SmarterQueue

Vorteile

It's not only super-easy to use, but when I have a problem, customer service is phenomenal. Consistently excellent. Great value.

Nachteile

I wish IG stories posted automatically, but it's probably out of their hands. Wish I could post to personal profile as well as business profile. Looking forward to Threads being available.

Vorteile

The customer service is phenomenal! The team schedules a meeting to onboard you and checks in periodically to make helpful suggestions and provide additional training, if needed.

Nachteile

It's not easy to reorder posts. That's my only real complaint. The team is aware of this and working on a solution.

Vorteile

Great software with intersting features that help you scheudle posts in a more creative way - especailly the evergreen posts

Nachteile

Content cannot be hosted and the push to phone notifications resize your videos making them grainy and not publishable on instagram. Text is blurry, visuals are blurry - we could not use it at all.

Vorteile

Everything about SmarterQueue makes running out social media accounts easier. It’s simple to use but flexible. We love the ability to curate content, automate our own post publishing, and create variations for repeated posts.

Nachteile

The new AI intervention is clunky but we’re all learning how to work with LLMs.

Vorteile

The tool is easy to use. Ideal for self-employed, non-profit / small organisations, clubs and small businesses that want to have a professional social media management despite a small budget. Even in the free version, the most important and basic features are available. I also like the feature "Recycling" which allows to automatically re-publish a certain post during a certain period of time. Ideal to run special campaigns.

Nachteile

Each post must be assigned to a category. This category then defines the schedule. For certain industries this may be a helpful feature. However, I do not understand why assigning a category is mandatory. I would appreciate this feature to be optional.

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Gründe für den Wechsel zu SmarterQueue

Vorteile

I love the analytics and the detail that it goes into within the required target markets

Nachteile

At the moment, I feel that all the available options work for me without any improvement

Vorteile

I find the UI very intuitive and having my library of graphics available as well as the choice to use my Canva account directly from it.

Nachteile

There have been some glitches with posting to my Facebook page and groups, however, I haven't had a problem for a couple of months now. Therefore, I don't have any cons.

Vorteile

Because I handle all of the social media and marketing tasks on my own, being able to schedule posts and easily see my calendar and adjust posting times, notice gaps in types of content, and see when I may be posting too much is a life saver. There have also been times when I needed to delete scheduled posts and go back and see when certain posts published in order to delete them.

Nachteile

It would be nice if it was easier to schedule posts to multiple platforms but be able to vary the media for each platform in order to better optimize image sizes for each.

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Gründe für den Wechsel zu SmarterQueue

Vorteile

SmarterQueue is my favorite time-saver. I manage multiple accounts across several platforms, and I need this for my sanity. The option to schedule re-posts on evergreen content is the best. Just set it and forget it!

Nachteile

SmarterQueue used to have different tiered payment options. For smaller options, there was a $39.99 option. Now it starts at $79.99. Which is not a problem when you have many accounts. But now that Twitter is no longer an option, quite a few of my profiles won't be available to schedule posts.

Vorteile

I LOVE the evergreen scheduling. I love being able to upload a multitude of graphics and text variations and then setting and "forgetting" it. It's really the biggest draw for me. I love being able to set up a posting schedule and adding new content as it comes up.

Nachteile

So far the only thing I don't "love" is the setting up and scheduling one-off posts...but its only a minor inconvenience and putzy in the program.

Vorteile

Gosh. I've been in business over 2 and a half years. Don't ask me how many times I've posted any kind of marketing in that time. It was so few and far between that I don't even remember. Part of my struggle is getting focused enough to put something together. Again. And again. And again... You get it, I'm sure. With SmarterQueue, I can sit down for a few hours and hash out multiple posts on multiple platforms and KNOW my message is being shared. It's such a great tool to have at my fingertips! The images provided to search through, the chatgpt help to tweak the wording, and the ability to schedule and/or rotate a post... All genius options! I love it!

