Drag

Vorteile

I love how easy it is to organize emails with the drag-and-drop boards. The shared inbox is a game-changer for team collaboration

Nachteile

It would be great to have more customization options for board layouts and email sorting

Vorteile

It helped me a lot with emails and organizing them, it is a program that is more than wonderful

Nachteile

Although it is very rare, I do not see any drawbacks on the draw

Vorteile

I liked that it was fully integrated into the Gmail system. I could click on the Dragapp button and tweak the settings within Gmail. I liked the advertised features (if only they worked!)

Nachteile

None of the drip automations worked!
Customer support was non existent. They don't return emails or respond to questions.
If you're dissatisfied with the experience and email them to ask for a refund, they'll also ignore your email.
There's no way to cancel your subscription in the account system -- you actually have to EMAIL them to request subscription cancellation! Astounding that in 2024, this is a thing on a venture-backed Saas platform.

Vorteile

The most noticeable improvement has been opening my mail and knowing instantly what's going on at a glance, which frees resources in my mind (peace of mind, what a treasure!)

Besides that, I use the GTD method to organize my tasks. Every day I process my inbox following GTD's algorithm:
1. If something takes less than 2 minutes, I do it and archive the mail.
2. If I can delegate it, I do it and either archive the mail or put it in Doing, to follow it up.
3. If I want to do it, I move it to "Doing".

This is an improvement over having just a list of tasks outside of my mail, because a lot of mails don't need to become tasks in an external app, and can be managed more easily with Drag, which reduces significantly the overhead of having to create tasks and follow up somewhere else, besides avoiding having to switch between between apps (from tasks to mail, etc), simplifying my workflow and increasing my productivity.

Nachteile

I haven't found any opportunity cost so far in using Drag. I miss some functionalities, though. Mainly, I miss a way to defer mails I don't want to pay attention to now until a later date.

This functionality already exists in Google's Inbox Mail App and I need it because it's one of the steps of the GTD's algorithm I mentioned before.

Vorteile

Before Drag, my inbox was a mess. I would not have any proper method of keeping track of emails and it got to the point where things fell through the cracks which amounted to lost business. What I like most about Drag is that it resembles kanban boards that I'm familiar with in the software space and it gives me a good means to make sure that emails don't get forgotten about.

I also like how it seamlessly integrates into your email using the Chrome extension and doesn't require any additional onboarding steps. Usually, the problem with bringing on new software is that it is too laborious to integrate it into your daily routine. That's not the case with Drag. With the toggle of a button, you can switch it on and off at your discretion, as well.

Nachteile

One of my email inboxes has over 11,000 emails. I found that integrating Drag with that particular email really slowed things down when it came to website speed. This is more mismanagement on my part and it's my goal to reduce the number of emails I have in that inbox so that I can actually use Drag.

In addition, Drag doesn't currently allow you to customize the labels on the kanban board or add any additional steps. To my understanding, this is a feature that they hope to launch in the future, however.

Vorteile

Customer support was excellent in trying to assist us.

Nachteile

It simply didnt work, we lost hours watching videos they suggest, removing extenstions from Gmail that may cause conflicts and nothing suggested by their support department worked. Also its feels and behaves like a gmail folder, which feels like a bit of a waste of time and money

Vorteile

The promise is seductive, but there are a lot of usage bugs with Gmail, and administration isn't easy. Worst of all, the responsiveness is catastrophic, making it almost impossible to use on my mobile.

Nachteile

Few features really work at 100%, and responsiveness is very poor. But above all, the sales practices are very dubious, as we wished to cancel our annual subscription at the time of the transaction and here's their response:
"We can confirm your account has been cancelled. Your last billing cycle was initiated on the 3rd of February 2024 and your cancellation request was done on the 5th of February 2024, so we cannot issue a refund in this case."

It's really bad faith towards its customers and a way of taking money from them without offering any service, without any benevolence. When customer service is like this, it says a lot about the overall quality of a company, and I think it's better to work with more ethical people.

