Setmore – Bewertungsseite 2

4,6
Gesamtbewertung
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4,6
Gesamtbewertung
Bewertungen

Nutzerbewertungen zu Setmore durchsuchen

960 von 960 Bewertungen
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Keri
Keri Mehr Details anzeigen
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 25.7.2022

Easy to use, lots of integrations available

I have loved setmore enough that I have recommended and even set it up for others

Vorteile

I tried multiple schedulers before deciding on Setmore for my podcast interview scheduling. There is a free version that is highly functional and does everything I need. When helping someone else build their business, I was able to use Setmore to integrate with their systems as well. The paid version is worth the price for the extras gained, such as additional payment integrations and sms appointment reminders.

Nachteile

Some areas may be improved by more customization options, but I’m pretty happy with what is already possible

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu Setmore

The ease of use, app, and available integrations

Antwort von Setmore

Hi Keri,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need.

We'll pass on your comments to the team.

Julia, Community Team

Beantwortet am 1.8.2022
LNai
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.5.2022

Best Program Ever!

It's been great! As mentioned in my Pros, it's just an overall amazing, inexpensive (if not free) way to help run my business better!

Vorteile

After having my reminder to my clients removed from the program I was paying for on Wix, I needed something for my small business that wouldn't cost me $500 to renew on a higher level on the above mentioned site. I began Googling and Googling and Googling. After a few trials and errors with other programs, I found Setmore and it has been amazing! They offer so much for free that solo-business owners like myself who don't have employees, can integrate their booking system in my existing website without any hassle or fuss.
It allows my clients very quick and easy booking without needing to talk to me. I allows me to create blocked time frames after each client to have time to prepare, easily allows me to book myself out during times I cannot work. Basically, there isn't much not to love about Setmore.

Nachteile

The only downfall of Setmore is it can be a little glitchy. Sometimes, things won't organize properly when saved and updates won't update until hours later in a flash when you enter the program again. These little glitches in the system are the only real downfall of Setmore.

Antwort von Setmore

Hi LNai C,

Thank you for taking the time to review Setmore! Thrilled to hear that after your search, you're happy with Setmore. It's great that it helps your clients get booked quickly and easily, you can manage your schedule to suit your needs, and you think it's cost-effective.

We appreciate all feedback as it helps us improve the service we offer. We'll pass your comments onto the team.

Julia, Community Team

Beantwortet am 20.5.2022
Sasha
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 17.6.2021

Easy and affordable scheduling with a great customer helpline

I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients reminders for scheduling. The prices for setmore are very reasonable for a small business owner.

Vorteile

Setmore syncs with your google calender, sends reminders to your clients and to you for your daily schedule. Its easy to use and customers service replies quickly with help when requested.

Nachteile

I would like to be able to block out days /times on my setmore shedule and have that also be transferred to my google calender as well as the bookings.

Antwort von Setmore

Hi Sasha,

Thank you for your kind review! Delighted to hear that you find Setmore easy and affordable. It's great that you like the ability to send reminders, sync your Google calendar and appreciate the 24/7 customer service.

Your feedback is much appreciated as it helps us improve our service. We'll pass your comments on to the developers for consideration.

Team Setmore is here 24/7 if you require any further assistance.

Julia, Community Team

Beantwortet am 4.2.2022
Rafael
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 19.7.2022

A easy to use and powerful scheduling app that integrates into my website and is free!

I'm always up to date and organized with my clients with Setmore. Thank you for this great program.

Vorteile

The scheduling feature and the price are what keep me here.

Nachteile

I haven't really encountered anything that I don't like.

Antwort von Setmore

Hi Rafael,

Thank you for taking the time to review Setmore. Thrilled to hear that you think Setmore is easy-to-use and powerful and that you're enjoying the Free plan. It's so wonderful that you think you've hit a "home run" with the app. We'll make sure to pass on your comments to the team.

Julia, Community Team

Beantwortet am 1.8.2022
Britany
Britany Mehr Details anzeigen
  • Branche: E-Learning
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 8.5.2022

Best Appointment Scheduling Software

I would recommend this app for anyone needing a basic scheduling app.

Vorteile

Setmore has a very easy-to-use interface and setting everything up is almost effortless.
A few features I like most are the self-booking features for clients, the ability to set up automated appointments, and responsive customer service.
It's free to use but you do have the option to upgrade to a paid plan for more features.

Nachteile

Setmore is available online and on mobile but there are no desktop versions available.

Antwort von Setmore

Hi Britany,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy-to-use and that you found the setup effortless. It's great that you appreciate the features available and you like that it's free.

Julia, Community Team

Beantwortet am 20.5.2022
Gregor
Gregor Mehr Details anzeigen
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.7.2020

Great one-stop shop for health practitioners

Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore.

Vorteile

Setmore is incredibly easy to use and set up. The feature set for anyone who lives by client appointments is perfect. Simple integrations with payment providers ensure you can charge for services. Best of all is the integration with Teleport.video for video conferencing. The dashboard gives you a high-level view of your business, and the reports and client database are simple but useful. If you need deeper analytics or CRM functionality Setmore also integrates with most of the market leaders. Finally, Setmore support is responsive, professional and helpful.

