QuestionPro – Bewertungsseite 5

Vorteile

It was so easy to create and deploy our first survey. Their customer support is amazing. The sales and support team really care about the success of our non-profit. We are grateful for the non-profit status account they have given us. QuestionPro is helping us meet our goals of service to the greater Scott Valley communities in beautiful Siskiyou County.

Nachteile

Honestly, there is nothing to say here. Possibly improving the reports functions.

Vorteile

Question pro is well good name for collecting real data from authentic and reliable people 's. I am not directly experienced with question pro, when we do survey task through time buck, ysense, etc. Question pro survey also completed. So i did survey of question pro. It is very good data collecting brand. They are updated with new ai technology.

Nachteile

Some repeating questions may be irritating me otherwise it is good

Vorteile

The skip logic is amazing and the non-profit pricing (free under certain conditions) is great.

Nachteile

Very little. It's a robust software. If there are issues support is rather quick.

Vorteile

It is very functional and has all the types of questions that I need in my work, and I can export results to PowerPoint!

Nachteile

Don't really like anything least. It's great software and I don't have anything that I don't like about it.

Vorteile

The product is easy to use, cost-effective allows for branding and works well. It meets all of our needs and more! There is also great customer service.

Nachteile

Importing surveys hasn't worked well for us but it could be I have not imported the data correctly.

Vorteile

QuestionPro is our favorite tool for conducting online surveys. Getting started with QuestionPro is very easy and doesn't require much technical skills. QuestionPro has a very simple and easy to understand user interface in which all the tools are very well placed.
It doesn't take much time to setup a basic survey with a Welcome and Thank You page. To make the surveys look more professional, we can customize every page with the features available in QuestionPro. We can add Multiple Choices to the questions in our survey. We have an option to add images that can be chosen as 'answer' to a question in our survey. We can also use various Graphical Ratings to add ratings like Thumbs Up or Down, Smiley Ratings and Star Ratings.
To make the survey look even more professional, we can fill it with widgets like Maps, Date and Time etc. We can also add time limits to our survey by adding a Timer.
Another best thing about QuestionPro is that we can do Survey Analysis which helps in analyzing data like survey taker's location, interest and the Time and Date when they started answering the survey.

Nachteile

QuestionPro is so far the best survey tool for us but they should do something about the pricing. Some necessary features are exclusive to its Paid version which is a little bit costlier. Other than the pricing factor, there's nothing that we dislike about QuestionPro.

Vorteile

My non-profit uses QuestionPro for all of its survey as well as a request for proposal process each year. We have found its features in terms of question types, branching, skip logic, reporting, etc. very robust and also easy to use. They offer a wealth of question types the really open up the possibilities in terms of survey question types and also application options (i.e., submitting files). Would highly recommend.

Nachteile

QuestionPro could improve upon its dashboard options for reporting results internally. It would be nice, for example, to more easily be able to slice the data by demographic question responses (it's possible but not user friendly enough for not technical team members to use).

Vorteile

I am SO grateful that there is a nonprofit version of this tool. Our attempts to use other survey platforms to meet our needs were unsuccessful. QuestionPro meets every one of our needs, on top of being incredibly economical!

Nachteile

The only thing I dislike is having to annually renew without being reminded to do so. If I don't log into the platform on time, then our account is temporarily closed. I would prefer to receive an email or some other proactive notification to renew.

Vorteile

Nothing - while the product has a lot of potential (I can see lots of smart solutions and ideas), the low stability, low efficiency, and countless bugs kill it all.

Nachteile

Very low efficiency, very low reliability, many bugs. I've been using QuestionPro for 9 months now and I can count many issues: not possible to login, not possible to upload databases, bugs not allowing respondents to close the study, the system does not allow to perform multiple tasks at once. I could count more and more... Definitely, it is not a system for professionals.

Vorteile

A primeira vez que utilizamos o QuestionPro em 2014 em uma pesquisa nacional com múltiplos públicos foi porque seus recursos eram superiores – particularmente, existia um tipo de pergunta que não era possível nos concorrentes. Além disso, os recursos para fazer listas, acompanhar as respostas e enviar lembretes era muito amigável e fácil de utilizar. Desde então, é nossa ferramenta preferida. Pesquisas mais longas são mais fáceis de administrar em plataformas de pesquisa profissionais. Também é útil ter o histórico das pesquisas em um único lugar, e os modelos ajudam a ganhar produtividade.