Nachteile

The only drawback is that I still have to come up with the content. Ha! But if I wanted someone else to do that, I'd hire a marketing company. Can't beat SmarterQueue's easy platform to put together simple posts!

Vorteile

It saves us a ton of time and allows us to post to multiple accounts and platforms all at once, with measurable metrics.

Nachteile

It would be amazing to be be able to edit posts that have been scheduled in one edit, when you make a post to multiple platforms & accounts.

Vorteile

There's too many features to list that we love but the main ones areCATEGORIESSet up categories for each type of post ie awareness days, team posts etc, then set them up as queues on a calendar so when creating a new post it automatically drops into the queue.SNIPPETSSet up batches of hashtags or client for quickly adding to posts.GRID PLANHave a look at how Instagram posts will look as part of your brand's grid and move them around prior to posting.

Nachteile

Nothing really, or maybe the good far outweighs the bad!!

Vorteile

SmarterQueue is intuitive and easy to use. The categorised posts in the posting plan are easy to move around, and being able to see my Instagram feed in advance means I can align our posts correctly. The feature to recycle posts and vary media is great for queuing up posts for the week with some of our consistent content. The analytics are easy to view, and are great for informing our future posting.

Nachteile

I would like to be able to create a varied post on multiple platforms without the software forcing me to put a hyperlink in the Instagram caption (if there is one on other platforms). Instagram has never been able to have hyperlinks in caption! But it is not too hard to just edit the caption once it has posted. I would also like the Instagram preview grid to show evergreen/varied media posts past the first edition.

Vorteile

Having all my profiles in one place is great, with lots of functionality including scheduling, evergreen posts, and insights.

Nachteile

I wish it was cheaper to have more profiles on the account

Vorteile

The main reason I chose this software is the option to recycle evergreen posts, which is perfect for my business. The interface is super-easy to use, changing things up is also very easy, it feels a lot 'newer' in terms of interface and features compared to products like Hootsuite which don't seem to have changed much in years and feel clunky and complicated. I like the recent addition of the Instagram grid also, a big plus for me is that it's very easy to bulk upload from a .csv, and customer service is responsive.

Nachteile

I think that the bulk post uploader should be available on all plans, I think you have to get a higher tier plan to be able to do this currently. I would have signed up for a year if the bulk uploader was available on all plans as I really like the software, but that feature is something I will only use once every few months, so it doesn't make sense for me to pay for it all the time.

Vorteile

Quite intuitive for setup and operation, and color coding really helps to get a "big picture" view. Probably one of the easiest marketing automation software packages I've ever used in terms of setup. Easy to navigate, especially for those who aren't tech savvy. Customer service is actually from real human beings and compared to other providers, they are very responsive, and accommodating - possibly one of the better customer service teams out of all of our many software providers!

Nachteile

Big gaps still exist whilst this product is still presumably being developed. Eg: no way to easily see a day or week calendar on one screen if you're posting 24/7. Eg: no way to easily see your own library of content so you'll have to either search manually, and/or run your own spreadsheet map in parallel. Eg: no way to mass update posts that are being used across multiple social media accounts

In Betracht gezogene Alternativen

Vorteile

Automated scheduling is saving me a ton of time each week that I used to spend on scheduling social media posts. I love that posts can be recycled and you can include variations of the same post to cycle through so it doesn't appear to be a copy/paste post each time it's posted.

Nachteile

I would like to see the ability to select thumbnails for video posts, right now this is not an option. I would also like to see better integration for Instagram and be able to add a link in the bio since links are not supported within the IG post itself.

Vorteile

I love that smarter queue saves me time. Social media is one less thing to worry about.

Nachteile

Not being able to schedule stories is a bit of a pain as this is where we want to expand next.

Vorteile

SmarterQueue is fairly easy to use, once you get your head around setting up your posting plan and how the queuing system works. It is brilliant for reposting successful content as it shows you which posts performed best, so all you need to do is rinse and repeat ;)

Nachteile

I wish I could have more profiles for the price I pay each month. I only have 5 clients, but each client has a presence on anywhere between 1-4 social media platforms. I would also like to add team members with their own login to my account. So if I expand my business they can help me manage my content. I also wish you could add GIFS and multiple images to Instagram posts. Other than that, love it!