Nachteile

As an Apple-based business, the support for Safari is not as complete as the support for Chrome. There is also no support for Windows Explorer - which can be an issue for video chats with some clients. However, as there are workarounds - use Chrome or Firefox - this isn't a deal-breaker. I would like a bit more customisation for the client-facing features. For instance, the online booking page isn't customisable for look-and-feel - e.g.brand colours. layout etc. However, those are advanced features which I suspect few customers would take advantage of, so again not a deal-breaker.

In Betracht gezogene Alternativen

Calendly, Zoom Workplace und Acuity Scheduling

Gründe für den Wechsel zu Setmore

Pricing, features and functionality
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Telekommunikation
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.5.2022

Best Online Appointment Scheduling Tool for Businesses!

Vorteile

My wife and I recently opened a spa and massage parlour. Our clientele is growing exponentially and I must say that Setmore has been superb in helping us manage our numerous appointments. It's absolutely free and easy to use which makes it perfect, especially for small start-up businesses. We were able to add our personal touch to it by customizing it, which was also very easy to do. When someone schedule's an appointment, they receive an automatic e-mail confirming their booking and a reminder 24hours prior to their appointment. Clients can also make very secure online payments, if they prefer to do so prior to their appointment.
Our reviews from clients are easily displayed front and center, which encourages future bookings. Not to mention, it has great integration with our Instagram and Facebook pages/accounts and we can add the website plugin to our profiles. We can also access our calendar across any of our devices.

Nachteile

There isn't anything I don't like about this App. Will definitely recommend to anyone.

Antwort von Setmore

Hi there,

Thank you for taking the time to review Setmore! We're delighted to hear that Setmore has helped manage appointments with the free plan and you find it easy to use for your start-up business. It's great that you like the ability to customize your Booking Page, the reviews, and the automated reminders. We really appreciate your support.

If you require any assistance, do not hesitate to reach out to our 24/7 team via the live chat in the app or at [email protected].

Happy Scheduling!

Julia, Community Team

Beantwortet am 3.6.2022
Bill
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 11.10.2019

Day Spa Booking software

Good, but could be better.

Vorteile

Setting up services is smooth and allows for the order to be determined by client and not A-Z. Most booking software do not allow for this. Thus you can not put your top selling services at the top of the booking page for ease of clients that book online.

Sends confirmation emails and reminder text. The reminder text greatly reduces no-showes.

Easy ability to download booking information into spread sheet that can be uploaded into email markeing programs.

Keeps an ongoing data base of all clients year to year. So you data base just gets larger.

Not difficult for staff to learn to use for booking appointments.

Nachteile

Does not have a staff only interphase that can be at the front desk. To allow staff to have all functions they must use admin page. That allows for booking software surfing by staff and the deletions of settings and services by mistake.

Does not allow for Room booking. Only does staff booking. So if a services requires more then one staff member can result in over booking and angry clients.

Needs the ability to be able to book rooms or service areas, then when assigned to staff, then staff can receive emails on service times. Currently does only books staff. So my staff never receives booking notifications. I have each set to areas or rooms in the spa.

Does not allow payment processing threw local banks or other merchants that have lower interest rates compared to Strip and Square.

Suzi
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
4

3
Bewertet am 30.10.2019

A few things I need that are imperative

Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.

Vorteile

Super simple and works with you, quick easy and makes life simple

Nachteile

Really important for us and reasons why I witched:
We need to take varied deposit amounts
If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating
Sometimes when I contact customer support I feel like they dont listen
Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction?
Why can we not reuest payments off people through setmore- its a really great feature.
There's not enough characters for T&Cs & notes to the customer when booking.

Jörgen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 17.10.2019

Why I still use Setmore

So far very satisfied with constant improvements in Setmore.

Vorteile

Very easy to manage, great customer support, clear and simple interface.

Nachteile

Lots of bugs over time while booking an appointment or especially when changing currenty booked appointment. Many times customers are overbooking each other, even when it is not allowed in the settings. For an example, two customers have probably booked from computer at the exact same time. So one of them gets the appointment created email and the other does not. But for the first timers it is very confusing so they both come at the same time it was available. I suggest implementing a small time frame the booking has to be made, so when a customer clicks on the preferred time he/she is the only one accessible for that appointment in this small time frame, lets say 2 min. Other thing which would be beneficial for the users would be so called "Customer view". Simple push of the button in the booking calendar view for the administrator that would hide currently booked customer names, so when Client is in the office he/she can choose another available time without seeing other customers names and info. So to say discreet view for customer eyes.

James
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 15.2.2023

Simplifying Appointment Scheduling with Setmore

I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some limitations to the free version, the basic features are still very useful and have helped me streamline my scheduling process.

Vorteile

I have been using Setmore to schedule appointments for my small business and overall, I have found it to be a helpful tool. The platform is easy to use and has a clean, intuitive interface. I appreciate the ability to customize my booking page with my business's branding, and the automated email and text reminders have helped reduce no-shows. Additionally, the platform integrates with my Google calendar, which makes it easy to manage my schedule.

Nachteile

While the basic version of Setmore is free, some of the more advanced features, such as custom booking pages and payment processing, require a paid subscription. Additionally, the platform can be a bit slow to load at times, which can be frustrating when I am trying to quickly schedule an appointment.

