Planday

Vorteile

Leider nur die Möglichkeit die Arbeitszeiten der Mitarbeiter zu erfassen

Nachteile

Kündigung zum Dienst abgeschickt und der Zugang zum Portal wurde sofort blockiert. Unzählige E-Mails gesendet und bis heute keine Antwort bekommen. Keine Ahnung was man davon halten, außer, lasst die Finger von dieser Firma

Vorteile

Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets. The punch in/out function again reduces admin time for paper timesheets and reduces the possibility of fraud.

Nachteile

It would be great to be able to set parameters and then it generate the rota for you, hopefully this will be developed in time!

Vorteile

I researched vigorously for the best scheduling app for our restaurant chain and Planday has the largest set of functionalities that cover all our needs.

Nachteile

The mobile app has long loading times. Our employees have iPhones and are used to swifting through mobile mobile apps with high speed. But this app sometimes loads 30 seconds, even 45 seconds while opening the app. We have contacted support, it has gone a little bit better, but employees still think it's a very slow app.

Vorteile

We liked the sales person. He was very aimable and helpful

Nachteile

Charging us for what we did not use. We signed a contract but our staff subsequently told us they already used PlanDay in other jobs and it was nto good. We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager. Instead they set up a Direct Debit to take the full amount of money in one go, without our permission. Outrageous behaviour. If they had had a better system, we would not have cancelled.

Vorteile

Ease of access and usage and very convenient to maintain a contact with hr team

Nachteile

Everything is better and not least liked so far i used

Vorteile

I like that it is so easy for our employees to put a shift up for sale/trade, and we no longer have to note down who switched with who. However, we still have the security of having to confirm the switch before it’s activated. My favorite part though, is the compatibility with our pay system. It saves me hours

Nachteile

In the process of confirming a switch between to employees, you can’t see whether the new employee has a shift before or after the switch, as you can when you assign a shift. Normally the system will mark them as red, because they are already scheduled to work that day. This doesn’t happen with switches, which can cause double shifts for a person.

Vorteile

Tracking Time & Attendance - Keeps a tight track on casual hours from a management perspective but also the employees love the app by giving them clear shift times and the option to make themselves unavailable and swap shifts.
Cutting Admin Time - easy to put together rotas and produce reports for payroll processing at month end.
Payroll visability - easy to track daily, weekly and monthly payroll spend.

Nachteile

Even though it is relatively simple to learn how it works it does require some focus and backing from the management team.

Vorteile

I must admit I was a little suspicious at first, starting something new, but that changed quickly.
The introduction we got, the service and help was (is!) worth 5 stars.
Planday is very easy to use, very userfriendly.
The ability to customize everything is great.
Easy to navigate around.

Nachteile

I've been thinking about this for a long time now and I simply can't find any cons.

Vorteile

I like having an app on my phone that has my work schedule and the ability to clock in and out on my phone.

Nachteile

I don't like that there is google tracking on it everywhere I go. I also wish the layout was a bit more user friendly.

Vorteile

The app is great and Planday keeps working on it. I have used it for almost two years and it is really useful now.

Nachteile

Contacts in the app is not working. But that is about all I can think of.

Vorteile

You can choose your shifts.

Nachteile

its a little hard to know where to go and choose shifts, because you have two schemes. one on the front page and one on the shiftplan page and at first i thought you had to get shifts there but i couldnt so i neede to do it on the front page where i didn't have as much to look at visually to give a picture of which shift it was.

Vorteile

I have been using Planday from two years and I wouldn’t change it with another product. It is accurate easy to use and multi tasking .

Nachteile

I don’t think there is something I dislike

Vorteile

Great sales, customer service, training, and tech personnel! Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers. No pushy attempts to up sell, wanted to give me only the functionality I actually needed.

Looked at several different platforms, PlanDay was by far the most user-friendly and visually appealing.

Time clock feature syncs super easily and accurately with QuickBooks for Payroll, and employees love being able to clock in on their smartphones.

LOVE the reporting feature that tracks attendance tardiness and other metrics for direct input into performance reviews.

App is fantastic and employees love it.