Nachteile

Não é exatamente um ponto fraco, mas é uma informação complementar. Sou também professor universitário, e recomento aos meus alunos que utilizem esta ferramenta desde que possui uma versão gratuita. Por ser menos conhecida, alguns preferem utilizar outras ferramentas mais populares que já utilizaram. Muitas vezes, estas ferramentas populares não provêm os recursos mais adequados para a pesquisa específica, além de não ter recursos de acompanhamento de respostas. É necessário apresentar o produto para que eles se sintam mais à vontade, alguns se sentem “intimidados” por uma ferramenta mais “profissional”. Considero importante o domínio de ferramentas mais poderosas de pesquisa, é o que separa os amadores dos profissionais.

Vorteile

The technical and customer support is unsurpassed. You can live chat, email, and/or call the support team and get rapid, thorough responses and assistance. They are incredible.
Although the system has complex scripts and features (which means the system does ALL the work for you), the system is still extremely user-friendly.
Data analytics and reporting is a breeze.
QuestionPro is very versatile, and continue to progress and be innovative.
The system is designed with the end-user (administrators and survey takers) in mind.

Nachteile

This may seem unrealistic, but I have no issues with the software or the company.

Vorteile

We have used QuestionPro exclusively as a survey tool for program participants to evaluate a class or webinar they attended. The features are simple to use once you have things set up, and sharing the survey results with others works very well. As a small nonprofit, we appreciate QuestionPro offering an option that fits our budget to capture a lot of helpful data to measure program success.

Nachteile

Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something that was previously easy to do.

In Betracht gezogene Alternativen

Warum QuestionPro gewählt wurde

Zuvor genutzte Software

Vorteile

The QuestionPro Survey Builder is quick to learn and easy to use to create surveys and polls. It enables logic and branching to be built in to questions to collect richer data. Reporting and Analytics functions allow data and to be collated and downloaded quickly and then shared in a well-formatted PDF report.

Nachteile

The Data Export functions enable results to be downloaded as a PDF report (which works well and looks great) or an Excel or Word report (which do not appear to capture all of the downloadable data and also don't look as polished as the PDF reports).

Vorteile

Our small nonprofit team enjoys having access to a full featured, very robust software. QuestionPro has graciously allowed us to use it pro bono. Through the surveys, we are able to determine what is working for our clients and why. We can refine our Resilience products so that they meet the needs of our clients.

Nachteile

There are many features that we don't use, but we look forward to expanding and then being able to use them.

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Vorteile

The QuestionPro system is simple and robust and allows novice survey makers to collect vast sums of data efficiently

Nachteile

It will take some time to learn how to navigate the survey building tools, but you will get used to it and appreciate all that QuestionPro has to offer.

Vorteile

• QuestionPro allows for more responses – 1,000 responses per survey with unlimited surveys.
• QuestionPro has a full basic plan for free.
• QuestionPro allows use of a logo for free.
• QuestionPro allows a custom thank-you page. QuestionPro also has Advanced License options for Automatic Redirect, Review/Print, Forward to a Friend, and a few other options.
• QuestionPro has the option to send a thank-you email to the participant.
• QuestionPro allows 25 question types for free.
• QuestionPro allows custom variable mapping for free.
• QuestionPro allows us to export raw data into an Excel Spreadsheet for free, as well as charts into either MS Excel or MS Word
• QuestionPro has a really impressive analytics dashboard that breaks down responses by question, tells us where people are taking the survey from, the average time it takes people to complete the survey, and indicates how many people have: viewed the survey, completed the survey, and dropped out of the survey.
• QuestionPro has Data Filters and Trend Report functions.
• QuestionPro has separate tabs for free and advanced options

Nachteile

• QuestionPro only has two survey types: all questions on one page, and one question at a time.
• QuestionPro only has one available “Accessible” appearance themes for free.
• QuestionPro does not send a notification when there are new responses for free, and does not allow you to add other recipients to receive the Daily Summary.

Vorteile

It is very easy to use, while it has all the important features to conduct quality surveys. The analytics are also very precise.

Nachteile

It is a little bit pricey compared to the competitors.

Vorteile

QuestionPro has a Survey Builder that is sufficiently comprehensive for most basic needs. There are also several options to tailor how users participate in a survey such as Question Branching and Skip logic.Response Validation is particularly useful for initial user verification.

Nachteile

Reporting/Analytics in the basic package are rather minimal. However, the Data Export capabilities provide an option for doing additional analytics separately using spreadsheet software.

Vorteile

The ability to learn how to use on my own, but still has great help sections and live chat option if I was in a bind. The free trial is great and offers the meat of what you get with a basic plan. It allowed me to learn how to navigate and familiarize myself with the software and its capabilities. I was able to do an actual test survey. The survey itself was great! I was searching for a good survey software and this just crossed my path! I will recommend over and over!