Vorteile

Drag is intuitive, easy to use, and most importantly, visual. All necessary features to turn my daily e-mail torrent into meaningful action. The first step in that process is to organize messages into a hierarchy before reviewing and assign each one. Drag does this right away by letting me sort my messages by importance, subject, whatever I want. The key is the clear visualization.

Nachteile

While a great product, Drag is still developing. At the moment, it doesn't appear to sort messages by criteria, so I am still doing that by hand. In addition, the column structure (which works great) can easily stretch past your screen real estate. This means a lot of sideways scrolling. I would like to be able to collapse columns or stack them in order to keep the action on a single screen. But I'll bet they play on making such changes in the future.

Vorteile

Drag intuitively allows us to take a plethora of email from multiple accounts that have multiple timelines expectations deliverables sort delegate and follow up without leaving our email environment. We have eliminated the use of a secondary redundant task management tool thanks to Drag.

Nachteile

This may be a Drag item or a Gmail item we would like to see the ability to identify which user on a shared item has added a specfic tag. When we have multiple people touching the same drag task it would sometimes be beneficial to be able to see the specific tags that specific users have attached. As we have team universal tags and custom user tags as part of our ability to pull and sort account information.

Vorteile

I love what it does period. I can get a great overview of my tasks and can name my columns what I need to name them. It takes the place of having to get out of Gmail to add these into different applications. Their customer support is AMAZING. I just love the direction they are heading in.

Nachteile

They have had some bugs here and there but for a new product I expect that. There is some functionality that I know they are working on adding so I am looking forward to this.

Vorteile

The functionality for Shared Inboxes & Groups is excellent. The Kanban inbox style with notes, attachments, internal tagging, and automations to auto-sort email has boosted our team's productivity massively. Our company gets a massive volume of email in our shared inboxes each day, and prior to implementing Drag, emails were sometimes lost or responses were slow. Organization and lack of automation was to blame - Drag has fixed that.

Nachteile

Though it is very rare, every so often there will be a new back-end update to Gmail which sometimes would cause Drag to glitch out. The Drag team usually anticipates these rollouts and there is no issue, but twice in the past year or so we've encountered an issue. That said, they have always fixed it very quickly, same-day.

Vorteile

I like the email templates and email sequencing. It allows me to follow up with people automatically and I can use my time very efficiently.

Nachteile

I can be a bit buggy sometimes, but the support has been very good and communicative with me in resolving issues.

Vorteile

What I enjoy the most about this software was the ability to covert my emails into a "To Do" list by priority. You'll be more motivated to complete your big tasks once you clutter is organized and you can focus on your main inbox objective for the day.

Nachteile

There is a lot of potential here. However, the extension (at least when I tried it back in Feb 2018) seems too simple. As a business owner, I was looking for something a little more robust. Overall, I feel its a very simple, clean, and a great tool to help you organize your inbox and "To-Do" list.

Vorteile

This started kind of slow. I tried the early version, and wondered "OK, what now? So it makes lists" But then with the pro version and time and poking about, I have found that it really does improve my workflow. Instead of a long line of email clamoring for my attention, now they line up efficiently i their little rooms, ready for when I am ready for them. Although I am not a big GTD user, the ability to sort emails into working, fluid categories has been a sneaking and welcome tool that has made my work much more efficient and less overwhelming.

Nachteile

Little slow to figure out how it fit my workflow. Which is not a criticism-more a process of my learning. Is there an iPad version yet?

Vorteile

many things to be honest. too much to put in details. great for businesses with large email accounts, productivity 100% time consuming

Nachteile

Dont really have any to be honest. it's awesome overall, useful, productive, time consuming and easy to use

Vorteile

This has been the biggest help for me during end of month invoice processing. Now that I have the ability to use as many rows as possible to keep organized, I have shaved at least a full eight hours off of this monthly task and I have been able to spend more time on other important items.

Nachteile

The only part of this software that I dislike, has to be that it didn't come out sooner, other than that, everything is spot on and a huge time saver and money maker!

Vorteile

I love how well the product organizes my dashboard. I work with multiple clients, so it's nice to have all the emails that are associated with one account on one dashboard.

