EngageBay CRM – Bewertungsseite 16

Vorteile

Email broadcasts, landing pages, live chat service respond rate is super quick. Thanks

Nachteile

Nothing really. Was happy with everything I needed it for.

Vorteile

This product is just like hubspot i cannot believe the price, so far i've used it for 2 weeks and those guys have added 2 features more.

Nachteile

no cons so far, i'm super happy with it!!

Vorteile

I love the landing page builder and ability to import a URL and basically create any type of landing page. This makes creating funnels super easy. You can then customize it to suit your needs.

I also liked the fact that the landing pages and automations were all in the same tool. This saves time and make it so much easier to do email marketing.

Nachteile

There is nothing that I don't like - they are new but looking forward to them adding more template landing pages etc.

Vorteile

Engagebay has been a tremendous platform to our Marketing Communications. They have a great customer/client support.

Nachteile

I am not sure yet. It is easy to use for me so far.

Vorteile

There is still room for improvement. It can be more user-friendly. For some reason, for a tech-savvy person. I just find the platform not very friendly. I don't know how to describe it.

Nachteile

The videos on youtube can be improved in terms of showing more step by step guides. The experience using the platform can also be improved.

Vorteile

The best part about EngageBay is its one stop shop we can get it customized as per our requirements .

Nachteile

At the moment every thing is good. Try to add more features as per market requirements.

Vorteile

Ease of use
Feature set
Excellent customer service

Nachteile

No major issues to be honest, and support is on hand to assist

Vorteile

The customer service is spot on. If you need help, you send a message in the chat and they get back very quickly, with the answers to your problem. If they don´t have the information or they don´t have something that you are looking for they are straightfoward and let you know.

Nachteile

I wish there were better ways to track touches to prospects. You can make tags and filters, but there´s no ¨pretty & organized¨ platform in the software that allows you to keep track and view what you have done or need to do (followups) etc.

Vorteile

What used to take me days to set up, can be done in hours or less

Nachteile

Haven't really found anything yet which I don't like

Vorteile

It's largely intuitive software and the helpdesk are very very helpful 24x7 if you get stuck.

Nachteile

Software integrations to outlook could work better (eg Teams/Outlook in Sales). 'Out of the box', it would be better to be more conservative in design and use of GIFs. I'd like more opportunities to de-brand EngageBay from some comms.

Vorteile

Great customer service, quick and efficient

Nachteile

You have to be tech savvy to customize the system, someone who isn't I found it quite difficult to customize and get things done, even with the CS team

Vorteile

I've been really impressed at how quickly you get a response to enquiries and solving issues. Really helpful!

Nachteile

Nothing I can think of at the moment. I always like the support information prominently displayed but thought it was okay (at least I found it easily enough!)

Vorteile

I highly recommend the tool. Its an awesome tool for a start up like us.

Nachteile

You need more patience in terms of getting familiar with the platform.

Vorteile

Pricing is one of the main factor for many users but Engage Bay pricing comes with 0 plan where you will get all the necessary features.

All In One Product

Perfect for Email Marketers

Nachteile

I found that Google Meet, and location in calendar event are missing.
Landing page templates are very limited at the moment.

Vorteile

A CRM system perfect for start ups that takes care of all your marketing and sales needs and with great support from the Engagebay Team.

Nachteile

needing to upgrade to access features that we thought were included

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Vorteile

All-in-One approach, Workflows are the best in the industry

Nachteile

we have not come across anything so far that is a red or orange flag. all good

Vorteile

1. Easy to navigate
2. Easy to manage
3. Highly efficient and effective software
4. Great CRM to use for Marketing, Sales and Lead Generation
5. Easy to integrate so many pieces together just using the right tags
So much emphasis on the finer and in-depth detail which is key

Nachteile

No cons whatsoever! Highly recommend to other companies looking for the all-in-one marketing tool and to create Lead Gen.

Vorteile

The support was incredible, help us a lot to setup the different automatisation.

Nachteile

Automatisation a little hard to setup by yourself.

Vorteile

It was way cheaper than some of the other options I researched, It was easy to set up and the customer care service is always available to help.

Nachteile

A little bit more work should be done on the live chat, I should have more details of each user, like their activity on the website e.g. tawk.to

Vorteile

Great usability and simple to get up and running.

Nachteile

Nothing really! Engagebay has everything we need to get up and running quickly

Vorteile

It’s everythink a growth hacker profissional would like to have

Nachteile

It’s hard to edit email Templates and landing pages

Vorteile

CRM and appointment scheduling are really great service, Integration to various platforms are also good to go

Nachteile

Nothing least, all the features in EB are really great

Vorteile

Easy to use! and cost effective. Great system!