Antwort von Setmore

Hi James,

Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy to use, helpful and think the app offers a clean, intuitive interface. It's great that you appreciate the brandable aspects of the booking page, the automated reminders and the ability to integrate your calendar with Google.

We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass your cons onto our developers for consideration.

Lastly, it's wonderful that you recommend us to other small business owners. If you require any further assistance, do not hesitate to reach out to [email protected].

Julia, Community Team

Beantwortet am 22.3.2023
Ricardo
Ricardo Mehr Details anzeigen
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 15.8.2021

Easy to use yet sometimes unstable

The most useful acquisition to my wife's tanning salon. Simple to use, easy to configure, a lot of features with no cost. Just need the conection with whatsapp urgently!

Vorteile

Easy to use and configure, many features with no cost

Nachteile

The app sometimes lags and even drops with no reason. Consumes a lot of memory.

Antwort von Setmore

Hi there Ricardo,

Thank you for taking the time to review Setmore! Delighted to hear that you find it useful for your wife's tanning salon, easy to use and configure.

Your feedback is much appreciated as it helps us improve our service. We'll pass your cons on to our developers to look into.

Team Setmorei is here 24/7 if you require any further assistance.

Julia, Community Team

Beantwortet am 4.2.2022
Trevor
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 11.8.2020

Good system to use but could expand it's services

We use this as an online ordering portal that connects our services to the technician who is doing the work. It is basically Online > client > select requirements > Set date and time > assign technician to service > add to calendar.
The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet - hopefully one day), so there is a deal of double handling for us.
You can do payments in this service which is great, but our first one was awkward and we were not sure of the success. It's not the programs fault, I think it was the fault of the external party.
A few things are a bit clunky and not able to be customised, Im a believer everything should have an option to customise as every business has its own development requirements.
Overall, we are long time users (years) and wont change systems now. Just waiting for this one to go through enhancements..... Please........

Vorteile

Easy to use for all levels of system users.
Looks good and professional.
Great for basic businesses or education environments.

Nachteile

There are limitations depending on your own personal requirements. We do have to do work arounds to get it to fit our needs and it can be disappointing and frustrating. However saying that, it's a service that is not designed for what we need it to do, we use it because it links to other thinks that we like to use it for. I would love to see it expand as I think it has potential but some businesses would find this limiting.

Gidon
Gidon Mehr Details anzeigen
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.7.2020

Excellent appointment maker

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Vorteile

Setmore helped me overcome a weird block I had against Google Calendar (I am all google all the time with many other Google products) by "forcing" me to synch with it (for best impact). It has made my meeting setups 1000% better and really my whole day more efficient.

Nachteile

I use it to schedule one on one Zoom meetings. It works very good for this. I would perhaps suggest creating a different version of Setmore especially for people like me, who are trying to just coordinate one on one meetings. A version that would look less like "buy a massage slot" and more like "set up a meeting with someone who's not trying to sell you something". I find myself apologetic when I am trying to set up a meeting with someone higher than me in status

Also, some people said that they need to sign in or sign up to use it?? Maybe because a masseuse needs certain info, but a "let's get on a call together" really just needs name and email.

conor
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 31.7.2021

Disgraceful

This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact. AVOID this company at all costs. So many better options out there as we have recently discovered.

Vorteile

Nothing there is way better options out there

Nachteile

This company has been an absolute nightmare to deal with, their customer support is like dealing with infants who have zero technical knowledge. Avoid at all costs, better options out there which provide far better service.

Barbara
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 16.11.2022

Convenient & Easy to Use!

Even with the billing issue, this service has 100% changed my business for the better. Not having to answer our phones, and having the ability to place a link to my online calendar in emails, social media sites and our website was a 100% game changer!

Vorteile

Easy to use for us and for clients; calendar compatibility, and we use their LIVE feature. They answer our phones (US based) and se appointments for us

Nachteile

Major billing issues this year that are still not correted and they don't seem to be in a hurry to correct it. The hours they charged me for DO NOT match the minutes on my phone bills.

Cynthia
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.8.2021

Cheaper than Calendly with all the bells and whistles!

I love that they were responsive, its easy to use and super afforable.

Vorteile

My web person introduced me to set more which because I hadn't heard off, I initially thought it was "off brand". May be true in the US HOWEVER, it has all the bells and whistles I was looking for as a dog trainer and offer of subscription based holistic pet healing services. I am happy it has online booking, mailchimp integration as well as integration with square as well as paypal. The person who helped me set it up was super helpful and walked me through it. It was also great that she on-boarded other dog trainers and she is able to help me in the future with other services or concerns as they come up so I can work with just her and not a random person every time which I love.

Nachteile

Still trying to figure out a solution for "signed client agreement".

Antwort von Setmore

Hi Cynthia,

Thank you for your lovely review! It's great to hear that you're happy with Setmore and it's helping your pet healing business.

That's wonderful that you've taken advantage of the MailChimp, Square, and PayPal integrations.

It's also fantastic that our team was able to help you with your onboarding and help you set up your services. Team Setmore is here 24/7 if you require any assistance.

Julia, Community Team

Beantwortet am 17.8.2021
Christine
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.10.2019

Best I've found for a free booking software option.

Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!

Vorteile

The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.

Nachteile

Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.