Vorteile

As a membership driven business, everyone needs their post to feel justified. SQ is the best software I’ve used that can handle this. Easy categorization, easy scheduling, etc.

Nachteile

Little bit of a pain to see already programmed posts. A few too many clicks to get to something easy.

Vorteile

I love SmarterQueue! I run three blogs and this software makes it so easy to log in to ONE place and schedule all my social media posts. I love the requeue feature and the ability to vary descriptions and images. SmarterQueue features an easy drag-drop calendar format, color coded so you can see when your social posts are scheduled. It's also great that I can schedule shares from other sources besides my blogs!

Nachteile

I wish it were easier to find a post once it is in the queue if I need to edit it.

Vorteile

I have multiple people working within our SmarterQueue account to create posts based on their area of responsibility. Each person has their own color disignation so they see how their tasks fit together to create the whole. Works beautifully!

Nachteile

IG is still a pain to upload separately when it's video.

Vorteile

I love the ease of use of the program, posting to several media platforms at the same time is genius! I look like a hero posting daily and staying in front of clients and potential clients with engaging and helpful information.

Nachteile

You have fixed all of the cons that I didn't get in years past! Way to go SmarterQueue!

Vorteile

I love how the support to make/edit content is embedded in the program to help you out. Content suggestions are fantastic; the ability to 'pull in' content from another source saves so much time, and saves us having to 'think' for ourselves on what to do.

Nachteile

There's nothing I really dont like about it. Its versatile, intuitive and functional - what's not to like?

Vorteile

SmarterQueue is saving me precious time by automating my social media posts. Now I can reuse content multiple times and spend my time engaging with customers rather than having to constantly come up with fresh content for each of my social media platforms. As a small business owner with limited time this has been invaluable!

Nachteile

Nothing! It's fantastic! The analytics are also extremely useful.

Vorteile

Tijdbesparend, automatisering, één post kunnen maken met 3 verschillende versies.

Nachteile

Toch wat zoeken, zou makkelijker zijn om in eigen taal te kunnen gebruiken. Wanneer je diagonaal leest, win je een pak tijd in je eigen taal.

Vorteile

The best part of this software is the queue. Add your content. Set your posting schedule. Let the software do the work. Spend your time elsewhere.

Nachteile

I need support for the new Threads app from Meta.

Vorteile

It is easy to use, the aftersales support is AMAZING! You are just not a number - the [sensitive content hidden] really care about you as a customer. Publishing is easily loaded and deleted if need be. Seperating your content into different flags make publishing and reading it easy. Expiration and content recycling is a huge plus!

Nachteile

Currently, all my needs and requirements for my business have been met!

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Gründe für den Wechsel zu SmarterQueue

Vorteile

SmarterQueue has been a lifesaver for me and my business. Before signing up for it, my SM content was all over the place, and I spent waaay too much time writing posts & finding hashtags, and pictures to go along with the posts. I wanted to outsource it, but anyone that I would hire wouldn't be able to write in my voice. AND I have 7 years of content! the problem was just finding it & storing it in a location that I could easily access. It has taken so much time & mental weight off my plate.

Nachteile

My images are getting a little out of control. I'd like to be able to categorize them so that I can easily search (for example) all of the quotes, or all of the images that have food, etc.

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Vorteile

I chose SQ for the ability to recycle posts and craft a theme-oriented posting schedule across multiple channels. At the time, their only competitor with similar features was more than twice the cost. Since then, SQ has added many features to make it the best tool for social media managers, while keeping their price-point low. I recommend SQ to everyone, especially small business owners who want a consistent socmed presence but don't have time to waste.

Nachteile

My only wish is for a more fully featured mobile app.

