list, and having folders to organize notifications would make things much more organized and user-friendly.

Vorteile

The ease of use, along with all the functions available.

Nachteile

IT help desk service could be faster when issues present themselves.

Vorteile

easy to use and administer. easy quick graphics give course status at a glance

Nachteile

all training material has to be uploaded to the platform and certain steps completed before its visible to all users, can be very time consuming when the easier solution would be the content accessible to all users through the integration software

Vorteile

Docebo is a user-friendly platform that allows you to build customized and intentional learner experiences.

Nachteile

While the out of the box reports can get you most of the metrics you need, the labeling of reports and they way they organize the data isn't always the most intuitive. The custom report builder can do most things, but getting to your final result isn't always an intuitive experience.

Vorteile

User friendly and many for features for admins

Nachteile

actually, can say no. so far I am experiencing good.

Vorteile

Overall, I was very impressed with Docebo's content management system. It was easy to use, flexible, and integrated well with other learning management features. I highly recommend it to anyone looking for a powerful and user-friendly content management system.

Nachteile

There are a lot of features and options, and it can be overwhelming to know where to start. However, Docebo also provides excellent support, so I was able to get help when I needed it.

Vorteile

I really enjoy using Docebo as a platform as I can manage all my users' progress, manage courses with ease and update the content without having to remove and upload courses. I love that it is easy to access for other users, and that it handles technically challenging content well too.

Nachteile

I struggle on occasion with the admin menus - there is a lot to sift through and it could do with being reorganised.

Vorteile

Docebo is extremely easy to use in the back and front end. Our main driver in product selection was for a platform that was easy to use and customisable, Docebo ticked both of these boxes. We leverage the custom pages extensively to highlight our different training programmes. The administration is easy and clean to use with enough options for flexibility but no too many so that it becomes overly complicated.

Nachteile

There are some areas of the platform which are clearly older such as the user personal summary and the activities area. These areas lack some of the great features which are in other areas of the system, such as filtering and a clean user interface.

In Betracht gezogene Alternativen

Zuvor genutzte Software

Vorteile

I literally saved a part-time equivalent position when I switched LMSs to Docebo because the admin side is so easy to use. It has excellent APIs that are very capable of automation like user data feeds. The system is easy for first-time users to figure out and our admin team to set up and manage coursework.

Nachteile

It does a terrible job of archiving old content.

Vorteile

The personalization to the platform for my company, from simple how to, to compliance training

Nachteile

So much to learn, but it is a development journey not only to my team but to myself as the administrator

Vorteile

- Ability to personalize each audience's experience.
- Ability to customize pages through HTML and CSS.
- User-friendly admin interface.
- Option to set up and customize power user visibility in great detail.
- Robust documentation and very well-prepared support team.
- APIs and bulk action options which make administrative tasks far less time-consuming.
- Great integration options.

Nachteile

The ILT setup could still use some improvement. For instance, while we can build several sessions within the same ILT course, we cannot assign different training materials - all cohorts get to see the same e-learning modules, which is not ideal if access should not be allowed pre/post-event.

Vorteile

Ease of use for the learners and ease for admins. Loading content for course creation allows for many opportunities as well as structuring and assigning learning plans. We utilize implementation strategies for merging Workday, Teams, and SSO which makes life easier as we move to integrate our entire company enhancing employee development.

Nachteile

As a customer, understand you are creating your own platform (with guidance). If you are not tech savvy prepare to contract assistance from someone who does know the technical language. Docebo has an incredible team and they know what they are doing but they also need to know their audience and who needs extra hand-holding in the process.

Vorteile

Good customer service, onboarding support

Nachteile

We need to make use of several additional services to get the most out of Docebo.

Vorteile

The ease and accessibility to use the program without having any problems.

Nachteile

None that I can think of, and I have used it a lot

Vorteile

Easy to use - intuitive platform, with a lot of features.

Nachteile

Further case scenario testing is required before deploying a new feature. We went through several implementations for which we had challenges.

Also, I think there is an opportunity to improve basic existent features in the LMS, such as automated unenrollment, and course search and navigation...

Vorteile

For our use case, we wanted a highly customizable platform that would enable us to create custom learning experiences around "moments that matter." This was simple to achieve within the Docebo platform due to the ability to segment users to provide them with targeted experiences, and the ease of use with designing pages and menus.

Nachteile

The only thing that feels like a miss is not having the ability to send a direct calendar invite automatically upon enrollment. Instead, you receive an enrollment notification with the option to download the calendar invite. We've had some confusion with learners, and attendance issues due to the extra step required to add learning to an external calendar.