Nachteile

Some areas of the software do not tell you the feature is not included in your selection tier. So you can hit a button and wonder what is happening. But then you have the great live chat and they are quick to resolve or explain. Other portions of the software like contact uploads did not upload but also did not provide me with an error message. I had two columns that were not allowed in the basic tier but it would be nice to have a pop up because I could not figure out what the issue was.

Vorteile

* Variety of useful response scales
* Good analytics

Nachteile

I recommended this tool for 5+ years to clients & students until they changed their pricing structure to either: (1) free + blizzard of ads, or (2) outrageously over-priced. They no longer offer the great mid-tiers of features & pricing. We no longer use or recommend.

Vorteile

Particularly easy to use. My staff and students have found it easy to setup and easy to understand. There is very little training involved. This saves us a lot of time. Additionally, the interface is flexible and user friendly. I really like the data analysis feature built in as well.

Nachteile

There is not much I don't like. Sometimes there can be a glitch (submit button does not appear etc) although this happens rarely.

Vorteile

User interface is alright. Basic features that are needed for market research are available within QuestionPro. The offline app has various features that help in field study

Nachteile

Very unstable tool, it crashes very often. They have tried to add various features in one tool, which is good, but have not been able to manage quality.

Vorteile

Non-profit waiver provides access to QuestionPro amazing feature set, offering non-profits incredible value.

Nachteile

As with almost any online software, some organizations (especially government agencies) block websites such as QuestionPro. We always include a pdf and allow clients to submit back to us, for staff input.

Vorteile

1. there is a month-to-month option in their pricing model. Because I am a 1 person company and infrequently have market research projects needing a survey, being able to rent the use of the software for a month or two, for any given project, is the only approach that I can afford.
2. I love the versatility of the product
3. I love the support I can get from their team in India, especially when we can do a live video connection. It's hard to get good support these days, especially if you are restricted to chat or email. I find when I need help, I need it now!

Nachteile

There are places where is automaticity, gets in the way. Example: on the project I just completed, I used a Choose Many type question. I needed a chart that would tell me how many people chose each option. The default chart shows how often each option was chosen among all the options chosen. Not really what I needed. I wasn't sure the software could even be forced to give me the kind of chart I needed. It took a lot of work but eventually the support person figured out what I needed and how to do it.

Vorteile

The product is very easy to use with many great features. It just fits in well with our organization's demands.

Nachteile

I have not encountered anything that looks like drawback in my use of the software, though not saying that it might not have but it has been great for my use.

Vorteile

QuestionPro is incredibly intuitive and easy to use and implement. I was able to figure out to use the software without any guidance.

Nachteile

Sometimes the more complicated features, like skip logic, requires a little bit of reading of the resources provided by QuestionPro.

Vorteile

The software has a very good concept as a whole, it's giving you the right and important tools for your surveys and polls, it shows the data live, you can filter it and export it to excel.
The surveys and polls creator is very user friendly and very professional, you can create some very beautiful polls and surveys.

Nachteile

- You can't color the graphs as you like, if you want to do it, you need to change it with CSS, so if you don't have the CSS knowledge, you just can't change the colors.

- To save the graphs you need to do a print screen, there's no way to export them to your computer.

- The weighting tool is broken and not calculating well.

- There were some reports during our campaign of a very slow loading times, which cause some respondents to stop respond to the poll in the middle.

- The customer service is pretty horrible and not responding, unlike what they claim, nobody answers the live chat, so if you need something very urgent, you need to call them, but it's not sure that they would solve the problem.

In Betracht gezogene Alternativen

Warum QuestionPro gewählt wurde

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Vorteile

Intuitive, simple to use and with great functionality to take the work out of data export, analysis and reporting. Being able to export raw data in various formats, or fully formed reporting in powerpoint, so quickly is a huge resource saver for us.

Nachteile

Respondent Anonymity Assurance and Rewards features require upgraded Teams license.

Vorteile

QuestionPro has so many features when building and deploying your survey and even more when you are analyzing your results. Building our surveys is easy and flexible -- with a vast array of question templates to choose from, integrated logic, and design. Deploying is also easy and they are continuing to work on improving this feature. The analysis is top-notch and appears every day to be built and developed by data scientists that work to unlock new results from your raw survey data. Most of all, however, their customer service is paramount. They are quick, friendly and accessible and always willing to listen to new ideas.

Nachteile

Deployment currently is good but not great. You can load lists, but we still have to do manual work to maintain those lists before loading and there is currently no validation of emails or audit for duplicates (of previously sent emails). The editor for the message is also very simple and you are restricted to one template. They are actively working on improving this, however.