Vorteile

I'm a solopreneur, and social media was a constant demand and source of stress for me. It's my primary mode of marketing, but having to think about it every single day distracted me and stressed me out. Now I have the luxury of simply going on sm to interact with other humans, which is a much better use of my time. I populate smarterqueue a couple/few times a month and have nearly a year's worth of content in some of my categories. I LOVE that!With the help of a smarterqueue consultant (great feature, btw) I learned how to lean into campaigns when have an offer.

Nachteile

Maybe I'm doing it wrong, but editing a post is kind of a pain. Since there is no way to really "batch" an edit, it takes a long time. I DO like that it knows how to change an image or video of a single post across all the platforms, but changing text is a lot.

Vorteile

I like the ability to schedule multiple posts with a variety of different content across multiple accounts.

Nachteile

The IG integration could be easier, I’d like to be able to post similar to with twitter and LinkedIn

Vorteile

SQ changed my experience of expanding my community and managing my posts on Instagram. I have all my content set to recycle on SQ, so I no longer have to take time out of each day or week to generate new content or make sure that I post during peak times for my audience. I love that I can create categories of content and keep them on automatic— or pause when I have a special message to share or workshop to promote. SQ posts for me every day, and I get to spend my time and energy in the comments and DMs, responding to people who are helped by my content. I find that to be a more energizing and meaningful place to put my energy.

Nachteile

It’s taken time to be able to figure out how to access certain features. SQ is mostly intuitive, but not as effortless as I would like. For example, it would be nice to have an obvious button to pause publishing on the categories page instead of going to settings.

I also wish that I could set up the same post on multiple SM profiles to recycle and always have them post the same content to various profiles on the same day going forward, so that everyone who follows my different SM would receive the same content at the same time. Then I’d really be able to take advantage of the multiple profiles features.

But, hands down, SQ is the best scheduler I’ve tried!

Vorteile

I have two business Facebook accounts, a Twitter account, and an Instagram account. I HATED running my social media pages and found it to be time-consuming and tedious. SQ makes it so much easier... I can schedule an entire week's worth of posts on all four pages in less than an hour.

Nachteile

A few features I wish it had:
• Branding on Facebook
• Finding business tags on Twitter and Instagram (easy to do on Facebook, but not the others)
• Better hashtag search
• Direct share of Facebook posts in the find stuff to share section... it shares the image and text but not as if I share the post directly from Facebook.

Occasionally one of my Facebook posts fails but this may be a Facebook issue, not a SQ issue. I get an immediate email notification; it would be helpful if I got an app notification too.

Vorteile

As I was developing my business, I realized I needed a way to stay connected on social. The problem was, it soon became overwhelming. There are so many different platforms, posting content regularly could take up most of the week! Then my very WISE life coach alluded to this software and I checked it out...and it is the BEST!! I can sit down and spend a few hours on the weekend, and have all the social media for the month scheduled in a matter of a few hours. Or I can schedule it daily, on my time, to post whenever I choose over the next day or two. SmarterQueue puts me completely in charge of when, where and HOW I post!

Nachteile

The only "flaw" is with Instagram integration. It's not really the fault of SmarterQueue. Instead of direct posting, Instagram must send permission to post, and once I "OK" it, the post goes through. "First world problems!" LOL. Also, every now and then, a profile will "disconnect" and must be reconnected. Again, not a big deal. And it's usually "operator error" because I did something wonky on a social media account. (Example: Pinterest decided to ban me, but after I appealed, reinstated me, because I was actually NOT spamming their site! :-) Due to that, I had to reconnect my Pinterest profile to SmarterQueue.) No real complaints overall. this is probably the most valuable software I use, because it buys me my time back!

Vorteile

I love the variations on posts for text, images and by platform. That, along with the categories and that smarterqueue posts for you on multiple platforms, means that content creation across multiple platforms is quick and easy.

Nachteile

It took a while to set it all up and add evergreen content so I spent most of the free trial adding content to it before I unpaused the queue to start actually posting the content. It took me a little while to decide how best to use the categories for my business but once I'd worked out what would be best for me, it was easy to use.