In Betracht gezogene Alternativen

Mindbody und Fresha

Warum Setmore gewählt wurde

Setmore had better options for setting up my specific service list, as well as free email appointment reminders.

Zuvor genutzte Software

Fresha

Gründe für den Wechsel zu Setmore

As above, a combo of features and price.
Phillip
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 30.3.2022

Setmore Review

Setmore integrates well with my website allowing clients to book oine appointments in real time.
It sends reminder emails.

Vorteile

Easy and simple to use, cost efficient.
I have never needed support or had any issues.

Nachteile

Setmore has No cons noted at this time.

Antwort von Setmore

Hi Phillip,

Thank you for taking the time to review Setmore!

Delighted to hear that you find Setmore easy to use and cost-effective. It's great you haven't felt the need to contact our support team.

If you require any further assistance, do not hesitate to reach out!

Julia, Community Team

Beantwortet am 22.4.2022
Charlie
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 26.2.2022

How setmore Is a great tool for a large or growing company!

Was overall very pleased with it's performance and accessibility when using the right passwords and capacity.

Vorteile

What I Like most about it is over all ease to use and performance!

Nachteile

I would have to say that I liked least was it unwaivering ability to denied me access when I would forget passwords but was a good thing at the same time.

Antwort von Setmore

Hi Charlie,

Thank you for taking the time to leave us a review!

Thrilled to hear that you think Setmore is a great tool for business growth. It's great that you find it easy to use and helps performance.

Team Setmore is here 24/7 if you require any further assistance.

Julia, Community Team

Beantwortet am 2.3.2022
Matthew
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2019

Easiest and Most cost effective scheduling interface available

We have had a much easier time getting our clients comfortable with booking their own appointments and being more responsible with cancellations using this system. The staff appreciates the ability to book from their phones or cancel and reschedule from outside the office.

Vorteile

It is easy to set up and maintain. The integration with our website was seamless. We're able to customize on the fly.

Nachteile

It would be more helpful if the client also had an interface that allowed them to see upcoming and past appointments. A register of cancellations, dates and communications times would also benefit us.

In Betracht gezogene Alternativen

Mindbody

Warum Setmore gewählt wurde

The schedulicity was much more expensive for less functionality Clickbook was a great system, but the owner died suddenly and the customer support from the service died with him.

Gründe für den Wechsel zu Setmore

Much too expensive and too corporate
Ben
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 3.3.2022

Setmore helped us navigate Covid beautifully

Vorteile

During the pandemic, we were able to quickly add Setmore's features to our website to allow customers to rent specific blocks of time in our taproom for their group, which gave us a chance to double our foot traffic during a time when everyone was shut down. Providing a simple interface and clean process for finding what's needed was essential in maximizing a unique opportunity during a busy & complex time for everyone.

Nachteile

We really wanted to be able to allow customers to purchase gift cards or gift a block of time (reservation) to friends, as we had some really great feedback from our customers and our return numbers were phenomenal. Having the option to send a "gift card" for a pre-paid block of time or appointment would have been a real game changer for us.

Antwort von Setmore

Hi Ben,

Thank you for taking the time to leave us a review!

Thrilled to hear that Setmore helped you during the pandemic by providing a safe, clean environment.

We appreciate all feedback as it helps us improve our service. We'll make sure to pass on the gift card option to our developers. In the meantime, you can add a discount to specific appointments: https://support.setmore.com/en/articles/491040-discounts-receipts-and-refunds

If you have any further questions, do not hesitate to reach out via the live chat in your app or via email at [email protected].

Julia, Community Team

Beantwortet am 22.4.2022
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.8.2022

Super Simple Booking System

Very good, I very much like this scheduling software.

Vorteile

This software is super simple and easy to use. It provides all the basic features necessary for booking appointments, taking payments and sending out reminders etc. I’m extremely pleased with it. Customer service is a breeze too. Plus the ease of integration with other apps is amazing.

Nachteile

I had no issues with this software for what I’m using it for. It meets my expectations.

Antwort von Setmore

Hi there,

Thank you for taking the time to review Setmore!

Thrilled to hear that you think the software is super simple and easy to use. It's wonderful that you're extremely pleased with Setmore and the integrations we offer.

We appreciate your support and if you require any further assistance, do not hesitate to reach out to [email protected].

Julia, Community Team

Beantwortet am 23.9.2022
Tracey
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.5.2018

Great Online Appointment Scheduler

Ease of organizing and reminding customers of appointment. Also loved the mobile app as well!

Vorteile

I love having a online appointment schedule that I can embed not only on my website but also on our companies Facebook page; allowing customers to book straight from there instead of having to go to our website first. I also love the use of the mobile app. It notifies me of any new appointments or changes and allows me to access customer details and notes on the go. It also sent appointment reminder to my customers which stopped a lot of "no-shows" Great design, both friendly for us to setup and for our customers to use.

Nachteile

It's a great app for someone with a hair salon or nail salon. We were trying to use it for a landscape installation service and each appointment has different time lengths versus a set time limit so we could only allot for one appointment a day online. If we could've been able to reserve dedicated days versus a customer reserving an 8am slot just to reserve a day then it would've been able to work more efficiently for us. Unfortunately a lot of our customers wouldn't read the details ordering where we told them they were only reserving days and we contact them with a time of appointment. Instead the expected their appointments at 8 am.