Nachteile

It's a bit slow. I have to wait for about 5-10 seconds for a new email, which I know many of partners would have major problems with.

Vorteile

Easy to use simple for setting and good features and functionality. People with different experiences understood quickly anything.

Nachteile

On the first stage of the app, you miss some emails, obviously, for were a beta stage. Maybe need a quickly disable/enable shortcut for return to others emails whom not necesssry put into App.

Vorteile

Kanban is a great visual for planning and knocking out email in an agile way. Drag is a must for me and my team. The staff at Drag are working hard to continuously add new features at a fast pace. Keep it up Drag!

Nachteile

Nothing! We absolutely love this product. I would love to see a mobile app if possible. This would provide the ability to crush email on the fly!

Vorteile

Pros: I finally have a system that I can use that consistently gets better.
The ease of use and the ability to make adjustments is extremely helpful. I have not seen any barriers to my productivity.

Nachteile

There was a bit of a learning curve for me. Fortunately, I was able to make adjustments to fit with my style.

Vorteile

The paradigm change of approaching emails as tasks in a kanban board . I like I can create my own workflow, adapted to my way of thinking. Sharing the email inbox with colleagues is also great

Nachteile

The fact that it only works in gmail is a bit of a turn down since not everyone likes or can use gmail.

Vorteile

We use departmental or team emails, this app helps everything be kept in order and know exactly where are projects, leads etc stand. Love it.

Nachteile

Nothing I found so far, works as expected. Need support for shift advanced email app, or maybe I'm not setting it up right.

Vorteile

Kanban layout
Drag and drop of cards
Drag on/off switch
Offers a way to streamline working through Inbox messages. Effective in saving time in sorting correspondence vs. to-do/action items

Nachteile

Need option to remove 'Add Column'.
Column width adjustment.
Autoassign to column based on label.
More options for Archive - remove/add labels, maybe more insight on what is processed, add a rule editor for Archive action.
Larger card view of msg or hover preview, I must open email fully to decide where to drag it.
I see message reply in a card but opening that card opens the original message, not the reply displayed on the card (bug?).

Vorteile

Ease of use
Drag and drop functionality
Very good for organizing email
Works extremely well with google business accounts

Nachteile

Mobile interface is not as good as the desktop interface
Struggles to load when data bandwidth is low

Vorteile

The integration direct into gmail is one of that missing pieces with a lot of the plugin apps out there. the Drag Pro team sharing solution gave us a simple to implement, almost built-in, solution staff could use and understand from day one. This is helping us organize our team task and followup responsibilities and service our customers more efficiently.

Nachteile

I use to use a app on my Mac that pull all my gmail accounts into one view, it doesn't work will drag but that's a small price to pay for the efficiencies Drag brings to the table. Would love to see a mobile solution designed around my Drag Inbox.

Vorteile

They are helpful before they sell you access.

Nachteile

I was scammed by DRAGAPP.COM LIMITED ([sensitive content hidden])

A year ago, I purchased test access to their tool. It cost me $160.80.

During the purchase, there is no checkbox to confirm the regulations or consent to data processing.

Despite this, after a year of having the card connected, the company billed me $384.

Additionally, the tool does not have the ability to unlink card data, you had to write to them in the form to do so.

I am concerned whether my payment card details have been stolen by the company and I have been defrauded of $384.

Vorteile

The software itself was ok but ultimately I decided not to carry on with it.

Nachteile

Buyers beware. My initial purchase was for a year upfront. After a few months I stopped using the software.... all fine. I did the trial, and thought I could get some use from it. Unfortunately that wasn't the case so I was not minded to renew. 12 months down and I get an email stating I have subscribed for another year with invoice details. Obviously I did not want this to happen, and what with watching my events business go up in flames thanks to Covid and all the implications that brings, the renewal date had sailed passed me. As soon as I got the email, I got in touch with support for a refund on the product as its no longer needed. Sadly, they have taken the money and are refusing a refund. No remorse, no sympathy. Utterly reprehensible.