Vorteile

Smarterqueue has been an amazing new tool for our business. Being able to recycle evergreen posts and have a single repository of content that I can resurface at any time is amazing!
Integration was very easy. Uploaded hundreds of blog posts via csv in less than 10 minutes!!

Nachteile

Like any platform, it's not always going to have absolutely everything you need, but I reckon Smarterqueue is close to having almost everything I need to make social media scheduling a breeze.
The features I'd like to see are:
- Less toggling between 'Queue' and 'Posting Plan' to get posts in the order I would like them
- The ability to view my queued posts on a calendar view (like in the posting plan)
- Would be good if it prompted me with the best posting times as I am posting

Vorteile

The automation of posting schedules and ease with which new posts are created absolutely rock. I can't say enough about how streamlined everything is. It was easy to learn and is a blast to use. I love this software!

Nachteile

There isn't presently a way to hide or delete previously accessed images. This makes it very important to only upload images that are vetted... no spelling issues, formatting concerns, etc. within the pictures!

It would be wonderful if we could personally delete or hide images so that only Evergreen images display in the image search. This way, if we have an image that has been updated, we don't accidentally choose the old one. For now, my suggestion is to 1) be very discerning about which images are used or simply clicked on, and 2) only upload content after vetting.

Vorteile

Okay, so this software isn't the most glamourous, fancy AI thing in the world, but it IS a fantastic example of a smart but simple solution to a problem that every single marketer experiences. The need for consistency in social posting is a fundamental of any marketing strategy these days but it's also time consuming. As a sole charge marketer I seldom have time to do the crucial parts of my job - let alone the 'should probably do that' kind of tasks like making social posts every week.

It has been a massive weight off my shoulders to know that posts are in the queue and that they'll recycle when we run out. It's also a good motivator to get new content in there, because I know that it won't take me long to chuck a few new posts into each category. The posting schedule is an elegant solution as it removes one of the decisions I need to make when adding in new content - because I've already made that decision. None of the usual "oh no, I accidentally scheduled two Linkedin posts within five minutes of each other" hand wringing that I've tussled with in the past.

Long story short, this product will actually save you time in the way that other schedulers say they will. Sure, there are some tradeoffs, but if you don't have a dedicated social media person at your organisation, this product WILL change your life.

Nachteile

There are limitations to the queue approach but the tradeoffs are generally worth it. There are some standard features that are missing and/or in development. But the roadmap and ability to vote on features goes a long way to making this feel less of an issue. The biggest dilemma is the lack of users within one account and the interface to review drafts. It just makes the approval process a little more clunky than it is in other programs I have used (like Sprout for example). That said, the amount of time I spend doing this is still less than it would take me to manually schedule the same volume of posts, so it's a net positive.

Other little niggles are things like having to use the same image when editing posts for different networks - you have to change once they are drafts or in the queue to get the right ratios for each network. The Bit.ly integration and embedded UTM parameters are great - when you want a bit.ly link. There are a bunch of times that you might want a visible URL in a post (esp for Insta) and the automatic change to a bit.ly link has caused me a mild amount of frustration a few times.

I include these not because they're big issues, but to be clear that it's not perfect, but that's the level of frustration I've experienced. Pretty minor in the scheme of things.

Vorteile

I liked 3 things in particular - evergreen posts - so I can organise certain posts and set and forget (for years if I want); variations on evergreen posts - I haven't seen another product that does this, it means that my evergreen posts aren't so obvious (if I set 4 variations on text and 3 images and set up 3 months of posts then my post won't actually exactly repeat for 3 years); the third feature is the ability to pull previous posts or set up posts from my blogs - this allowed me to actually reuse the 3 years of post I have already spent time on and get more value from them.

Nachteile

I would love it to do instagram story and instagram reel automatic posting. I don't want to be doing mobile posting. But I believe they are working on that.