Kirsten
  • Branche: Personalwesen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.9.2017

Excellent Product

Vorteile

Everything about this product is easy and fluid. I have been using setmore for 2-3 years. I can link it to landing pages, customize the features

Nachteile

They have two glitches. One is that you can limit the future ability to set an appointment, I choose 2 days. The HUGE problem is that it counts the weekends even if your office is closed and no employees work on weekends. So I can send out emails of Friday to have people set Monday appointments. REALLY REALLY BAD as it messes up all on my online advertising and ability to have people schedule during the weekend for Monday appointments. It doesn't allow people to schedule during times it is closed, it just doesn't jump to Monday, like there is no workweek only feature.

IT ALSO doesn't allow you to link to a page. it has its thank you page which you can add a link to but it does not allow you to customize that page. for example I don't want a thank you page I want it to jump to a website. the best I can get is a link at the bottom....which no one sees as they skim it as a thank you page.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 28.3.2021

Well-organized scheduling

It is a surprisingly good tool, I am very satisfied. My expectations were not sky-high, better to err on caution's side. However, if anything, SetMore turned out to be a truly handy platform both from the business' as well as the clientele's perspective. I am most glad I was recommended this product: it makes life (and time management) a lot easier.

Vorteile

The free version in itself offers enough to run a small business with ease when it comes to appointments: smooth setup and a great layout both on the administrator's and the clients' end - the latter being perhaps even more important. One can easily keep track of their schedule on multiple devices. The notifications are running smoothly both ways (business/clients) - no hiccups, no complaints so far.

Nachteile

Automatic emailing options and the calendar could be a tad more flexible/diverse, but nothing grossly hindering, in all earnestness.

Ashwita
  • Branche: Alternative Medizin
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 23.11.2022

Good Product, but Indians cannot take payments

It is great for scheduling.

Vorteile

Very easy to use and lots of options to create workshops as well as appointments.

Nachteile

The email sent to the customer can only be customised for ALL emails. So whether or not they sign up for a workshop or an individual session, they receive the same instructions, which makes this hard. Also if you want to recieve payments, you have to subscribe and that is super expensive, and also if you're an Indian, receiving payments from Indians is not an option unless they use credit cards only (since you can use stripe).

In Betracht gezogene Alternativen

Calendly und Acuity Scheduling

Gründe für den Wechsel zu Setmore

the flexibility in slots, the capacity to create individual as well as group appointments.
Erik
  • Branche: Musik
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.7.2020

ALMOST PERFECT

I love using Setmore. I've been using it for my other business in the Massage Industry which how I found this platform. It worked great for the wellness industry since the limited booking time frame issue wasn't a concern in that industry since appointments are never booked passed 12am (but it did lack other functions like contracts/document sharing and HIPPA protected file management for SOAP notes, etc.) – but as a booking system for a music studio it works great, minus that one issue with the 24-hour limited booking functioning.

Vorteile

The ease of use and great customer service.

Nachteile

The limitations on functionality, for example: it's impossible to book an appointment that passes 12am, therefore a 4 hour appointment from 10pm-2am has to be scheduled as 2 separate bookings (10pm-12am then 12am-2am) which is very inconvenient.

In Betracht gezogene Alternativen

Acuity Scheduling

Gründe für den Wechsel zu Setmore

Great platform functionality (minus a few minor limitations) and reliable customer service.
Maia
  • Branche: Essen & Trinken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.10.2019

Instrumental to my business

We were setting appointments the old fashioned way in a calendar book. I knew I wanted an option that would allow me to set appointments from anywhere, be ause I spend a lot of time away from the store yet am usually the person interacting with customers. I also needed my appointment setting software to integrate with a crm. I found hubspot and the 2 work together very well. Seamlessly. I also added a slack integration to help me keep track of new bookings so I can set up our email reminders. They are more detailed than the automatic emails generated from setmore. But I still use the setmore emails to remind clients of their appointments.

The fact that I cam use setmore for both regular appointments and to set up classes is perfect for my business.

Vorteile

Easy to use
Integrates with my crm, mailchimp and slack
Allows us to set appointments any time from anywhere

Nachteile

Automatic emails are not customizable. We had to set up separate emails to explain our process to our customers. It would be so amazing if I could use the setmore automatic email feature for all of that explaining.

In Betracht gezogene Alternativen

Zoho Desk

Gründe für den Wechsel zu Setmore

Provided me with the features I need.
Josh
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.8.2022

Great For The Money

Overall my experience was wonderful and it worked for a long time.

Vorteile

I love that they have different options available to meet everyone’s needs. It is very easy to use and it a clean and professional look.

Nachteile

I had to stop using the software because I needed to connect providers with resources and Setmore wasn’t able to do it at that time.

Antwort von Setmore

Hi there Josh,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is great value for money and it s easy to use, professional and clean.

We're sorry to hear that you are no longer a Setmore customer. We're constantly improving the product for our customers so we appreciate all feedback. If you have any suggestions on how we can improve, do not hesitate to reach out at [email protected].

Julia, Community Team

Beantwortet am 22.8.2022
Isabelle
Isabelle Mehr Details anzeigen
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 15.6.2021

Fonctionnalités intéresantes mais attention à la stabilité

Vorteile

Mise en place facile, intégration sur le site efficace. La solution nous a permis en une semaine d'assurer une continuité de service pour nos contacts.