Nachteile

The valance of features and price. No other MA tool can provide these all features in this price range.

Vorteile

It has everything that a big player like HubSpot would have but for a fraction of the price.
The customer service is rapid and super efficient.

Nachteile

As it is still a tiny player, it doesn't have excellent integration with other tools.

Vorteile

Easy-to-use features. Fits my needs, and most importantly, their customer service is excellent!

Nachteile

Sometimes changes and edits in the software take seconds to load.

Vorteile

It is a great tool to keep my opportunities, clients, companies in one place and to follow up on my sales process. It is very easy to make marketing emails from this platform!

Nachteile

Not yet identified. I worked for more than six months with the tool and all is ok up to now.

Vorteile

It has everything I need for my small business.

Nachteile

I'l love the help link in my app not outside of it. I just saved the link for ease of use.

Vorteile

Its ease to use and have great experience using it

Nachteile

Ease to use, able to track, and able to foreseeing the project

Vorteile

Easy to use and user friendly to new users

Nachteile

Confusing tutorials. Should be specific for 1st timers

Vorteile

Engagebay was easy to set up and integrate.

Nachteile

I haven't experienced anything I have not liked yet.

Vorteile

The agile, professional, and responsive customer support team. User-friendly platform.

Nachteile

Marketing automation might be tricky a bit as I cannot test the results of my chosen conditions.

Vorteile

Customer Support is very responsive and knowledgeable.

Nachteile

Difficult to navigate without customer support.

Vorteile

The support team on online chat is excellent. The online chat team is there to answer any and all questions about how to do the simplest, to the more demanding tasks.

Nachteile

In Workflows, we cannot exclude a form from sending the mails. No option to tag companies in social media post. Image Multiselection is not available in SM post.

Vorteile

UI is easy to navigate. Automation works well. Easy integration with other software.

Nachteile

There should be a search bar in the contact list page. More custom field should be added to the automation flow. I have some contacts which name has special symbols, but when they are imported, EngageBay doesn't display the name correctly. This may affect the email recevier names when I send out an email broadcast.

Vorteile

This is perfect for my needs as a small business!

Nachteile

Honestly, I'm yet to find anything that I'm not keen on.

Vorteile

A great workflow that allow automating manual activities that speed up your work.

Nachteile

I'd like an app for an mobile use and integration with more apps

Vorteile

Combination of sales/ marketing and service call follow up
Lightning fast support

Nachteile

Service call follow up is not available in the mobile app yet

Vorteile

Has more native functionalities (email validation, sms, Whatsapp) than many expensive crms.

Nachteile

Lacks documentation, training videos and knowledge base.

Vorteile

They have many features, very attentive customer support and patient with bigger or even personalized needs.

Nachteile

I'm a HubSpot user and it seems that while there are many features, many of them could be more straighforward or flexible in use.

Vorteile

It's great to be able to deliver professional looking emails but also know that the legalities of sending emails is also looked after!

Nachteile

Not so easy to set up at the start, being able to upload a list and then select the first 80 onto a temporary list, followed by the next 200 would have been better

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Vorteile

Intuitive and easy to use. Any queries are easily dealt with by support staff.

Nachteile

Embedding video content and more complex content creation is somewhat limited. How much of that is my own limitations, I'm not sure.

Vorteile

It's a great all in one CRM! Good customer service and very customizable. Great price as well.

Nachteile

It takes a lot of time to setup correctly.

Vorteile

The software is intuitive to use and has a variety of features. Whenever any issues or questions arise, the customer service team always replies within seconds (any time of day) and provides answers & solutions.

Nachteile

Occasionally we notice some small shortcomings like the lack of an undo feature when building emails/landing pages but this is minor compared to the pros of the software.

Vorteile

Easy to setup, the automation sequence works seamlessly.

Nachteile

Email template layout and option could be made more flexible

Vorteile

It is free and easy to use.
Integration

Nachteile

Need option for national language.
Fulfill all startup features for CRM.

Vorteile

Customer service and the immediate response and speed without any erroy

Nachteile

Nothing I like everything in this software

Vorteile

We have been using EngageBay for project management purposes. It has all the client info in one place, notes in another and management has had it easy to work throughout every department.

Nachteile

There is no feature that was lagging. Whenever we had any issue we reached out to the support team and they were quick to fix it, so there was no major issue.

Vorteile

I am impressed by the variety and the possibilities the software offers.

Nachteile

I would like to have more possibilities for customization.

Vorteile

Also UI is very simple and clean comparing other systems. If you prefer to have a limited necessary functions, it is a good one to select.

Nachteile

It is a bit complicated to use functions. However, the customer support (live chat) is very quick to respond whenever you have a question.

Vorteile

I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now. Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

Nachteile

Landing page templates are very limited at the moment