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Warum SmarterQueue gewählt wurde

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Vorteile

SmarterQueue is easy to use & I have found it very helpful for my business. It helps me organise social media posts and plan ahead. I would not hesitate to strongly recommend this for anyone with a small business who wants to reach out & shout out about their products.

Nachteile

There is nothing I have every found that I do not like about SmarterQueue because it is easy & straight forward to use and makes planning simple & fun!

Vorteile

Once I got my content uploaded, organized into categories, and set up my posting plan (which I easily switch up as needed), things were smooth-sailing. I take time each Monday to review my queue for the week and adjust for current marketing but then it’s set to rinse and repeat. Definitely my favourite business related purchase in years.

Nachteile

I had issues when I was connected to bitly so I unlinked them. Unfortunately this also impacted my ability to use stats.

Vorteile

I have used Later and Hootsuite before coming across SmarterQue and it is the BEST content scheduler I have used. It is easy to plan content and there are so many other features for creating content I haven't used yet.

It was the best priced for the amount of accounts I run and I love that you can customise your package.

Nachteile

The only fault with SmarterQue is tagging other accounts in the captions. Sometimes it doesn't work and when @ tagging account they won't pop up. This can get frustrating!

Vorteile

SmarterQueue allows me to set up my social media posts in different categories and then automatically re-queues them when all the posts have been used—a perfect option for "evergreen" social media posts, so I don't have to constantly rebuild the wheel. Smarterqueue posts directly onto my social media of choice based on a weekly schedule I set up and can change at any time.

My only job is keeping the coffers filled with content that I find or build myself. But I can do that as I have time. Smarterqueue has tools to help find content, but I haven't utilized that feature yet.

I love that Smarterqueue allows me to see by week or month all posts I have scheduled. With one quick glance (because thumbnails of the upcoming posts are included in their weekly & monthly views) I can see if any of my scheduled post are problematic and then change them.

Nachteile

I would love for there to be an option beyond just the weekly posting plan. For example, once-a-month or special days. (ie, if I know that on the first day of every month I want to post about my "book of the month" it would be nice to be able to set that up through SmarterQueue. Or if I know I want to make posts on holidays or anniversary dates, it would be nice to be able to set that up ahead of time also)

Similarly, the ability to pause certain dates from the regular queue. Provide the option that the regular queue posts are paused when the above once-a-month or special dates posts are posting.

Vorteile

I feel that the way I can write one piece and then use the editorial function to simply adapt to each of the social media channels is most useful. Also the scheduling and applying dates to evergreen content helps a lot.

Nachteile

Some aspects of the analytics by being graphical to me sometimes confuses when looking at comparisons of best release times vs most activity...but that's probably just related to my lack of time and training.

Vorteile

That I can schedule across all my social media platforms saves to much time and helps me ensure that my strategy is cohesive amongst all platforms. ALSO...customer service is fantastic!

Nachteile

I know the software is relatively new, and they are making tweaks constantly.

Vorteile

SmarterQueue is, in a nutshell, smarter than any scheduler I researched or considered working with.
I've been using it for months and I keep discovering new possibilities and love it even more.
Social media management is just a part of my job and the need to be creative and produce a lot of content for several platforms can be demanding. A "smart scheduler" like this not only eases the job but makes it more fun and allows more creativity, and (importantly) helps me make smarter and better-informed choices.

Nachteile

Can't think about cons. Integration is made easy, and so far I haven't encountered any problems with any aspect of working with the scheduler, options make me feel I use more than would in other environments.
I trust it.

Vorteile

That once I learned it , it is easy to navigate. I like being able to create posts and getting post ideas as well.

Nachteile

In the posting plan feature, the month comes up and all the scheduled posts show. But I wish that there was a better way to see what the post actually is rather then just the icon showing which media it will be displayed in.

Vorteile

Easy to use hosting tool that supports me to schedule, track and recycle posts in multiple social media platforms.

Nachteile

Higher price than other options but worth it.