Nachteile

Nous rencontrons depuis quelques semaines des problèmes de stabilité : retard de synchronisation ou désynchronisation des agendas Outlook, sans parvenir à savoir s'il s'agit de pb internes ou dûs à Setmore.

Antwort von Setmore

Salut Isabelle,

Merci pour votre avis. C'est formidable d'apprendre que vous trouvez Setmore facile a configurer et a integrer sur site.

Veuillez contacter notre equipe pour discuter des problemes que vous rencontrez avec Outlook afin que nous puissions vous aider a resoudre les problemes auxquels vous etes confronte.

Julia, equipe communautaire

Beantwortet am 17.8.2021
Lela
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 16.9.2020

Almost met all my needs

Overall, with as much as I like it, the inability to book multiple services with one buffer time is a deal breaker for me and I'm probably going to have to go with another software.

Vorteile

I like that the software integrates Square for CC processing, which I have already been using for years. I like that it is easy to set up. I like that you can add a buffer to the services, that really helps with the new cleaning requirements due to Covid.

Nachteile

I am disappointed that I am unable to book multiple services from my end of the software. This is huge for me as I rebook my clients at the end of every appointment. If I had to rely on my clients to rebook themselves in a timely manner they would forget and my schedule would be disrupted. Not being able to do this affects my business income, which is a huge problem.
Other minor concerns are,
1) color coding of services, when a service is added to a category, it should automatically take on that categories color, not a random one.
2) it would be nice if there were a deposit option on booking instead of just full payment, it should have a percentage of service total option,
3) I can't see all schedules for the day side by side
4) I also wish there was an option to have memberships available

Rory
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.8.2020

If you visit customers in their homes then this is for you.

Overall I find Setmore just really good.

Vorteile

This software gives my customers the ability to book my services online, pay for the appointment, get confirmation of the appointment and get reminders before the appointment.

Customers find it easy to use, it gives them the confidence that they are dealing with a company that is on the ball.

The best thing for me is that customers book me and I travel to their homes to service their woodburner and chimney. So many booking software companies assume customers come to you. Setmore know that some of us travel to customers.

Nachteile

Like all software, you have to play with it to get to function as you would like. It took me about a day of messing about, trying things out to see what did and what didn't work for me. I don't really see this as a con. If someone was very new at setting one of these booking softwares up, it may take a bit of time to get all the functions up and running.
Doesn't take PayPal.

In Betracht gezogene Alternativen

SimplyBook.me und Sign In Scheduling

Warum Setmore gewählt wurde

Ezyonlinebookings changed their system from one which was good to one which didn't work for me. They redesigned their software which focused on customers coming to you. I go to customers so I just had to find another software provider. I have used Book Fresh in the past which was good but then became unavailable in Europe, just US, Canada and Japan?

Gründe für den Wechsel zu Setmore

Setmore seemed to offer what I was looking for. i tried it and it works.
Helen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 17.10.2019

Professional looking Appt Calendar

I really like it. I am looking at using the automated text message reminders as my client load builds and I can afford it. A great professional looking calendar for people just starting out in business. I simply googled and trialled several other calendars. I found Setmore the most professional looking and easy to use for myself and my clients making their own appointments online.

Vorteile

It's a professional looking appointment calendar to clients who book online. This is important to me as others such as Calendly don't look serious. I have corporate clients, senior professionals and business owners as clients. It's important the look and feel of the calendar looks highly professional. All my clients have found it easy to use. I also like the immediate notifications via the app I get when clients book in online.

Nachteile

The ipad version is very slow to reload. I find accessing Setmore through my ipad via Safari easier and faster to load and work with, than using the ipad version. I can't see the full view of my calendar using the ipad app as opposed to accessing it through Safari

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 4.11.2019

On the right path

Overall I'd give it 4/5 and worth the cost of upgrading to the premium. It's helped streamline my business and makes capturing new clients easier.

Vorteile

With the upgraded version of this software, I appreciate the integrations with other platforms such as facebook, mailchimp, and instagram. The weekly/monthly snapshot of projected income is great as well. Setmore is flexible between sessions and classes which works well with our ice hockey academy.

Nachteile

Sometimes its the little things and the UI that could be better. For example, making it easier to scroll to the time that you want or being able to type it in. Also the facebook integration could be more customizable for your page.

SARAH
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.10.2019

SERENITY

Over the years when I have had an idea to make SETMORE work alittle more taylored to my buisness I have shared this with customer support.

I love how you strive to take into consideration what a client has asked for in your develop of SETMORE program which evolves all the time.

Vorteile

As a business owner I have found SETMORE very easy to use when setting up my business profile and everyday use. My customers have loved being able to make an appoinmtnet 24/7. Even my clients who find technology a challenge have stated how easy and straight forward the process was to make a booking.

Nachteile

The only little issue for my buiness it that I would like to be able to set up a treatment with various time durations and prices E.g Swedish Massage - Drop Down ICON for TIME & PRICE - 30 min $40 , 45 min $55 , 60 min $70 , 75 min $90 & 90 min $110.

Currently I have to list this massage 5 times on SETMORE. This makes my menu list very long as I offer other styles of massage and treatments at various time periods.