In Betracht gezogene Alternativen

Warum Docebo gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Docebo

Vorteile

We rely on Docebo daily to facilitate our business operations as a leading provider of Marketing & Ecommerce training. This platform enables us to meticulously craft courses and Learning Plans that cater to our specific needs.Our initial experience with Docebo's onboarding support left us thoroughly impressed. However, as we transitioned to working with the account management team, a twinge of concern emerged regarding the continuity of exceptional support. Those worries proved unfounded, as the ongoing assistance and guidance we received surpassed our expectations.It's noteworthy to mention our dedicated Customer Success Manager, [sensitive content hidden], who has been instrumental in ensuring our continued satisfaction with the platform. Her expertise and commitment have played a pivotal role in our seamless journey with Docebo.

Nachteile

We would like a search function within the Catalogue menu, so we don't have to search over 17 pages worth of content to find something specific. This will help us greatly on a daily basis.

Vorteile

ease of implementation
ease of use
customizability

Nachteile

some set-ups at the implementation stage are bit confusing: groups, channels, menus, etc...

Vorteile

Feedback from our end users has been fantastic, they find the platform easy to use, modern and intuitive. We see huge opportunity in implementing existing functionality and are excited to see what's on the horizon.

Nachteile

We are a complex organisation and reporting has presented some challenges. Whilst Docebo have been supportive finding solutions we look forward to enhancement and improvements in this space.

Vorteile

Our Docebo LMS has been live since August 2023 and I began (as a one person department) implementing it in April. Docebo University was fabulous and I had most of our system set up before I started working with our implementation manager. The customization made the new system look very similar to our other digital assets. I liked being able to create a page for every volunteer catagory.

Nachteile

I haven't notice anything I don't like so far.

Vorteile

is easy to manage and set up, allows you to do many different things (e.g., gamification) without being an experienced user of the tool.

Nachteile

I like it all, but it definitely needs to get better at creating and importing e-learning courses. it is perfect for uploading material that already exists, much less so for those who have limited training offerings and are looking for resources to enrich the offer. Definitely the creation of a better internal authoring tool and partnerships with content providers (e.g., coursera, udemy, etc.) would make Docebo the top of the top on all aspects!

Vorteile

Learning content is a joy to manage inside Docebo. We auto-assign users to different training depending on their role and location. We generate email notifications and reminders. We are able to customise the system to our branding and change to layout with ease. The mixture of Instructor Led Training (ILT) and eLearning is crucial in the way we work.

Nachteile

Would love to see a carousel feature which we could implement onto our home screen.

Vorteile

I like that it is a feature-rich platform

Nachteile

in some sections the search field is missing

Vorteile

Onboarding process and customer service, With live chat function, they are available all the time for all of our questions.

Nachteile

It may be specific guidance and giving example use cases.

Vorteile

The customer service is phenomenal via chat and email. They go above and beyond to not only solve the issues we face but give propper context and training on how to address similar situations in the future. They train the admins to be self sufficient!

Nachteile

Some of the features don't respond they way we, locically would expect them to. For instance, certificates can only be downloaded by power users once the learner has downloaded the certificate first. Using some courses for audit purposes, it limits the autonomy Hr has to retrieve user data.

Vorteile

The ease of being able to track program success and metrics. We also love the integration with SalesForce , which manages our account provisioning and catalog access based on contacts and purchased products.

Nachteile

Not being able to re-enroll (and get a fresh enrollment and new certificate of completion) in previously completed courses.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Docebo

Vorteile

The ease of usability of the platform and for storing trainings.

Nachteile

Some functions cause the learner to have to search more than needed for a training. Reporting is not automated like I would like to be able to do.

Vorteile

Love the intuitive functionality for both admin and users

Nachteile

Sometimes I feel more testing could be done before new releases.

Vorteile

The Docebo Suite offering many features with a lot of integrations. It is a fully cloud solution. Very good options for mobile users like Custom APP, etc.

Nachteile

I personally think that Licensing model can be improved.

Vorteile

I love the user interface for learners and admins. It's very easy to navigate.

Nachteile

There are a few workflows that seem to require a few extra clicks, but I know they are working on streamlining these.

Vorteile

I like that I am able to track everyone's training and be able to host live sessions

Nachteile

The admin functionality leaves a lot to be desired.

Vorteile

The support provided by [sensitive content hidden] is top notch.

Nachteile

I do not have any dislikes currently, because I am too new to the role to provide dislikes.

Vorteile

Great customer support and Docebo POCs compensate for lacking features.

Nachteile

Limited data analysis. Example, question level analysis

Vorteile

I love the Community, Docebo University and our CSM.

Nachteile

They are still growing and development is slow