Provides pretty much all the functionality we need to go paperless with most of our HR functions - scheduling, shift changes/time off requests, payroll (via quickbooks sync), keeping track of benefits, personnel files, etc.!

Has saved us significant time and money spent on HR!

Nachteile

I do wish there were some additional things I could do and more parameters/constraints I could add within the scheduling function to make things quicker and catch certain potential errors. For example, I’d love to be able to put in certain legal requirements/constraints and have the scheduler not allow me to break them (e.g. lunch for each employee must be no later than 5.5 hrs after shift start). Not really a huge deal, would just be a convenient accuracy check for me. Also wish I could send invites and more things via SMS for those without smartphones without employee needing to be charged.

Vorteile

We'd been looking for an online scheduling tool for the last few years, but all of them provided only information from the employee's point of view. PlanDay was the first (only?) to provide the ability for us to toggle back and forth from the employee view to the management, or "position view". Moreover, the customer service is beyond compare. What an incredible tool PlanDay has been for us!

Nachteile

We have 2 requests:

1) We would love to have the capacity to block employees in advance from being scheduled on future shifts. For example, if an employee wants to attend their family reunion in October, we'd love to have the capacity to block those shifts NOW to prevent them from being accidentally scheduled in October. While the employee has this capacity, we would prefer to have it as well.

2) Similarly, since students comprise at least 50% of our staff, we would love, as managers of PlanDay, for US to have the capacity to block out certain portions of certain days for our staff who are students taking classes in school. Again, this would prohibit them from being accidentally scheduled while they're in class. Again, while employees have this capacity, we would prefer to have it as well.

Vorteile

Love that it works in the location of your business to deter fraudulent activity , this happens a lot with other software

Nachteile

Although it does the above it does have some issues with accuracy and glitches within the system but thy have sod will be sorted

Vorteile

Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.

Nachteile

the only downside to this app is that some features can only be done on the desk top website such as requesting holidays

Vorteile

The App makes it very easy to keep scheduling organized. Very user friendly. After a short period of time getting used to Planday you will feel very comfortable. Customization for every aspect of the App makes it very easy to use the things you want and filter out the things you don't need. Allows for easy communication access between all users, from staff to management.

Nachteile

There are no major issues with Planday. One thing that would make it easier for the staff, is plugging in their availability over the course of time versus having to select each day off for the remainder of the calendar. For example: If you want to request availability for being off every Tuesday from 12-5 for the next two months you have to manually enter each Tuesday's availability. Instead of being able to select the date range one time.

Vorteile

Ease of use, employee set up, interactive communication with employees, visual information that is calendar based, employees can be divided into groups by job skills so that shifts can be offered to the people with the correct skills for the job.

Nachteile

A year long contract that you are locked into with no warning that it is up for renewal. Some forms of communication (but not all) with employees is cumbersome and makes more work for the administrators.

Vorteile

It has many good features, our staff scheduling department like the scheduler, Payroll like the punch clock.

Nachteile

It is not very flexible and we are still waiting for issues to be resolved some 8 months on. We cant use it for payroll as there is an issue within Planday that the development team need to resolve (8 months on and still waiting). The other main issue is customer support, we wait for days and sometimes weeks for a reply, cant talk to anyone, it all has to be done by email therefore operationally things come to a standstill.
HR records could be developed to include more personal information.

Vorteile

I like that my employees can easily and quickly keep me informed of any changes or request that they have via text or email. That changes or work schedules are updated in real time. That off site employees can clock in. That the program is very easy to set up and use. That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

Nachteile

That some functions such as editing some things such as vacation request and schedule changes are still a bit tedious. Hopefully this will be improved with update.

Vorteile

Cheaper than most, easy to use, mobile app available for staff and management. User friendly, not many complaints from staff

Nachteile

Limited on mobile app, set up fees are costly. Basic plan isn't bad, but choose your plan wisely. Needs work on reporting

Vorteile

Super-easy to use and roll out new schedules for the employees and plan vacations. Also allowing punch-clock to be limited to the workplaces Wifi or location to punch in. Easy for employees to switch time-scheludes.