Gisselma
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.12.2022

Aplicativo maravilhoso

Vorteile

Ótimo para não esquece as datas, os compromissos.

Nachteile

Nada a reclamar. Ótimo produto. Nenhuma reclamação

Antwort von Setmore

Hi Gisselma,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a wonderful app. It's great that the app keeps you updated so you don't forget any important dates or appointments.

If you require any further assistance, do not hesitate to reach out to [email protected].

Julia, Community Team

Beantwortet am 22.3.2023
Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Bibliotheken
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.8.2019

Free and Reliable

Overall, I love that my patrons and coworkers can all set appointments without it interfering with my schedule and without fear of double-booking. It keeps everything in one place and the mobile app makes it so that I can check my schedule on the go. I love that when I take a week of vacation, I can still keep tabs on future appointments being set and know what I am returning to.

Vorteile

As a public librarian, I do private technology and genealogy appointments with patrons. Trying to have a schedule that consistently worked for me and that my staff members could use while I wasn't there to set up appointments was a struggle. Setmore made it so that I never have to worry about an appointment being set when I can't take one and also allowed the patrons to make their own appointments 24/7. And also... it's free!

Nachteile

The only thing I'm not fond of is the fact that I am not available during all of my working hours for appointments and often have to finagle time off and breaks throughout my day to block off these time slots. It can be a little clunky to get my schedule just right but once it's done I don't have to mess with it anymore.

Danny
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2019

Setmore diary

Customer support has been excellent and they have taken on-board various suggestions for future software upgrades. Both the team and our patients find the system very beneficial.

Vorteile

The package is easy to use and my patients really appreciate the email and text reminders as well as the online booking system. As a team we can access it anywhere. Overall it has reduced our need to answer the phone as the patients book themselves in direct.

Nachteile

It does take a bit of getting used to - setting up and navigating - but once you've got the hang it's a simple system to use. I wish there were more exciting colours to choose from for the various services available.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Kostenlose Testversion genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 24.5.2020

Has a big future.

At this moment, I have not used the system in my clinic so I do not have any impression about your service. But if I found the improvement above the note, I can expect a big picture in the future about your service.

Vorteile

I have googled for a long time and I found this service by chance. It is easy to use, simple and very helpful for the operation in the clinic.
On the other hand, they have much room to improve about patient ID, connectiong medical record with other cloud app or service, imput system of the clinets.
Roughly, I understand the system very easily so in this point, each small dental clinic in Japan should use to manage the client appointment.

Nachteile

Please make client ID to each client record. >In the operation we handle patient with her medical record not their name. If the system has to use patients name in the clients record or in the calendar, we might misunderstand the patient who has the same name in different persons.

Please just pop up one window when we make the client appointment on the calendar > When we make the client appointment on the calendar, don't include two tabs in the pop-up window. Because it takes time to click the top to change from detail tab to custemers tab. So please make one window which include detail and customers in the one pop window.

Please show off the offworking time. > we see the working time in the window, we don't need off working your time in the same sheet.

I make four slots using stuff's name on the calendar like chair 1, cahir 2, chair 3 and chair 4. > because dental clinic we have several chairs like four or eight hours on. And the same time on each chair, dentist, dental assistant, and dental hygienist gather to the chair and join the treatment. From this point, we need to check the staffs name gathering on that chair on the calendar. So please add stuff is name on the appointment card in the calendar sheet.

JACKIE
  • Branche: Möbel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 1.12.2019

Great tool to bring organization to a complex business and diverse team

We have all easily adapted to use of Setmore. Staff loves the ability to schedule appointments remotely on their cell phones. We are also able to book appointments for one another, and get updates as appointments are set. We love that the app offers a layout that makes it easy to see the day's schedule for all team members at a glance.

Vorteile

We implemented Setmore as a way to track our open projects and keep track of client appointments. We use Setmore to communicate appointment times to clients and to inform each other of our out-of-office appointments, as well as to forecast our weekly business opportunities.

Nachteile

It would be great if clients could reply to the appointment reminders and the responses were directed to the team member with whom the appointment was set instead of to the general mailbox. We have misssed some client communications due to this setting / feature.

Verifizierter Rezensent Mehr Details anzeigen
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.9.2018

Setmore is probably the most user friendly booking app out there

Overall, Setmore would be my go-to platform when it comes to booking in person services. It's incredibly affordable and easy to use for anyone who is and is not a technical person. Their customer service was helpful when I had a question and my customers felt secure when putting their credit card on the site.

Vorteile

I was able to create my booking site in a few hours and it took a couple more hours to get it the way I wanted with all the graphics and details. I liked that it replaced having a website. I thought I needed to invest a lot of money in a website so that I could have a booking page but when I tried Setmore, it was much easier than creating a site myself or finding the right developer.

Nachteile

I had a specific use case for my business and there were certain features that I would have wanted, however, Setmore had the majority of the features I needed. What I noticed about other platforms is that they were inundated with features and for a new user, it takes a while to get familiar with the platform. I did many free trials of other platforms before I decided on Setmore.

Samantha
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 6.1.2022

Great way to schedule appointments, but as a user had some issues

Useful for scheduling appointments, however was much easier to use on the computer than on my phone app.

Vorteile

I liked that I was able to view the scheduling and find available time slots that worked for me.