Vorteile

Drag has had a huge impact on mine and the teams' daily activity. It has meant we can remove tools which were contributing to a hefty sales stack and we will now use Drag and it's features to manage:

- Sales
- Customer Support
- Project Management

As fantastic as the product is, a big big win for me has been how responsive the team is. Not once have I experienced Customer Support like I do with Drag.

Nachteile

No big complaints from me. The team works hard to resolve any bugs and communicate this with me as a user.

Vorteile

What I like most about Drag is how it made my life much easier, and allowed me to become way more efficient and productive than what I was in my pre-Drag life.
Bring able to organize my e-mails / tasks in different categories, in a SUPER visual friendly way, helps to me better focus in my priorities, keep track of my to-dos (completed and to be completed), and save a lot of time.

Nachteile

For work reasons I have to use both Gmail and Outlook accounts, and unfortunately I cannot yet sue Drag in my Outlook. But my understanding is that it is in the plans of the developers to extend the functionality to Outlook at some point.

Vorteile

Keeping me organized is a challenge and a necessary evil. I work for 8 different companies and have my own business. All of it needs organized quick, easy, and in a visually recognizable way. Drag does all of that ane more. Dragging cards/information from one place to another without having to learn lots of steps and organizing my inbox in a visual way has helped my organization.

Nachteile

It doesn't have all of the integrations I would like (yet), so I can't use it to my personal maximum choice of integration with other software I use daily.

Vorteile

I like that it allows me to create order out my inbox in a more robust way than just tags or folders and can be set up in a flow for the way that I work. My Inbox can get pretty unruly, so to have a tool that integrates into gmail and allows me to handle things where I spend most of my time is fantastic. It really takes the Gmail experience up to the next level.

Nachteile

I wish there was a mobile app so that I could carry the experience across my work environments, but I am assuming this is in the works and will be made available in the not too distant future.

Vorteile

i love that it allows you to segregate your emails into columns/boxes per category. I have a lot of emails everyday and having it in categories makes working easier. The segregated result saves you time from looking for emails that you need or avoiding opening emails that I have already worked on.

It has made the email more clutter-free, work efficiently in the morning and less cramming on those important tasks that sometimes gets lost on the influx of everyday emails.

The app is also very accessible to users since it is already part of the chrome extension . You download it then voila! an organized email in an instant, everyday. The best part is that it can be categorized the way you do on planners: to do list, work -in-progress and done section.

I am particular with mute designs. This app offers a very minimalist design which is easy on the eyes. It is also simple and easy to navigate that you don't need a walk-through. You can figure it out on your own.

Nachteile

It would be a good input if the colors of the border can be changed. Also, the current version is only web version. It would be a better deal if there is a mobile version.

It only works with chrome.

Vorteile

Light-weighted. Simple but great tool to manage your emails as "to do list" and prioritize tasks. You can turn in on/off on a click of a button.

Nachteile

As it is a fairly new software, some features some bugs appear here and there (nothing major) and some features are still in development.

Vorteile

Really love the how organised my inbox has become after installing the drag app. I can get a clear idea of the tasks that I need to work on and I no longer need to do double data entry like I used to. The UI is nice and clean too. New and great features are added often.

Nachteile

nothing at this point in time, I have had issues with some things in the past, but they have all be fixed with this latest version. And when I have had issues, the support team are friendly and reliable and they respond quickly.

Vorteile

Great user interface and fairly intuitive tool. Looks really clean and well built. Quick load times.

Nachteile

I like to filter and archive emails A LOT. Annoyingly if you archive an email it disappears from the Kanban if you haven't asked support to switch this feature off. This was not clear and frustrated me, hence the switch to something helse.

Vorteile

It really does look and feel like Trello. I've tried using the Multiple Inbox feature in Gmail but it's too glitchy and emails get lost. Drag is awesome because I can customize the columns and easily drag the messages to the appropriate places! And it still works with other extensions that I use and need, like Streak and Hubspot. Thank you!

Nachteile

Right now, the only thing is that the text at the bottom of my Gmail page is white and hard to read. It isn't as though I need to see what my storage capacity is, but I do wish it could be customized a little more (Drag customer service is awesome and said this was something that's being worked on!)