Nachteile

Hope that in the future, that the schedules can be integrated to my iCal Calendar and to our web-based cashierapp, Front Systems

Vorteile

Simple easy to use, all the staff love the app

Nachteile

Occasionally Glitchy, due to updates and software

Vorteile

Got us off from paper scheduling and did save time

Nachteile

Constantly having glitches and virtually no support

Vorteile

The scheduling feature is easy to use and works pretty well. The templates make it easy to duplicate schedules that are used often.

Nachteile

The way it calculates union time premiums, the numerous glitches that happen frequently, the daily reports that don't show weekly overtime until the last day of the week, they can't get me in the right time zone so the next day shows up as today after 3pm

Vorteile

staff resouce planning, payroll, break allocation and messaging.

Nachteile

cross platfor use between app and computer version not always great

Vorteile

What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

Nachteile

What I like least about this software is the occasional server errors that happen.

Vorteile

Saves time, reduces the time need to manage every shift change, vacation requests, and open shift. Makes Staff responsible for their own schedule management. The Punch Clock has also been great to manage when the staff clocks in and out. The BEST support ever!

Nachteile

While working on a schedule the staff can see it in real time and can cause confusion until it is complete. I did submit a request to PLANDAY to have an area to work on the schedule in private then publish it to the staff.

Vorteile

Plan day allows us to grow with employees and locations, they charge us monthly by the number of users. We can access all of the features from anywhere using the login console. The Graphics look professional and the staff had very little difficulty getting used to the system.

Nachteile

Local WiFi is recommended, but really, it is essential to experience all of the features.
There is a thirty day free trial, a second month to break it in and review accumulated data would have been helpful before the roll out.

Vorteile

How easy it makes everything after it was set up.

Nachteile

That somethings are not available in my region, I'm willing to wait, though.

Vorteile

I can manage empoyees from different departments in one view.

Nachteile

Making reports and printing schedueles should be more intuitive.

Vorteile

I started off using the 30 day free trial with this as many programs dont offer trials anymore and I honestly fell in love!

Vorteile

I like the flexibility and customization features.

Nachteile

Some of the features don't fit with the Education model and we don't need any of the payroll data fields.

Vorteile

Drag and drop functionality. Nice, clean, fresh layout. It's also good that staff can swap shifts between themselves, giving them more flexibility and without putting a greater admin burden on managers. They listen to users and constantly improve the product. The in app weather forecast visibility makes it much easier to forecast footfall and schedule.

Nachteile

Could do with a few more reporting options and although it has a lot of useful integrations, it could benefit from having an integration with a Human Resources management app perhaps.

Vorteile

This scheduling software was fairly simple to initially setup for my staff to use. I found that initially it seemed like a good value.

Nachteile

This software did not work well for our needs. Our staff often works together and overlaps what they do in the store. This made the software very difficult to use. I found that it was also difficult for staff to request time off.

Vorteile

Easy to use. Lots of opportunities to contact other employees and communication in general is user friendly

Nachteile

None. We haven't had any problems with this platform and it is a great improvement from our former platforms.

Vorteile

Very easy to use and this is for every age! At my work every age from 18 to 60 knows how to use the app and in the browser.

Nachteile

Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.

Vorteile

I used this easily to keep track of employee vacation time and also used to calculate what time we owed employees when they quit the company. It helped us to prepare a final check accurately, reducing issues after a termination

Vorteile

All things about my job is at one and the same place, very easy.

Nachteile

You dont get many workings if you dont search by yourself

Vorteile

The mobile app is so nice to use as an employee compared to the others I have tried. The others are always built for a manager.

Nachteile

I don't like that my shift request has to be approved by my manager. If I want the shift and I take it first, It should be mine.

Vorteile

Easy. Great for young people with the ease of the app

Nachteile

Glitchy , needs to add more features to the app

Vorteile

We did the Planday free trial which was great to let us try everything out to make sure it's what we needed. The skill sets lets me find staff replacements with the right skills easily and quickly. Also, their customer service team was always available to help us in setting up and answering any questions right from the start.

Nachteile

Nothing - both the system and customer service are great.