Nachteile

To cancel or modify any of my appointments I had to be on a computer and could not do the changes or cancellations through the app on my phone.

Antwort von Setmore

Hi Samantha,

Thank you for taking the time to leave us a review.

Delighted to hear that you find Setmore useful for scheduling, and helps you streamline your appointments to suit you.

Your feedback is much appreciated as it helps us improve our service. We'll pass your comments on to the developers for consideration.

Team Setmore is here 24/7 if you require any further assistance.

Julia, Community Team

Beantwortet am 4.2.2022
Alex
Alex Mehr Details anzeigen
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.4.2020

Setmore for Musicians/Music teachers

Overall, a very user friendly program. It has saved me countless hours of administrative work; and given me ready access to student information.

Vorteile

This program is very simple to use once it has been set up. Should there be any problems (I have encountered very few, related to new windows software install on laptop) the online assistance steps up as required and helps find workable solutions that are easy to implement.
As a music teacher, I can add an unlimited variety of instruments to the schedule, and have all of the student information immediately available.

Nachteile

I have no complaints to date. As a user, it saves time by allowing me to concentrate on teaching, and not scheduling.

Elainy
Elainy Mehr Details anzeigen
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.12.2019

Great software to set your appointments

Vorteile

What I loved best in this software is that I was able to place my services, book my clients, set time and dates and send a confirmation email to the clients as well as my self. The day of the services the client and my self received email confirmations confirming that there was a services being provided in within 1 hour it is the best software to set appointments through.

Nachteile

No cons at all I have explained only the best since I have received the best after working with the software since 2016

Cole
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 15.10.2019

Amazing Product for the Price!

Calendaring for multiple appointments with multiple staff. When they partnered with Square (Another of my vendors that I use) it added an online payment option for my customers and has been wonderful!

Vorteile

Setmore does what it is supposed to do. Simple as that. It is configurable, and reliable. I have been using it for over five years now and their customer support is fantastic - they respond and have answers for issues that crop up. Is it a perfect system? No. But it provides the most bang for your buck out there!

Nachteile

Response time on their server seems slow. You click, and sometimes you will wait a few seconds for the screen to change. Some of their settings are buried in 'not easy to find' locations - but they are there.
My biggest complaint is that there is not an "Activity Log" download anymore - you used to be able to download a log of customer changes to see when the appointments were made or modified.

Marwan
Marwan Mehr Details anzeigen
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2019

The Best Scheduling Apps Ever I Have Ever Found!

Thank goodness i've found this apps! My business life has gone so much less stressful especially when it comes to booking my lessons with the students.

To be honest, i am currently 100% dependent on this apps for my business. I really hope this apps will stay relevant for my business as long as possible.

I think i have been using it enough to start spreading this good news to my fellow instructors in this field.

Vorteile

Ease of use, great features for us in driver and rider training to schesule our appointments for driving and riding lessons with student.

Outstanding response from the technical team whenever i face any technical issue.

Nachteile

At first it was not so compatible with Android phones but now i think it improves a lot.

Dragana
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.9.2020

Some suggestions for improvement

Honestly, love it, made our work so much easier. Sometimes I personally have between 10 and 15 meetings a day, and this way it is easy to follow who I have spoken to, whether it be my partner or a new client.

Vorteile

It is simple to use, all can be done in two clicks, and our users had only positive feedback about it.

Nachteile

Well there is pretty much nothing, but the integrations you offer for premium users. Namely, it would be better to tie Zoom Accounts to Staff members and not to the whole Company.
Example: We have lets say 18 slots per Staff Member, which means users can double book as we each use our own Skype account. Now, we would like to switch to zoom as you offer integration but with all this my users cannot double book, as it is not possible to hold two meetings on the same Zoom account simultaneously.

In Betracht gezogene Alternativen

Calendly und Bitrix24

Gründe für den Wechsel zu Setmore

Primarily, the simplicity of it.
Abegail
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 22.4.2022

Great for Appointment Setting

I would recommend Setmore to everyone who has a virtual office or you do meetings on a regular. Overall 8/10

Vorteile

Setmore is user friendly, it is easily integrable into any websites or tools that I use to conduct business. I use it for appointment setting, and for the calendar features that it allows. I love the feature where it sends reminder emails so that you never miss a meeting

Nachteile

No Cons here. Just an overall amazing software.

Antwort von Setmore

Hi Abegail,

Thank you for taking the time to review Setmore!

Thrilled you think Setmore is user-friendly, like the calendar features, and automated email reminders, and appreciate the website integrations. It's wonderful that you can't find any cons with the app at this time.

Julia, Community Team

Beantwortet am 20.5.2022
Laynah
  • Branche: Medizinische Praxis
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung Mehr Details anzeigen
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.10.2019

Excellent Product

I have no issues to resolve at this time.

Vorteile

I had used another program before that I was unable to setup. Setmore was customized to my needs within minutes. It works well on my Ipad, Iphone, website, FaceBook and PC. I can access the dashboard from any of these platform and it is so useful when I travel or book clients from a home show. I am super happy with the service I receive. I have encountered very little issues and when I did, it was to do with me not understanding or finding the answer on my own.

Nachteile

I am a small business owner and adding all the different app cost, it adds up. Pricing for me is a bit of an issue.

960 Bewertungen