Vorteile

It is a SUPER product for the single person business - where emailing can be a really huge burden.
Gives basic CRM functionality - enough for a single business person or small team.
Gives a clear overview of email for easy management.
Track emails as To-Dos. Easily keep track of follow ups & tasks based on emails.

Nachteile

Hard to manage multiple emails - say shifting 20 emails from New to InProgress
Can be slow to load (but getting better)
I'd like better Dragg functionality within each mail so I don't need to go to inbox for each one.

Vorteile

very useful for teamwork and facilitates the management of e-mails. its interface is very practical for the follow-up of our tasks

Nachteile

there have been no complications since I started using drag

Vorteile

I have emails that I need to keep unread in my inbox until I am ready to review the information. Sometimes takes up to a week so having multiple columns to organize the different subjects has been great. This way the emails I need don't get pushed down the list and forgotten.

Nachteile

It does take a little longer to load than without. I am also using another extension inside Gmail so using both is likely causing some minor speed issues. Once I have it open it doesn't seem to affect it too much however, and I tend to leave my email open all day so not overly worried about it.

Vorteile

most of all i likes push notifications with true names of readers and letter topics
- minimalistic design design
- easy of use - pick it to letter in 1 ckick

Nachteile

nothing, i think it's small tool do it functions well. but the newsletters quantity is too much )))

Vorteile

Simplify the creation and daily management of my mailing list as a backlog stream in a kanban card in which you can see the general trend at a glance.

Nachteile

In Chrome, it is slow to load or refresh the page if there are many pending emails. It is inconvenient to scroll the page.

Vorteile

Drag and drop. As easy as that! This made to very easy to use the tool! Its very intuitive and therefore makes it less overwhelming to use.

Nachteile

Color customization limitations. I wish I could add more colours to it and change its look better. The idea is to be able to change it as per my mood.

Vorteile

With Drag App my inbox looks very organized and email prioritization got a new level. With Drag I am always up to date both with new and old emails. Very useful add-on!!!

Nachteile

Sometimes it is in conflict with other add-ons that can cause bugging of Drag, but it does not happen often.

Vorteile

The idea to aggregate everything under one UI is great.
Once you understand how it works, you really save time and keep track of your messages and actions

Nachteile

UI is still a bit cluttered but there's so many features it's probably a challenge to keep it simple.

Vorteile

makes my Gmail even better, it makes easier to organize task and allows you to share the inbox with the team, looking forward to an integration with zipper

Nachteile

none really, it works with a new Gmail interface, it takes a bit of time to learn but it's very useful

Vorteile

DragApp helps me when I was used Gmail very frequently to organize thinks that I need to finish. I practically used it as a task management tool.

Nachteile

Very aggressive drip campaigns during promo periods. In some period promo e-mails came very intensively.

Vorteile

I love how I can organinse my own categories, I use:
- IN
- OUT
- SHAKE IT ALL ABOUT

When I have done shaking it all about I can switch it off easily. So I can return to procrastination mode. The team at Drag are helpful and keen to make their product work which is also a plus.

Nachteile

I stupidly told my co-workers and now I cannot pretent to have missed an email ... I have dealt with this to a degree by faining eccentricities but I am not sure how long they will fall for it.

Vorteile

The user experience wasted a lot of time with multiple steps to get a simple task done.

Nachteile

Unprofessional and their customer support was extremely unprofessional.

Vorteile

The best feature of this app is the ability to place emails into specific to do lists. I like that I can have my emails in columns that define how I wish to deal with them

Nachteile

To be honest, it took some getting used to. I find for a while trying to get a good grasp on how best to organize my inbox. But m now I feel like a Drag pro!

Vorteile

Makes organizing and prioritizing emails and tasks so much easier. This been a life saver for my work emails. It's reduced missed email tasks that get lost in an overfull inbox and I don't snooze them away forever like with other apps.

Nachteile

There's a few glitches and bugs, but they're working on them. It's not perfect, but they seem to be trying to fix things quickly. They're also really open about the product roadmap which makes any issues you have less of an issue because you can see when they're bing worked on.