Vorteile

The easy of creating surveys saves me time and stress.

Nachteile

The editor could have more options. Sometimes when I use the visual editor I have issues with it resizing the images to the original size instead of what I set it at in the html tag.

Vorteile

Question Pro has made it so easy to digitize all of our evaluation surveys so we can easily collect data and analyze it. We are a small nonprofit so this frees up extra time and resources. I also like the Advanced question options to streamline the look and ease of our surveys.

Nachteile

Becoming familiar with different types of questions and their functionality takes a little time, but once you work with them a bit it allows for a lot of flexibility.

Vorteile

Easy to use, usable, and fast to learn, user friendly.

Nachteile

It is very easy to use, there's no feature we are in need of.

Vorteile

We were able to embed the results from individual questions onto websites. This is a unique feature that is extremely helpful to us. While we had some technical troubles implementing that at one point, support was very responsive so that we could get it up and running.

Nachteile

We really didn't have any particular issues or missing feature concerns.

Vorteile

We needed a robust survey and research tool that could help us develop some longitudinal surveys. Many similar products were easy to use, but too simple for our needs. QuestionPro really offered a wealth of tools that we have found helpful. For professionals!

Nachteile

There are times when I wish we could aggragate the summary reports differently.

Vorteile

QuestionPro makes professional surveys easy to build and deploy.

Nachteile

It has a lot of features, so it can be overwhelming.

In Betracht gezogene Alternativen

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Vorteile

QuestionPro offers a nonprofit version that has some of their most powerful features. As a nonprofit we are always looking for software that allows us to gain insight into our impact on a tight budget.

Nachteile

QuestionPro is a very powerful software and many feature are far above what a simple survey would require. It does take a bit of time to sift through everything to find the right features for a survey.

Vorteile

QuestionPro is versatile - it's more customizable than other form options, and makes things like generating QR codes for quickly distributing surveys a breeze. If you'd like greater control over how your surveys look and behave than products like Google Forms offer, QuestionPro is worth checking out. Their support for non-profit clients is also commendable.

Nachteile

The menu for customizing which email addresses are notified when a specific survey receives responses could be easier to find.

Vorteile

Custom Survey URLs with offline response collection.It also support both audio and video.Customizable templates with real time data analyses.

Nachteile

Only downfall was it get costlier from time to time.

Vorteile

Multiple questions settings and data analytics.
Intuitive design.

Nachteile

Sometimes the country dropdown menu doesn’t work properly.

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Vorteile

Ease of use. Very rich feature set. Theming is easy and attractive. Surveys are very professional looking and powerful.

Nachteile

Would like a few more options for summarizing survey data, but otherwise no complaints.

Vorteile

The things I like most about this software: ease of use for collecting consistent information, notifications when surveys/forms are completed, ability to control access to the forms, being able to send reminders only to those who haven't completed the survey. Quick and easy to collect small pieces of information.

Nachteile

I have yet to encounter something I would like to do with QuestionPro that it won't do.

Vorteile

Questionpro has worked well for our community. It was easy to learn to use and the diversity of question types fully met our needs. The formatting of questions and interface worked well for respondents to our surveys, including the capacity to save their responses and return and complete latter.

Nachteile

We are a nonprofit that got Questionpro through Techsoup at a reduced price. We were not alerted before they discontinued their relationship with Techsoup, which meant that we didn't have access to our account in the middle of a data collection.

Vorteile

The ability to determine the number of people looking at the survey, number starting the survey, and completing it are important to assess how our report/survey is being used. The ability of segregating response is also very helpful.

Nachteile

Sometime it is not too user friendly. But the help/chat line has been responsive to my questions.

Vorteile

QuestionPro has many possibilities to collect and visualize data, and unexpectedly has also been a helpful tool for online training. It functions very well for implementing an online poll.

Nachteile

While there are many options available, it certainly needs more time to find out all possibilities, testing and a lot of practice, but since now, I have not seen anything to dislike :)

Vorteile

Easy to use. Analytics are easy to access and assess.

Nachteile

Certain types of responses don't appear in the way I would anticipate.

Nachteile

The data from this survey is completely unreliable and cannot be used for any research. We have to re-run our survey and re-contact all participants.

Vorteile

I liked the most that QuestionPro is easy to use comparing with others, also it is user friendly product. You can prepare your questions and make effective online surveys with reliable and honest results. I like using this software.

Nachteile

it has been 7 months that I am using this software, till now I did not have any problem it is really easy to use and safe software.

Vorteile

The easyness to edit surveys and the amount of resources that are available to use!

Nachteile

I can't raise negative opinions about the service!